Moises our car salesman was great. He even stayed until the late late night to finish our vehicles sales. He got us to purchase two cars in under 24 hours, so I would say that is fantastic. He kept our children in mind in terms of space. Our financial person was also great. He did the best to get us the best deal on our loan terms.

I love the Toyota brand and have always felt it to be reliable. I only take time to write reviews on experiences I feel strongly about and this was definitely one of them. If you decide to use BCS Toyota, do yourself a favor and ask for someone other than Nikki. The customer service I received from Nikki was tremendously disappointing. You would think a sales person would be equipped with the ability to talk to people. Nikki was quick to assume what I wanted and what was best for me, as well as being deceptive in the advice she gave. When she finally figured out that I was not there to finalize anything today, she immediately became dismissive to any requests I had. Again, I love Toyota and I am sure this facility has genuine people working there. As a customer, do yourself a favor and avoid Nikki. To Nikki, good luck with your career choice.

Nikki Bordallo, gave us top notch service. We needed a car for our college student (last minute). She promised us the car would be there in a week and a half. It came in a week sooner. We drove in from Cypress and got exactly what was promised. She rushed to make sure all was ready, stayed after hours so we could test drive it and sealed the deal. In the future we will be dealing with Nikki B at Bryan College Station Toyota.

Emmanuel Civil was one of the great salesman we worked with. We drove from Spring/Woodlands TX to Bryan TX to purchase a vehicle. He made the sales experience a breeze. He was efficient and had everything for us by the time we got there and answered any questions we had. Great personality!! Made it more personal instead of a number. Will most definitely work with him in the future for other vehicles.

Haley is Superwoman. She cares about her clients and will make sure you get whatever vehicle you need. I highly recommend her.

Had a great experience at BCS Toyota. Haley McCulley did a great job making sure we got exactly what we needed. Fast seamless process. Thank you Haley!

I had the best experience buying a car here! Bernard Obilo was my salesman and he was extremely kind, accommodating, and patient throughout the whole process. He was able to help me find exactly what I wanted and answered every question that I had which is comforting when making such a big decision! I highly recommend him and will be referring him to everyone looking to buy a new car!

Brianna Perez was such a pleasure to work with on getting my new car!! She’s so friendly & very knowledgeable about their inventory! My car had to be ordered & she kept me updated often & let me know as soon as it arrived. Everyone I met was super nice & I would recommend her & the dealership to any friends/family!!

I had a great experience and it started when I met Garret S. Who met me at the door. He greeted me and asked what I was looking for then we went on a walk to see a few vehicles. I wanted a 4x4 truck so at first I looked at a Tacoma, next a Tundra which I didnt know has a few versions depending on what your likes / needs and or wants are. The one I purchased was a Tundra Pro and a beauty she is. Total time there was probably 3 hours and that was due to me looking at a few different versions of the truck to see which one I wanted. The process was painless, Ali in finances is great and so are the employees there. You know your deal is done when you hear the bell ring. Thanks to Garret and Ali plus management for the experience.

Super friendly service! Billy Bean, Cheyenne Black, and Nikki Bordallo took very good care of us; and we were able to get our car before our approval expired. If you would like a hassle free car shopping experience go see Nikki! I absolutely recommend her!

I cannot thank Brianna Perez enough! She was great from the start. Its a little more challenging, during this time with all dealerships being short on inventory, to not only find a new car but to find a car in the color with the options I wanted. It was time for me to get a new car, but I did not want to feel like I was settling for something I didnt really want just because of the shortage. Brianna made sure I didnt feel that way by asking me for my wants and dont wants and found my now car within no time. She is a hard worker and takes great care of her customers. I am recommending her to any of my friends and family that may need a car in the future.

I recently purchased my first car from here and wanted to give a big thank you to our saleswoman, Brianna Perez. She was very nice, professional, and patient with us, and made the whole process very smooth. Overall, we had a great experience here and I would definitely recommend this dealership for anyone looking to purchase a car, and I would also recommend Brianna as your saleswoman.

Stevie was a great salesman to work with! My husband and I really enjoyed his patience and transparency. He’s new to the sales team, but we highly recommend to seek him out because we really thought he ultimately was on the customer’s side and will help try his most make you happy. Ultimately, we didn’t end up purchasing a Toyota this time because the model we wanted wasn’t in stock (weird times/ chip issues etc), but we’re really glad to have been treated respectfully, unlike experiences at other dealerships.

