user
Weakley-Watson Ace Hardware
1414 Austin Ave, Brownwood, TX 76801, United States
Appearance
Weakley-Watson Ace Hardware
Comments
Ma
Review №1

Very friendly people, Nice to see smiles When you go into any store. Its nice to be welcomed. Really Is enjoy going to Ace Hardware. The cashiers are both so nice. Thanks ladies.

Ha
Review №2

Best hardware store around. Family owned and operated. Always quick to help. Always kind and happy to see you. They take care of their customers! If youve never been by you should hurry over. Youll love the way youre treated!!!

Jo
Review №3

This place is great. It now has new items like steel traps for varmint hunting. Probably some gun nuts in there as well who can help you find what you are looking for in the firearms department. They also helped sponsor the kids fishing tournament this year. Which came with a chance to get some free worms for all who participated.

Di
Review №4

Always friendly with service done with a smile 😃. I have never been in where they havent immediately ask if they could help and then walked me to the location.

Br
Review №5

The BEST customer service sporting goods store I’ve ever been to and I’ve been to many. Angel goes above and beyond to educate on firearms and ammunition. Great selection so many great options. He knows this stuff. He is a patient teacher and doesn’t make you feel like a big dummy. There is a lot to know and understand. He made my experience of purchasing a firearm easy and I left with confidence. I highly recommend purchasing from WW sporting goods and attending firearm training with a licensed instructor. Know your state’s gun laws. Leslie W Denson

Da
Review №6

That must have been a mistake, I dont remember giving weakly Watson 1 star ⭐ .. I dig this place. They have Mostly Everything I need for my maintenance job.. Helpful & will go out of there way to find what u may need.. This is My Store for All My Maintenance Needs*⭐⭐⭐⭐⭐

Ka
Review №7

The staff here is always so very helpful. I order quite a bit online and pickup in the store, so I always encounter two employees. When I need something quirky, I am here!We have purchased all of our Stihl products here and will continue to do so. They carry the gas that is required for the warranty. Thank you for providing a wonderful little hometown hardware store!

Ar
Review №8

I love their gun selection and ammo very well stocked few times Ive gone guy was very helpful with ammo and bags. But they hand you the ammo and then you walk away and the other employees start following you around as if youre going to steal the ammo... If youre so insecure about customers buying ammo maybe you should have someone walk it to the counter and hold it until the customer is ready to check out. Makes me feel uncomfortable when Im constantly being followed by men over a small ammo box. When I approached the counter the woman at the counter took the ammo and took 30 seconds starring at me up and down. I get that Im a different color than you but I doesnt give you the right to make me feel belittled. Anyways I love the guns and the man who helped me

Po
Review №9

Great place, old school like maw and pop but updated goodies!!

Ti
Review №10

Neat little gun store in the back.. great selection. Great service and fair prices.

Ce
Review №11

Very friendly and courteous employees! The customer service in the gun section was superior! We will definitely continue purchasing firearms from Weakley-Watson! 🥰

Ag
Review №12

Staff in the gun department was excellent. The surprise was just how knowledgeable the cashier lady was . Thanks for the help and the laughs !

Fi
Review №13

For having a gun store the size of a closet they have an amazing selection and helpful,knowledgeable staff

Jo
Review №14

This was my first visit to Weakley-Watson Ace Hardware in Brownwood TX and I was thoroughly impressed. Every employee I encountered, while I was looking around, greeted me with a smile and offered to help me locate what I was looking for. I purchased a large and heavy item and they had it on a dolly waiting for me when I got to the checkout counter. After I paid for it, they loaded it in my truck, thanked me for my business, and went after another customer to help. I really like this store. People are genuinely friendly and quality merchandise at very reasonable prices. This visit was a 90 mile round-trip visit for me, but Ill be back again.

Ja
Review №15

Great customer service and I find what I need and than some thing I needed that I didnt even think I needed.

Gi
Review №16

The BEST!! Mr. Valdez just totally fixed my problem. My generator power adapter was run over and crushed. While no one sells these type of adapters, Mr Valdez took my crushed adapter, fixed it and went with me outside to test it on my generator. Everything works! Customer service at smaller hardware stores are better than big box places every time!

Br
Review №17

Great little hardware store. The people super friendly and knowledgeable.

De
Review №18

Excellent customer service, very attentive to your needs. Guns and Ammo sales knowledgeable

Du
Review №19

Knowledgeable helpers who are unique in their own styles. The store offers many repair and do-it-yourself options for home and garden.

Ha
Review №20

Great selection of spray paint

Da
Review №21

Great place and service. But didnt have what we needed

Be
Review №22

Great place and super friendly help! Will definitely go back for sure!

Se
Review №23

Very unique hardware store. More then meets the eye. Check them out

Ch
Review №24

Did yall know that back in the corner is a very nice lil gun store! Super nice guns, rifles,pistols,ammo,gun cleaning supplies,holsters,check em out.

