Aaron was awesome. Called around to price shop and this is the best price in town. He went above and beyond to research and answer my questions. Not only were they cheaper but were able to get me in faster than anybody else. He was even willing to come meet me after hours to get my vehicle secured if need be. Great experience and cant wait to get the hitch.
Fine job! Got my trailer done in short order. Works as good as new. Thank you
Very friendly and helpful staff. Visit this place for sure for all your trailer, boot, and leather goods needs. Great place!
I have bought two trailers from here and they are both amazing I will only buy from them in the future. Great customer service and quality products
These fine folks installed a flatbed on my pickup. They were great to work with in finding a time slot for us. When the day arrived they didnt have the anticipated bed in stock so they installed a better one for the same price. The workmanship was first rate. They were able to place the reverse sensors and backup camera perfectly. I highly recommend RB&S. We drove from Iowa to work with them.
I have an older trailer that needed a plug and wire fixed. I asked a price and they gave a very reasonable estimate. I decided to have the bearings repacked, fixed and price was cheaper than quoted. Great local business
Place is good spot to pick up a trailer. I purchased a 2 spot high clearance snow mobile trailer for only $800. Staff is very nice and helpful. They changed out the light plug on my truck for free when I couldnt get them to work.
Great prices. They even brought the trailer to Smithfield for my in laws. Made the process very easy. Would recommend anyone looking for a trailer to come here.
They did a fantastic job installing a flatbed on my truck. Great quality and great work. I will be a return customer for life.Just got boxes installed below my flatbed. they look awesome and were the cheapest best quality around southeast idaho
Good prices and excellent help.
Outstanding customer service! Great people and great prices! I asked for some extra things and I was pleased how they went out of their way to make everything work! Completely better than I expected!
Very helpful staff and we found the trailer we wanted!
Great staff, my visit was very.pleasant.
Had an issue with my flatbed, with lights flickering and/or not working. As soon as I made an initial review. Riverside called me asap and were very supportive in fixing the issue. Very impressed with the willingness to make it right. In the future I’d feel confident in buying something from them knowing they’ll take care of the issues it may or may not have whether it’s due to a manufacturing issue or an installer issue.Only reason for not giving a 5 star review was due to the issue, however would give 5 star on the support I received with it.
Ken, THANK YOU!!!, I would like to commend you and Aaron for your swift, positive, genuine concern and response to our issue with the tool boxes, and replacement of the boxes to the boxes that we had expected. Also as we talked on the phone about the issues and concerns I may have misunderstood what Aaron was telling me when I talked with him the first time after the installation as I was very upset and he was very busy!! We look forward to working with you and your company in the future, and would recommend your company to others with confidence!!! Thank you again!!!
We were getting married, moving to Texas, and we needed a trailer to get us there. We ended up here after hours of searching and it was definitely a breath of fresh air. They had what we needed and the nice man even threw in a hitch as a wedding gift! We will never forget their kindness and recommend them to anyone and everyone!
Ken was an amazing sales rep. He ordered a pink dump trailer for me and was just as excited as I was. Every time I called with questions he was ready with answers. The buying process was really easy and stress free because of Ken. I highly recommend them for all your trailer needs.
It all started out when I called looking for a dump trailer. The lady that answered the phone couldnt seem to figure out what inventory they had or didnt have. She ended up telling me they didnt have the trailer I was looking for. I went back to their website and found the trailer I was looking for and it was in stock. I called back in and talked to a guy named Erin. He found the trailer in his inventory and took a deposit. He said it was at a different location but would get it sent over the next day. He was going to call me back with a time I could pick it up. He did call back but not with a time to pick up. He told me the trailer had been sold to someone else. I had a bad experience with these people. They really dont seem to know what is going on within their own business. They did refund my deposit but what good is that? I need a trailer. When I told him I would be writing a review Erin told me there could be legal ramifications. Really? Wow. I I dont need the aggravation.
I was told to wait so I did for an hour and a half, pretty much got ignored so I left and wont ever go back
Nice store
I bought a flatbed trailer at this location last year. I have used it a lot since purchasing and overall, I am happy with my purchase. I dont use it for heavy duty work. It was their low end model. Manufactured in Mexico, and if i wanted to spend 600 or a 1000 more I could have bought an american made product. I have had many problems with the wiring system. It was installed poorly, and had to be worked on by my local car repair shop to work more reliably. Maybe I will regret buying this low end trailer in the future, but they had a product in my price range, which was what I needed.
