I cant say enough, I was having extremely bad car problems and I dont know anything about what Im doing and I was there before they were even open and the gentleman that works there deserves a raise because he was kind and helpful and even trusted me to borrow a couple of tools which is very unlike most places. I really can recommend this more
The staff here are very helpful, courteous, professional and extremely knowledgeable. HUGE kudos for their knowledge!! Drive the extra distance for this store! Well worth going across town! If youre performing challenging or advanced repairs, this team is amazing with offering insight and taking the time to do so!Several of the same staff have been there for a long time!
Good place to look for harder to find parts, if someone tells you the part you need is a dealership only part check Napa first they may have it and they will be priced way under the dealership, and more than likely have the same part and brand as the dealer.
Most diy jobs need a little bit of insight from somebody more knowledgeable. Napa is now the only place you can get it without paying an arm and a leg.
Friendly staff and great prices!
Amazed at the experience of the counter people. A couple of them have been there 20 and 30 plus years. Best knowledge and more parts in stock than anyone in town. They also have the best quality too. Nationally known but locally owned so they take care of you better than those corporate chain stores. Just heard they are getting ready to remodel the entire store both inside and outside and stock even more parts than they do already. Cant wait to see it once it is finished. Keep up the great work!
Excellent service and product. Called ahead about new starter for Jeep. They had it in stock and when I arrived about two hours later they had it on the counter waiting for me.
Had gone to all the other car parts stores in bowling Green never set foot in Napa before. Went in there sales man was nice and I trusted him. Showed him what I needed and instead of telling me they did not have it sold me something else. Had to order off Amazon will be here at in couple of days. Will say this that was the first time and last time will ever do business with them again.
Great knowledgeable staff that help you get the part you need. Many employees are also knowledgeable enough to assist with maitnence advice and arent just another individual using a search engine to find a mundane part they arent even sure what is used for. Parts stores with good staff are becoming the needle in the haystack in todays world.
I was searching for a hard to find dash light bulb for my husbands S10 truck . I came in to the Napa store and the clerk help me greatly. He looked up the bulb and was able to order them to have them arrive at the store tomorrow morning. Thankful for his great help.
Great store
Great parts. Knowledgable parts men
If anyone is going to have the parts you need, its them. Very friendly and quick to help.
Great service
Best quality parts available for car,truck or fleet. Friendly knowledgeable counter staff
Dutch and Andy on the front line doesnt get any better,, positive intelligent, seasoned counter men,, way to go Napa !
We always trust that Napa will have what we need and if they dont we know they will get it, and get it to us in a timely manner so we can continue to be reliable an time efficient for our customers. Thank you.
Great automotive selection of auto paints & metal plating.
It was ok Im just used to the main distribution warehouse close buy where I used to live!!!
My favorite parts store, the guys at the counter know cars and if they dont have the part in stock theyll help you find it locally.
Got what I needed
People are very helpful.
Friendly and helpful staffing
Very helpful staff
Helpful staff
OK service
Closed on sundays...joke
Helpful