Excellent customer service! Dropped off van for a brake job. (Walk in) and the crew was able to squeeze us in between scheduled jobs. Completed Job in a few hours. Would highly recommend this location.

The service technician was excellent. The Manager for this store is not a friendly person. He treats customers like they are imposing on his time. This is the second time I have experienced this from him. I will be going to a different store in the future.

I love Les Schwab! I have visited many of their locations over the last decades, and have always been treated well.Whether it is a tire that needs air, to tire chains, to a new set of tires, great job, LS.

Last month I visited the tire center for about the 3rd time. My previous experiences were good. This time, I was greeted by the rude temperamental tire center manager.He assumed that I was simply demanding attention and in his aggressive way of speaking he told me while pointing towards the office to go make an appointment. He did not attempt to have a civilized conversation with me. I was more than willing to pay for services.The only reason why I pulled up the way that I did was mainly because the previous times that I visited the center none of the technicians cared to mention any thing about the appointment schedule calendar. Absolutely, nothing.I thought there availability was flexible.After my experience with the site manager, I called and made a complaint to the front desk person. The front desk receptionist did not seemed surprised. He jokingly scoffed when I described who I had my interaction with which signified that most likely he and the other employees are accustomed to the dealing with their manager and that level.I should not have had to ask the manager not have a had attitude with me. Let alone deal with with while other people were present.Just like the I told the manager, Im not coming back.

Came in for a tire patch close to closing, as much as I hated to but it was urgent. They not only got me in and out very quickly, but they didnt even charge me. Customer service was great. Will be coming to them for all my future tire needs

These guys always go above and beyond! Will always come here for tires!Thanks!

They are saving the day our dump trailer needs brakes tires and aligment. They are getting it done today. For thatfive stars and thank u.

I was in for new power steering and everything was great! They came in under the quote and put in q new pump at their expense and charged no labor because it was something they missed during my initial visit. I had to be in Port Townsend by 3pm and even though I didnt make it, the ferries were an hour late so I didnt miss it after all. Thanks guys, Ill be back every time I need help.

Brought my F250 XLT Extended Cab long bed 4x4 in for alignment and tire rotation, I knew there might be worse issues with the front end. Typical of Fords but I love em. They guy was honest and showed me the issues so scrapped getting the alignment. Need to build front end. They were quick about the rotation and didnt hurt my pocket book. Its hard to find a place to get an alignment on a truck like mine but they could have done it.

Fixed our tire that had a nail in it. They even put the spare tire back on the car. Great service

They got me in super quickly and fixed my tire for free. Quick, easy, and had super friendly staff.

Excellent service! Ive been taking my vehicles here for years and they a great team, very efficient and professional!

I have been doing business with this company for almost 30 years. My complaint is with their service, not their product. I have to say the last two times Ive been in there a couple of there people have not been friendly. Especially one in particular who I took a test drive with. Maybe its because Im an older woman. Fortunately, I like their tires, they do good work and I will continue to go there. I hope they read this, and ask their men to be just a little friendlier to older women. We are already a little nervous trying to take care of our things in a mans world, especially when its related to the maintenance and care of our vehicles.

The alignment today went as planned. Great service, I was in and out. Great work you guys!

Stopped in yesterday to have a leak in one of my tires looked at. Received prompt and excellent service. Thanks!

This tire center is my go-to place for all things tires/shocks/suspension related. Never disappointed in 25 years of experience with them. Professional, courteous, responsive, overall - highly recommended.

My Monday morning made better by the team. Thank you

The entire staff were passive aggressive and refused to give me a quote, I asked for their free brake check service upon returning for pick up the told just gave me my keys and told me to leave. When i asked what they found out they refused to say anything. I thought maybe the papers were in the truck and they werent . I politely walked over to the garage and asked who did the inspection on my truck. and older gentlemen with a dark grimace replied that he had. When I asked what he determined he said the truck needs new front brakes. I said okay yes I know but I was hear to check if I need new brakes and rotors or just brakes. He then replied word for word I didnt do the bite test because if im not going to do the work then I wont do a proper inspection. This is all because i mentioned that I was thinking about doing the work and was asking if they sold the parts. I even told the clerk I was looking for new tires and would have them install those. So instead of doing the free service they are supposed to offer and being total childish passive aggressive and wasting over and hour of my time. I even said at the start if its a problem they dont have to take my keys and I can leave but she insisted that she would do the job and inspect the brakes. So now instead of even trying to upsell and convince me to do the work with them and upselling me on the tires that I expressed interest in they turned away a customer and left a sour taste in my mouth. Ive used lesschwab for decades and now will never return or reference anyone to come here ever again. Ill be contacting your corporate and reporting this incident aswell.

