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South End Eye
681 Tremont St, Boston, MA 02118, United States
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South End Eye
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An
Review №1

This is a top notch provider of vision care. The optometrists are very knowledgeable and take the time to listen to patients, answering questions and addressing any concerns. The opticians are skillful and friendly, always ready to help. The shop is small enough to provide personal service, but they have the latest technology to make an eye exam comfortable and convenient while providing of clinical information inform the doctors. The selection of frames is amazing, and the opticians know just how to help you find exactly the right frame for you.

So
Review №2

Fantastic, friendly, neighborhood eye care. Went for my annual vision checkup with Dr. Martin who was thorough and very helpful. Newer technology, which meant I didnt need to get my eyes dilated.

Ma
Review №3

Dr. Martin was the most thorough, kind, and knowledgeable throughout my routine eye exam!! I think she’s amazing. Highly recommend!

Ia
Review №4

Top notch customer service! Always willing to fix my glasses even when its just a small adjustment. The store has such a great selection of eyewear, its a great place to shop!

Ky
Review №5

Just a great experience start to finish. Friendly staff, lovely space, great OD, on time, easy peasey

sa
Review №6

Excellent and high quality services! very warm and welcoming staff.

Sh
Review №7

The staff at South End Eye was so friendly and helpful! I was visiting Boston and forgot to bring my contacts, and they kindly provided me with trial pairs for the whole weekend! Thank you so much South End Eye!

Jo
Review №8

It was the first time that I felt like a doctor actually cares about my eyes health. Great experience!I didn’t see that coming!

ma
Review №9

I had a very positive experience. The doctor explained everything very clearly. The staff were nice and helpful.

Ke
Review №10

Outstanding customer service, very thorough explanations of all aspects of the eye exam, very comforting environment.

Ni
Review №11

Extremely thorough explanation of everything I asked, and no pressure to buy anything I didn’t need. Highly recommend and I will definitely be coming back!

Ch
Review №12

Dr. Amanda is very professional, super nice and helpful. I highly recommend this place.

Na
Review №13

Professional friendly staff who go the extra mile to make sure you walk out with the lenses you want & your questions answered. Dr Martin gave me the most comprehensive eye exam I’ve had in years. She spent the time to answer my specific questions, not always a given with other providers. Lastly, I look forward to supporting this independent optical/optometric practice for many years.

Da
Review №14

South End Eye is the best hands down. From the doctors to the owners they are top of the line. Best selection of glasses. Most experienced in their field. They are kind and inviting and so so good at what they do.

H.
Review №15

Dr. Martin is absolutely fantastic, clear and caring and very thoughtful of those like me who do not enjoy having their eyes touched or contacted. Excellent care, efficiency, and thoroughness, 10/10

Be
Review №16

Very professional and dedicated service.

Er
Review №17

Dr. Laura Martin at South End Eye is amazing! She is the consummate professional. The exam is beyond thorough, she puts you at ease, and explains everything to you in such detail. I can not recommend her and South End Eye enough! They are wonderful.

Mi
Review №18

Dr Turcotte is amazing, shes very patient and personable and always takes the time to explain and answer questions. Definitely recommend south end eye.

Cu
Review №19

I have been going to South End Eye for years. Their optometrists are thorough, knowledgeable and welcome your questions. You never feel rushed yet their state-of-the-art equipment makes the exam process quick and easy. Their no pressure showroom features the latest styles at competitive prices with top notch staff. And they do their lens crafting onsite for expedient service. Finally, while Im a patron of South End Eye for all the aforementioned reasons, its an added bonus that Im helping support a local and independent business. Highly recommended for all your eye care and style needs.

Jo
Review №20

Dr Martin is great

Ga
Review №21

Dr. Martin is amazing. She legitimately cares about her patients. She keeps track of little details such as my occupation and preferred contact brand, which make visits so pleasant. She explains every step of the visit and the place itself is welcoming and professional. Reception is helpful in all things insurance/prescriptions/glasses and contact procurement. Highly recommend. Ive been going to South End Eye for about 3-4 years and my yearly appointment recently. The new COVID precautions made me feel safe, but did not stop me from feeling comfortable during my appointment.