I just wanted to compliment my sales person - Steven Blake. I was buying from out of state - looking for the coveted Tundra TRD Pro. I literally called 30+ dealerships around the country trying to find one. Steven was a pleasure to deal with. He was thoughtful, knowledgeable, respectful and he followed through with what he said he would do. I know car sales people get a bad rap - and many times justifiably so - however, Steven Blake is great. Highly recommend Bryan College Station Toyota and Steven Blake!

In these times of low availability, Ashley found the car that I was looking for and made the whole process easy.

Told me they could lower my 4.25% interest rate by half a %. I told them my bank is good & always gives me the lowest rates. I also told them I didnt want more hard inquiries. They told me that since I pulled my credit from my bank that it would be a soft hit on my credit. I let them pull my score. They declined financing me after pulling my credit, & then they hid the fact from me that they pulled my credit 3 more times through 4 banks total. I gained an extra 4 hard inquiries just from my one visit.You can probably guess how it went after this. The finance manager pulled me in the back & rushed me to purchase this vehicle by telling me I could back out of the contract as long as I never drove the vehicle off the lot.Next day, I looked through the paperwork thoroughly & found I was paying more than I told them I was willing to pay, & for a damaged vehicle at that, although they were going to fix it. The price they charged me was 2k above all the other cars of the same model. I was PAYING for it to be fixed for that mark up.I decided I didnt want the car or their business, & I had to fight with them for a over 11 days to back out, which they finally held their own promises true. I reported them to several different agencies including the BBB, TCCC, DMV, & a few others.This dealership is literally the worst I have ever been to. I bought a 2021 brand new WRX STI Limited from sterling subaru. This is my 11th vehicle, 5th vehicle from a dealership. This one was the absolute worst, & they pride themselves on being the best. I took my business to Subaru, & I am to pick my vehicle up in a few days. So far, everything has been extremely easy & straightforward, unlike BCS Toyota. 0/5 stars.-Dillan PatrickDisabled US Army VeteranCommendation Medal Army

I had an absolutely AMAZING experience here! Garrett Stratton and Seth Cook did a great job every step of the way. They made the process of buying my new car super easy and stress-free. I cannot recommend this location and them highly enough! Thank you!

We went to TOYOTA college station /Bryan to purchase a new vehicle and our sales consultant Trevor Russ was super helpful and he helped us to find the best deal for our new car.

We had a great experience with the guys that work here! John Gray was great with us. We will definitely recommend anyone to go there!

Just got a great deal on a brand new highlander! I have bought all my vehicles through them. It is always a pleasure working with Rusty, and now his son Kaleb works there. Kaleb helped us through the process and made it easy! He really knows his stuff and knows what the customer wants. The first car he showed us had everything we wanted and was in our price range. Talk to Kaleb about your next vehicle! Thanks again

Without hyperbole Ron in service is one of the greatest service people Ive ever worked with or heard about. That man is almost solely responsible for my three Toyota vehicle purchases and at least one from a family friend based on our discussions of working with Ron in the service department. We know we can trust him to tell us exactly what we need and exactly how to go about getting it done. He has worked hard for both of us to make sure we get what we need every time we are there for service. Each time I get the pleasure of speaking with him he makes me feel more confident in my purchases from Toyota and my future working with and buying from BCS Toyota. Service departments and the quality of service they provide will help you sell more vehicles than any salesman in my opinion and its what I tell anyone I can that is looking to purchase. Give that man a promotion.

Do not sell your car to BCS Toyota. We figured we would get a lower offer from a local dealership than we would from CarMax or Carvana, but we went local out of convenience. Well, BCS Toyota low-balled us and told us we couldn’t get what we thought we could for our car. I think they stereotyped us as a young couple needing to sell our car, but that was not the case. We just know the used car market is really inflated and thought we could make some money—which we did by going to CarMax. I get that dealerships need to haggle to be successful, but I think they were especially rude to my wife and me. The manager even told my wife, “ma’am, it’s only a Corolla” as we were leaving.CarMax in Cypress gave us more than we thought our car was worth and $5k more than BCS Toyota offered.

Bought my first Toyota here recently. Very helpful and friendly staff. I was in and out in less than 2 hours including a test drive. Very pleasant and non pressure experience.

Nikki is literally the best her attitude and customer service is on point! She has done everything she can to get me into a vehicle that I like and I appreciate that so much. I definitely would come back and buy another vehicle from her!

