I have spoken to the owner Todd at least 8 different times on the phone in the last 90 days. I have left at least 20 voicemails, some even directly with staff about a project. I have corresponded via email for 120 days, with the answer that they are busy and will get a quote back to me as soon as possible. The company has left me hanging for 4 months rather than just say they don’t want my project. The website showed great work but their customer service appears to be some of the worst I have experienced. If they did not want to do a super cool project for a celebrity, I wish they would have just said so and I would have moved on, but they just kept telling me they were busy and promised to get a quote back ASAP. I highly do not recommend doing a project with this company if you want it done in 6 months or less.
If youre not spending a ton of money with them they really dont want to be bothered with you. I waited 2 weeks to get in by appointment then drop my car off and was told it will be done in a couple of days I waited till the 3rd day and called to see if it was done only for the owner to tell me Im not that important of a customer by spending $900 he has other jobs making more money and I have to wait another week before he can do it needless to say I picked up my car once I got home I noticed my passenger seat floor mat had a red stain from some sort of die or powered substance I just paid $200 for these custom floor mats Ive been trying to clean them for 2 days now I called the the owner for him to say no one ever got into the car thank God Im not like I used to be or all hell would have come down on this place.
Great work