Came with some friends today and had a wonderful experience! The mother and son working were so so kind. They did a great job at keeping the store clean and making us feel welcome. These days can be a lot so its nice to take a small break and get ice cream. And these employees made it an even better experience!!

Yummy ice cream! Love their 6 Feet Closer to Ice Cream social distancing signs😄😄😄

Shout out to Joy for making my son feel special getting his ice cream tonight even though she was slammed. She was super sweet and gracious, serving exactly what we ordered. (Bummed that chocolate peanutbutter wasnt available by the scoop.)

This Baskin robbins is my local! I grew up around Birch. And theyve always been delicious, but the service my last time was so exceptional. Theres a sweet lady, I believe her name is Patty(?) And her service is A+. Shes amazing and I really appreciated her making a cake for me same day, even though it was a weekend. It was sooo delicious!! Also got a sundae and that was soooooo yummmmyy!!!

Good they don’t mess up ever.

Wow, they really raised the price: $4 for one scoop?! And they eliminated the 31st special for March because of the pandemic but why does having a pandemic mean a good deal must be sacrificed? The store was still crowded: there was no social distancing and a man not wearing a mask and the people behind the counter didn’t care. And worst of all, there’s no way to file a real complaint to baskin’s because they don’t care and just leave all responsibility to the store’s individual owners. You shouldn’t allow greed to get in the way of having a reliable clientele.

NO social distancing in the store. A guy without mask zoom around in the store. People behind the cashier do not say anything. $3.99 per scoop, I thought $2.49 per scoop. jack up the price. Cancel 31th of the month special offer. Visit this store is Health risk. Mgmt is too greedy. Zero star.

The young guys working in the evenings obviously need some Supervision. We walked in and they were outside, they came in after us, laughing like kids at who-knows-what, didnt wash their hands and went and put gloves on to serve us. Needless to say I decided not to get anything. It just seemed very unsupervised and not the least bit friendly

Very friendly atmosphere. Clean store. Delicious ice cream. Cute cakes and pies. Will definitely keep coming back!

Great service! I was so glad they happily accommodated me when I asked them to personalize an ice cream cake for my sons birthday on the spot. Delicious cake, ice cream, and smoothies, too! Thank you!

Good ice cream!

Great customer service. Great ice cream

Still the place I love and the ice cream I love, and theres a few chairs and tables outside in the mall, so you can still sit and enjoy your ice cream

Staff has attitude. I understand that today is very busy day. But she over charged me. When I correct with my recipe, she didnt even saysorryAnyway ice cream tastes good like all the time.

I come here from another country but good ice cream. Vanilla my favorite. girls here who are very active, very strange too, they very jitter with very tight pans . Wow.

This place has a great atmosphere, they always play nice music and its nice and cool inside. They also have lots of space to sit inside and outside, despite this being a small little ice cream place. Overall, having some ice cream from here is always a great experience.

Oh how I love their Jamoca Almond Fudge ice cream. The cherry flavor is to die for. Hot or cold weather doesnt keep me away from BR

Great Ice cream, but NOT at a good price! Thrifty/Rite Aid still has the best cones at a reasonable price! The best feature of this place is the location, Downtown Huntington Beach on Main Street!

I like that this location is a little larger and has room for a few booths. It was scorching hot outside when we visited, so it was nice to relax in a cool, air conditioned ice cream shop. The staff member that helped us was very friendly, and especially patient with my indecisive 3-year-old. I like theres the option of a kids cone because I find its just the right size for a treat, and its a little cheaper. I like their location in the shopping center so I can swing past World Market afterwards.

I got a ice cream cake that said it fed 2 to 4. It fed 3. So that was good. But it was pretty expensive. I didnt think the cake was worth the price i paid. The girls in the shop were very nice.

Who doesnt love Baskin Robbins! Clean and organized. New flavors to try. Staff is nice and efficient. Great menu selection. Sometimes its hard to decide

My daughter went in to purchase an ice cream cake. The store had a variety of cakes to choose from; however, when asked to add and write on the cake the decorator stated, I can put minimal additions on the cake because I cannot waste my time. One would think that customer service would be excellent, considering the price and availability of ice cream cakes in grocery stores and Walmart. That is not the case from my experience at this location.

Great tasty ice xream. Good service.

Good deal on the ice cream always taste good

I have loved Baskin-Robbins since I was a kid. World Class Chocolate is my favorite flavor.

Staff was great. Saw o e of the clerks get put in a tough situation by an unreasonable customer and never lost her helpfulness or her cool.

Awesome price on the 31st of the Month. Gotta love that peanut butter chocolate.

The owner and the cake decorator are literally the nicest and most helpful people you can ask for. They treat you with respect and dont give you that fake customer service feeling. Definitely one of my favorite places to go.

Went in to purchase a birthday cake, one other customer at counter. Walked over to the freezer, and started looking at the different options. The clerk walked over from behind the counter walked in front of me and opened the door to show the cakes to the other customer. I was close enough to the freezer that I had to jump back not to get hit by the door. Not a word of apology or even a excuse from the clerk. I turned around and left.

I love ice cream double scoop please

Everyone who works here is nice and friendly. And the ice cream always looks and tastes great!

Too high priced but have the best Ice Cream.

Best service tonight! It was busy and the girls that worked on July 27, 2018 got it done without a complaint!

Cant go wrong with the icecream....

The amount of options you have here is the best part! Service was decent and the staff was nice

Gotta have a banana split sometimes

I love the banana splits.

Store was basically clean and service inoffensive, but not especially friendly. The ice cream seems dated if thats possible. Not old, just old in style.

Clean place ..great ice cream..staff was super friendly (michael) ithink

Great ice cream and great service!!!

Very busy location. Ive always had good service even if the wait can be a little long.

Very delicious great variety

Love the ice cream cakes for birthdays!

Nice y good attendance

Good ice cream got 9n come is was stale

Friendly staff, little high price on ice cream cakes.

Pistachio ice cream... drool.

That ice cream was deeellllliiissshhhh!

They have what my girl needs.

BR is always good

Great selection!

The sundae was delicious

ICE CREAM, enough said!

For ice cream

She was very kind, kind, and easy to buy

Each month ending in 31 the snowball is half price