I purchased a Mazda CX-5 through Nikki recently and had a great experience! I wasnt sure what kind of car I wanted going into this, and Nikki was beyond patient with me. I never got the impression that she was annoyed or at all bothered by me wanting to test drive multiple cars and overall I couldnt have been happier with the car buying process.

Coming here for a car deal was awesome! It was my first time going through this process and I can’t thank Paige Crenshaw enough for her help! She was very helpful with figuring out finances and even gave some tips as a first-time car buyer. 5 stars easily 👍🏽

This is a great place to purchase a car from they have great customer service Joshua Shelly is so patient with me and Nikki Bordallo has also been very helpful so go out shop for your new car today tell them Ms. Polk sent you 😀

We went to several dealerships prior to finding the perfect car and price at BCS Toyota. TK Isaac made our experience easy and he was so friendly. The whole process was straight forward and honest. Cheyenne in finance, also got us an amazing rate and made our options clear and easy. TK also delivered our car to us as we purchased from out of town. We were blown away by the whole experience. Thank you!

Bernard Obilo : Above and beyond car salesman. He is a knowledgable and humble man who worked hard to help me find what I needed. If you are looking for a car I highly recommend you come here to Bryan College Station Toyota and ask for Bernard!!

BCS Toyota has the BEST customer service out of all the dealers in Bryan/College Station and they offered a more than fair price for my trade in. Pedro Gonzales will be the ONLY dealer I will work with as long as he works there regardless of if I’m buying a new Toyota or a used Ford! Pedro is the MAN

Tough to test drive a new vehicle with the chip problems. But this dealer seems less willing to work with you than other dealers in town. I found few vehicles on the lots at competing brands around town. But all but BCSToyota were willing to work with me to let me know when new vehicles were arriving or when “loaner” vehicles were available. BCSToyota basically said, “We have enough people who already know they want to order a new vehicle before the test drive that we don’t have any need to work with people who aren’t sure”.Again, there is a serious vehicle shortage. But despite this, I was able to test drive vehicles at other dealerships.

Got the run around in Houston looking for a ‘21 4Runner Venture Edition, not to mention some sleazy sales/negotiation tactics. Trevor at BCS Toyota went above and beyond to get me exactly what I was looking for and worked well with me to find the right price. His dedication to earn my business was abundant and his communication was excellent. Cheyenne in finance was great to work with as well, and made sure the complicated and intricate was laid out simply and clearly to us. I recommend seeing what this dealership can do for you, even if it’s a little bit of a drive.

My 93 year old Dad bought a used 2014 highlander here in April. He traded in a creampuff 2009 highlander. Two months later ac not working. They say rats have nested in ac unit and have to do over 3000 worth of work to fix even though his garage is very very clean where he parks car. They run it thru his insurance and he still has to pay 500 dollar deductible. Now a month later the front passenger floor is wet and car has a musty smell. He is going to call in a new service request but is hesitant because they did not provide a loaner the last time and he had to wait two day to get a rent car and drive the tiny rent car for three weeks. I called twice for general manager and got voice mail and left messages no response. Not good customer service. We will see if they address new problem. I do know from what has happened so far he would never purchase a car here again.

I just bought a pre-owned Toyota Tundra at Bryan College Station Toyota. The vehicle was competitively priced and all employees we dealt with were knowledgeable, helpful and made the buying process easy. I would recommend them to anyone who is in the market for a car.

So I have been emailing back and forth with the internet department of this dealership for a few days. I want a specific model of a brand new toyota. They sent me an rock bottom price invoice which I was very happy with. My wife and I made an appoint to visit today and when I asked to drive that car they told me it had been sold. In fact most of that model get sold before arriving on the lot. They knew the car I want was sold days ago so we walked out. We ended up buying a Mercedes Benz GLC at the Mercedes dealership. Very disappointed in this dealership, but thankful that I ended up with a great car.

Hello! Our experience with Bernard was excellent, his service and dedication was very accommodating and friendly! When we return we want him to attend us he found the vehicle we were looking for a beautiful and super clean white Toyota Highlander! Of course we recommend Toyota college station! And especially to Bernard our sales man! Five stars

I bought a used 2014 Toyota Tacoma from them (V6 double cab). The truck was in top shape and was priced accordingly (27K with 77,700 miles which was on the mark with Kelly Blue Book) so we went straight to financing after the test drive and thorough inspection. They were not pushy and the atmosphere was relaxed. I was offered a superb rate which kept my monthly payments where I needed them. Since I dont live in the area, they didnt waste my time trying to sell me dealer services that I wont ever use. I did, however, purchase a 60,000 mile extended warranty from Toyota which I saw value in having that extra piece of mind. In conclusion, I will drive down from DFW again to purchase another vehicle from them in the future

The sales person Emmanuel Civil is a honorable and nice person. Even though we didn’t buy the car, but still really appreciated his professional service. 👍

They take forever to do the simplest things. Been waiting 2 hrs for a tire rotation. Should’nt even take a hr on the busiest day

Parts and service took care of me. And Im just a traveler from Oklahoma. How do you give them 10 stars?