Wow! Customer service is amazing! Aaron was great and helped me get a new axle for my boat trailer. This place is amazing and affordable. I highly recommend the place. I will be back for sure!
We shopped around for flat bed all over our home state of Montana for our truck but found the best deal to be had was with Riverside Boot & Saddle shop in Blackfoot, Idaho.What we didnt know or expect to find was we would recieve ABSOLUTELY THE BEST customer service possible. These people went out of their way to accommodate us. We highly recommend them and youll find it is well worth the drive if your not from the area.
Love these guys! Ive bought multiple trailers from the Blackfoot location. They treat me like family. I feel like they are priced right and they do great job with service and warranty issues. Two thumbs up from me!! 👍👍
Awesome place for a trailer beacuse of the knowledgeable staff and great pricing. A combo that is hard to find these days. Absolutely worth the drive if you are from out of town.
Purchased a trailer.. Kent was great to work with
Ken was great to work with. I drove to Salt Lake to look at trailers and while I was there I realized which brand I wanted to buy. It turns out that the best place to get what I wanted was close by in Blackfoot Idaho.I appreciate the time Ken took to answer my questions and help me learn the differences between brands. I can tell the Riverside is committed to standing behind what they sell.If you’re looking for a Charmac or any of the other trailers they carry you can’t go wrong.
They have some really nice cowboy apparel. It is can be very expensive though. I got my trailer from here. I am very happy with it.
I drove 530 miles to buy my trailer from here. They are phenomenal to work with. Best purchase experience i have ever had and hands down the best horse trailer. Thanks for ordering my perfect Charmac. It was worth the wait
Great place to get a flatbed for your truck. I have bought several from them. These guys install a lot of beds, know what they are doing, and will do there best to make you happy.
I bought a iron bull dump trailer. works fantastic. beside i had some issues with the battery charger called iron bull direct and they determined it was a falty charger. Within 15 20 min after telling them my issues. (not sure if it was) and less than 24 hours i had a brand new charger show up on my door step. wow is all i can say. i will definitely be buying iron bull trailers from now on.
I walked in to ask about a trailer to transport my Motorcycle. The owner came out and walked the yard with me and showed me two trailers that would work nicely, one open and one enclosed. His pricing was very good and the quality was so much better than the yard trailers you find at Home Depot.
Very sweet gals that we met I would definitely go there again I loved the family feeling
Waters are the best people you can ask for. They sell top quality products and services, and have done so for decades.
Knowledgeable, excellent customer service, competitive pricing on quality merchandise
Love this place... Good selection of boots and saddles... Selection and customer service cannot be beat.
They have a great selection and someone is always available for questions.
Great people great place
Friendly good people that take good care of their customers. A very very good buying experience
Great supply store for horse related activities and a very good trailer retailer.They have a big selection of both.
Great service! Great selection! Great prices!
They were fantastic to deal with and even stayed open for past there coming time do we could come up from Utah to pick it up
I knew them when they were a Mackay Train Depot! Three genarations of quality, honesty, and respect. My farm, ranch, and home are decorated in Riverside Boot and Saddle!Thanks to the family and employees.
Competitive prices on boots and leather goods (belts are not competitively priced though). By way of warning, there are a lot of tempting impulse buys here, but I suspect many people would consider that a good thing.
Great place for Western cloths, tack, trailers, and even flatbeds for pickups. They always treat me great.
Owned by goid friend for horses trailers western ware best in area
Riverside has a good selection of tack and clothing. Their prices are good in comparison to other local western stores.
Wonderful selection of ropes, saddles, boots, clothing, horse supplies... Very friendly and helpful associates. Expert knowledge in trailer sales.
Would absolutely recommend them (especially Lane!) for your next trailer purchase!! We drove from Sheridan, MT after work and they stayed past their business hours to help me get my trailer. We never felt rushed and Lane explained all the little details with us before we drove off. THANK YOU!
Great place to visit. I always enjoy shopping there
This place is great! Ive had trailers appraised here, bought a saddle here, and purchase loads of horse tack here. Nice selection!
