Bought a used car that was to be in decent condition. Work was stated to be completed, but after taken to a 3rd part nothing was ever changed. I was sold on lies. After contacting the manger, and getting yelled at for trying to receive proper customer service I have exhausted all efforts. Filing complaints with the Better Business Bureau and the Consumer Financial Protection Bureau since now money is coming out of my pocket.

Just bought a car with Luxury Motors Credit and I was very satisfied. Great customer service and nice and friendly employees. Thanks to Leon Alvarez for helping me find my perfect car. He was nice and polite. Thanks to Juanita Lopez for helping me out with all the finances, she knows what she’s doing. Highly recommend this place

I traveled all the way to Chicago from Kansas on a train to purchase my 2011 Audi A5! Upon arrival Leon Alvarez provided transportation back to the dealership! This guy is hands down legit! I highly recommend anyone looking for a vehicle to contact him! The whole experience there was great! Everyone was so friendly and professional!

This place will get your hopes high and never get back to you and when they do they don’t have what they said they would get back to you with. A different employee will call you every time they don’t communicate so they never know what you asked about and the worst of them all wanita the woman that answers will give you they price of a vehicle and then tell you they can’t give you that price anymore because she isn’t a saleswoman she has said she will send things out multiple times and never does then when you get on them about it then never do it. They don’t care about customers and make you feel very second class citizen. There’s NOTHING LUXURY ABOUT THIS PLACE! They seem careless, forgetful and shady! 0/10 wouldn’t send my enemy here!!

Hello I am here to give a big thanks to Noor and luxury motor credit for giving me a chance to get a whole new car and they were a great help and took they time to get me approved thank you so much!

First and foremost, I’d like to thank Leon who helped me throughout the process of purchasing a vehicle. He was very helpful and did everything possible to get me in a car within my price range! Staff where all very helpful and would definitely recommend 10/10 no haggle place to buy vehicles!

Juanita Lopez was so helpful with getting us the credit we needed. She made the deal happen for us. The whole dealership is like a family and they really care about their customers. We will def be coming back in the future and highly recommend Luxery Motors.

The customer service was amazing and the crew is such great help. Leon Alvarez made sure to take care of all my car needs quickly and efficiently. I’m recommending this place to everyone I know. 😊

Luxury Motors was amazing. I was able to speak with the GM Aziz and he was great. He was able to answer every question about the car I was looking at. Juanita in finance was equally as great. She was very easy to talk to and made me feel very safe in my purchase. I want to thank them both for their friendship and service in buying my new car.

The after sale service is amazing I called my sale person Noor and he just did everything perfectly and professionally. Coming again for sure

Leon Alvarez was a great salesman and answered all my questions. I am without a doubt a happy customer. Leon is 100% recommended !

Jose took care of me and was very understanding of my situation. I bought a very nice VW golf and even though it wasnt a large loan they got me approved with great terms and only a couple of credit checks. They didnt shotgun my credit like any of the big chain dealerships.

Juanita Lopez was so helpful with getting our loan! She really knows her stuff. The whole dealership works as a team ! My next vehicle will be purchased from them and I highly recommend Luxery Motors!

Noor was so helpful really a great place to buy a car

They are highly professional and customer friendly. Jordan, one of the customer representative was just great. He assured me that I was gonna leave with my dream car. Guess what?I am leaving with my exact choice.So go check them out when you need a change of your automobile.

I was attended by Leon Alvarez, he did a great job showing me around and answered all my questions, he was very professional and polite. By far the greatest experience i had at a car dealership.

Don’t do business with this car dealer After I purchased my car I realized they added my warranty to the price of my car loan! I currently have a law suit pending against the dealership.The finance manager is Juanita she’s a liar and conned me through the entire process. I will win in court and it’s gonna cost them tripe in court fees when my lawyer is finished with these crooks! See ya in court 😉* After seeing the owner’s response to my review I called him and he was rude and hung up on me he don’t want to hear the truth! Like I said read all the reviews on this dealership they are Not a company you want to do business with! TRUST ME GO SOMEWHERE ELSE THATS REPUTABLE. Good luck to all of us to have pending lawsuits. Good always wins over Evil!!

Had a great experience buying my first real car with the Mr. Leon alvarez! Made me feel like the homie, made me very comfortable with my decision and I’ll be coming back to him for the next vehicle sure thing . I do recommend him a million times .

