I have to say I was most pleasantly surprised at the expedient reply to my service call during which I was having trouble with my garage door fully raising especially with the temperature brutally freezing and incoming snow. My car was literally stuck inside. To the rescue was Overhead Door Tech Brian C. I initially thought I wouldnt be able to get service that day when I called the rep said they could get to me in a day or two. I said I sure would really appreciate if it all possible if they could get out to me that day. The rep was very courteous and said they would see what they could do for me, they said if I was open to a possible later evening appointment. I said sure! To my delight as I was coming home from work that afternoon I got a call from Brian C saying if I was available he could come check out my garage now. I was like YES! Brian was Awesome! He inspected my garage door, told me exactly what I needed and didnt try to sell me something that I didnt need. I greatly appreciate his honesty and integrity. As a retired Veteran. Those are Values I greatly appreciate in a world today found lacking. Thanks Again Overhead Door.
Both the initial contact with Brian C., and the service performed by Nathaniel A., met and exceeded all expectations.Your technicians turned a very bad experience with another vendor into a great experience, leading to a very happy and satisfied customer.Their level of knowledge, attention to detail, quality workmanship, their customer relations skills, and professionalism warrant recognition.I will be needing other door and window products in the future and will repeat business with your company.I will also happily provide referrals at every opportunity.Thank your team for a great job.
Amazing company and the staff was absolutely excellent. Called before hand to let me know they were on there way. The price quote before hand was accurate but once they were there realized I needed to replace some more parts which only added about $40 so not to bad. The technician was fairly quick and helpful in explaining what needed to be fixed and even remounted the garage for me. Great company will definitely use them in the future.
Overhead door converted my two 8 foot garage doors into one 17 foot garage door. They removed the existing headers and replaced them with a 17 foot header. They then installed the double door and replaced all of the trim with cedar. The final step was to install a jack shaft opener, which mounts directly on the door coil spring shaft. This opener was required, because of lack of head room for the typical opener.This entire project was completed in one day and is a huge improvement from both a functional and an aesthetic point of view. The two installers were both professional and highly skilled. This is the second project that overhead door completely for me and I highly recommend them for your next project.
This company is always professional and responsive to my business needs. They arrive when they say they will and have saved us time and money repairing the doors on our building. Dont waste time looking around. Call the experts and get back to work.
Scheduling with Overhead Door was easy. They arrived at the promised time. The service was professional, affordable, and of high quality. I am quite happy with my recent experience. I will definitely be a return customer, should the need arise.
Excellent service and knowledgeable technician. Ryan was awesome! We will be replacing our other garage door opener in the near future and will definitely request him again!
Technician/specialist initial visual inspection was spot on with his. thorough inspection of my door. Detailed what was causing the problem and what needed to be done. Only took a half hour to replace coils, springs, pulleys, etc. Very impressed with the service I received.
They did a great job! They have helped us with various needs in the past and we have always been more than satisfied with their work. Thank you!
Showed up on time. Very knowledgeable technician did a great job! Very easy to schedule. Fair pricing.
I was very pleased with the service provided by the company. They were very understanding when we needed to reschedule our appointment. On appointment day, the technician arrived during the time frame. He gave me an estimate prior to working. After he had started working, there were changes that needed to made that were not included in his original estimate. Before continuing work, he asked if I was okay with the changes. He completed his work in an hour, and the garage doors worked better than ever. Our family was so happy with their service!
Brad is a great technician saw the repair that needed to be done during his inspection and repaired it in about 30 minutes. I highly recommend this Company. Cindy J.
The guys who came to work on my doors were professional and explained what they were doing as they did the work. I’d definitely call them to do more work for me.
They did a good job. First I did not understand how to set up the wireless remote but now I do. I did not realize there were things on my end that I needed to do that they would not know. So Ive changed my review to 5 stars.
Our garage door wouldn’t close in weather colder then 30 Degrees unless you were holding down the mounted button. The door would open fine using the remote or mounted button all the time even when cold.My husband and I are renting a home purchased earlier this year. Our Landlord called Overhead Door to solve the issue. They did! The previous owners replaced the motor but not the sensors on the door. The tech from ODC knew the issue within a minute of talking with him. He had the sensors needed, on him and fixed the issue within about 20 mins! The tech was professional, polite and thorough.Service was done a couple weeks ago and everything is still running perfectly since the day it was fixed! Super grateful to have full working use now!
Excellent product and excellent professional installation. I would highly recommend this product. They arrived on time and explained how everything worked .
I was very pleased with workmanship and they could fit me in quickly. The service tech was very good.
Very quick to respond and very professional. I would recommend them and will reuse them in the future if needed.
The tech that came out was friendly, knowledgeable and knew what was wrong within mins. They were able to come out the next day from when I called.. Will use them again and again.
Office employee was pleasant during call to schedule. Due to two storm surges, we had diagnostic and repair work done several times and I would recommend Overhead Door of Blue Springs to anyone. I highly recommend asking for Brad, whom we had at our house a few times (two times for diagnostics, and one time for repair.) He didnt hard sell me on anything-- just educated me on my options for replacement and repair and what to expect with each re: cost, maintenance and longevity. He worked within my budget. And best of all, he had wonderful customer service. He was friendly and efficient and cleaned up all after the job was completed. Our last repair was done by Kasey, who was also very courteous and efficient. Both went above and beyond to assist us, one replaced a garage light bulb we couldnt reach and one briefly assisted me on another home repair when I was stuck. I would highly recommend them!
These folks have a great scam going. One they benefit from greatly. They charge more than $150 for the visit alone. They never actually fix the problem, whereby the customer has to repeatedly call them. Also, when they give you a simple estimate, they charge over $250, even without lifting a finger. We used their services for far over a decade. When we finally used a competing service, not only was the job done completely & with no hassle, it was far cheaper. These folks are frauds. I will never use their services again, NOT EVER.
Great service came early did work and was reasonable Highly recommend
Overhead Door is fantastic, very responsive, and got to our problem in a timely manner. i would highly recommend Overhead Door.
Service was great...called in the morning and the serviceman was there by 1 pm...very happy with the experience
Very professional service. One installer replaced my complete door opener system including door sensors, new key pads and other pieces in under 2 hrs.
Justin was very professional and thorough. He took the time to review with me, what work he performed.
Quick service, work well done and explained. Very happy
I hady garage door tuned up. The technician was very knowledgeable and informed me on a few things to watch for due to the age of the door and opener.
Great service and reasonable price!
Very fast, cordial, reliable and affordable service, they are great!!
Great service always, nice people, great product.
Excellent experience with Overhead Door Company and their outstanding representative who serviced us.
Extremely prompt, extremely helpful and knowledgeable, and when I had a problem again, they promptly took care of it without complaints or charge as it was under warranty.
Ordered a new entry door on June 12 . Here it is, July 25, and still not installed yet. Actually, the install appointment is not until August 4.This is taking entirely too long. Not happy at all
They had exactly the part I needed. Great customer service!
Professional, friendly, informative, & price reasonable.
The man at the counter was way too busy to help me and there was nobody else in the store
Great quick service
Very prompt and efficient