Ty
Review №22

Amazing service, extremely personable, had a wonderful experience with this team. Would recommend to all!

Pa
Review №23

Knowledgeable, professional, offer excellent service and happily going the extra mile to help you. Highly recommended.Thank you to the whole team! You are amazing!

La
Review №24

Great service, thoroughly modern top-of-the-line equipment housed in a charming brownstone. Everyone was great, knowledgeable, and gave options so I never felt pressured to take an extra test or update glasses lens like I have with other eye care businesses. Covid protocol was easy AND all ‘paperwork’ is filled out ahead of time on an app.And, this is my quirk,, they did NOT knock or complain about the work my previous provider did; indeed they complimented the optician on my tricky frame fit. I hate when providers - stylists, dentists, doctors, etc - bash on previous providers in a purely negative way instead of just being honest that the work wasn’t up to their standards. I think it speaks volumes how this can be handled and South End Eye was lovely in this regard.

Ya
Review №25

Dr. Laura is perhaps one of the best eye docs I’ve had in years, and I’ve moved around quite a few times. She’s honest, efficient, friendly, seem very experienced, what I would expect from a great eye doc. I enjoyed my visit.

Ph
Review №26

I had a great experience at South End Eye. They have a very strong customer focus. Dr. Turcotte was excellent!

Al
Review №27

100% best place to get your eyes examined, get fitted for glasses and find the perfect contacts in the Boston area. Very personable and friendly. Great selection of eye wear. Felt very safe with their precautions for COVID19. Highly recommended.

Su
Review №28

This was my first appointment with South End Eye. I was very comfortable with their Covid 19 precautions. My checkup with Dr. Laura Martin wascomprehensive, personal, and professional. I would definitely recommend South End Eye.

Te
Review №29

Excellent experience from the moment I walked in the door, the top notch examination and assistance with selecting new frames! Thank you!!!

Br
Review №30

I had a very great experience at South End Eye. Dr. Martin has excellent bedside manner and the full staff is kind, professional, and welcoming.

Pe
Review №31

Amazing. Recommend them very highly to all!

St
Review №32

Friendly, efficient, and knowledgable! Highly recommend.

JR
Review №33

I searched around online last week due to severe blurry vision. I knew all appointments due to COVID-19 were hard to come by. South End Eye gave me a 1pm appointment due to a cancellation and the service was great. I was worried about my eyes due to family history of diabetes and the OD was patient and attentive to my needs. I had a great eye exam with no serious issues and my RX was so far off I purchased a pair of glasses from them. Cant wait for them to arrive. They were able to use my Davis Vision insurance and Eye Med but do not sell Davis Vision glasses which was fine. You can still use your FSA if you choose or take your RX to a Davis Vision provider. I highly recommend this place due to great customer service, clean environment, and social distancing measures. I will definitely go again.

Jo
Review №34

Honestly, South End Eye (SEE, creatively), is the best eye doctor office in Boston. I have always had a great experience and recommend to anyone looking for an eye doctor.

Do
Review №35

Terrific eye exam. I was able to schedule it easily online and they took me right on time. The people were very professional and friendly, and explained the results very clearly. They offer a “high tech” alternative to having your eyes dilated, which is fabulous in being essentially non-invasive and you can go about your day immediately after you finish.

Su
Review №36

Greatest eye doctor experience I have had, knowledgeable and informative

El
Review №37

My retina specialist left her practice, so I booked an appointment with a new specialist at Mass Eye and Ear. Covid interrupted that appointment. When my husband made an appointment to upgrade his prescription, I asked if South End Eye could do the required investigation of my retina which has been affected by macular degeneration. The doctor was clear that they could do the check up but would have to send me to a specialist if more treatments were required. Both my husband and I were impressed with the time spent and the care that was taken about safety. I had a very thorough explanation of the state of each eye, which was reassuring. South End Eye is also extremely convenient, so I hope that fine local services like this will continue.