They have excellent service, Bryan college station Toyota, I recommend it.

Sold my car to BCS Toyota. No trade-in. Just a sale. I didnt arrive until 6:45 PM on a Wednesday evening and they close at 7:00 PM. One star for that. The car was appraised and paperwork signed, all done by 7:45. I was told to come back the next day to pick up the check because they didnt have anyone to sign it. Next day the original appraiser called telling me she would not be there and to see Paige. I arrived about an hour and a half after that, met with Paige, who put me off to someone else. This guy meets me in the lobby telling me he cant give me the check because they didnt have two people to sign it. This is infuriating. I feel like Im getting ripped off.

Would most definitely recommend going to another service shop. I brought my car in and paid well over 400 for service just to get it back the same day and the issue not be fixed. Took it back to toyata and was advised the issue never got resolved and now I’m having to pay an additional 2-3 hundred for them to go in and replace the part that they supposedly fixed. SUPER FRUSTRATING I’ll never come back. Ive never had a problem with paying more for service compared to the surrounding competitors, but this was the last straw.

We are really enjoying our new Camry … TK Isaac wonderful salesman, Thank you!!

I have purchased 3 trucks now from kieth Yoemans, and couldn’t be happier it’s easy to work with him. He listens and helps you find what you need. I’ll keep buying from him and bcs Toyota

When you go here make sure you request Garrett. Hes simply the best sales man Ive ever had the pleasure of working with.

I cannot say enough good things about their servicing. They never try to upsell me and they seem honest about what does and doesn’t need to be done. Everyone is very polite and well organized. Even when I temporarily relocate this summer to a bigger city, I’m planning on making trips back here to service my car.

Wish I could leave this place negative stars. Drove a hour to look at this truck and waited another 30 minutes to see it. Cheyenne, shows me one of the most disgusting trucks I’ve ever seen like I wouldn’t notice. This truck was disgusting and didn’t have the options of the one I looked at online. Plus it had dings and scratches. Two pictures show the nice truck I went to see. I can’t stand liars!

Haley the sells rep was out standing. She did everything right from the start. Within days of my first inquiry, she found the car I was looking for at the price I was quoted.The finance department found a interest rate that beat my Credit Union and explained everything doting the is and crossing the ts.Highly recommend to anyone wanting a hassle free experience.

Highly recommended to car buyers. a certain Cliff the sales staff was so nice with high professionalism attitudes in terms of dealing with customers. My Son and I were pretty much satisfied. It ended all good, therefore, I bring home on same day the fj cruiser 2014 model.

Shout out to Brad George who helped me seal the deal in my first time purchasing a car. Not only was it a incredibly professionally and enjoyable experience but I felt Toyota portrayed a level of trust and reliability that you rarely find with other dealerships. I can honestly say, I’ll be bragging about this for a while :) thank you again Brad! Super happy with my 2021 Toyota Corolla Hybrid!

This was the easiest car buying experience Ive ever had. I just filled out a form online, sent in a few docs via text, and Im getting the car delivered to my door today.

Haley Was a great sales consultant she helped me picked a car that I wouldn’t even have thought about getting, she was patient and kind and even put up with my toddler when I had her there with me.

Paige helped me with purchasing my first car! She gave us great advise, worked with us a lot! We appreciated everything she did to help purchasing my first car easy and smooth!

By far the best experience I’ve ever had with a dealership! Big thanks to John Gray and his team for helping me find my vehicle. 💙

Haley is great! Great experience here with her again and will be back to buy from her again!

We dreaded the idea of buying another car because weve only had bad experiences with sales and finance, but that quickly changed once we walked onto the BCS Toyota lot. Stevie Snellgrove met us at the door in a polite and friendly manner and then he continued to exceed our expectations. We were tough customers, looking at 3 different vehicles and have specific demands for purchase and finance. Stevie handled it all with professionalism and grace. He got us a better financing rates than we were pre-approved for, and he made sure service could back up every promise he made. I trust Stevie to sell my kids their next car.Then Seth and Brandon took over in finance and made everything super easy. No pressure and easy process. Im a BCS Toyota convert!

This store hustled to make our purchase easy! Friendly staff, busy/popular dealership, great finance department. Overall a good car buying experience.

Good people, great experience, easy deal.Teya Anderson was great to work with.Loving the Camry

Worth the drive up from San Antonio. My Salesman Caleb did a great job handling the transaction before I arrived. Verified the Sequoia I wanted was on the lot and taking my deposit placing a hold on it making sure it was there went I was able to finally check it out. I was in and out in 3 hours, test drive, trade-in appraisal, negotiation and purchase order drafted and signed documents with Ali.If I didn’t live in San Antonio I would happily continue business with this dealership.

Austin Sisco is nice and great salesperson.

They are trying to take every dollar from your pocket.The service from their financial department is horrible

Have bought two cars from this dealership and am always impressed with their service department.Recently I had my regular checkup (oil change & 7000 mile inspection) and they deteremined I had a nail in my front tire.Even though I did not buy this particular tire from them, they checked the hazard warranty status and determined that it would be replaced for free.They truly go above and beyond with their level of service.KUDOS to the Bryan Toyota team (sales & service).Im pretty sure Ill be buying my next car from them.

Marcus and Zee were awesome to work with! They were able to track down the vehicle I wanted, and had it within 2 days. Great experience with BCS Toyota! 👍👍

Bad shopping experience overall. Purchased a new vehicle from them, the sales person had provided us with inaccurate information throughout the whole process.

Our experience was amazing. Not pushy at all. My husband and I went in looking for a Four Runner and our salesman was Trevor Russ. He was the best. The whole team there was amazing. Very easy process. I would also like to mention Zeeshan Devani. He is the finance manager. I usually dread this part but he made the process so quick and simple. Thank you to the entire team.

I am writing this review since the salesperson was extremely dishonest with a lot of manipulation by hiding important information, not honoring my friends request to estimate monthly payment, protecting himself from ambiguous or rather extremely misleading communication, and not telling him that monthly payment include not only the car price/taxes/registration/documentation minus downpayment, but gap insurance and some other fees that cannot be listed with exact prices.This is a typical experience at a dealer like this. I tried to help my friend to check out a car at this location. Based on his interactions via emails, it looked like he had negotiated price already, but it was not the case when we got there. Then they ran hard inquary on my friends credit to run monthly payment while my friend asked them DO NOT do but soft inquary (just based on information, give good enough estimate of APR, etc.) Then they show my friend a monthly payment of about $420 for supposedly about $21,000 principals at 4.99%. I was calculating in my head that the monthly payment did not make sense at all. The salesperson was saying how much monthly payment was my friend was looking. It was just too bad to me that I pulled a financial calculator on my phone, and the monthly payment was supposed to be $343.12 based on all the information provided. I told the salesperson that the number was not matching up. Then he all the sudden saying that gap insurance and other costs are included, which is written in a footnote without exact amount. I told him that it is a BS. He had to check with his boss and he it comes with the monthly payment of $343.12.Now, this is probably a normal interaction with a dealer for anyone. This is the tactic that they use so that they can charge you more behind the auto loan. For the sake of you and your knowledge, I personally recommend all of you to learn personal finance and how to use a financial calculator. In addition, for a person with close to a credit score of 800, APR 4.99% on 72 month auto loan is too high by 150 to 200 bpts. Please make sure that you let banks compete APR instead of financing through dealers.Given the dishonesty of the salesman, I leave 1 star while I wish I could leave no star.

I’m so happy with my Rav4. The process was a breeze. Keith helped me and was very nice and proactive! Cant recommend them enough.

I purchased my second vehicle from here earlier this year...I now live four hours away but I knew I wanted to go back. After a very long drive I was looking for a quick and easy process and Haley did not disappoint. Although the car I wanted was not on their lot she had it there within two days and when I went back to pick up once again I was in and out super fast. There is a Toyota dealership 30 minutes from my current home but I’ll gladly drive back to BCS to have my car serviced there. I’ve been going to them since 2016 and highly recommend to anyone in the area.

Found the truck i wanted online. Called and gave them $ to hold the vehicle until I got there Wednesday night. I live 2 hrs away and had to get off work before I could head that way. Financing was easy. They promised to deliver my truck, but I had to drive back 2 hours to get it. My salesperson dragged his feet on giving my refund on my hold $, until I called to speak to manager about the situation. Love the truck, but not so much the service. May recommend dealership again, but not the salesperson.

