The staff is great! Helpful, efficient, after a few visits they get to know your orders. my only complaint is about the store itself, no drive through
I went here today for a few coffees and the two gentlemen working were so very polite and helpful and made me feel comfortable even though I have bad anxiety sometimes. The drinks were made absolutely perfect and I had a nice day bc of that. Thank you.
Great customer service! Thank you for always being friendly, accommodating and professional!
This Starbucks is always so welcoming and complimentary. It’s easily noticed that they work hard and always try to make relationships with their customers. I love my morning stop for coffee and welcoming “good morning”s!
I only use the app to order. My items are always ready when I come. I hate that the points expire.The staff is ALWAYS friendly.
Great staff. Yes, the wait can be long, but theres only so much you can do with the amount of crew they have.Definetly order in store, as they (just like most places) prioritize cafe orders first. Dont trust the mobile app, as its always wrong for timing, and for the love of God, be nice to them. Theyre people too, and the amount of people Ive seen get mad at them because they didnt time their day accordingly is disgusting. Its Starbucks. In the morning. You know the wait is going to be long when everyone orders at the same time. Its not their fault you didnt leave early enough to get coffee.
Great staff friendly service
Very good place I would recommend it as a nice place to chill and have a coffee or tea and relax. I personally recommend the lemon pound cake its an amazing way to start your day or even keep the evening going great.
Ask them for more then one drink and they look at you like you asked them for both of their kidneys. Extremely rude and unprofessional. wanted to soy and got regular milk. They have not had caramel and several other products for weeks. other starbucks are really far otherwise I would never go here
The worst Starbucks experience ever the ataff was so unfriendl
Mobile ordered a black coffee. Said it would be ready for pickup at 10:01, hot there at 10:05 asked for it, not ready.10 minutes later i asked how much longer it would be and the girl was OBNOXIOUSLY rude.Meanwhile there were 3 people standing around doing nothing.
I order a tea through the mobile app it, it said my drink should have been ready at 11:45.I get that they are busy and all but I didnt get my drink until 12:05 and spent majority of my break waiting for a drink that should have been ready. The app gave them 10 minutes to make the drink too.When I walked in people were order at the counter and were getting there drinks 3-5 minutes later and I had to wait 20 minutes for a mobile order that should have been done? A joke.
I go there weekly, the staff has gotten better with time. I will be honest they werent my favorite in the beginning now they are must. They say, hello try to get to know you a bit. I use my app and my drinks are ALWAYS ready when I get there.Free birthday drinks, with app free refills. I couldnt ask for more.
Great team members! Seems clean and safe. Never enough sandwiches when I get there 😐
It was Starbucks, same quality I am used to but it was like bonus day on this visit. The store was slow, it was raining and yuck outside but the staff were in good spirits, happy and preppy it actually made the day just a little better.
Polite people. They always greet me with my name and a smile.
Usually not an issue here but the fact the cashier is dealing with cash and then turning around and making foot for people is ridiculous. Regardless of how busy they are food safety should be first. Especially in a pandemic. Not to mention she’s taking our order and then keeps turning away to tend to the oven. Wasn’t the best experience today.
Great coffee & fantastic customer service!
Very slow service. Ordering in line is faster than mobile. Expect to be dissatisfied here
Nice people and my drink delicious
The workers are always nice and quick to fix a mistake if one is made. The drink making is super quick too even during a rush.
Your usual starbucks, however the wait can be pretty long.
Great customer service, very clean and finally good and strong coffe, it seems like some Starbucks are watering down their coffe but not this one.
Im absolutely addicted! Great coffee, great food, etc!!
Best coffees
The staff are so nice here I love this spot
We love everything and almost everyone there. We Havent seen the one person that gave us problems, so we are very happy.
Very slow service, bad tasting drinks.Sorry Starbucks. But you have to do better in Connecticut.
Updated Jul2019 - still going strong. been visiting at least a few times a week and see tonnes of repeat customers. Says A LOT about their operations. From my side, their staff has gotten EVEN better since beginning of 2019. Keep up the focus on service. Maybe a bit more variety of bakery/food offering would make it even greater.Updated Dec2017 - going strong. Great staff, great service.5 stars. Dec 2016 => rarely post reviews online - but this is a must do 5 star review. Courteous friendly professional staff - GREAT. Lots of reasons to appreciate them. Most important is their service! Ambience awesome too! Rightly located!
Everythings fine😎
Its no the best
Love their hot coffee.
Too expensive and coffee taste burnt.
It was great. the servers are very kind and well put together. The drinks and food were good too. I ordered a double chip frappuccino and a cake pop. The only thing is that it is a little over expensive.
The name brand recognition always brings me back. Rather get the meh coffee I know than take a chance somewhere else. Would be nice if they carried dairy alternative cream instead of just milks. Customer service always good though.
Very expensive for the items theyre selling.
Its Starbucks man. Not too many ways you can mess this up lol great coffee spot and of youre a fan of white girls in yoga pants this is your go to destination.
Very clean and friendly staff.
Never have a issue here. Best Starbucks around. Great staff. Drinks always on point. This is where I go to get my drinks fixed from other Starbucks.