Si
Review №38

I have been a patient of Dr. Martins for years, and now my husband and daughter see her as well. She is a fantastic doctor and a lovely person. Making appointments online is very easy and everyone in the office and the store is great as well. A true neighborhood gem!

Be
Review №39

Really nice service. Dr. Turcotte is great!

Ga
Review №40

Great service. Always willing to help. Very knowledgeable. Highly recommended.

Fr
Review №41

What a wonderful local business. I love South End Eye. The friendliest and most professional staff. They make it so easy to schedule appointments during convenient times and have a fabulous selection of glasses. Highly recommend!

Cr
Review №42

Great experience with wonderful staff! Highly recommend.

Ca
Review №43

Highly recommend! Staff are incredibly helpful whether you’re there for an eye exam or to find the perfect frames. Have already recommended them to 3 friends!

Mi
Review №44

Great doctors and friendly staff. Very fair prices and an excellent location with flexible appointment times. They stand by their glasses. An awesome local business we need more like them.

An
Review №45

Nice folks, nice store, Docs are friendly and knowledgeable and were really helpful with my kind of weird eye condition. Great to have in our neighborhood. Skip Warby Parker, the team here will make sure you’re well taken care of.

Je
Review №46

I got an appointment same day. Everyone at the office is friendly, professional and welcoming. Top notch service. Even got glasses in 30 minutes

Ed
Review №47

If you live in the South End then I hope you have the opportunity to get your eye exams at SEE. I originally found them online when searching for an new eye doctor after moving to Boston and I like them so much that I sometimes go in just to try on glasses for fun and pet the dog. For a tiny, uncluttered storefront they manage to have a lot of options for frames. Everyone is very friendly and informative. There is help available anytime I need but they also create an environment that makes me feel comfortable spending time on my own to try on as many frames as I want. My annual eye exams always seem thorough and I can tell they review my history because they sometimes ask question about things Ive had concerns with in the past. It is a reassuring when your doctors are paying attention to the details. Much appreciated!

Je
Review №48

Been going to SEE for about three years and would HIGHLY recommend it! Mary, Michelle & Dr. Martin (and the rest of the staff) have always taken care of me. I always feel like Im getting the best care and advice and appreciate how they take the time and effort to go above and beyond. If eye care and style are important to you, this is the place to go. Way better than Warby Parker or some other chain optometrist. A resounding two thumbs up!

Mo
Review №49

I have been wearing glasses/contacts since I was in 8th grade (20 years ago!) and I have never had such a complete eye exam, and in a very comfortable neighborhood office setting with a clear sense of care and pride in all the staffs work. Everything was thoroughly explained, staff were all so friendly, doctor was awesome and so knowledgeable....I am very happy to have found South End Eye! Plus they take my insurance! Only good things to say about this place.

Vi
Review №50

As always, perfect friendly service, immaculate attention to detail, great eye exam. I am a very happy, returning again and again, customer. Do not hesitate. Incredible selection of wide range of frames.

Jo
Review №51

The nicest people who just want to help you see properly. They, most importantly, stand behind the product and will help in any way if issues arise. Cant recommend them highly enough.

Ti
Review №52

Fantastic, as always!Mary & Michelle are the 2 nicest people Ive met in any retail setting. They are very knowledgeable and incredibly helpful, but also happy to let you browse interrupted. The selection of designer and high-end frames is impressive; however choices are plentiful. [The decor is fantastic, as is the exam space downstairs; dont be intimidated - it feels like a cozy apartment when you walk in!]Frankly my favorite part of going to SEE is that they find me great glasses and make me feel special wearing them! They do this by listening first and then, as appropriate, start offering up opinions and options. Their no-nonsense, headache-preventing explanations of the insurance systems is a welcome bonus.Despite stocking newer brands and mostly higher end glasses, they both 1) never give up on timeless styles and reliable manufacturers, and 2) dont ever sell any crap -- even the lower priced glasses are great. Their honesty about sourcing, pricing, and alternatives allows you to make this a one-stop [comfortable] shop.Dr. Laura is great! Shes very personable, smart, and she listens. Her exams are very chill and completely pain-free. I especially enjoy how she explains what shes doing (if youd like).

