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GameStop
4933 Promenade Pkwy #147, Bessemer, AL 35022, United States
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GameStop
Comments
Ac
Review №1

Really good employees, good stock, unless youre looking for a new, in-demand game. Youd have to be early in that case.

T.
Review №2

They have all the gamer stuff u need. I can even call in before u go to check and see if they have it .

Wi
Review №3

My wife and I stopped in to check out the latest tech in the gaming world 🌍... knowledgeable staff

Ry
Review №4

Gamestop in McCalla has the best crew working there!

Eb
Review №5

Place is nice. Good selections and service.

Br
Review №6

The gamestop in mccalla is great the people who work there are very nice and knowledgeable.

Sl
Review №7

The store was clean and organize. The cashier was friendly. I enjoyed the time I spent in Gamestop.

Te
Review №8

Very helpful and know the games. Love this place.

Sh
Review №9

BESIDES MY GAME FREAK BROTHER GREZY GUIDANCE, THE EMPLOYEES AND EMPLOYER WAS REAL HELPFUL AND FRIENDLY!

Ja
Review №10

The service by management couldve been better and the items I wanted was advised but was stated out of stock when it was time to check out.

Ju
Review №11

I mean its gamestop not the best place on the planet but nice employees and very knowledgeable

Al
Review №12

Just purchased these grips amazing quality and the guy who help me and other people was super helpful even got me more interest in the new modern warfare thats coming out missed the trailer but he showed me hes great definitely recommend this store to anyone.

Ro
Review №13

Scarlet was very friendly and helpful with our purchases. She was very patient with us, as I am not very knowledgeable about different systems and games. The store was well organized and clean. I would be happy to come back and shop here again.

Co
Review №14

GameStop has a Great selection of new and used Games (new and old), Consoles, Accessories, and Collectors Edition Items, for amazing discounted prices! Plus, a rewards club card that is out of this world! And, wonderful, friendly, and helpful customer service! Its well worth a visit or two. Once you check it out, its bound to be your one-stop shop for your gaming needs/wants from now on!

AJ
Review №15

Absolutely love this place! Their entire crew is so helpful. Nick is a great manager and Scarlett always helps me find what my kids will like. They are so knowledgeable, polite and helpful. Can’t imagine a GameStop anywhere being better. See ya soon Mccalla GameStop! Keep up the wonderful work. :)

cr
Review №16

Not even prepared for black friday. Only had one ps5 what a joke

Gi
Review №17

..only have been in once to get my son a game one birthday year, but we are not into ( really ) gaming ....

Cr
Review №18

Not good only one ps5 in the store. Waste of time

Gr
Review №19

Engaging employees but not overly.. was clean and staff was friendly. I ended up buying my headset from here because of the way I was treated! Thanks for the Astro A50s!

Da
Review №20

The staff is great! They are helpful and polite, and now Game Stop stocks Hot Wheels! They also have video games and consoles, figurines of all kinds and an array of collectibles!

Ka
Review №21

Lots of game toys and reasonable prices.

Je
Review №22

Not the best for trade in .but good service.

Jo
Review №23

This location tends to have better stock than some of the others. Very helpful staff, and always very friendly! They always go out of their way to make sure youve got everything you needed! Highly recommended!

Ja
Review №24

I frequently shop in this location. I often deal with Josh who is the assistant manager at this location. I have been a customer at this location since it first opened. The staff are always friendly & very attentive to the needs of their customers. I would encourage anyone to shop with them for any of your gaming needs.

Je
Review №25

Always have the games my son loves. Always helps us find what exactly what were looking for! And always friendly. I 100% recommend this store!!

An
Review №26

GameStop is my go to place for video games and more. My son loves their reward program as well. The staff here are super knowledgeable and friendly. Its really nice to have the option of buying new or used video games. I also shop here for certain collectibles, such as Funko Pops. This location is great.

Wr
Review №27

GameStop as a company, we all know ...could be better. BUT, Having that said though, this store/location in particular, for a GameStop is great simply because theyre always so nice when I go in, whether theres something Im looking for or not. Theyve always treated me with respect every single time and theyve even done me a couple favors in the past here and there. That is a rare thing especially in this part of town. Most everyone seems to have a chip on their shoulder in other places. They may not have the greatest inventory, but I did want to commend the employees here.

Go
Review №28

Enjoyed experience here, customer service was great... also trucker friendly..

Je
Review №29

I love this place! It has everything any gamer might need! The staff are absolutely wonderful, helpful, and friendly! I go there anytime I need a new system, game, controller, and anything else I might need!

Ta
Review №30

Its a Gamestop like all the others... I gave it five stars based on a comparison with other gamestop locations and not my opinion of gamestop in general... which would totally be lower. So far as they this one is fine, if youre like me then you know that this is the best place to go for novelty tshirts and used games. All of the staff I have encountered are nice and knowledgeable enough.

Ke
Review №31

Great atmosphere and if course games, who doesnt love them?

Ju
Review №32

Kevin was the nicest employee there can be definitely recommend this gamestop

Ja
Review №33

AWESOME CUSTOMER SERVICE WITH A SMILE VERY POLITE

TH
Review №34

I guess average paste when it comes to checkout. And they always have what I need.

PR
Review №35

Informed employees great prices

Ta
Review №36

Amazing store! I have been going to different gamestops over the years and this one is easly one of my favorites!

Gr
Review №37

Gamestop is such a rip off. The people there are rude, they never answer the phone and the service is terrible. I do not recommend going to gamestop

Ja
Review №38

Had a defective product which was still in warranty. The team there helped me out with a refund because I had already purchased an upgraded product at another location. Will be a returning customer.

al
Review №39

Wonderful place awesome people that know and love video games. Its what alot of GameStop are missing. *Cough* five points*cough*

Sk
Review №40

This is my only choice for buy games. I love the interactions with customer service. Rewards points are a big part to me as well.

