DO NOT EVER GET YOUR COMPUTER OR ELECTRONICS FROM THIS STORE! I would give it no stars if I could. They sold me a computer (Windows) that stopped turning on within a month. It came with a warrantee (two replacements), and I was on a loaner which I had to pay for for six months. Get my new computer and it stops charging six months later during finals week. ANOTHER eight months later I get my computer back that I turned in and THEY DIDNT EVEN FIX IT. Eight months of paying for a loaner and they didn’t even fix my computer and gave it back to me with missing keys and dirt all over the keyboard, still won’t turn on. On top of that, the loaner they gave me was extremely fragile (falling off keys and the screen cracked) and they’re making me pay for the whole thing. I now have a completely functionless computer and have to pay for the replacement of the loaner. This store looks nice on the outside but is poorly run and will give you products that will break quickly so they can cheat you out of more money. DONT DO IT.

Very efficient. John was super helpful. Social distancing was observed!

Do not take your computer there. They are not affiliated with VT and they scam students. Daughter took computer to get fixed they said they could not fix. When she went to pick up there was large dent in computer that was not there when she dropped it off. She asked for Manager. They said Morris was not there and if she wanted to take computer she would have to sign release. She was shown release on computer screen that only indicated that they give a 30 day warranty. She signed on screen and was given written copy. The written copy was different than what was shown on screen. A week of calling we finally were able to talk to Morris and he said they are not responsible for damages because we have signed release. What a scam. Do not sign on computer ask for written copy before you sign. Tuff lesson to learn but $500 later at Apple Store will fix it.

Bought headphones from them and went home to find them broken. Went back to return them and they told me all sales were final. I paid $15 for a broken piece of junk and they wouldn’t even let me exchange them for another pair. Not worth coming here, way too overpriced for stuff that doesn’t even work

Told me the latest I would receive my computer was the first day of classes. Now they are saying they wont have my laptop until September. People on the phone told me they didnt really know anything about my laptop and people in the store made me stand there for 30 minutes to tell me the same thing.

Great shop and helpful staff

Over priced garbage. Terrible selection. My disappointment is immeasurable and my day is ruined.