Andy Smith was a great help finding my truck.He worked with us to complete the transaction with no problems.The facility was in the process of renovationsWith no air conditioning. The place was hot!
Told us we had the exact model reserved for a $500 refundable deposit taken over the phone. Drove from Pennsylvania to be told they didnt have it reserved for us, but could get us one in a different color. After agreeing to keep the deposit on the new color car until it came in, we shopped around. We found the car we wanted at the same price, but the new dealership offered us a larger rebate and better trade in. When I called Binghamton Dodge for a refund they told me I would have to go there to process it, even though they took the deposit over the phone.
Andy Smith wasthe best sales person i have EVER dealt with at the Binghamton Chrysler dodge location. We communicated for a few weeks back and forth and he was always pleasent, even when I wanted a certain color and price range. He always got right back to me. I highly recommend Andy and matter of fact ill be looking forward to dealing with HIM in three years for my next lease! Thank you Andy Smith! I love my jeep!
We were on the road across the countryand needed to have an issue checked out on our car. They were so good about getting us in and checking out the situation right away. The quickest, nicest, friendliest service I have ever experienced with our car. Thank you Binghamton Chrysler!!!
Ryan was down to earth and made the whole process a pleasure. My new Gladiator was gassed up detailed and ready to go faster than expected.
Fantastic dealership. Great location. Great people. Excellent service. Would recommend. I took my promaster 3500 (Travato) here in July of 2021. 5/5. Thank you.
I delt with Don Taylor. He was very pleasant to deal with. The car was ready when promised for delivery. He spent time explaining the features of the Gran cherokee L. However taking advantage of the XM satellite offer was a process on my part. After contacting him he did figure out the problem. Apparently the general manager failed to register my purchase of the vehicle with Xm.
We just signed our second lease thru Binghamton Chrysler for a beautiful Ram Bighorn. We couldn’t decide whether to buy out our existing lease or go for a new one. Our salesman Andy Smith ran all the numbers for us, no pressure. We weren’t sure, so we went home and after we’re home 10 minutes my husband says, let’s go back tomorrow and get the truck.We were very comfortable with the way Andy did everything to show us what we wanted and was very gracious when we said no. I like this dealership and the way they operate.
Amazing experience. Tons of helpful staff. Great place to buy a car/truck. Highly recommend!
Andy was the best salesperson I have ever dealt with! Such a wonderful experience purchasing a vehicle!
Good place to buy a car. Adam was extremely helpful and knowledgeable.
Great deal. Super big trade in price
The whole process was very smooth and everyone was very friendly. I will definitely buy from them again.
Bought a vehicle here on 4-2-21. I received no paperwork the day I picked up the vehicle, salesman stated that I’d receive a packet in the mail with everything I needed to to get my PA license plate, so I left with an in transit tag which expired in 28 days. Received no packet in the mail, so I began calling to find out where it was, as my in transit was close to expiring. After several days of calling, with no results, the manager finally called and said my plate and registration were at a notary an hour away from me. I had to leave my job and drive there, since my in transit tag expired that day. The notary had just received the paperwork the night before, so Bing. Chrysler had obviously not done their job. Very unprofessional and will not do business there in the future.
This is on regards to their service center. I had an issue with my Town and Country, and since this is the only dealership in Binghamton, I took it in to be looked at. I was quoted $1500 for the repair, so I got a second opinion. Mind you, I spent $90 for a full diagnostic. I ended up taking my van to a local body shop, since he quoted me $1000, based on the dealership diagnostic. Result: A stuck rod, two hours of labor and some lube, grand total of $135. I have no trust that the Binghamton Chrysler Dodge Jeep team would have just lubed the part instead of replacing the whole mechanism. I wont be back.
From the minute we walked into Binghamton Chrysler Jeep Dodge Ram it was a great experience. Our salesman Ryan Dailey and the sales manager were very knowledgeable, patient, professional and kind. They both worked hard to find us the exact vehicle we were looking for, and we are very happy with our 2021 Dodge Durango!!
My salesman was John Manley he helped me from start to finish he went through everything about my new truck he knows his job well I highly recommend him and Binghamton Chrysler they treat you like a family member.
Adam Warholic was great. He understood our unique needs and was very helpful in fulfilling them. The experience was quick and easy.
Had an 8am appt for an inspection. Just an inspection. It’s not 2pm and it still has not moved yet.. I had to cancel and change plans. I’ve taken it in the last and waited over 2 hours for an oil change. Steve is awesome at the service desk. But I mean.. come on..
