Im not an extremely religious person, but I prayed to God with a flat tire for 10 mi that we could at least make it to this place before the car quit. Thank goodness we made it there!The kind staff inside (who Id never met before) went beyond their call of duty to help offer options, recommendations, and even allow us to enter the store with our dogs to escape the cold while the spare got put on by a local company 💜😍 They even sat with me on my roadside assistance call and helped me find my own VIN, etc (DONT judge 😂)None of the above were their job of course.. I was just praying the whole way there that we might be going to a place with people like that, and Im so happy to say my hopes were far exceeded 💜 Its weird to say, but Ive never had a better flat tire experience than this one! (and Ive had a few)

Check engine light on the way through town. Employee read the code, translated the problem, had the part. Problem solved quickly by a friendly, good-humored woman

90% of everything they sell is made in China. Another corporation selling us out. The store only has one type and size of oil absorbent.

Excellent service helping me determine whether I had a minor or major problem. Highly recommend the 421 location

Great employees and great selection. Super quick delivery to store for difficult to find or special request items. Very good about returns also.

We visited Boone recently and found ourselves without a snow scraper and without de-icer windshield solvent. Ice had covered just about everything in sight. Fortunately, this Advance Auto Parts location was across the street from our hotel. Of course, the scrapers and de-icer were right at the front door. At checkout, Fred was super helpful. I signed up for a SpeedPerks membership for free in under 1 minute with my phone number.vGot what we needed and were on our way in just a few minutes.

They got whatchaya need

Everything cost too much .. for replying to my feedback you moved up two Stars the cost is in your oil for maintenance products such as the oil you got to be able to do better Walmart you dont have to carry every brand every month but explain to customers youre trying to get some by and Powers why you dont have it not any other

Helpful friendly service

Gave me the wrong part even though I went in with the part number I needed.

Did great 👍

Checked my car out, told me exactly what to fix, great customer service!

Very helpful.

Always there when I need them

Very helpful staff exceeded my expectations.

Friendly employees went beyond their job title duties to help me and didnt seem to care to do that.

Sabrina is a rockstar! Helped me get my car battery in my car and was super friendly and knowledgeable!

Excellent customer service. James was very knowledgeable and professional.Thank you!

Great place to buy a battery. No waiting to have installed and included in the price.

Great customer service and knowledge about their products.

They have a knowledgeable staff and pretty much everything you need and the ability to order what they dont have in stock

Good company no hassle

Great people that work there

Dont bother having them put a battery in for you. Youd be better off going to another store for sure or using Triple A if you have it!

Had a dead battery that needed replacing and Randy helped me with everything and was super fast and so friendly. Seriously one of the best experiences Ive ever had with an auto parts store. Thanks again Randy! Ill definitely be back here for any other problems I may have.

An excellent auto parts store .

Awesome team! I went in 3 times as I was attempting to change my wifes oil in her car. The oil filter was stuck so I had to buy a new oil filter grip because I broke the first one. The 3rd time I went in they helped with which oil to buy. Each time I bought a new peice of equipment they offered a discount. I will definately be coming back!

Great prices... Knowledgeable, very helpful staff.

Easy in and out. Found what i needed in no time. Friendly salespeople.

Very helpful salesman. The wipers we purchased didnt work as well as we had hoped and he gladly exchanged them. He even changed them for us.

Over the top customer service! If they dont have a solution, they will find one for you. Customers are truly valued at this location.

My usual rating for Advance Auto Parts would be five stars.. as a previous employee, and lifelong customer of Advance, however my experience with a particular employee at this store on this day, Saturday April 6th, 2019, was very unsatisfactory to say the least. I dont know what his name was. He had a charcoal gray color sweater covering his Advance Auto shirt. The hat he was wearing, the bill on it was bent into a V shape. I am a trained mechanic, 49 years old, and know a little bit about what Im doing. All I wanted the man to do, because I wasnt satisfied with AutoZones findings, which I told him the same, was to hook his diagnostics machine up to my car to give me an idea of why my check engine light was on. So I could buy the part there. So I could spend money there. Not only that. Afterwards, I was going to buy stuff to do an oil change, and a few other things. He lost a sale, because he belittled me and talked down to me in a condescending manner, like I was ignorant. He tried to convince me that hooking up that machine was not going to do much good. Its like he didnt want to take time out of his busy schedule to assist me! Instead of myself getting angry, and asking him to just help me with what I asked him for, and please hook the D@*# machine up please?... I instead just smiled and politely said thank you, walked out the door, and took my business to the other Advance Auto Parts across town in Boone, North Carolina. And the gentleman there whose name is Gary Harris, went out of his way to help me, I walked out of there buying close to $80 worth of product. and found out the price on an oxygen sensor that Im going to need, and will be ordering it from that store, which will be another $120 for that store. Now, dont get me wrong, the first store I was talking about where I had the bad incident, Ive been there before, and they have been great. It was just this one day with that one guy. I dont know if he had a bad day. He could have. I just wanted this to be known. Thank you for all your help in the past Advance Auto Parts.

Helped with everything i needed as always!

Greatest place in Boone NC toPurchase parts They have got the best staff of any parts store around Especially Big Dave Get them parts and get 2 turning them wrenches

Slow need more help.

Always helpful and usually have what you are looking for. Theyll replace your windshield wipers no charge when you buy them there.

I had a low beam that was out and needed to be replaced. I bought the bulb and Steven installed it at no additional charge! So super friendly and helpful.

Attendant sold wrong item after looking up right item.couldnt give good rating today.mistake cost me xtra 192.dollars

Great customer service, knowledgeable, and friendly staff, great selection of inventory

Quick Service for non-stock items reasonably priced

A little slow the day I was there but the staff was extremely friendly and they had what I needed.

Helped me with what I was looking for

Excellent service, I even got help with windshield wiper and battery replacement.

I asked for a breakline for my 1999 dodge ram 1500, they told me to go back and pick it out....how would i know the lenght or the size? First,im a woman,second, im not a mechanic nor do i work in a auto shop!! They couldnt help me!!?? Isnt that what they do...i asked them to please loom it up on their computer as my front breaks had JUST gone out on me,and i was stuck in a parking lot!!!! They could not help....never going there again!! Who do they have working there, children ...incapable of finding the right break line, unheard of, from a auto shop ?!?! Very un happy with their service!!! Stuck in a parking lot on Memorial Day .....WOW !!??

Very helpful

I got what I needed for a small auto repair job.

Good people

Great customer service and help with my car!

Its got most everything Im always looking for on the sot

Friendly and fast

Very helpful. Randy is awesome.

I always have to wait to be helped.

Fast and helpful

Most of the time they have whatever your looking for

Always have what I need and if not they can order it to be there same day or next at the latest.

Great place to buy parts

Very helpful part ready for pickup

Good parts place

Theyre always helpful.

Not much to say. Always thought its best to say nothing if you have nothing good to say.

Couldnt help with what we needed. Just by luck I spotted what my husband needed to fix our truck,but the prices was so HIGH we went to a junkyard instead.

Very good staff always friendly and knowledgeable

Its a part store... they let me go potty ..lol

They always have an answer to every question on cars

Good service, competent people!

Always helpful!

Yall r awesome

Great knowledgeable staff

Helps alot being close

Great customer service!

Just fine.

Helpful, very friendly.

Excellent customer service

Had my parts ready when I got there. Friendly staff.

Good service

Good service

Helpful staff

Great staff

Great service

Poor customer service.

Quick service

Very helpful

I found what I needed!

Thanks for the help.

Full of parts

Need ya