Ca
Review №41

I took a PS4 Pro here good condition and they gave me $70 instead of the $250 they said over the phone

Ty
Review №42

Convenient and great staff. Definitely the only place to get anything you need gaming related. Lifetime customer.

An
Review №43

The place for games

Ca
Review №44

The manager Blake and the employee Jeff were a great team. They are missed.

Pa
Review №45

The workers at this particular GameStop have always been super nice to me!

Ja
Review №46

Ok, needs to be more clear about it 30 day guarantee. Cause u can only get ur money back after 7 days. So I bought a console for 87 and they only gave me 30 back. I bought it 7/28 and tried to return on 8/6. Very pissed

Mr
Review №47

This gamestop is awesome the manager is really friendly I came in there to see if they had battlefield 4 in stock they didnt but I was fine with that he then asked if I had seen the battlefield 1 trailer and pulled out an I pad and showed me the trailer it wouldve taken me weeks to figure out that there was a newbattlefield

Mi
Review №48

Was very rude.

Al
Review №49

Amazing store, friendly helpful staff and a great selection. One of the best gamestops Ive ever visited!

Da
Review №50

Nice and friendly spot!

Ju
Review №51

Good for cheap used games good luck finding a single employee knowledgeable about anything better to your reseaech online first

Cr
Review №52

Very helpful and always honest about what your getting.

Ti
Review №53

My favorite location !!! Very friendly and helpful associates

De
Review №54

The girl that works their name Laura was very rude and a guy name Blake also needs some customer service classes. That was the wrost exsperience I have had at the Game Stop in Bessemer Al.

Sa
Review №55

Love the employees, very helpful, always seem to enjoy their jobs and the store is well organized..

ba
Review №56

Nice people great games at low prices

Ei
Review №57

Its a gamestop. This particular gamestop, however, is inhabited by exceedingly rude, basement dwelling, neckbeard trolls. You can get games here, but you will deal with snarky, uppity, beta, soyboys in the process and nobody likes that. As an aside, the clerk that I regularly see there does that annoying thing where he prolongs the last syllable of words, while this voice rises. Cringe lvl 9000!

da
Review №58

Staff is really friendly and game selection is second to none. Definitely a customer for the long run.

J
Review №59

Amazing staff. Friendly and knowledgeable

Ja
Review №60

Great shop. Great service.

Ar
Review №61

Because I love games

Pa
Review №62

Many entertaining games.

Jo
Review №63

Great staff. Good prices

Ke
Review №64

Nick was incredibly friendly and helpful!

co
Review №65

They always have thing I need at a good price 👍👍💪

Ca
Review №66

This is our local GameStop. We wanted a Wii U, and were looking at a used one+game. There was not only a weekly ad promo which took effect the very next day. We were told, well hold it for you, come back tomorrow... That was cool. The girl there was a-ok by my book.But... I got to looking later on. There was also a SKU in the system where they could have sold us the used Wii U. We called to see if with the SKU it might go through, because it was exactly what we wanted, AND the website said IN STOCK.The reason why we didnt come back for it, was we went to Hoover, after the manager decided to be a bit abrupt, overbearing, and not willing to even look. The manager of the store, like many places in Bessemer (not sure what it is about this neighborhood), just didnt care to get our money.We bought a brand-new Wii U, and 7 games at the Riverchase Galleria location the same day. The manager of that store was awesome to us.

Gl
Review №67

The best place cause they know what they are doing

Ja
Review №68

Awesome prices on games and food trade-in values

Ha
Review №69

Good staff, good selection, convenient location

Mi
Review №70

Have very nice service and very helpful employees

PH
Review №71

Nice employees and they know what they are talking about.

Sa
Review №72

Friendly service, helpful in finding out of stock items

Sh
Review №73

Always a great experience at this store!

Ke
Review №74

Great people and fair prices.

Do
Review №75

Great selection and friendly staff

Da
Review №76

Great crew fast and efficient

Ti
Review №77

Great deals and great service

Ty
Review №78

Schweet staff. real helpful

Ra
Review №79

Always a fantastic experience

Al
Review №80

Always helpful, great staff.

Er
Review №81

Good service and selection.

Be
Review №82

To busy talking about their gaming status, then asking the customer if they need any help

Th
Review №83

They lied about what the membership offer

Da
Review №84

Just looked it the place to go to get new video games and systems.

Jo
Review №85

A very friendly very helpful

Da
Review №86

No greeting and not knowledge about about products

Fr
Review №87

Very nice 👍

Du
Review №88

Always super friendly and informative

Th
Review №89

I used to like this GameStop until I was dismissed from my cousin trying to buy me Cod Ghosts. Theyre dissrespectful and not worth your time.

C
Review №90

Ok, changing my review. I dig the staff!

bo
Review №91

Good place to shop

Da
Review №92

I shop there for all my games my advice to you all is to switch to gold to get free games every month

Da
Review №93

They dont give you enough money for your trade in

Ch
Review №94

Friendly staff, great service

Je
Review №95

Great service and people

Ca
Review №96

Friendly and knowledgeable staff

je
Review №97

Knowledgeable staff.

HE
Review №98

Convinient location

No
Review №99

Great service

Ju
Review №100

Amazing staff!

Information
16 Photos
100 Comments
4.5 Rating
  • Address:4933 Promenade Pkwy #147, Bessemer, AL 35022, United States
  • Site:https://gamestop.com/store/us/al/bessemer/3917/colonial-promenade-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 205-425-4985
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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