Andy did a great job explaining everything from beginning to end of this buying experience.Thanks JB
Theyve went above and beyond trying to help us when our new truck broke down out of state. They are still trying to help us now that were home.
I recently purchased a Jeep Compass. Mike in sales was great and helped me complete all the details of the sale over the phone and via email. All I had to do was sign and I was able to drive off in my new car. The entire dealership team is very nice and will ensure you get what you need!
Went to start browsing cars, the staff was very nice and helpful in finding things in our budget
I purchased a leftover Ram diesel. Fair pricing and good service. I was upside down in my trade but they were able to get me great finance options that I could afford. Not sure why some reviews are saying negative things about trade in values, maybe yoir car isnt worth as much to them as you?
The car deal was very easy and seamless. I test drove two cars. The cars were waiting, ready, and my sales associate even came right out to my car before I even exited the vehicle. I was well taken care of by everyone involved. My old plates were transferred straight over to my new vehicle upon signing and I never needed to go to the dmv, unlike my poor gault experience.
Fast easy friendly service
Great experience at this dealership, Ryan salesperson was really helpful and not pushy, got me great deal on gladiator of my dreams and i couldn’t be happier with the experience!
I purchased a new ram 2500 (diesel) from this dealership. I dealt with Tim.Being this is my 1st time purchasing a brand new Truck, I was nervous about the process and financing.I was pleasantly surprised how smoothly things went.It truly was a pleasure dealing with Tim Whiteman and Mike McCarthyThey were very helpful, knowledgeable and pleasant.I had prepared myself to deal with all kinds of issues and slick salesmans tactics, I had been so warned about by friends and family. Surprisingly there were no issues.. It was completely painless throughout the entire process, It was also quick and easy. From the test drive, Pricing, Options, Financing, Tags, throughout driving home my new truck. There were no surprises. I felt like I was dealing with an honest and reputable dealership. I drove over 3 hours to get to this dealership because they had a vehicle I was looking for, In the future I would do the drive just to deal with this place. Tim took the time to explain all the features before I drove off ........I highly recommend this dealership as it was very pleasant to purchase my new truck from them. Good old fashioned customer service, honesty and integrity! It still exists at this dealership.
Bought a RAM 3500 here two years ago. We test drove 3 trucks until I found the one I liked. They gave me a fair market price on the truck and didnt try to nickel and dime us. Made the experience a pleasure. Thanks Mike!
Great communication. Pleasent people to work with and good business conduct.
Do not buy anything from this dealership my wife got 2 cars from there one right after the other and BOTH cars developed MAJOR UNFIXABLE mechanical problems within 2 years of ownership and the dealership could care less that we paid good money for these lemons and all they want to do is give us some half-baked diagnosis and expect us to just throw a part at it hoping that fixes the problem. Not only did they sell us a lemon they sold us TWO lemons and on top of it did NOTHING to amend making a bad sale. At this point I am convinced that Binghamton Chrysler intentionally buys cars that are a lost cause so they can fill their lot for cheap and make temporary fixes with bubble gum and toothpicks so they can sell them for top dollar to make a HUGE profit. DO NOT BUY FROM THIS DEALERSHIP you will regret it.
I had the best and easiest experience ever today! The customer service is just out of this world. Adam you are an amazing young man also thank you for your service sir!
Fast and easy. I offered a realistic price, they agreed. Came back a few days later ( holiday weekend) and picked it up.
Very easy, no pressure car buying experience. Really took the time to hear my needs, help me select my vehicle, and took time to explain features to me as well.
I brought a family member down here yesterday to pick up their new used vehicle. They paid around $12,000 for the used vehicle. When they got into the car to drive away, the gas light was on and the vehicle gas gauge was below empty. Im not sure I would ever do business with a place like this. Too many other car dealers out there. Gas is cheap, customer care is priceless.
Great people. Goid communication
Very friendly, fast service!Thank you 🙂
Andy was the best and I got the vehicle that I wanted!!
Salespeople are always so friendly and they leave you alone if they know you are just looking
So happy with our new purchase 🤗
John Manley was great! Highly Recommended! I couldnt find the Jeep I really wanted so John helped me order one directly from the factory. He made my whole experience easy and painless. 5 out of 5 starts for sure. So happy to be driving my new Rubicon
Very professional and know what needs to be done with repair staff that do the job well. I have had several repairs done an I am very satisfied with what they did.
Service advisor was very good (Steve). It took a long time to get the parts for my recall but that wasnt really the dealerships fault.
I had a very positive experience with a knowledgeable staff.Ken Burton was very helpful in deciding on my new truck purchase.He understands what truck shoppers are looking for in a vehicle and explained the different options very well.He knows the product line inside and out. Never talked down another manufacturer but explained what the differences were.I am very happy with my whole Binghamton Chrysler Dodge experience.Thanks again,Skip Collins
The easiest and best car buying experience Ive ever had. Both my salesman, John Manley, and the finance guy, Mike, were very professional and thorough.
Smooth buying process. Product Specialist Ken took the time to walk us through everything and answer all our questions. Overall great experience and pleasure to do business with. Look forward to driving the new Ram!
Service is professional and friendly
Great people very helpful
Service team was fantastic quick and courteous. Finance manager mike was also quick. See ya again.
What a wonderful experience after an equally terrible experience at a local dealership here in the capital district. My experience with Binghamton Chrysler has renewed my faith in auto dealers and sales personnel which had been damaged for many years. They offered old fashioned customer service and delivered on EVERYTHING they promised and in the promised time frame which is all that most customers are looking for. Specifically I want to thank Tim and Jennifer for the respect that they showed me . I will recommend Binghamton Chrysler to all of my friends!.
Scott, Bill, and Mike were quite helpful when I was looking to purchase my new to me Ram Express! I would absolutely recommend them to anyone looking to buy a vehicle. Binghamton Chrysler JeepDodge is the right place to go.
We got the truck we wanted at a great price. John Manley facilitated a flawless transaction. I highly recommend him!!!
Great Customer Service
A very pleasurable experience! I brought my Town & Country in for an oil change and was told by the service manager my inspection was three months overdue. They were kind enough to inspect my van right then and there and the wait time was minimal. I was treated with respect by the service personnel, which is more than I can say for other local dealerships I have visited in the past. Give them a try!
Fast service. Got what I wanted at a great price thanks Scott
Johnny S. was a great salesman! He explained everything, with the ability to get the point accross (even to an old man). He was very honest, in his statements. I know, because I proved them out (the competition). Thanks man! Bob O.
Great place to buy a vehicle- Im on my 4th one from them, and have always been happy with the deals and with the service.
Wonderful experience! Everyone was very nice and I feel I got an awesome deal!
Bought the truck sight unseen. They sent me paperwork to complete the transaction. When I arrived it was even better than described. Tim picked me up from the rental car agency and allowed me to test drive the truck before leaving. It was fully detailed and fueled up. An overall great experience.
This branch & John were great!! I was able to end my lease early because of high mileage and get into a 2021 Jeep with so many more features ! I couldnt be happier, the whole process took less than a couple of hours, and i picked up my brand new vehicle the next day. So excited to be driving a brand new Cherokee! Thank you!
The sales representatives were extremely helpful and awesome. The service was professional and I will be going back again for my next vehicle.
Our salesmen, Van V. Was very helpful showing us multiple vehicles until we found the one that was exactly what we were looking for. Our purchase experience was pleasant and we never felt pressured. Very happy with our purchase.
I enjoyed my Jeep purchase from start to finish. I have also received exemplary service one year after my purchase and Im looking forward to many more years. Bill Hanna welcomed me into the dealership like I was family. He provided me with a great and informative entertaining buying experience. He extended the best price from the minute I walked in with ho hassle, which is one of the many reasons I chose to purchase my vehicle at this dealership.Mike McCarthy, of their finance department, provided a no-pressure professional approach to inform me about additional insurance options and finance options. John Delanoy provides service for my Jeep as required. I have had excellent service from day one and always provided with a loaner vehicle. Each individual I have mentioned and dealt with at this dealership has increased my customer loyalty overtime. It is always a pleasure to walk into Binghamton Chrysler Jeep. I highly recommend the dealership and the Jeep brand name!
This is the third car we have got with Binghamton Chrysler Jeep Dodge and they always impress. Our salesman Van was awesome from start to finish, we’re already looking forward to seeing them again at the end of our lease! Thank you so much!
It was pleasure doing business with this dealership.The salesman Tim Whiteman was very knowledgeable about the cars he had for sale.He was also very friendly and did not pressure my as I have been at other dealerships.I believe I got a good deal on my purchase.I would recommend Binghamton Chrysler Jeep Dodge dealership to my friends and family.
This was the best experience we have ever had in buying a car. Everything thing went smoothly better I ever thought. Highly recommend this dealership. John Manley is the best.
Our sales associate was super friendly and knowledgeable. They had many jeeps available and I was able to get the exact jeep I loved at the price point I needed! Great place to shop!
