NO NUTS MAKES ME GO NUTS!I ordered a White Chocolate MACADAMIA NUT cookie last week and was very disappointed. It contained one HALF of a macadamia nut. One half of the ingredient for which the cookie is named. There were zero macadamia nuts baked into the cookie, the single half was carelessly tossed on the top. Do you not mix the nuts into the cookie dough? Only use them as a deceptive decorative sprinkle?? It should then be renamed White Chip Macadamia Nut Topped Cookie.
I cannot even begin to describe the unbelievably delicious cookies that this company produces. Absolutely mind blowing.
Im always ready to leave a poor review for Crumble. But they make it so hard!! 🤤Today we tasted their Teddy Graham, Chocolate Mallow Cupcake, Watermelon, and Orange Creamsicle cookies.I’ve never been a fan of Crumble’s steep price... however this is the day I’m finally impressed! Loved how each cookie tasted like it should.Excited that the Teddy Graham was warm and that the cupcake flavor came through on the chocolate. Our only gripe was the lack of orange translates in the Creamsicle cookie.The surprise of the box was the Watermelon. A fantastic take on a more basic sugar cookie.Well done Crumble!
Love love love! Some cookies are not what expected but most of the time everyone at least loves one of the line up! They do videos on Instagram where they rate the cookies of the week and even tho they rate them very high because they work for the company you can usually always tell when they don’t like a cookie! An amazing company!!
Best cookies I’ve ever had. It’s now a Sunday habit for me to excitedly look up the new flavors of the week. Totally worth the calories! And I love that they sponsor my gym- EŌS fitness
I asked if I could buy the 12 pack of cookies but have them packaged in separate 4 pack boxes, and everyone was so sweet and said yes but I didn’t realize I got charged for the boxes! I would have just got the big box and saved myself $6. But I have learned my lesson and won’t be coming back. There is nothing more frustrating than getting charged for boxes when I am spending almost $3 a cookie!
Crumbl is my favorite thing ever!! I am so glad that I get experience the wonderful and yummy tasting cookies!!!!
I ordered a mixed dozen for a family party and they were all so very happy with the variety. They also went pretty fast the strawberry ones went the fastest. These cookies are the best will order again.
We love Crumbl! We come here when celebrating family accomplishments. It has become a fun tradition!
We love crumbl cookies! The ease of the app of being able to send treats from a distance is worth every penny!!
Best cookies ever! I love the holiday cookies that they bring out for the month! Great customer service!
The best! Such fantastic cookies and a great app for delivery. Love it!
The biscoff is my favorite of all time. Such a great easy treat to bring to parties too!
The cookies are always great and the employees are nice! Curbside pickup is a bit of a struggle, but I think that’s more because of the system than the employees? The Churro cookie is theeeee best!!!
Every time I come here it’s a great experience! I always get the chocolate chip cookie and it is huge and pretty good. The employees are always friendly and quick with making the cookies. I would say that you shouldn’t come here often though because of how expensive it is. Also, the cookies are very sweet and don’t make me feel good after I eat them.
We moved here 2 years ago and discovered these fabulous cookies. They consistently have a very good variety. We have used them often. We are one of your biggest fans! Keep ’em coming!
Crumbl always has amazing weekly flavors. I do wish that their chocolate chip cookie was a semi sweet since with the milk chocolate it is very sweet. But I love all these flavors.
Cookies were good as always but customer service has become non-existent at this location. It was self serve ordering and the staff didn’t talk to customers at all. When I was given the cookies they also didn’t do the usual “open the box to make sure everything looks good”. Pretty odd and disappointing.
All I the cookies I have purchased have been wonderful. But so far my top rated are 1/honey buns 2/pop tarts 3/churros. The others are good but these I would be buying my top 3 every day lol. I’m hoping watermelon cookies are going to be on my top 5.
Their menu is always changing. I had given up on this bakery until I tried their salted caramel cheesecake cookie. It was my perfect cookie! I’m still waiting for it to cycle in again. SO good!
We LOVE this place! My son and I come here almost every day (literally) and the staff is wonderful!
We love this Crumbl! A box of cookies is the perfect gift for any occasion and so much less expensive than flowers. The cookies are always fresh and delicious and the employees are always so nice! I highly recommend this Crumbl!