Great experience. It was quick and smooth. Steven, the salesman who helped me, was very helpful

Ask for Aaron Douglas!Truly a remarkable dealership; I admit I wasnt looking forward to getting a new car at first!I had wanted to trade in my 2012 F150 for something that was going to be my first brand new (I was second owner on my truck) vehicle, and I had heard a lot of really great things about the new 2017 Prius. Most of it was praise on the stellar gas mileage, but it was also cheaper to afford and to insure. Considering that my truck was paid for, I was hesitant to just walk in and try to work a deal on a new car considering that my truck had some wear. Nevertheless, Aaron was an outstanding service member. Not once did he ever make me feel like I was under pressure to walk out that day with a new car, and was very cordial, polite, and easy to ask questions to. He was highly knowledgeable of the car and its associated warranties/servicing, etc., and had gotten me hooked on it.Within a mere couple of hours, I was able to test drive the car, get a value on my truck, and work a near clean key swap for the vehicle. Thus far (it has been a week with the car now), it has been an outstanding experience. The new technology (I have the Safety Sense package) is awesome, it can carry plenty of equipment with the hatchback and the fold-able rear seats, and the gas mileage just blows me away.Thanks again Atkinson, this was my first Toyota and will probably not be my last!

If you are looking for a dealer who takes care of you, listens to your needs and concerns, then Paige Crenshaw is your person. I set up an appointment with her after needing another car ASAP after my accident and within my budget, and when I arrived she already had 3 cars waiting for me to look at. Any questions I had, Paige was there with an answer. Talking to her was like catching up with an old friend, which made the whole process a much easier experience than what I had already played out and I drove away with a huge smile on my face. I could flood this entire page about my experience with Paige, but you should really make an appointment for yourself and see. You wont be disappointed. Thank you Paige!

Hassle free experience.My fiancee and I went in just to kill time and look at some 4Runners. While there a sales person offered assistance, but did not stick around to hover over us as we wondered around. When we decided which vehicle we wanted to look at they quickly found us a salesman. We dealt with Chris Waller who was friendly and professional, and most importantly, not pushy. Chris also seemed more knowledgeable than other sales people Ive dealt with. When it came to the paperwork, the sales manager wasnt there to pull one over on me and we were able to work out a price that I felt was fair, without difficulty, and quickly. The finance department was the same story. Easy to work with, got me a solid rate, and was informative on the warranties without being pushy. We came back the next day to bring my trade in. Chris told us when he would arrive the next day, and we arrived earlier than his scheduled time (intentionally, we were racing the clock for class) (if his boss is reading this, we were early, he was not late) and were helped out by Patrick(?) who was able to get my trade in all situated and they had us out of the dealership with plenty of time to spare. I was going to see if we could work in some nice all weather floor mats into the deal but I forgot, oh well. We love out 2017 Toyota 4Runner TRD Pro in Cement.

Performed a Truecar inquiry for a 2021 Tacoma TRD Sport. The price was reasonable and I was interested enough to be willing to drive several hours to trade in my current truck. Received an email from a salesperson that the truck I inquired on was already unavailable and offering me a Tacoma with fewer add-ons for a higher price. Several days later and the Tacoma I inquired on is still listed on the website and on Truecar, except the price on Truecar is now $2k higher. They obviously had no intention on selling the Tacoma I inquired on for the price quoted and instead tried a bait and switch. Flat out dishonest, even for a dealership.

Garrett Stratton and the whole BCS Toyota staff were a joy to work with. They are professional, personable and low pressure. Garrett spent several hours with us showing us vehicles, let us take one home for an extended test drive then spent more time with us and fully answered a ton of questions as we worked through our decision. Pricing was upfront with no hidden surprises. After the purchase he spent all the time we needed to understand the features of our new car and helped us sync our phones (quite the help for us non-tech folks).I would highly recommend Garrett and the BCS Toyota team to anyone looking for a vehicle.

I was looking for a vehicle for months. My wife and I knew what we wanted. I visited all the dealerships in San Antonio and all the salespersons were very pushy and tried to push us into something we didn’t want. My search for the vehicle we wanted also included online searches and I found one I was interested in but it still wasn’t the one. I reached out to Paige Crenshaw at Bryan College station Toyota and after months of searching she listened and was respectful of our time. She did her research for me and found exactly what we wanted. It was not in stock but she ordered it and it took almost a month to come in but she kept up with us weekly and let’s us know when it arrived. We traveled from San Antonio to pick it up and the process was fast and simple. I highly recommend dealing with Paige Crenshaw. She will make you feel like a VIP. Thanks for everything Paige!Christian CalderonSan Antonio

We just spent a few hours here while my boyfriend purchased a new Tacoma. He got a very good deal and it is a great truck. The sales staff was nice and patient while we took our time. They processed the sale very quickly and did a very good job. I have had some horrible dealership experiences before and I am pleased with the job done here by all of the staff. The only negative I have and it made a pretty strong impression on me are the girls they have greeting you or literally stalking you as you pull up is very awkward. I am not the kind of person who likes to be swarmed and followed and told what to do. I can see how for others it would be very helpful. I even tried going in the back way and avoiding them this time because we had an appointment but they came running to intervene. That I found very annoying. I would personally avoid servicing my car there if I had to deal with that every time. But that is the only negative. They have a nice waiting room and plenty of refreshments. Toyotas are great vehicles! Definitely go here if you are looking.

T.K. was amazing. He was very attentive the entire experience and asked the right question. He was extremely respectful and I highly recommend him.

This was my first experience buying a vehicle from a dealership. I wasnt sure what to expect but I am very happy with the entire process. Ben Winkle came out to the lot to show me around and answer any questions I had. After taking one test drive I knew what I wanted, and Ben did what he had to to ensure I was able to drive out that day with it being in my budget. Great customer service and I would definitely recommend Atkinson and Ben Winkle to any friend looking to purchase a vehicle.

Would not recommend dealership to anyone looking to buy any type of vehicle. I was told that if I would give a $500 deposit on a vehicle that it wouldn’t be sold to anyone else. Me and the salesperson had a conversation and I made it aware to him that the money would be taken to him in less than an hour. My girlfriend took the money to the dealership and even got a printed receipt that the agreement had been made that my vehicle would be removed from the lot from others interested in buying it. Well it turns out they sold that vehicle right in front of my girlfriend moments after the receipt was given to her. They were extremely unprofessional in the way that they handled things. If they knew that the vehicle was in the process of being sold to someone else I don’t know why they allowed my girlfriend to give them the $500 for the deposit. Things got worse when they said they couldn’t return her the money on that same day since the registers were “closed”. My girlfriend had to go the next day already being upset and disappointed with what happened the day before to get the $500 back. Worst car buying experience I have ever had and I will never forget the way they treated me and my girlfriend. To the employee by the name of Austin that was helping me through the car buying process but then shocked me by selling the vehicle that I had already told him of making the deposit on, shame on you. And to the employee Holen who wasn’t able to give the money to my girlfriend on the day of the car being sold to someone else, shame on you too. Terrible employees that lack some serious integrity.

Just purchased a 2020 Toyota Camry Hybrid. Everyone was knowledgeable and helpful in completing the transaction. We hit a bump... It was resolved promptly and courteously. Bernardo was very helpful through-out the transaction. I highly recommend Bryan College Station Toyota for all your automobile needs.

If you come here, make an appointment with Marcus. He is a fantastic, patient, knowledgeable salesperson. We ended up having to buy elsewhere just because we wanted a specific configuration that was not available on the lot. If they had had the exact option we wanted, we would have purchased with Marcus in a heartbeat. Marcus is 5/5 stars; do yourself a favor and set up an appointment with him.All that said, I was disappointed by the number of employees who consistently wore their mask incorrectly or just hanging off their ears. If you are concerned about proper safety protocols, I would encourage you to do your business online/over the phone (with Marcus!) as much as possible rather than enter the dealership.

Service department is a scam. They blatantly lie to sell service. I was told a few months ago that my brakes looked great, now a few months later they say they need to be replaced for an insane amount of money compared to even other dealerships. A friend of mine also came by and was told they need new tires and have a nail in one. Neither of those things were true, the tires were a month old and after inspecting on a lift there were no nails. Avoid their service department.

I went and traded my car in. The sales guy was wonderful and I got a great price on my car. But literally felt like I was rush the whole time. Found out the car needs new brakes I think. I have spent thousands of dollars at Toyota this year let alone fixing my car already. Now I’m going to have to spend more to fix this, when I should have not. Next time I will be taking my business to Chevy like I should have!