Ma
Review №25

Absolutely amazing ladies working there!! Very knowledgeable and so friendly.

Bo
Review №26

This ACE store has everything. Its a good old hometown hardware store.

Ja
Review №27

Friendly staff they were eager to lend a hand and answer any questions I might have had.

Ca
Review №28

Usually have what you need or will get it shipped quickly.

Ho
Review №29

Great store and always has been.Eager to help the customer get what we is looking for. Would recommend this store to a friend most definitely.

Da
Review №30

I started intentionally going here to support the local guy. I thought it would be more expensive and have less selection than the bigger places. But a year later, the prices are downright better and I dont remember a single time I was left wanting more. Just great people quick to help or leave you to browse. Quick in and quick out. I dont do reviews much, but I love this place enough to do one. Keep up the good work!

Ha
Review №31

Weston and staff take care of their customers

Ke
Review №32

Needed a couple bolts for a car repair, they had what I needed, repair done and back on the road.

Ro
Review №33

Weakley Watson is a GREAT store!! You would be surprised what you can buy there. Pretty soon they will have guns too

Ol
Review №34

It is refreshing to find a family owned hardware store with excellent service. On many items they beat the big box stores in every way, including price. I am in there a few times a week and I always find what I need. From paint to garden items and tools and fasteners they always come through with fast friendly service.

El
Review №35

Even has my maiden name, You can find exactly what you need here are they will order it for ya, How about that!

Ca
Review №36

Great staff, clean, and good selection of items

Da
Review №37

Super friendly, very helpful and knowledgeable. Highly recommend them. Hometown family feeling.

St
Review №38

Weakley Watson is truly the best hardware store in town. Not only do they almost always (like 99% of the time) have what you are looking for but the staff there is truly knowledgeable about what you need. I do not know how many times I have been to home depot looking for something and after 45 minutes of trying to find assistance they tell me they do not carry it or it does not exist. Then I go to Weakley Watson and before I even get in the door someone is asking if they can help me but then go straight to the piece I was just told does not exist. Weston you are doing a great job with the store. This place is 5 star!!!

Ma
Review №39

Always enjoy great friendl service,with a smile

Be
Review №40

Very friendly and helpful workers are willing to find anything you need.

Ar
Review №41

Always helpful

Wa
Review №42

If you are looking for hardware this is where to find it in Brownwood.

Ja
Review №43

Great people, now sell guns

St
Review №44

I came in 5 minutes before close to buy paint that needed to be mixed. The employees were helpful and didnt rush me or push me out the door. I knew the were ready to get out of there because I would have been! The service and attitudes are superb!

Lo
Review №45

It is on my side of town so I shop there and then little shopping mall I guess you called

Ju
Review №46

Bought a new pellet smoker here Weston was very knowledgeable about the product and gave me great customer service will definitely be back

Jo
Review №47

Love shopping there. They have a lot of things I need to fix things. Their prices are a little higher but great service!

Do
Review №48

Staff is always friendly and very knowledgeable.

Ga
Review №49

I walked in and was immediately met by someone who got exactly what I needed. Every store should have this kind of Customer Service!

Ja
Review №50

Friendly and helpful.

St
Review №51

Great place, great people

Ji
Review №52

First time in there. Staff was extremely helpful and knowledgeable. I will be back.

De
Review №53

Great helpful and friendly

RK
Review №54

Had my canning supplies

St
Review №55

Love this place with a wide variety of selection my favorite being there high quality paint mixed with a friendly staff you cant go wrong when you go to weakly watsons

Be
Review №56

It was a very positive experience. They were very polite and helpful. Found me what I needed And was on my way. I rate it five stars.

Me
Review №57

I needed an adapter for my RV that fit into my Generator and Gerald went above and beyond his way to make one that fit...all the staff are so helpful and friendly every time Ive been in their store...go by and visit them...

DC
Review №58

Great place to go if you need something for home improvement, but need help finding just the right product. If u are attempting to fix something at home, but could use a little advice on selecting right items, then this is the place to go. Staff will actually seek you out just to see if be you need help, and if they we y dont have an item you need they will order it for you.When I needed parts to install a new dishwasher, first like many others do, u went to the big orange box store(Home Depot). After walking around that store for a few miles, not finding a worker, or finding them huddled around in a circle talking; I finally decided to just walk up to one and ask where to find parts I needed. I was told thats in plumbing, and thats not my dept, you will want to look for that person so, I decided to leave and try ACE, since I lived by it.I walked into ACE, and was immediately greeted by staff and asked if I needed help with anything. That person walked me over to a hookup kit for dishwashers and even recommended an electrician to hookup electrical parts.

Mi
Review №59

Went in looking to replace an item I purchased. Needed correct one. They went beyond their duty to find me what I needed.

