The service is absolutely GREAT! the customer service was AWESOME. Their prices are amazing. They made me feel that my service was very much appreciated. I purchased 4 brand new tires for two vehicles and also brakes! My cars and driving very smooth :) I’m so glad I chose this location!

The service was super amazing! They are quick and personable. I came from out of town and they accommodated me with my emergency. I will definitely recommend them.

These guys are the best! Great prices, amazing customer service, and quick service! They have served both my girlfriend and myself. Chris was very professional and so nice. I would highly recommend to everyone! Nobody likes to have to go to the tire shop, but if you do, go here. They are great!

After trying other tire shops nearby I was turned down due to the time of day. The manager Chris was more than accommodating when I had a near flat tire right at their closing time. They were able to get me back on the road right away without any question. Would highly recommend giving them business due to their selflessness and professionalism.

These guys were superb.I spoke with Chris, the team leader/manager prior to my visit and explained that I purchased tires in MS and there was a problem. The vehicle just didnt feel right after installing four new tires. Chris met me at the door. He handed my key to one of the techs who took my vehicle to the shop immediately where he found one tire that had a manufactures defect. Chris said he didnt have the tire in stock but could have there by the weekend, Saturday. Once I found out the tire was there like he said it would be, I drove back to the shop and was once again greeted at the door. Tire was replaced and I was back on the road with a most satisfying smooth ride. The Bessemer location, in my opinion, is where you should go for any automotive service need. You see, big, pretty, crowded facilities dont always offer the best service, but this small facility with the small town feeling, with hard working guys who actually care about the service they provide and whether youre satisfied 100% - do and did.Thank you Bessemer Mavis team.ChrisJackson Mississippi

Amazing customer service! The staff is always nice from the time you walk in until you leave. They do their best to service my car correctly and quickly. I would highly recommend to everyone! I have used them for years for tire rotation and repairs.

Mavis Tires & Brakes were fast and reasonably priced! I called from out of state to see if a specific type of tire was in stock and would be available within the next hour, as my husband was driving in on a spare. I did not have high hopes on a Sunday before labor day, but luckily, they had when he needed in stock (although not new rims, but that was fine). I was able to place an order quickly and easily, at a very reasonable price. He was in and out within an hour with the new tire on his car. Very happy that I found Mavis Tires & Brakes, they saved my husband a lot of time and trouble.

This is one of my favorite places to go too! The front desk person TP really helped me out!! I highly recommend anyone to go here.

From the time I walked in they were quick to ask what can they help me with, which was nice. TP helped me get the information I needed to repair my car in a timely manner. The young lady with the dreads didn’t catch her name but she made sure my parts was ordered and heading to the store. Over all I had a great experience even with the mechanics family type atmosphere. I will now get any work done here and will recommend them!!!!!!

Being from out of town and not really knowing anybody, I need new brakes. I stopped here and got to me a remarkable young lady. Her named was Audrey and she was the sweetest. I will definitely recommend Mavis and the whole crew to my future friends and family. Thanks again.

Chris was awesome! I had a bolt in my tire that could not be patched or plugged. They helped me find the right replacement tire for my car at an excellent price. I left the wheel with them and went back to work on the spare tire. After work, I came back to pay and they offered to put the new tire on and put the spare back in the car for me, no extra charge. Would seek to do business with Mavis Tire and Brakes in Bessemer again!!!!

Had a nail in my tire, scheduled online and they were able to schedule me for that morning.BEST service I have had at a tire shop EVER!!Will never go anywhere else. Wish I could give them 10 stars.

Best tire shop ever!! Great customer service, easy to get on the phone, competitive prices and they do the job well! If you’re looking for a tire shop this is the one

My wife took her car in for tires. We received great service at a great price.

Chris is AMAZING!! I pulled up while he was busy working needing to get my headlight fixed. He stopped everything that he was doing to assist me. He was nice, friendly and professional. Thank you Chris for all that youve done!