Very honest people, i like the after sale service, they respect their words, this place will be the first choice for my next car

What a headache it has been with this car dealer. I dont wish this stress upon no one. They were very friendly the day I purchased my vehicle. That all changed when I started inquiring about my license plates. Idk whats going on here but Ive called multiple times and they always say theyll look into it and theyll give me a call back. Have never received a single call back and Im always rushed off the phone by the same person who begged me to leave a 5 star review the day of purchase. I asked the manager to explain the process because I wasnt understanding the delay, he said, yea you wont understand because youre not a title specialist. I told him that was pretty rude and he caught a quick attitude, Im obviously frustrated but I never lost my cool I told him he shouldnt talk to customers that way, he ended up hanging up on me. My temporary plates expired after 90 days and he told me there was nothing they could do, it is what it is youll just have to wait . I spoke with the directors office at secretary of state, I was told they hadnt sent in the necessary paperwork yet so that I could get my plates & they would call the dealer to investigate them & the reason they hadnt done anything yet.

Leon was super helpful, he answered all my questions. I’m definitely going to come back because of him with my fiancé so we can pick out a car together.

The WHOLE buying experience was smooth, pleasant, and friendly! My sales professional, Ozzie, whose humbleness and knowledge proved to be outstanding when it came to finding a way to get my dream car, is amongst the BEST Ive ever got chance to work with. Ozzie IS understanding, encouraging, will keep in contact with relevant updates, and will ALWAYS have time for his customers (even if hes not at the dealership). The welcoming and kind nature in dealership can be felt all throughout the office, as other sales professionals and staff demonstrate this. Juanita, as well as the general manager, WILL find a way for you to get your dream car, as they truly wish to help people achieve their goals! Being that my family owns nothing but Cadillac, they made a way for me to be able to get my 2016 Cadillac CT6 3.0TT Platinum! They will also go to great extents to ensure your trade-in gets the most, ultimately helping you obtain your dream car! 10/10 recommend and will certainly look here first for further opportunities!

Could have it done any other way I had an amazing experience with Mr leon Alvarez definitely recommending friends and family to buy from this dealership.

I had the best experience with my salesman Leon Alvarez ! Made sure I understood everything that was going on, and was extremely patient with me !

The customer service was great, and the fiance manager Juanita has excellent skills, she know what she is doing, she hot me approved, very professional thank you for your help, my car runs great, thank you

Happily want to thank Leon Alvarez and luxury motors for helping me find my dream car 100% will recommend buying here thank yall!!!!!

I love the car has not gave me any problem Juanita and Brenda ODay excellent customer service will buy again love it

Leon Alvarez was a great salesman who helped me a lot in getting a car fast.

I dont have the best credit but badly needed an affordable, dependable car. I found a 2018 Chevrolet Cruze online that took me to Luxury Motors Credit. Jordan and Juanita were amazing. The both went to bat for me and got me approved. The car is awesome and in perfect condition as advertised. They made the entire process quick and easy. I no longer have to worry about having a car that breaks down on my way to work. I highly recommend Luxury Motors Credit.

10/10 recommend . Mr.Leon Alavrez helped me find an amazing deal 10/10 customer service

Jose morales and juanita were great thank you so much for your great juanita you guy are great i will buy a vehicle there again. I love my car

I would like to say that the service was professional and the salesman was knowledgeable and it was like dealing with family the finance person she was very open and knowledgeable and over all just a VERY nice person though the process, my salesman Azir which later I found out was the GM was very knowledgeable about the vehicle and and friendly all during the process Thanks Azir!!!

I highly recommend getting a car from here. The services was smooth and great. They have a great collection of vehicles make sure you check them out !!

Cant leave out Juanita!! She is everything!! Thank you for everything!!!

Juanita the finance director was a big help in getting our deal done, she has great negotiation skills. She’s also a very kind person!

I came to this dealership not really knowing what I had in mind. I met Emad the salesman, and he was awesome. Help me find my Traverse, got it ready for a test drive. And made sure I was satisfied with the vehicle I was taking home. His attention to detail was on point, not only being respectful but attentive as well would Recommend!!!