Always delicious and look incredible! I love that I can share these cookies with anyone easily on the app and the delivery is added convenience! Love love love!
Amazing cookies!! Love trying new flavors each week and seeing some favorites return!
Really yummy cookies. I love how they mix it up every week. Our personal favorites are the anties mint and chocolate chip.
I had cookies and milk delivered to my friends for their birthday. The driver did not alert them they had been delivered. They did not ring the doorbell or knock and the cookies and milk sat outside in the June heat for a 1/2 an hour. When I called the store to inform them of this they said that it wasnt a crumbled delivery driver but an Uber eats driver. They didnt take any ownership of the problem. They told me I can have my friends come in and get replacement cookies. That doesnt sound like a good birthday outing to me.Good cookies.... terrible customer service!
Best crumbl in town! Only crumbl in town, related? Nah.
Best cookies ever! Love that there’s a new flavor to try every week.
The cookies here are great! It is fun how the menu changes each week, providing customers with new cookie options. Its nice how the sugar cookie and chocolate chip cookie stay available no matter the week, though. If you ever want crumbl delivered to you, go online to the crumbl website. You can view the menu and order easily. You can even place an order to pick up at the store!
Absolutely delicious cookies. These things are in a different league.
Most tasty cookies. Always easy to get in and out here. Love it.
Always good cookies. I wish they would bring back the Easter cookies with m&ms in them.
Always love ordering from Crumbl! The yummiest cookies with the best service!
Crumbl is the best! We love having different flavors every week! My favorite is the biscoff!
I freaking love Crumbl! So freaking good! You guys are amazing. Thank you for being the best cookies out there ❤️❤️❤️
The cookies are so good wine love that it changes every week so it never gets boring! Mine and my sisters favorite tradition since moving to utah
These cookies are so yummy! I try not to come too often but they are definitely a guilty pleasure. Plus, I love that I can order ahead.
Crumbl has great delivery and amazing cookies! 10/10 recommend
The best cookies i’ve had! i love how they have rotating flavors but the classic chocolate chip is amazing!!!
We have enjoyed all the cookies we have tried so far. I personally don’t go for the flavors like birthday cake and Eggo waffle, but my kids love them. Cookies are huge, very rich, yummy, and can easily give you 2-4 desserts from just one (they even sell a cutter that cuts the cookies in 4...I just use a knife :) ). Some of the flavors are served warm, some are served chilled, and all are dressed with the finishing touches right before you get them, so they are very fresh and never soggy. They are a little pricey, so we enjoy them once in a while. But they are a fun family or personal treat! We haven’t tried the ice cream yet, but we hear it is quite good. Employees at this location have always been kind and do a great job when we have visited, and we have never waited longer than 10 minutes for curbside orders. The parking lot is a little squishy if you drive a large vehicle.
This place is my favorite! People are very attentive and careful!
Beware if you come on Saturday evening, they are often sold out of several choices! Otherwise, still a great place.. the cookies are always fresh and the service is quick.
Crumbl is great! Definitely recommend. Great staff too.
Love their weekly flavors. Twix, semi sweet and the lemon this week is awesome!
Crumbl cookies are absolutely fantastic! If you havent tried one you are seriously missing out! They are always warm and ready to go and each week brings new flavors - too many of which are so good, that I cant pick just one. Especially since when I thought I had my favorite(s) figured it, they go and make a lemon🍋 glazed cookie?! I sometimes work late at The hospital up the street, so their late hours of being open until midnight makes it easy to grab some cookies on my way home from work.
Crumbl is the best! Our whole family loves their cookies and all the new flavors they come up with. Delicious!!
The order was done fast and right, and always the cookies taste amazing!
This is the best Crumbl ever. Super kind, clean, efficient. Plus, they have the best selection of flavors ALL the time!!
Our very favorite place for a well-earned treat. The cookies are always divine, the environment is always welcoming, the service always friendly; always a 5 out of 5 experience. Also LOVE how there is a new variety of cookies each week. We love to purchase these as birthday gifts for our friends and family and it’s always fun to give a different cookie each time.