Chris and his staff are always professional, courteous, time efficient, polite, and always take great care of not only me as a customer, but my vehicle as well! This is the only place I take my cars and they will definitely have a customer for life! Could not ask for better service or a more knowledgeable staff.

Very fast and efficient! I Walked in to get an alignment on my Truck and was done in no time. I’m back on the road.. Highly recommend.. Thanks

I have never met more kind and helpful people! They were very fast, friendly and gave us all the information we needed and it has the best deals. 10/10 best tire place in Alabama. So thankful we found it!!!

Staff was very professional and friendly. And most important was they had my tire size in stock in a reputable brand. As I waited, I saw them take care of other customers in the same manner. They have my business from now on.

I came in the other day and the young man named Chris was outside to meet me before I got out. After talking for a few we found I needed a new tire. He was quick to help me with my problem like today got me in and out in no time will definitely be coming back. For this excellent customer service

Great personality from all of the workers, and great work. They got me in and out in no time! Would definitely recommend!

Saw Chris at this location. Excellent service all around. Will definitely be taking my car tho this location for any break / tire issues moving forward

I came to Mavis in Bessemer 2 weeks ago to get my car alignment, not only was the manager Chris very polite and helpful, but I came back about a week later and he checked my car out and told me the parts I needed....For Free! I would definitely recommend this place,Chris,and his crew to any and everyone! Thanks guys!

Had a great experience, Chris and the guys were very polite and professional. Would definitely recommend and will return if needed!!! 5 stars and two thumbs up 👍🏽👍🏽

I am so over joyed with the product knowledge at the Bessemer location. Honestly they deserve a newly renovated facility. The clerks are very positive. The mechanics understand what a car owner needs. I’m very happy of the fact that the prices are reasonable.

Chris was very helpful! Highly recommend! Friendly staff, timely service and competitive prices.

Words cannot explain how amazing this place is. The service was done in a timely manner and the people that work here are without a doubt some of the kindest people I have ever met. Hundred of miles away from home and I would have never made it without the kindness and generosity of these people fixing my tire at closing time. Without them I would have been stranded. I would recommend this place 100 times over. Thank you Mavis Tires!

Big S/O to Jake! I’m so grateful for his professionalism and knowledge of the issue I was having with my tire! He was extremely nice and thorough with patching my tire. He saved me from having to get a whole new tire. Y’all’s kindness is greatly appreciate, thank you!

Great place. I highly recommend it.

Highly recommend this place! Chris and his team was very helpful and knowledgeable when I went to get my new tires!

Brought my car in to find out why it was having a slow tire leak and in 30 mins I was out the door. Super easy staff, Chris was a blast to talk to while I waited, and my car tire is now fixed and I dont have to spend hella money on new tires or anything else crazy expensive. These guys will take care of you here as fast as they can!

Very dear friends daughter had a tire issue. These folks got her fixed up and didn’t even charge her. Needless to say I’ll find them anywhere for whatever I need. Kudos to y’all and the way you do business. Charged nothing but a smile and a review. If you’ve ever been stranded in the middle of somewhere you’ve never been, you know the significance of their kind act. Please like and share these folks and blow up their page if you feel what I’m saying. God bless you MT&B!

Great customer service!! Was greeted when arrived before entering the building. Thank you! It is rare at cae shops these days!!

Chris is amazing !!! He blessed me beyond measures today and didn’t even know it!! Go see him y’all his customer service is just as amazing as he is!!

Chris was awesome! We pulled up at the last minute due to a blow out and he did not hesitate with assisting us!! Thanks Chris!! You’re the best!!

Audrey is the Best! She kept me informed, knows what shes doing, and gave Great Customer Service, Give that girl a Raise and Promotion!

Chris was amazing today! He made sure that I had everything taken care of before leaving the establishment! We definitely need more people like him out in the workforce! Thank you Chris!!