La
Review №53

I initially went to South End Eye when I was having a specific eye issue, and had such a good experience that I went back for my standard eye exam. They got me in quickly, the office is impeccably clean and their equipment was very modern and impressive. Love Dr. Martin!

Te
Review №54

I had a great experience here. They have tons of high tech gear for a comprehensive yet modern eye exam, I was impressed. Service was wonderful and there are some great selections in the optical shop. I will be filling my prescription here.

N
Review №55

Incredible. I was in Boston for work and forgot extra contacts at home. I called them and they immediately told me they would help me. I stopped by and quickly had a few days worth of contacts in order to survive my trip. Surprisingly, they didnt charge me anything. I offered to but they declined saying, this is what we do. We help people and we are happy we were able to be help you. Still astounded at how great the service was.

Re
Review №56

This is such a great place. Everyone makes you feel welcomed and special. The doctors are terrific, they carry wonderfully styled glass and the staff is informed and helpful. Go check it out.

Ka
Review №57

Everyone at South End Eye is extremely professional. I love going there and feel like I am getting the absolute best treatment and care. I would highly recommend South End Eye to family and friends.

Ch
Review №58

Truly the kindest, most gracious doctors I’ve ever experienced. They take the time to educate you instead of you having to ask all the questions and beg for time.

ka
Review №59

I would recommend South End Eye for eye exams, contacts and a great selection of frames. They custom make frames to fit your face! I have had a great experience with learning to use contact lenses. Dr Laura is professional and patient. I did not have an easy time getting used to the contacts, she was very helpful with tips and a few follow up visits. I have also been impressed with the quick turn around in replacing the lenses in some older almost vintage sunglasses.

Pe
Review №60

I loved the professional and knowledgeable service I received.. the opticians took great car of me- had a lot of valuable information regarding lenses, types and coatings and what would fit my needs..Great place, excellent service and everyone knew tons of information

wi
Review №61

Best place to go in the Boston area for your eye care.Top of the line technology in eye equipment very professional and knowledgeable staff, everyone is very attended to the customers needs especially the doctor a very heartwarming person, is a very wonderful environment they make you feel very welcome and comfortable, they also have very reasonable prices and they will work with you so it will fix your budget.Definitely will recommend my family and friends I wish the doctors and all the staff success and blessings plus they go on and beyond to help every individual with their needs THANK YOU VERY MUCH TO YOU ALL AND BLESS YOU ALL !!!!

To
Review №62

Dr. Yip and Marisol were both excellent. I had my first appointment last week and they really took the time to make sure that I was comfortable, had a thorough examination, and got both contact and eyeglass prescriptions. I definitely recommend the practice.

Ma
Review №63

Wonderful experience from Dr. Martin, colleagues & floor staff. I received an in-depth examination where I appreciated her explanation of my condition and her caring attitude, I never felt rushed she was totally engaging. That service was then followed through with MaryEllen whom with her expertise and patience helped me choose my new glasses! Great experience and will recommend to others

Pa
Review №64

I have been going to South End eye for years now and they are great. Im always seen on time and they always have appointments available at convenient times. I highly recommend them.

Ch
Review №65

My wife and I have purchased several pair of glasses at the shop. We always appreciate the advice and professional guidance we receive. All the staff are top notch and helpful. Also, not too long ago that little nose piece fell off one of my older pair of glasses. I took them in (without an appointment) and while I sat and waited my eye glasses were fixed, cleaned and returned to me in perfect condition. Service is always friendly and professional.