Very fast and affordable tire change! Great customer service and their free tire patches can’t be beat! I’ll be back for future car services!

They take good care of people no matter what

Bought a new tire here after my tire blew. Quick and easy service

I pulled up to Les Schwab without an appointment and was greeted by an employee who took my car and pulled it into a bay. He looked at my tire, made the repair, took off the spare, put it back under car and put my tire back on. Pulled out of bay and asked if I was ready to get in and go. The tires were purchased at Les Schwab however he didnt even look at the paperwork I had he just did it with no questions asked.Refreshing to how they operate, to please the customer!

Great tires, good job

They take good care of customer and have a great selection of Tires.

Very helpful phone service. Talked me out of doing the wrong thing. Bought chains here.

Talk about fast. I had all four of my old tires on my Honda changed out and new and improved ones mounted balanced and installed in under 30 minutes... Fantastic! Bad news is they did diagnose some repairs that are needed, but the good news is they can do them there too. If you need tires, Les Schwab is the place to go. Extremely fast, friendly services...

Great tires. Great service.keep on trucken

Patched up a screw in my tire in no time. Super friendly! Thank you guys!

Super helpful and very quick. All workers and customers masked and distanced.

Fast service kind people. In and out in 40 minutes for all new tires.

I’ve been to 4 shops in three states and have always been approached at the counter by employee, Went to this location to transfer my account, the person was sitting at the desk in the back on the computer Never got up from set to greet me, I told him what I wanted to do, he made every excuse not to get up. I persisted, come to find out he was the manager, and he had no idea on how to do his job. I was asked by the manager to come back when the receptionist is there and available because he doesn’t know how to transfer accounts. I have always had a manager set up my account at prior locations, so management should have knowledge on setting up accounts . Then when it snowed the rubber piece on the snow chain broke again, never had a problem at other locations to get it fixed, It’s not that they were busy their were no cars in the bays or in the parking lot, and all employees were standing outside . I decided to transfer my account to another store.

I will always go to these guys! Theyre fast and completely helpful!!

Great service. Great team.

Always a class act and excellent service. I take all my vehicles to them and would highly recommend them.

Got my car done 20 minutes earlier than I was told and was treated very well with the handling of my flat tire

Had an 11:00 appointment 11 they worked on our van without a problem love their service best place to go for your automobile

Came for tire installation. Quick good service. Pricey at $80 for 2 tires.

Got to love Les Schwab service always what ever it takes for the costumers. Best tire repair.

Quick, accurate, friendly, awesome 😎

Great service!

Great 👍

Very expensive to replace brakes, customer service was less then pleasantI felt like I was doing them a favor for going there. I have never been treated like that at other locations.Would recommend going to another Les Schwab location.

Been going there for years. I personally have always experienced politeness and good sevice and up front pricing.

This shop has excellent customer service.They are always happy to help. I went in with my Semi today and Damien was a rockstar. He went through all of my tires and had me out the door in great time. Thank you young man.

I have been using this branch for 20 years and they have never disappointed me. Pull in, ask for air and a rotation, done!

Wow! Service was great. I thought I would need to replace 2 tires. They checked ad I was good with replacing just one. But the new one had to come from the port orchard store. After a few hours they called to let me know they had my tire, I returned and I was done in less than 30 minutes.

Had two slow leaking tired and they fixed them for free. I didnt purchase the tires from them. Awesome! It was more timing than anything else, but I didnt have to wait at all for them to start working on my tires.

I was so relieved when I walked into a calm, quiet office with staff who are patient listeners, professional, kind and did Not try to sell me anything. They treated my father and I like gold and we were expected to pay nothing. (Ended up buying 2 tires) Thank you Haley, Codey, and gentleman who diagnosed my situation. You were all amazing. I will let my friends and family know where they can be treated with respect. Thank you Les Schwab Tire Center.

I love my Les Schwab tires.

Best service ever. I picked up my truck from the auto body shop one week ago, repairs included mounting my left rear tire onto a new rim. 5 days later, after picking it up I had almost a complete flat. I brought it into this Les Schwab, today, and was in and out in under an hour. They took my information and did the work. After the work, they didnt want anything. No payment info, no auto body shop info, they just did the work. Quickly. I am impressed by this Les Schwab shop. Great service.

I went to try to get my brakes fixed and they told me they couldnt because my tire tread was dangerously low They quoted me a fair price but I didnt have the budget for anything else. I really despise this policy. They should at least have an option to sign a waiver so to continue business. But, I went somewhere else to spend my money. Im never doing business with them again.

Awesome people! I couldnt get appointment for my Toyota truck leaking tire till the next day and the gal at Les Schwab in West Bremerton fixed my leaking valve stem 20 minutes after I just drove in with NO appointment! I plan to be buying ALL my tires from them ALWAYS! THANKS Les Schwab for hiring such motivated people that are truly tire and suspension service experts. Customer for life!