DO NOT BUY A CAR HERE!!!!!!!!!!They sell LEMONS!!!! They claim that “we won’t sell a car we wouldn’t drive” We purchased a vehicle late last November and the check engine light went on before we even made it home about a 10 minute drive. The windshield wipers were not working and the brakes were really bad. They have taken the car in for service but can’t seem to fix it properly has the same issue few days later. When you call them you get the run around. Always has an excuse. I asked for the inspection report that they supposedly stand by and the new GM stated that there isn’t one. Kind of explains why they denied the extended warranty for us. They knew it was a piece of junk! This car belongs at a junk yard not in my drive way. We paid for half of the car up front and financed the other half. So I’m paying for a car that is standing in my driveway. To this day my check engine light is on and today Aziz basically told me too bad. So if you want to waste your time and money and whatever patience you may have by all means check them out. If your in your right mind I would stay away. Learn from our mistake and not your own. I don’t understand how such a shady car dealer stays in business!!Thank you for reposing to my review. So now we denied the warranty. Hmm...So why did you guys apologize that it had happened? Couldn’t explain what happened either. Liars and cheats that’s all you are! We have to trade in the car sooner than later and will be taking our business where it is appreciated.

I was so happy to drive away with one of the selections of my choice. Jordan did an amazing job of going above and beyond to make sure I was driving away in an affordable nice car, at reasonable pricing.Thank you so much luxury motors!!

Good customer service an they make you feel comfortable an they also to a good job

💟🚗Where can I begin, these people are so nice an very helpful in getting you into your New 🚗 car. I literally made the call an walked in, set my eyes on my baby an I didnt give up! I walked out with the car of my dreams 💕..Come check them out you wont be sorry, I stand by them 100%. I love 💕 my new car. Big thanks to the General manager, Ms.Juanita my financial person an Most of all my salesman Mr. Emad 🚗💟🚗💟🚗💟

The general manager Aziz Khan made my dealhappened in no time, great service and Jordan was the best salesman

I had a great experience at this dealership. Excellent customer service and all of the cars were very nice and well maintained. Emad and Aziz were a great help . If your looking for a good reliable car used or new come see them ASAP.

Emad and Aziz were very helpful in getting my in the car that I wanted. No hassles very easy going people I would recommend them they are great at what they do!

Been calling for the past wwek about my plates getting the running around from JUANITA AND AZIZ Nothing gets done, they keeping putting on hold,please dont calleds or buy anything from here scam scamservice was ok, spoke to manager about giving me a vehicle empty on gas had to push the car to gas station, ovbusly the general manager dint care about it when i spoke to him, he transfer the called to the finance girl she was very helpfull but overall nothing was done, they forgot to give us the 2nd key had to get it ups, Emad sales person very polite .THEY NEED TO DO BETTER

They work with people who have below average credit. The entire process was quick and easy. Jordan was cool and helpful, so was Michael.

Awesome people all the way around bought my car there man im gonna continue to deal with this place if your looking for a good car or truck stop in there really a bunch of great people .

I had a great experience with Ehmad he helped me and my sister with everything. The process was smooth and any concerns that i had were addressed. I would really recommend.

I never been more satisfied at any car dealership than this one. When I say Ive been all over the place this was the one the whole time. Thanks to George he was very professional and pleasant.....I love my car and I will definitely recommend coming here.

I bought 2 cars from them and in less then a year both of my cars are done for really do your Carfax on the cars cause there selling bad cars.

The cars, as well as the crew here at luxury motors are great. Jordan is very professional and is knowledgeable on helping pick the best fit vehicle.

They got me in and out love the service and my new car Thank you so much🤝

Great experience, great customer service from start to end . Ask for Juanita & Jordan both . The best absolute no doubt !

Very professional, they care about their customers. Very good experience for being a 1st time car buyer. Juanita explained everything throughly and so much help from sales man Emad!!!

Staff friendly and professional and willing to work with you....I would recommend a friend.

Emad and Juanita are so helpful really a great place to buy a car

Thank you Jordan for helping me get a nice vehicle.

Juanita was excellent, quick and fast service and also thoughtful... thanks guys

Emad did a good job in working with us.

Worst Dealer ever DO NOT EVER BY A CAR FROM THEM. THEY WILL NOT ANSWER YOUR QUESTIONS CORRECTLY AND THEY OVER PRICE EVERY CAR. THEY ALSO BUY CARS FROM SALVAGE AND GIVE YOU A CLEAN TITLE!!!!!!! DO NOT BUY

This place is amazing, There not your typical ordinary dealership, these guys are the best, all there cars go through inspections before they even touch the lot, I have had many friends who purchased through them and everything is great. so I’ve been looking for a Jeep and didn’t hesitate to deal with these guys, there cars are quality and the people are loyal! Thank you again for the awesome experience!! Can’t wait to buy my wife’s car from here🙏🏻

Great service, friendly sale crew, they have the best shop service jose hooked it up all the way 👍👍👍

Emad was very helpful with helping me get a car!!!