Ji
Review №60

These guys are great. Very helpful and knowledgeable. Good place to get home improvement items - especially good for paint.

Br
Review №61

Ordered online. Got it the same day. Picked up, in and out in 5 minutes.

Ba
Review №62

The only place in town to have what I needed and at a reasonable price. I am very pleased the staff is so very nice and accommodating!

Ri
Review №63

I needed help with an item. Im looking around for help...no one around. Then I see a woman standing there. I ask her about an item Im searching for, and she makes me look stupid by repeating what I need. (She needs to update that 60yr old haircut)And all this woman does is stand there and points me in a direction and says ask(I cant remember his name)he can help you like im suppose to know who he is. They done actually have uniforms there with name tags. I guess all she is good for is making keys. Rather have ACE hardware there. Id give it no stars but I guess the minimum is 1. Not sure if Mr. Watson would have liked her service.

Jo
Review №64

Always friendly and feel like that we are a part of their family

Ca
Review №65

Everyone is very nice to me and willing to help me .Im in an wheelchair and they are right there to help me shop.Thank yall

Be
Review №66

Great employes. I felt confident that anything that I wanted would be taken care of.

An
Review №67

Friendly service, best paint quality in town, and decent prices.

Ph
Review №68

Very nice place to shop. Very helpful and friendly.

Ti
Review №69

I was in town visiting one of our children and needed a single nut -a 9 cent purchase. Westin came up to me and gave $90 worth of service. I was also able to get a Stihl weeder attachment off the shelf that was back-ordered in Houston for 2 months. Terrific service and product availability!

Ji
Review №70

Close to home and reasonable prices on most hand tools.

Je
Review №71

😃

Ju
Review №72

Weakley Watson is great place the employees are great to help you find what you need a very friendly store to shop in

Vi
Review №73

Mrs.Rosie was awesome very knowledgeable and helpful. Thank you.

Ri
Review №74

Staff very helpful. Nice inventory for size if store.

Da
Review №75

Very helpful people

Ka
Review №76

Best Hardware store in town, get professional help and service.

ke
Review №77

I love the new store and all the Awesome Stihl products. Staff is amazing and Im going to win one of them darn Craftsmen Toolboxes one of these days LoL

ji
Review №78

Like going in a old hardware store 40 yrs ago. Friendly service and will help anyway they can

Da
Review №79

Love this place

Tr
Review №80

Always very helpful

Je
Review №81

I have been a customer for forty years all because of their dedication to their customers and super fantastic customer service. If you need anything Mike Blagg and his super helpful and kbowledgable employees will immediately look at every resource they have and find that product for you, order it and notify you when it comes in. In most instances they will have it for you in a week or less.

Ro
Review №82

They are awesome!

Ch
Review №83

TOLD THAT I COULD RETURN THINGS WITH A RECIEPT.... I HAVE MY RECEIPTS BEEN 2 DAYS. A BUNCH OF GAS HEATER PARTS CANNOT USE... WENT RO REYURN AND THEY ACT LIKE THEY CANT READ THE ITEMS ON RECIEPT AND HAVE TO WAIT FOR A MAN TO COME BACK IN HOURS TO HANDLE IT. RIDICULOUS. I COME IN THIS BROWNWOOD STORE 2 OR 3 XS A WEEK BUT I PROMISE AS SOON AS A MAN SHIWS UP AND I HET MY $$$$ BACK I WILL NOT BE BACK!!!!

Ro
Review №84

Good store ! Helpful people working their.

Ja
Review №85

The cashiers demeanor changed when I walked up to the counter to purchase my item. Was really chatty with the older white fellow in front of me and by the time I walked up, I could have sworn I was a leper.

Wa
Review №86

Kind people who work there, but the price of things are a little bit higher than I like

Le
Review №87

Rarely go there; wish they had ads so wed know what the specials are.

De
Review №88

Great service and friendly staff

Jo
Review №89

Good items, been trading with them years

Ke
Review №90

The staff at WW is knowledgable and friendly.

Da
Review №91

It maybe small but they have everything you need for your small shop, house repair or garden. A friendly place to shop.

MI
Review №92

Easy to get in and out with great people!

CI
Review №93

They were not friendly

Ma
Review №94

They usually have what you need. Some prices high some hreat

We
Review №95

Always very helpful

Sh
Review №96

Not helpful at all didnt care about customers

De
Review №97

Theres no better place to go if you need some consultation and recommendation for parts for a home project.

De
Review №98

They have what I need and even things I didnt know I needed.

Jo
Review №99

Got lots of help for what I needed

Ji
Review №100

Service is top notch

Information
34 Photos
100 Comments
4.6 Rating
  • Address:1414 Austin Ave, Brownwood, TX 76801, United States
  • Site:http://acehardware.com/
  • Phone:+1 325-646-0536
Categories
  • Hardware store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–6PM
  • Friday:12–5PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations