Great sales team...always a pleasure ordering materials for all my jobs 👍👍👍👍👍
Nice staff for assistance
Absolutely no service. 4 hour wait on phone..Harveys is no longer worth it.stay away. After reading this review, Lansing will claim they will get back to ....but they wont
Gone down hill dramatically ever since Lansing took over. Been a Harveys window customer for 15 years and now have to look into other lines because of the poor service. Orders are being misplaced in the warehouse, no one notifies you when your orders come in. Just seriously disappointing in how far down hill Lansing has brought this place.
Nevee go on this Place the General Manager Jess do not Know what do or treat a customer
I have been very disappointed with Harveys as of late which is too bad because in the years prior to 2018 my experience with them had been generally excellent. Over the past year the majority of window orders come in damaged or behind schedule. Usually with a very lame excuse such as Oh it seems like it didnt make it onto this weeks truck so you will have to wait until next week. Most of my other vendors would make a special trip to pick up an order for me if their shipping department forgot to put it on the truck. Two window orders were late because some part of the order was damaged in the factory and they refuse to send out the order unless every piece is ready to go. They refused to send me a window order because the screen on one of the windows had to be replaced and they allowed that to hold up the entire order. No follow through from corporate office /outside salesman who contacted me twice about meeting to give me some discount coupons and to set up an account/ relationship, I still dont have an outside salesman lol. Terrible experience having field service come out to a job to look at peeling interior finish on some windows. Took about 8 weeks and 5-6 phone calls to custom service to finally get that situation squared away. I ended up demanding a refund which they did eventually give to me but I dont think the situation would every have been solved if I hadnt kept pestering them about it. Very very disappointing year from a vendor that I previously held in very high regard. I will say that the staff in the Braintree branch is generally courteous and helpful.
Good supplier. Good staff. Helpful and knowledgeable. Delivery. Special orders for uncommon windows and doors .
Local distributor of building materials that i use daily. Staff is very knowledgeable!
Diligent at singing your needs met
Great selection but only for large scale project orders. No stock under 18ft and any small extras have a huge mark up. However they are the only ones around that have a good vinal selection so if thats what you need then they are the place for you
Always can depend on them having what I look for. New house has older siding, they can get me what I need.
Awful service, folks working and walking in without masks.Huge line; no one to ask what kind of help you need.
Rock solid supplier, great choices & service!
Great service and selection
Harvey Building Product is the preferred supplier of replacement windows and siding materials for my company, Caledonia Construction. They operate a tight ship over there. I believe our 8 year relationship will only get better as we grow.Founder - Caledonia Construction
As a contractor it does not get any easier to place and pickup orders, if you know what you need.
Top notch metal roofing products
Harveys is better
Been buying there since 1961 soooo..What Ya u think ...
All summer the orders have delivered wrong. Missing items and lost time. The sale rep promised to come out and make things right but so far has been a no show.
Good professional place I was in an out with what I needed in 5 minutes
Provide building materials for the construction industry including the necessary tools good prices excellent staff clean facilities affordable
In and out, love how nice and easy it is to get your stock
Have to give a star to write a review. There Customer service is a Joke with the waiting time.
Harveys is one of the unique places in the building industry that office fair price and great quality products all with expert counter service
Prompt and efficient/ friendly staff
Ill tell you tomorrow after I get the right ones
Excellence in both service and quality of materials.
Great customer service
Very helpful
Nice
Grate