I brought a car and what a great deal

Ali was a great sales person with my dream car. Good pricing very satisfied about my purchase & he is also is a very nice guy. I would recommend anyone to this place I would rate him more than 5 stars if it was possible very professional but also made me feel very comfortable. He worked with me and made me happy and I will be coming back to him again! Thank you once again- ALI.

Purchased a BMW X6 in cash full, Emad and all the other associates helped me so much, definitely will be recommending Luxury motors to everyone I know 🤍 they were so helpful and sweet!! Fast service and friendly staff! Thank you so much luxury motors

Emad was such a great help. Didn’t make my purchase stressful at all. Very polite and understanding. Then when I was transferred to Micheal he was an even better help. I would recommend anyone to come and buy a car from them.! Five stars for sure.!!

Great service, friendly sale crew, they have the best shop service jimmy hooked it up all the way 👍👍👍

Ali made buying my first car a great experience. Took care of me from the time in to the time out. Worked with me and my payments. He made it happen. If your looking for a care this is the place. The service was amazing and they were very friendly. -Normandy

Amazing dealership! Very reasonable prices that other dealers will not bargain at. Highly recommend for anyone looking to buy any type of car, they got it! Huge thanks to Mo Khan, a young salesman who helped me purchase my 06’ Nissan 350Z with ease and a steal price. He walked me through the entire process and made sure I left satisfied with my new car. 10/10 Highly recommend visiting Luxury Motor Credit for a reliable and trustworthy dealer.

Excellent experience super professional had a minor issue with the car due to Chevrolet’s mess up and they had no problem fixing it right away. I strongly recommend especially if you’re a first time buyer. Thanks Luxury Motors Credit!!!

Ali was a great sales man he helped me out a lot and got the car I wanted. He is very good hard working sales man. I would highly recommend coming to him!! When coming here ask for Ali he is really good love this man. Thank you onc again Ali I’ll be back very soon.

He was an exceptional salesman he went above and beyond to make sure my experience was fenominal he made me feel welcome and threw in two new tires without me even asking thank you all a great experience

Man these guys are great when I tell you they had me in and out within a hour they really work fast and sufficient their awesome. Emad was a really helpful person. They all were.

Highly recommend this place. Dennis is great! He helped me with a good deal on a car. He explained everything clearly and proves to show that he loves what he does. Would recommend family or friends to go and ask for him.

I am so pleased with my outcome with Luxury Motors!!! Said is AWESOME!!! He called me to come down to purchase the car I WANTED!!! It was truly a blessing and great car buying experience!!! Said and the financial loan Lady really worked to put me in my car!!!!!!! I would refer everyone here!!! People go ask for SAID to get you in a car, you will be happy!!! Thanks Luxury Motors!!!

Jordan was the best customer service I ever...Really Recommended!!!!

Emad helped me out great communication and customer service skills. General manger Mike good guy to talk to and will break down how to get your credit where you want. Very understandable

Was recommended to a salesman, Irving. He took great care of me, made sure that I was in and out as quick as possible. The entire staff showers great hospitality

Ali was a great sales man,he helped me out and got me the car I wanted.Thank you once again I will be back. I recommend everyone coming here to purchase a car and ask for Ali he will help you.

Scammers.Sold a vehicle with a scratched out vin to my brother. Vin # did not match vehicle according to CarMax & wouldn’t allow a trade. When we approached Dealership about the situation they denied everything and said it wasn’t their issue any more.DO NOT BUY from them.

Highly recommend this dealership! ASK FOR MO KHAN! Hands down the best sales person I have ever come across. Mo is a very knowledgeable young man, gives you his honest opinion and not once did I feel like he was being pushy or rude as most dealers tend to be (from my past experience). He made the process so much easier and gave me the best deal possible. I walked out of there highly satisfied with the service and my purchase!!

They just don’t make them like Dennis G anymore!Great customer service. Knowledgeable of models. Isn’t too pushy. Real professional guy. Ask for Dennis Jr.