Just window shopping, but a fantastic selection and great prices.
I just bought two enclosed trailers over the weekend from Ken at Riverside Boot and Saddle. I have been planning to bye these trailers for years....I just didnt know who from. I live about an hour away from their location, and I have been looking at another dealer more local. I would have bought these trailers earlier from the other dealer, but the service was awful.....consistantly. I decided to just go check out RBS. Ken helped answer my bazillion questions. I figured I wasnt going to be able to afford his trailers, because the quality was not just a little better then the other dealer I was looking at, but probably twice as good....with warranty. The other dealer wouldnt give even the slightest discount for buying 2 trailers....$13,500.00 worth...not a penny. All I asked Ken was if Hed consider a package price for buying two trailers. Ken immediately made me a deal I could not refuse, with no haggling...it was fair. These trailers are awesome, and I felt it important that others should know. My end bill was $12,080.00 with trailers that are MUCH better, w/ warranty, and superior then their compitition. I will be back, and I would recommend to anyone who appreciates quality and service. Thanks Guys.
Great family of American people. Many great qualities. Purchase since 90ies.
Friendly, honest and fast. Highly recommended for trailer repair services.
Great in-store help but twice my husband has called and asked someone to return a phone call because hes looking for a snow machine trailer and we have not received a call so we will purchase our new snowmachine elsewhere
Nice people. Big store
Very friendly service and great selection of boots and clothing as well as tack, saddles and hats!
Bought a new dump trailer. Price was high, good thing I checked around. They did price match other dealers price. Trailer came in with wrong tires, but they ordered new tires and swapped them along with fixing a few minor issues. Most stores employees are young and know very little. I sat 2 different times in store for 1 hour each time waiting for help and had to listen to teenage employees talk about partying and what they are going to buy with their paycheck. The store has a total counter space length of around 10 feet which only about 3 feet is for customers to use and part of that is right in front of the main door. They have out grown their space and need to expand and seperate their trailer sales from their clothing and retail area.
Very easy to work with. Great customer service.
Great Customer Service! Very knowledgeable and friendly staff
Love this spot! Awesome selection and top notch staff. 🤠
Great place for Western ware, saddles,tack and trailers. Great customer service. Friendly people.
Great service and Great prices
Always liked this place great selection decent prices friendly staff
Great customer service and prices. I have only priced shopped them a couple of times and they are always lower and always willing to help instead of watching you walk around trying to find what you need!
Good people. They helped us with no pressure and we got exactly what we wanted with no problem.
Great family business. Keep up the good work
Refused to do warranty work on our 3 month old trailer because we didnt buy it from them! They are very high on there prices with very low customer survices! When we contacted the manufacturer of the trailer they contacted river side boot and sadle and the guy lied to the manufacturer and told him how he was more then willing to help and get the trailer in!! So long story short we will no longer be doing any business with river side!
Iv had a better hat shaper. Everything else was great.
Bought a couple custom made trailers here. Easy to do.
Very helpful, kind and willing people work there to make your experience great .
Lots of selection, very knowledgeable and helpful. Great western store!
Great experience. Very helpful staff.
Theyve got some nice trailers priced right
Great group of people and they know their stuff.
Customer service is always great.
Excellent experience
Good people, great service. Their website is ridiculously outdated so dont rely on it for looking into inventory, you need to call or visit.
Great place, lots to buy, pretty good prices, and really helpful people. Thanks!
They sell halters, bridles, saddles and a full selection of clothes. Its western work and western wear.
Lost thier best mechanic.🙁
Always helpful, and a great selection of Western Wear, Boots, Saddles, Trailers, etc.!
Knowledgeable, honest, quality wor K performed, fair price
Good place for Western wear and Western items.
Great place for sales and service!
They treated us great.
Always friendly and knowledgeable people to help with your needs!
Great place to buy boots and more.
Very helpful salesperson.
Great staff, prices, and selection.
Great place for great deals on trailers!
All the staff at Riverside go above and beyond to make sure everything was done and ready to go on our new trailer purchase for Grooming District 33. Thanks especially to Arron Waters.
Very helpful.
Great people and service
Great place locally for trailer parts.n
Fantastic customer service from the owners
Love this place
Great people very helpful