After standing in the heat all day and near the end of thier shift and we come rolling in with an RV Toy Hauler that needs three new tires? These guys need a raise! Awesome Friendly Service! Kudos Boys!

Service was excellent. I was a bit in a hurry and had my tire done in less than 20 minutes. The staff is Awesome

Great experience from the front counter employees th the knowledgeable technicians. I highly recommend this Les Schab center.

Its just the first visit, but it couldve been better. I went in to get an alignment inspection, and had to make an appointment and wait 2 days and get up early before work...all they did was take 1 minute to look at the tires. That could have been done 2 days ago when I was off.

Great service that was straight out of the commercial. John saved my info from when I called in for a price check making it just that much easier when we arrived. Jesse came running to our van to get us started and used the info that John had saved to take care of me. Within twenty minutes I shook his hand and was ready to get back on the road. I will definitely be coming back for my future needs.

I had a flat so I took it in turned out that a piece of wood had poked the hole in the side wall of the tire. No problem! Covered by warranty, gotta love these guys! Only negative theyre closed on Sundays but I like that the folks got the day off more than I care about the day closed.

Despite the fact that we procrastinated and waited until the big snow came last week to get much needed new tires and the fact that they were extremely busy, the two guys at the front counter were awesome. One of which even stayed during his lunch break to help us.Also despite being busy, all my questions were answered and explained thoroughly, helping to select the best tire. We ended up getting the Open Range tire for my F150 and we couldnt be happier. It performed great in the snow and has been great since the snow melted, adding almost no additional road noise or change in the ride (even coming from a passenger tire into these LT tires). Very happy with these tires.Lastly, the install only took 30 minutes or so, despite being busy. Great all around service. Very happy with this as well.

I have been visiting this location for over 20 years. Never have I been failed. Zak and his staff have always gone above and beyond to get me and my vehicals safely back on the road. Their service is above and beyond! Thank you all so much for your great work, honesty and patience.Sierra Vance and Family

This Les Schwab location has the best service! All Les Schwab centers are great but this one stands out in my experiences.

Great shop. Fantastic, fast service. Took care of my RV six tire rotation in no time flat, along with brake and alignment checks. Thanks, Zach and crew.

Is Les Schwab changing or is it just me?My wife had two used tires put on the front of her car. She told me it was shacking, which it never did before with the wore out tires. I finally drove it and I determined that the front tires needed to be re-balanced. I brought the car in and told them what I wanted, they asked for phone number but only my other vehicles came up. I told her maybe she used her mobile number, no problem she said I will just add it.The mechanic comes out and says I have a separated tire on the rear. I said okay, but I want the front re-balanced that is what I am feeling and it was not there before. Then another person comes out and says the front tires are not their tires, and they have never worked on it and they will have to charge me.The attitude there was not how can I help it was buys some of our tires then I will help? If I had money to buy new tires dont they think I would?I used to work at Les Schwab in the 90S in the alignment and mechanic department. We did not treat our customers like that. I have always bought our tires at Les Schwab but I think now I will find another shop.Any suggestions?

Very curtious and thorough on their work I will be coming back if I ever need them again thank you

Very nice staff and work was always done sooner than expected! Zach helped me out when I had an issue and exceeded all expectations. Will defintely return to this shop!

Always there for there customers. Thanxs gentlemen..

Friendly fast professional service!

Service, Time, Respect... Les Schwab has these all. Service is above par, Time it takes to fix a repair has always been impressive, Respect they have for your vehicle and the owner is amazing. Deserving of 5 stars hands down!

These people bend over backwards to help you as quickly and with the lowest price possible. Free popcorn! Had tires refilled and repaired here for free, replacements were quality and affordable.

The rims i ordered was not in stock so Jason ordered me a similar set just incase and they worked out fine.

After showing houses I was left with a slow leak on a rear tire. Called a couple of places that couldnt get me in and then I remembered that Les Schwab was even closer. They of course took me in right away, fixed the tire and I was on my way in a few minutes! I will for sure give them the opportunity to sell me tires when the time comes. Great Service!

The service was very nice and my tire was fixed in 10min or so..MUCH BETTER SERVICE THAN AT THE FIFE STORE WHERE I WILL NEVER GO BACK THERE AGAIN.

I love Les Schwab tires. The people are friendly and helpful. They usually have the product you need or can have it usually within a week. I put a lot of trust in the service they provide and enjoy talking with everyone there.

Great as aways..

Great experience. Nice people. They dont really come out to greet you, however, and acknowledging that you are there could be improved.

I got a lawnmower tire fixed a half an hour before closing and the tech. Walked out to my truck to tell me it was done. Perfect service!

First-time customer had a flat tire they rotated all for free suggested by my son-in-law Joel Dalhausser to go Les Schwab Ill be going there for now on great place to go great Tire selection great crew

Very comfortable waiting area with free snacks and entertainment. Flat repair was fast and free. Highly recommend Les Schwab for tires.

They have a strong young female working there changing tires. I thought it was pretty awesome to see such as that

I was in Bremerton for a baseball tournament and had a tire damaged in a near fender bender. Zack and his crew found a matching tire, had it mounted in record time. These guys saved the day . Much appreciated and would highly recommend this Les Schwab store to all. Thanks guys. David

I have always had good service at this Les Schwab center.

I rarely give 5 star reviews. But credit is due to this Les Schwab for their outstanding customer service and outstanding care of my vehicles.Im not sold some bill of goods when I come in for a tire, or service, or advice.Instead, I get sound advice that I can understand and act upon.Reading the previous reviews I see one phony that just boils my blood. Ive done business with Les Schwab for years, starting back when I got a package of beef just for coming in.Les Schwab does not know my screen name, they do not own me and again, I rarely give 5 star reviews. It costs you nothing to go meet the good folks here and ask questions. It is in you best interest to do so.

Super helpful, courteous, and fast! Was in and out of there and they ended up charging me less than what was originally quoted to me. Thanks guys!

Very Nice, helpful ...Thanks, LPaul🙂

Best place to go for tire needs, great group of people

Okay, Ive had bad experiences in the past with other locations so this is specifically for the Bremerton location. After several years of not going back, I finally gave in. Wow!!! First of all the quoted price was unbelievably low! And it is exactly what I paid. Amazing service. New brakes, alignment and a tire rotation. For less than a weekend getaway. I will be going back.

Prior to Les Schwans front end alignment, my truck drove straight down the road, now tries to make right hand turns on its own. The manager seemed extremely annoyed when I asked questions about the alignment. Stated that it was as close as it could get to recommended specifications. Just wanted me to pay and leave. Update: Fortunately, I was able to take it to another repair facility that had no issue bring the alignment into specification. All Les Schwab did was evacuate $88.00 from my wallet!

This les schwab is awesome, super helpful people got us in and taken care of quickly

Great service! Pulled in at 4:45 with a blown trailer tire... they had me out before 5pm.

Alien courteous and do a good job and free tire repair

Got my flat fixed quickly and no charge!

A deceptive business by the most part. Wes Schwab is worked against other businesses in the state of Washington. And lobbied the state to make laws that favor their business. I highly recommend if youre buying tires to take the time and drive to Oregon and buy them at Walmart and get the Tire protection plan the money you save in paying taxes in the state of Washington alone pay for his gas to go. Les Schwab is always trying to tell you how wonderful they are but they dont mention the fact that they lobbied to set themselves up as the only company in the state of Washington that can offer a tire Protection Program. When buying tires at Walmart I highly recommend you order them online set an appointment and then go and have them put on you can find some really great deals.

Always helpful and friendly.

Fast, outstanding service, here as at all Less Schwabs. These folks take good care of us. And they still have free popcorn! I only wish they could clear the ubiquitous rubber-chemical smell in all their waiting rooms. Puey!

Always prompt and friendly service. I go to them for all my car needs.

So I get a flat in gorst, its 540ish and I give them a call.. make it there 10 min to closeing.. and by 6pm Im on my way out the door. Love these guys! Thank you!

I went in on a Wednesday to get a tire quote. I had already been on their app online and was quoted $420 for what I wanted + the service. As I live close I decided to go ahead and make an appointment in person, as I dont drive much I dont need the best tires. As I pull in theres four guys sitting around doing nothing two guys in the office working, man comes up to my car told him I was looking to make an appointment and order some tires showed him My quote on the app. Apparently the app quote didnt matter to him, he told me I dont need an appointment (which I wanted an appointment cuz I can only go on the weekends.) Then he goes inside quotes me $650 after I showed him online what I wanted was 420. Instead of losing a sale you would think he would have looked at my app quote, ordered me the tires I wanted and set me an appointment, instead he tried to upsell me. The two stars is because Im sure theres someone there that is awesome I bet the tires are great its just overpriced and pressure sales tactics. I just left went to Discount Tire got what I needed for $377 total thats my suggestion. I also suggest you train your crew if someone shows you an online quote follow up on it and give them what they want. I drive by there are going to smartfood quite a bit 80% of the time I see four guys sitting around with no business. Hope this helps anyone looking for tires the online quote system is great just dont let the people in house tell you they cant do it walk away go somewhere else.

Best customer service by a tire place. Didnt try to sell me services I didnt need. Had what I wanted in stock! Very informative associates

Always courteous and fast..thank you

Quick in and out. Great service.