St
Review №66

I recently had a scratch on my eye and after seeing my PCP and having them provide no assistance, I saw my people over at South End Eye. Not only is the team incredibly warm and welcoming but they are diligent and amazing at what they do. Within 20 minutes, I had a script for my eye and was on my merry way. Love this place!

Vl
Review №67

My girlfriend and I stopped here on our first day visiting Boston due to her losing a contact lens and not having a replacement. Mary and Jay were so helpful, kind and professional. I highly recommend this business!

Ob
Review №68

Very great experience! The eye doctor was fantastic and she was so patient as well as detailed. Glad I did not go to Lenscrafters.

Di
Review №69

I have been a client of South End Eye for many years now. They offer everything I need from my eye exam to my contacts to my collection of eyeglasses and sunglasses. Just recently the arm of my favorite glasses broke, not just a lost screw, but broken! They were able to get a new arm from the manufacture and I still have my favorite glasses. Hows that for fabulous customer service!!!

Er
Review №70

The staff attended me very well. Dr. Vania Yip was excellent, best eye exam I have experienced to date. I highly recommend the comprehensive eye exam; it gave me a ton of insight on the conditions of my eyes.

Je
Review №71

I get my eye exams and glasses from here. The service is exceptional and they really take the time to provide suggestions for eye wear and make sure you are really comfortable with your selection. I can’t recommend them highly enough.

Ro
Review №72

I go there for my routine eye exams - they are organized, professional and friendly. Highly recommend!

Ch
Review №73

Dr. Martin is a gem! Super friendly, and walked me through the whole eye exam. I loved that they had a machine to see the back of my retina instead of getting my eyes dialated. Definitely will be back!

Fa
Review №74

The employees at South End Eye are always helpful and can fix just about any of my problems when it comes to my glasses. We love them there.

Je
Review №75

Ive been going to South End Eye for about 5 years now. Dr. Martin and the whole team at the office are great! Extremely knowledgable and patient- whether for an eye exam or to buy new glasses, I highly recommend them.

El
Review №76

Dr. Laura Martin and the team at SEE is hands down fantastic. Ive had issues with my contacts and she takes the time to figure the right brand for me that works best and is most comfortable. I highly recommend them. Entire staff knowledgeable and really nice people!

Ja
Review №77

Dr. Laura Martin did my eye exam. She is thorough, professional and very pleasant to deal with. She answered all my questions and explained the changes in my prescription. I highly recommend her.

Da
Review №78

I dont think Ive ever had anyone that cared enough to really explain the things that were wrong with my glasses. By far the best Ive been to and would highly recommend. Would rate higher if I could.

Sh
Review №79

Friendly people, high level of professionalism, very happy with my eye exam.

Pa
Review №80

What a great crew. Was stuck without lenses and they immediately were able to help me. Thanks south end eye!

St
Review №81

This was by far the best experience I have ever had buying a pair of glasses. From the warm welcome when walking into the stylish store, to the quick and on time service for the pre eye exam, Laura the doc, and Michelle taking the time to help me find the perfect pair of glasses for my face and lifestyle, everything went seamlessly. They carry a wide array of frames and definitely have something for everyone and will help you find that perfect pair! And as an added bonus, they cut the lenses right there on site and you walk out with your glasses same day. I’ll never go to another eye store again!!Steph

Me
Review №82

Friendly and efficient! Would recommend to everyone.

Ji
Review №83

It was a fantastic experience. I went in to get my eyes checked for a license renewal. They were so kind, helpful, and most importantly, great at their jobs. I would recommend South End Eye to all my friends, and I will definitely be going back in the future.

Ba
Review №84

Dr. Martin is one of the best doctors I have ever had. She is extremely proactive with my eye health and genuinely cares about my well-being. Also, great glasses selection!

Ki
Review №85

My husband, daughter and I are long time customers. The entire team is fantastic. Frame selection is top notch. We heart SEE!