PERFECTION !
A very pleasant and non pressured buying/purchasing experience. One that I would highly recommend. Ken (my salesperson) was very helpful, knowledgeable, and did not pressure me in any way. I would recommend them highly......
Went to Binghamton BCDJ after visiting several other dealerships in the area and realizing how almost impossible it was going to be get a mini van that would fit my families budget. I went in with high hopes but low expectation now that I knew the realistic monthly payment on a mini van was out of our budget, but as soon as Ken Burton greeted me and started talking about my options my things started to look better. In the end Ken, Bill the sales manager, and Mike in finance got us a better deal than we could have hoped for and has made it possible for our growing family to still have a means of transportation! Thanks to the whole team here for the dedication and hard work to make us extremely satisfied customers!!
Came here looking for some special screws and Pat in parts helped me out big time. So thankful for their knowledgeable staff.
Its the only place I buy new vehicles from. Great service I have never had to wait longer than what they have said it would take. If you are a truck buyer they always have a great selection
Had an amazing experience from the moment we stepped on the lot. Tim Whiteman was very friendly and professional through the whole process. We were never pushed towards a certain vehicle and he listened to our needs rather than putting us into the most expensive thing he could find. We were made to feel as if he cared about us as people rather than a customer. He even got us a much better finance package than we already had going in! Highly recommended!
Great overall experience. Ken Burton was very easy to work with and helped us get into a new Durango. Would go back to work with Ken again.
The sales people are totally great they work to get you the best deal
Van did a great job leading me through the sales process. He spent a lot of time with me helping me find the perfect vehicle. Thanks Van! It was a pleasure dealing with you!
BCJD appears to have a great selection of Wranglers, but they may be emotionally attached to them or not interested in selling. Contacted them online for a quote for a new Wrangler, received several form-type emails and responded back, including one that asked if I had all the information I needed. Unfortunately never heard back from them, so moving onto another dealership.
I have driven Jeeps my whole life. Binghamton Jeep is where I bring my Grand Cherokee for everything service related, even oil changes. The staff are incredibly friendly and always supportive. This morning I brought my Jeep in for service; oil change, fuel injector cleaning, and front and rear differential fluid change. When the driver was unable to drop me off at work because he out on another run, John in Service actually drove me to job so I would be on time and contacted me promptly when service was completed. John, Jeff, and the entire staff at Binghamton Jeep exemplify the highest customer service, something anyone would expect from the Jeep brand. They will have a customer in me, for life!
Great personal people, if your looking they will find you what you need
I dealt with Tim, he treated us like old friends and took all the time we needed to make our decision. He has a great deal of knowledge about the products and took his time with us after the sale to get us accustomed to the extras in our new vehicle
I got an Inspection. It went smoothly, no hiccups.
Staff is mostly pleasant. Salesman Bill H. Is your go to guy for any vehicle. Treats you like family....
DO NOT, go here for service. When in with a large service list, was charged over $3000, and nothing was fixed. Was told after 40 days the repairs couldnt be made, and was going to get a partial refund. When I went to get the vehicle and the refund, I was told that a refund was never promised and that I had misunderstood them. Now Im out the cost of the repairs that couldnt be performed, basically stolen money, plus time they have put me out. And I have to find someone else to do the repairs. Be warned.
My 2 nd time buying from this place. Professional people,great experience,certainly will go back again. Thanks to Tim my salesman great job.
Tends to try to sell not great cars, financed yet. Go to Matthews pre owned. My beautiful Jeep is from there.
Had a good experience purchasing my Wrangler. Worked with Scott Ashley who was very helpful and professional!
I worked with Ken on leasing a brand new 2018 Jeep Grand Cherokee and couldnt be more happier with the service! Ken, and the rest of the team, went above and beyond my expections to find exactly what I was looking for and for the right price! Would recommend them to anyone.
So far so good. very attentive and not pushy. very informative and helpful
Scott was great salesman.. great overall experience
Great experience. First new vehicle in 12 years. Very excited about my new Jeep!
Ken Burton helped us get in a brand new car. Super friendly and helpful. Came in with the expectation of only being financed for a used car and he got us financed for a brand new jeep. Thanks Ken!
Great dealership! Worked with us alot, and helped us get our new Car! Thanks Jeep Dodge! Great service and a dealership that helps you get what u want!
This is the 5th vehicle I’ve leased from Binghamton Chrysler Jeep, always a pleasant experience. John Manley, the salesperson was excellent and very easy to work with