Went in there looking for my dream car and Mo helped me find just that. The people are very helpful and honest. The car hasnt gave me any problems and for a great price after weeks of searching. They have a great variety of cars for unbeatable prices. Mo explained everything about the car and was a very professional and easy buying process. I plan on buying my wifes car from here highly recommend!

I came into this dealership with no expectations but was blown away by how friendly and professional the staff were. On top of that the selection of cars were great, and the prices were very reasonable. I personally had the pleasure of working with Mo Khan, a salesman at Luxury Motors. He was so informative and not pushy at all. I asked a lot of questions, but Mo was patient and helped me every step of the way. If you ever stop by this dealership, Mo is the guy to talk to! Thanks for a great experience. Highly recommend Luxury Motors Credit.

Great company and amazing experience. Dennis Gallegos Jr was very helpful making sure he answered all of my questions and concerns! Highly recommend this place. 5 stars!!

Highly recommend this place. I had Dennis Gallegos Jr. Help me out on picking a great car. Was honest and help me out every step of the way! First time purchasing a car!

We had an amazing car buying experience from start to finish. We dealt mainly with JR and George, but everyone is so very nice. We had a few questions about the car that JR sold us, and JR made sure that everything was to perfection, from the tires to the detailed cleaning. We will always keep this place in mind for our future car needs. Thanks!

Very respectful and helpful people at this establishment. Emad is the best!

Great Experience, excellent customer service, & the cars are top notch!JP

Had a awesome experience. They helped me find a car in my price range the dealers emad.and jr.were personal and acted like a friend helped me through the process. And the manger knows how to run a great business

JR is the main reason I keep coming back car after car to luxury motors . He’s not a salesman more of a helper he helped me figure out the finance situation and got me back to we’re my credit should be. I’m on The fourth car me and my purchased from luxury motors..and I will be back for my x6 also had an issue with my struts some months after purchasing a vehicle and JR was able to find me the parts at his wholesale price and did not charge me a penny for labor god blesses the good hearted keep it up thanks for everything

Don’t buy a car from here, you’ll have problems for the following next 6 months as I did. They didn’t pay off the car that I traded in for my new one for 3.5 months which took a huge hit on my credit score as I was later reported to the credit agency for them not paying my old car off. Once they generously decided to finally pay it off after the 3.5 months I continued having problems because they didn’t send out the title to the bank I am financing it from. Meaning I couldnt buy my plate stickers for the new car, the process took nearly 5 months and I am still waiting for them to get back to me. Nearly 5 months after buying my car I still cannot properly register it. Plain and simple if you don’t want problems go to a different dealer.

Marcos did a great job helping me out. The staff were great negotiators but I understand. In all i appreciate the upgrade they provided me with in my new car!

Go to luxury motors credit Ali helped my out and got me a good car and the one I was looking for I highly recommend him, I would give him over 5 starts if there was a option for that, he took care of me and didn’t pressure me into the car he got me confutable and worked with me and I was able to take the car home if anyone is looking for a good reliable car and cheap go here and ask for him—thank you Ali I’ll be coming back soon!

Jr was very helpful hes an awesome salesmen. He knows about all the cars he sale. He didnt put no pressure to buy a car. Very friendly, makes you feel comfortable. Everyone there is friendly but be sure to ask for JR. 👍

Luxury Motors was a very nice spot. Jon was very helpful and knowledgeable on all the cars and credit options. Was very pleased to drive out with a 2016 Mazda 6.

Luxury motors credit was one of the best experiences when it came to purchasing a car. Especially with the help of Mo, his charismatic and friendly personality really made me and my family feel like we were being taken care of. Mo made the whole process feel like a breeze. I Would recommend luxury motors credit for anyone!

Best experience Ive ever had buying a car Mo made the whole process easy and smooth. He was so kind and welcoming. I would recommend anybody whos looking for a car to come here.

Great cars, great people, and great prices. Thanks to Jon I drove out of there with the car I wanted at an even better price. Highly recommend

I came here with hopes of getting what I wanted which was a little out of my budget but I took a chance and stopped in. I was given the option of other cars in case I couldnt get what I wanted and it wasnt by force which made me feel comfortable about reconsidering another vehicle but Gerardo and Juanita got us approved and we left with what we wanted Im satisfied and had a great experience here. Shout out to the other guys too even though they werent apart of the transaction they made our experience just as comfortable I would definitely come back or recommend someone else