Pa
Review №86

Unparalleled service. I bought a pair of glasses that had an unusual design I thought would work for me. It didnt. The fit just wasnt right. I returned the glasses for a full refund. I couldnt find frames at the store that fit my needs, so Mary Keenan offered to give me free lenses if I purchased the frames I like online. Now thats good service!

Ma
Review №87

Got an appointment on such a short notice. Doctor Martin examined thoroughly in less then 30 min with no wait... just in and out. :)

Da
Review №88

Ask for your PD, they will omit it from your prescription so youll buy glasses there. That said, every other aspect of the service is great

Ke
Review №89

Great eye experience! The staff is outstanding and great eyewear selections.

St
Review №90

Efficient and friendly staff. The doctor was considerate, professional, and easy to talk to.

Ma
Review №91

Dr. Laura Martin is fantastic. She is knowledgeable, patient, kind, and extremely thorough. After a very bad and frustrating experience at Warby Parker, Dr. Laura Martin helped me get back on track with the correct prescription and contact lenses/glasses. I cant say enough about the quality of her care!

Da
Review №92

My first review, but this place deserves it. NPS of 10. Every business (healthcare or otherwise) should be run like South End Eye...quality care from the doctor, incredible staff and customer service, efficient scheduling, transparent pricing, etc.

Ji
Review №93

Outstanding personal and professional experience all the way from the owners, eye doctors and staff. If you live or work near the South End or Back Bay, this should be your place for quality eye care and stylish wear.

Ka
Review №94

My eye history is pretty complicated, so Im always a bit nervous about going to a new optometrist. However, the service I received at my first appointment at South End Eye was far beyond what I expected. I went in to have a regular eye exam and to order glasses that replace my RGPs+glasses that I wear now, so that I have options other than wearing contacts all the time. Marisol ran all of my tests quickly and confidently, despite the fact that my eyes both have nystagmus and shake on their own, which has made it difficult for technicians to get test results in the past. The optometrist, Amanda, was very professional and discussed with me the results of my tests, which was great. I especially enjoyed seeing the composite image of the inside of my eye, which was so detailed that it showed floaters. Some of my doctors in the past have been secretive about whats going on with me and dont share info, even when I ask, and even when its good news. But that wasnt the case here - I learned a lot by checking out my test results. The staff at the desk was also very professional and considerate, as was the woman who fitted me for my glasses (Im sorry I cant remember their names...). Best of all, the glasses I ordered are giving me the best vision Ive ever had in both of my eyes. I cant wait to pick them up and am really thankful that I found South End Eye. The Google reviews are no joke - they really are that good.

Rh
Review №95

Very professional and extremely welcoming. One of the best eye exams I have had. If you need an eye exam or glasses - run, dont walk!

N.
Review №96

Great service!

Mo
Review №97

Dr. Laura Martin is kind, knowledgeable and inviting. I highly recommend her to be your eye doctor, the staff at South End Eye are equally as great!

Mi
Review №98

Outstanding service from the minute I walked in. The team made it their first priority to ensure I had the most professional service, the right prescription and the best pair of glasses to suit my needs. The care and concern shown was quite remarkable and not at all what I have been used to at the eye doctors.

Ja
Review №99

I like this place. I got a really nice pair of close up glasses to use while welding, and improved my contact prescription. Dr. Martin takes the time to figure out the best solution.

Jo
Review №100

Comprehensive exam done by Dr. Martin!! Michelle was wonderful helping me pick the frames for distance and reading glasses. 5 stars!!!!!

Information
1 Photos
100 Comments
5 Rating
  • Address:681 Tremont St, Boston, MA 02118, United States
  • Site:http://southendeye.com/
  • Phone:+1 617-391-0088
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:8AM–4PM
  • Tuesday:9AM–2PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:10AM–6PM
  • Saturday:10AM–7PM
  • Sunday:10AM–6PM
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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