NEVER AGAIN!Wasted two days of my time! When I arrived the first day was t greeted after walking around outside for 20 minutes. Had to go inside and ask for a salesman. Then was never given options or even test drove. Was trying to shove a car down my throat that I repeated said I did not like. Was asked to sign papers for approval for the car that I did not like and after I went home and thought about it I went back but they were closed but I took a look at more cars and found another car I liked that was the same price as the one they were trying to force on me. Next day was asked to put $1500 cash along with my trade in in which they said was worth $1500 but on paperwork for the forced car was $3400 long story short I decided to leave and went to another dealership and was only there for about an 1 hour and a half and the deal was done on a car that I really liked. Perfect payments and they had options of cars that was right for me and I got to chose. Woman please take a man with you when you go! NEVER EVER AGAIN!

I’ve been driving my tours tundra for 5 years. I bought the extended warranty when I bought my truck at a different Toyota dealership. I take my truck every time to Bobby in the service department. He is THE GO TO GUY ! Great, honest, and dependable! They have always done me right ! They try very hard to get the vehicle out in the time frame that say. They will always tell you what needs to be fixed and what can wait. If they say it’s in need of repair then it truly is. Please go see Bobby in the service department! I don’t get anything for you asking to see him, all I am telling you is that you will not be disappointed. I only use college station Toyota for service, I have not bought a vehicle from there. They are my service dealership only, and there is no point in changing because they are the best at what they do !

I had my car detailed by a gentleman named Eddie and WOW— when I walked up to it I felt like I was getting a brand new car all over again! Definitely going to try to keep my dogs out as long as possible to enjoy this level of clean.

I would like to thank bryce that work in sales for his excellent service !!!

Had Such a Great experience at this Toyota!!! My mom went in for a Tacoma truck. We set up the appointment ahead of time and the truck was right out front with her name on it, literally.Brad was our sales man, & I cannot reiterate how great he was! He really was patient & really explained everything in detail. Brandon T. Was also alongside assisting during the sale process. He was able to translate a lot of the important details to my Spanish speaking mom. & he really fought for her to get the price she wanted! In the end she got a GREAT deal and went home with her dream truck!!!!! Thanks BCS Toyota!

We had a great experience here. Garrett Stratton is so professional and knowledgeable. We appreciate his advice.

I was in the waiting room they had cookies and coffee and ipad, service takes a little long however they do great job and fix the issues. Toyota lasts long and as a believer of this fact i bought high milage Toyotas, i recommend either as a brand and the dealer.

I had a BMW that I loved! However the dealership I used for maintenance was 2 hours away. I started looking for another vehicle and decided on the Rav4. After looking locally I started looking nationwide. I found a great vehicle at Bryan College Station Toyota. I had never bought a vehicle online and then had it shipped, but this was the best experience ever! Michael OConner and Holden were great! From the time they took to answer my questions (and more questions), send pictures and down to the delivery driver I could not have had a better experience. The driver who delivered my car loved Toyota! He was wanting to make sure I knew all the features that came equipped with the car. I may be 10 hours away but I would not hesitate to buy from them again!

Had to get a new windshield due to a really bad crack. John helped me out even with my terrible schedule and poor planning. He was able to get my car picked up from work and dropped back off with my new windshield! It was so great and everyone was so wonderful to work with. Service is outstanding with them!

Keith Yeomans is absolutely the best sales representative that I’ve ever worked with. I flew out to Bryan College Station Toyota and drove 1100 miles back west just to do business with Keith, he knows what he’s talking about when it comes to Toyota’s and he made me feel comfortable through the entire process.

WE WERE THERE FOR 4 HOURS NOT TO MENTION THE SURVICE WAS REALLY BAD AND TONY WAS REALLY RUDE

Bought the upgraded heavy duty floormats. They wouldnt even vacuum my truck and install new floormats. Im usually pleased with them. But, 200 bucks worth of floormats and they cant even vacuum the truck?---- Atkinson---- If I were to call or go up there. Who would I ask for?As of 2-13-2019. No Answer From Local Toyota Team. It has been 2 months.

Loved our buying experience through Keith Yeomans. Straight talk and nothing but friendly. Will use him again in the future!

Never been here before and it was an amazing experience. Everyone there was friendly and helpful. The facility is clean and just great atmosphere that made me feel comfortable. HUGE shout out to Paige C. who helped us get a new car for work. People like her that gives Toyota a good reputation. We will be back for our family car NEXT.

Great service at all levels. Highly recommended