All the men in there are so cute and charming, I like to look at them while they are working on my car

Professional and friendly staff. Fast service and will help you out anyway they possibly can! Highly recommend!

Mavis is a very good place to go for tires and brakes. THE new manager, Chris, is is very professional and knowledgeable.

They did my allinment theyre super fast and super friendly and they got the job done for a reasonable price I would highly recommend

Great service and friendly staff! Never had a problem and been coming here for years

Absolutely hands down have taken care of me quickly and with care for my car! Best place to go for your card needs!

The young lady up front with the red hair was very nice will definitely be back

The workers were so friendly and helped in a timely manner. I highly recommend

Job very well done. I love this business. Keep up the good work!!!

Great service,great people I would recommend Mavis for your car they do excellent work and a good price

The service was courteous and fast. Great customer service.

Had the most ideal customer service from a brother named Chris. Model employee for sure

Great service and the guy in charge there John, he is awesome! Best and most friendly worker I’ve ever had to help me! If you want to be treated right, get quality work and walk out with a smile, go see John down here in Bessemer!!!

It was awesome! Great customer service.

Chris and Richard were amazing helping me get my mom back on the road

Chris was a great help and a nice person and real kind thanks for your customers service

Great customer service from Audrey Lando. The mechanics did a wonderful and fast job. Definitely coming back and recommending to friends and family.

Good service recommend you coming here!

The big fella at the front was super helpful! 10/10

Excellent service and spot on timingSo appreciate the assistance

Got my air pressure checked and the staff was very welcoming and friendly. Best Mavis experience.

The inside was very clean (even the bathroom). Staff was very friendly and helpful with updates and answering questions

Awesome place. Got me in and out. Definitely recommend.

Fixed my flat tire. Great service and people. Got me in and out.

The gentlemen there were very helpful and professional. The prices were very reasonable as well.

The experience was great I will be taking my service to Mavis tires thanks for the great work 👍👍

SUPER nice representatives. That said I ordered my tires on online and had them mounted, balanced AND installed at Firestone for hundreds less. But again the reps were AMAZING which is why they earned 5 stars.

Great people excellent customer service

It was a great place to do business!

Chris is the best.. Awesome customer service!!!

Good and fast service happy customer!

My experience there,great will return

The team at Mavis in Bessemer are great! They’re super helpful, nice and accommodating!

We had a great experience here. Devon was very friendly. My grandmother insisted on coming with me to get my car aligned. He was there to answer all of her questions and even engaged in conversation with her. All the other workers were very friendly and worked fast as well. We even got to choose what we wanted to watch on tv. 5/5 stars. Highly recommend.

Fast, friendly service. Great pricing on my purchase. It was the first time Ive used Mavis but it wont be the last.

Very dreary place when you walk in no atmosphere nothing very dull.

Good customer care and excellent service

Great group of people. Have a little patience, they get busy.

I was quoted over the phone a price. At check out the price wasnt what I was quoted. They suggested an alignment. I declined. They suggested brakes for my car. I was able to look at my pads and rotors. I didnt get brakes. My rotors were smooth and I was okay with the amount of brake pad still on the pads. In the end I paid about $30 more than I was originally quoted. They were pretty quick with the tires, I was just not fond of how they tried to upsale me for more money.

They were very fast and efficient and got the job done right. Very satisfied. Highly recommend Connor.

Great job and the service was awesome! John got me in and out with great service!

Had a tire with low air. Josh was working with several customers but was smiling the whole time. When he went out to get info on a car he was writing up he took the time to get one of the shop guys to check my tire. They aired it up and took the time to find the nail in my tire. I appreciate that! Josh had a great attitude with everyone I saw him deal with!! And was always smiling!

Awesome crew! The workflow was on point. Customer service was A+!

