Not a lot of selection for larger feet, or they got a lot of business from people with larger feet. In any case, it was disappointing when I needed shoes desperately.

Bryan made me a devoted customer. Needed to replace the shoelaces for my Oboz walking shoes. Due to metal loops, the laces have frayed very quickly. Tried everywhere to get replacement laces. Oboz wont answer the phone. Got the shoes at REI, they were no help (actually said to try Pedestrian). Bryan solved the problem. Will now head straight to Pedestrian, skipping REI and avoiding the Oboz brand.

Brian was an excellent employee, offering advice when my mother and I were looking for what would match better, and when they didnt have the right size in the color she wanted, he called and had it special delivered for her from another location. Took about 20 minutes of his time and was absolutely amazing during the process. Great place with good deals!

Great staff and selection

It was after a very long time that I found that Pedestrian Shops is actually a shoe store. Only because I was looking at buying shoes from Astral and this was listed as a retailer carrying the shoes in store. I have walked past the store to Sprouts so many times, but it never registered as a footwear shop. They do carry a lot of nice collection from many companies and is definitely worth checking out. Especially the daily wear collection is really good. They do have another shop right in Pearl Street Mall with a larger collection. I would suggest the owners to rethink the name or even give a better representation in their sign boards that suggest that this is a shoe store. That would help their business.

Walked around for 5 minutes and they guy behind the counter just sat on his computer chilling and barely acknowledged I was even there, considering I was the only person in the store I dont think thats ok. Definitely go elsewhere if you value customer service.

Good selection with friendly and helpful staff. The store on Pearl Street does have a much larger inventory, but this location keeps it simple.

Friendly, helpful staff and a wonderful array of comfortable and beautiful shoes. Not as much stock (though all the same styles) as the downtown one, but if they dont have your size, they can usually order it over from the downtown location for next-day pickup. I like how cozy this store is, and its more accessible than the downtown one (free parking!). I almost shouldnt be reviewing it, as I like keeping it as a locals secret, but alas ;-)

Pretty good selection but the employees are not helpful. They don’t greet you when you enter, they don’t offer to help, they just stand around staring until you walk right up and ask for something.

Very helpful staff.