Crumbl has the tastiest cookies in town. If you want a warm cookie that will melt in your mouth this is the place to go! By far the best in town
The Bountiful Crumbl is always amazing! Cookies -always delicious!
Delicious, havent gotten anything I didnt like. Ordering through the app and doing pickup is also great.
Great customer service... excellent cookies!
Love their variety and their delicious consistency.
Im a regular. We come here with the kids to grab some celebratory cookies after events or stop in at the end of date night. So many good options to choose from.
We have loved having the specialty cookie shop near us! We love the rotating flavors and the service so far has been great! There have been many times that they have gone out of their way to make our experience a good one.
If quality and professionalism got together and had a baby it would look exactly like this place. My tastebuds are on a journey like never before and the experience with their staff honestly brightened my whole day! Wow thanks guys, highly recommend, like why aren’t you already here buying cookies while reading this unless you are?
Half the staff were wearing mask incorrectly, multiple girls flipping hair around, and one on his phone with his gloves on. And got the order wrong, but I also didnt check it that closely. I guess this is what youd expect from teenagers, but then maybe make them work somewhere where I dont see everything they do. Cookies are very sugary and sweet but overall good. No complaints with cookies, only employees.
Placed a curbside order online. Called the store when I arrived to pickup, was told the order would be right out. Early afternoon, so little to no customers, either curbside or in-store. After 25 minutes I went into the store to see what was going on. 3 employees were up front, and not one had a clue. I asked for a refund, it took all three huddled together several minutes to figure out what to do. After I was told the refund had been completed I asked for a receipt, which was a mistake. This took several more minutes. All in all, wasted about an hour with nothing to show. I understand that the employee base is primarily teenagers, but at some point management has to take responsibility. Provide some level of training so at least there’s one person who seems to know what’s going on. If you look at all the negative reviews most are about poor customer service, not the product. Why would management let this persist? Definitely won’t be going back to this place.UPDATE: REACHED OUT TO MANAGEMENT AT THEIR REQUEST. OFFERED ABSOLUTELY NOTHING TO RESOLVE, OR MAKE THINGS RIGHT. I STRONGLY URGE ANYONE READING TO AVOID CRUMBL. MANAGEMENT SHOULD BE ASHAMED.
There is nothing better than a Crumbl cookie! The most ingenious idea for a bakery ever!
Very fast delivery to a friend in need. They were still warm. Thank you!
Cookies are huge & always delicious! I love that they deliver (makes for an easy birthday gift for friends/family who live far away... fresh cookies delivered right to their doorstep on their birthday!)
The staff are always friendly and always on top of it. The cookies are always cooked to perfection.
Love that there are different cookies every week. The staff is the best and all so nice. Love how they deliver. Just overall awesome!
The best cookies ever! Such creative flavors
We went to this location a couple days ago and Brinley Helped us and she was so amazing! So friendly and happy she was quick and we didn’t wait long! She made us want to keep coming back to this location.
Love me some Crumbl! I love how they switch up the flavors!
They have the best cookies. I love how they have new flavors every week
Had some delivered to my dad for the first time after his surgery. My parents were so impressed with these delicious cookies!
Highly recommend this place!! The cookies are huge! Most of them come out of the oven fresh and warm and just melt in your mouth!
Great cookies love the different cookies each week and the cookies are massive.
I absolutely love crumble! The staff in Bountiful are fantastic!
Some are delicious, many are just ok. If you like cookies with focus heavy on the dough, these are for you.
Great service and perfect cookies every time!
I love the Bountiful Crumbl, all of the employees have always been so helpful and friendly. And the cookies are amazing!
We love Crumbl in Bountiful. It’s our favorite special occasion or (any occasion) treat. The service is fast and prices are good. The chocolate chip cookies are the best I’ve ever eaten.
Crumbl is the best! We love warm cookies and how they are always hot and ready. Plus, trying the new flavors has been lots of fun
Great cookies and a very to use app.