Both Oceanside and Island Park are exceptional! Great staff and DO NOT make mistakes least not on mine in the year and a half I have been around here
Amazing Place To Recharge Laptop And Grab A Great Cup Of Coffee Very Friendly And Very Well Decorated/Comfortable Lounge
My go to EVERYDAY .and Ive been to Starbucks across the country and in almost every state . We are very lucky at our local location . They know what they are doing and are friendly all the time
I love my Starbucks! The best one ever! Everyone is professional and curdious! Their costumer service is exceptional!
Friendly and efficient staff. Well prepared for extra busy day of new holiday cups.
Ive been to many Starbucks but this one stood out from the second I walked in because the staff was so nice!! My drinks came out quickly and were delicious, the store was clean, and everyone working there was fun and chipper!
Your employee named Sarah with short blonde hair was rude to me on two separate occasions. She asked me for my order by saying “what are you getting?” Then is clearly not paying attention when I begin to tell her and so she then has to ask me to repeat myself without apologizing and saying “wait what was it?”The next day I was there, she basically did the same thing.She just completely lacks basic customer service skills.
I went inside Starbucks and I was asking about the happy hour and the staff were really rude the gave me the change like there were giving me a hi five they were also rushing me sometimes I go and I have a nice person but sometimes it’s the opposite
Honestly every time I place a mobile order here and walk in it takes forever. I just witnessed Suzanne making a coffee for about 5 mins while talking to some friend of hers about Facebook. Super slow service and super rude. And then my coffee was placed down while her friend was standing there blocking the pick up tray. My name was not called.
I love Starbucks! I love the app so that I can order ahead and just go and pick it up.
Always pleasant at Starbucks. Great place for pleasant meetings with friends.
Very nice staff and very friendly. Service is also speedy. Great place to get coffee and goods.
Good workers. Good food. Managers were a little loud in the back of the store
Is a very good place to visit, good coffee, snacks great service, beautiful place.
Great Starbucks! Always good service and tasty drinks. Ive never visited during rush hour so idk how the wait is then.... Im just grateful this Starbucks is here! There are like, 18 Dunkins in a one mile radius, and this is the only Starbucks of which I know. And Im happy its here!
Its a 🌟 bucks everything is delicious. Yummy treats and delicious coffee plus a super friendly staff
Very rude and arrogant employees. Slow, and have personal conversations out loud with lines of customers and mobile orders? They just don’t care. Unfortunately. And No toppers in mobile orders to KEEP WARM! All of this is every time we go? Start caring because people have other options!
The baristas here are the best. humble and as quick as can be.
We love getting our coffees here in the morning!
Always the best place to go for coffee
Love to come with my family and enjoy coffee and treats. Friendly atmosphere. Thank you to everyone.
Terrible Starbucks dont even think twice about visiting this place! I travel the country quite frequently and I am probably one of the biggest Starbucks customers ever this one in Bristol Connecticut is one of the worst experiences I have ever had! I was literally there 10 minutes before they close and they let another coworker and who was smoking outside hurry up and run in and locked the door on my face turn their backs and didnt even look at me. I just drove from about 5 miles away now Im driving to West Hartford another 35 minutes to a Starbucks that stays open even later.
Love this Starbucks and its staff! They always make my matcha latte extra matcha-y!
Good Barista service and extremely friendly, but not to a fault. Can get expensive depending on the beverage ordered. Food is average priced for a coffeehouse, but good, and better than Duncan Donuts nuked food.
Fast service and good food.
Friendly staff, clean, good selection of pastries and good coffee
They seemed very good !
The best white mocha ever
Best dirty chai that I had in a while. I wish this Starbucks was closer to where I lived.
Great staff every single one
They want a extra money for reheating the coffee. Im serious
Excellent service. Sara was great and hot.
Good cofee
I might have gone by but Dunkin is my coffee stop
Had a meeting with a client. Comfortable place
Love starbucks just wish they had a drive thru because of my toddler
This starbucks has the sweetest partners. Always a pleasant experience and yummy drinks.
Great coffee and beverages. Baristas are friendly
Super friendly and inviting in a comfortable atmosphere.
Excellent area to sit enjoy a fresh brewed coffee and talk or if needed do work
Polite and very happy people.
Service was very slow. There were 2 customers in front of me in line and 2 more waiting for thier orders. I took atleast 15 mins for me to get my 1 drink. I wont go back to that location again!
Staff is kind of strange, but the service was quick.
Good customer service
Took almost 20 minutes to get a some latte. Also bought something off the counter. When I opened it, it had two thumb prints in it. I had to throw it out.
Love the cafe and the perks
Excellant coffee
Customers with no masks...
Great staff, great coffee
Staff are extremely friendly and they definitely take care of their regulars
Excellent customer service & coffee
I love it here! The service here is great!
Go to dunkin. No one should pay that much for coffee.
Nice store
Not too friendly at this store. Feels depressing!
Great and innovative but expensive
I didnt go to Starbucks, today. Please stop sending these stupid questions, you Google overlords. Thank you.
My favorite and only coffee shop that I go too