The customer service was great, the staff was friendly and professional, i wish i could give more stars for the wonderful staff. They made sure my car was in the perfect shape with affordable prices. They also helped me get approve for a credit line at the store, that i didnt even know they had. I highly recommend this store for all your car needs. They are awesome

They do terrible work, if they do anyWont ever use them again

We would highly recommend it. They have something so rare that you hardly see anymore they actually care. Its more like family than just business. Thank you so much for being amazing guys. 😁

Josh is awesome. He is super nice and helps you in every way he can. They always do a great job on my vehicle.

Josh at Mavis in Bessemer was still at store when i arrived with one of customers vehicle im a tow truck driver for absolute towing he was so considerate enough to allow me to put my customers vehicle in his shop over night a BMW i might add i have to say for the care value this gentleman has about his customers vehicle i think is one of the best things ever cuz ppl dont care in this world anymore. I will be bringing my vehicles to him. I recommend this mavis in bessemer if u do see josh cuz he cares

Very friendly!! Highly recommend!!

I ordered new tires over the phone through Mavis on Monday and they were received and installed the next day. The customer service was outstanding both over the phone and once I arrived for installation. Id like to personally thank Greg for his honesty and the time he took to keep me updated. I had my tires replaced, balanced and aligned and had my windshield wipers replaced. The work performed was excellent. I felt like I was driving away in a new vehicle. I highly recommend Mavis Discount Tire.

I came to Mavis today because I was having issues with my tire pressure. They not only evened the air in all my tires, but they also gave me quick, courteous and thorough service. This was my second time patronizing THIS location. My experience was MUCH better this time. Thank you for being awesome and for easing my mind!

The guys at Mavis went above and beyond with me when I had an issue with my tire. They contacted the manufacturer for me and made sure I understood what was going on every step of the way. They also made sure everything was safe and sound with the rest of my vehicle before sending me on my way. Look for the manager, Josh- he’s your guy! 👍

I got a flat tire and luckily a Mavis was located right off the interstate. The store was full and had nothing available today as it was almost time for the store to close. That didn’t stop the man working behind the counter, Josh, from coming out and helping me to get my spare on the car. Absolutely great example of A+ customer service. Every time I purchase tires in the future it’ll be from this Mavis location. Best most selfless customer service I’ve ever experienced.

Great place with friendly and loving staff!!!

Outstanding customer service!!

My experience at the Bessemer Mavis location was outstanding, to say the least! Jason (store manager), Aaron (mechanic), Greg (assistant manager) was very professional and knowledgeable. They treated me with respect and kindness. They gave me helpful information about additional work needing to performed on my car. I found all of their employees to be very trustworthy and professional. I would highly recommend them to anyone. I will continue to bring my vehicles back to them.

The guys at Mavis Bessemer were very helpful! Thank you Devon for helping with my car repairs! You guys are great!

This place was absolutely awesome!! Dillion,Eugene and Jason were very helpful!! The guys in the back got my car in and out and very concerned about my saftey! Will recommend to everyone, Thank you guys so much for everything!

The employees there always goes above and beyond when assisting you with your needs.

Josh was outstanding in recommending new tires for my Benz, and I appreciate the entire team taking care of my vehicle.

I was going to buy tires. I picked out the brand agreed on the price. The time was 1:30. The manager told me the were behind and ask if I could come back at 3:30. I said I could. When I returned they put the car no the rack. I waited until 5:00 At 5:00 they said it would be. 6:00 or 6:30. At that I gave the manager a piece of my mind and left. I was in the service industry for many years. I NEVER treated customers this way.

This was my first experience with this company. The staff was very polite, thorough, and communicated all expectations clearly. They offer competitive pricing and allow you to visually review all recommendations before committing to complete any additional services. I will definitely return.

Went to Mavis this morning, guys was very friendly, I got greeted when I walked in. They listened to why I came in, took the extra mile to make sure everything else was good on the car, windshield wiper blades on sale, got some for them. Then wait wasnt long at all, they even kept i posted about what was what. Ill be going back again. Thanks guys!!!