Usually Crumbl has always provided the best cookies and excellent customer service! Today, first time in Bountiful I called to see if they still had any chocolate cookies with Carmel and crunch topping and they had 6 left. So my family was super excited they had some left so we drove there and when we got there only 1 was left. So I ordered the ONE they had left, a few other flavors and then 4 chocolate chip since they didn’t have any of the other left. Additionally purchased some ice cream. Once we got home we discovered the chocolate crunch cookie wasn’t in there! Just a chocolate one. I called and the only solution they offered was for me to drive all the way back down there and being the cookie in so they could “decorate” it with the chocolate crunch. It was already 8:30 at night so I wasn’t about to go back out. Anyways, just a huge disappointment since what I ordered and paid for was not what I was provided and their only solution was for me to be inconvenienced and drive back. Just didn’t seem like good customer service. I will continue to enjoy Crumbl Cookies but, from another location. Seems like a smal complaint but when you pay over $26 for 8 cookies you expect everything to be perfect!
The funfetti cookie is amazing!
Ive had 5 different cookies from here. All very good. Surprisingly the sugar cookie was amazing! They have that almond flavor or almond flour. I cant stop thinking about them. Way good!The staff is wonderful!
My family of 5 are hooked on Crumbl cookies. We usually get 2 boxes of chocolate chip & snicker doodles. We especially love the fact that Crumbl delivers! Crumbls Staff has great Customer Service and our favorite is #Sega. She always greets us with a smile every time we walk into the store. Thank you Crumbl for bringing the best chocolate chip cookies to Bountiful.
Delicious cookies at Crumble Cookies in Bountiful! One of my absolute favorite cookies is their pumpkin cookie with cream cheese frosting! I asked the girl working if she could add extra frosting, and she did! Great customer service! One of my good friends gave my family a box of four cookies for Christmas! What a truly sweet gift! Yum! Another friend gave me a gift card for Christmas! I’m excited to get in and use that! I love that Crumble has a variety of cookies and switches up the options weekly! Mmm... ⭐️⭐️⭐️⭐️⭐️
Love Crumbl! Always have had great services 🙂
Love Crumble! Perfect for every occasion! I love that they deliver so I can send cookies to friends and neighbors at a moments notice!
Ive had Crumbl cookies before, some I liked and some not so much, but this month was the first time I decided to buy some for myself. The purchasing experience was fine and the workers there were nice, although I didnt love that I could only buy in quantities of 1 or 4. I do love the cute packaging, though!The chocolate chip one was good warm (on the sweet side with all milk chocolate), but I saved a second one for another day and I found the texture yucky after it had cooled--very grainy and seeming undercooked, which I guess is the thing at Crumbl but it didnt really work for me. I also had a raspberry cheesecake one after it had cooled, and the topping was delicious but the cookie itself wasnt very good (again weird texture, and not very flavorful).On a different day someone else gave me a mint brownie cookie from Crumbl, which I was super excited to try (usually my favorite flavor combo!), but this one was the most disappointing of all. The mint chocolate on top was super thick and overwhelming, and very dry and crumbly. I basically couldnt taste the chocolate at all.So now I know what I do and dont like here--Ill stick with warm chocolate chip!
Delish! I love the variety that each week brings, and their staple chocolate chip cookies are always something to look forward to.
I love the new self check out option! And the cookies and cream milkshake cookie will keep me coming back!
Best cookies ever! Theyre busy often but they work hard to get everyone taken care of quickly. The new self checkout works great. The weekly favorites are always great. This business model just works. Its addictive. I go almost every week.
Crumbl is my absolute favorite dessert place. We used to live by their second location in Orem and they have grown SO much in the past year! We love it! Their marketing is unreal and just brings you in for a cookie, but their cookies speak for themselves. They are amazing!! Our personal favorites are the caramel apple and churro. Dont miss out.
Best cookies available hands down, and the ice cream is fantastic too! Every Sunday I’m excited to see what new flavors are available the following week. No shame.
My whole family craves Crumbl Cookies! We love the idea of different flavors each week and when we see our favorites we always buy a box. We even bought the Crumbl cookie cutter and love that we can divide up the large cookies.
Love this place and love the employees! The cookies are always delicious and if the order is ever wonky, they happily fix it for me.
Always delicious! Not only are they a good treat but they make amazing gifts!
Great cookies great staff
I love that Crumbl delivers...and that the cookies are still warm when they get here! Great way to brighten someone’s day (or your own).
Look forward to the new flavors every week. Delicious and love the delivery option