user
Jiffy Lube
1900 N Reynolds Rd, Bryant, AR 72022, United States
Appearance
Jiffy Lube
Comments
Ma
Review №1

This is the best Jiffy Lube Ive ever used. The customer service was excellent. Marcus was very courteous and I was in and out very quickly.

Ni
Review №2

Marcus the service advisor took care of our transaction and treated us like royalty. This guy walked me through the needs of my vehicle and helped me determine a plan of action for my brakes and even let me know the price estimate for when we were ready. All this and he still didnt try to force me into any extra services which has guaranteed that I will be back again for other services.Also the service was stupid fast and nobody judged me for the nightmare my car was 😅🗑️🚮

Ma
Review №3

Overpriced, and they did not do the extra services that I paid for. Did not vacuum.did not check tire pressures. Did not clean windows. On a trip the next day I had to stop because tire pressure light came on. All tires were under pressured. The cashier was friendly andDid vacuum when I complained.

Ja
Review №4

Oil change and a great car wash. I will be back. Young men working there cared about customer service.

Sc
Review №5

Excellent advice and services. They are honest and will happily give advice to help you save you time and money.

Na
Review №6

I thought this was a good place to send my wife for an allignment after I installed new rims and tires on her vehicle. Boy was I wrong! During my install I always make sure to do a thorough check of my vehicles, and everything seemed to be up to par. The next day she went in for the allignment and they tried to sell her inner and outer tie rods. They told her the allignment couldnt be done until this was corrected. I know that if the tie rods are wore that this is true, but I also knew that they were in good shape. Just to make sure tho, we took the vehicle to another tire shop for another opinion. They had several of their techs inspect the vehicle, and they informed us that the allignment could be done and everything was just fine. They even warrantied the allignment for a year. We werent the first people theyve met that had a similar story from Jiffy Lube on Reynolds rd. The employee at Jiffy Lube that was attempting to work on our vehicle was either a crook or has no clue what hes doing. Either way I hope this helps you avoid this type of situation with them and we will not be taking any if our vehicles back to them

Jo
Review №7

Been taking vehicles here for over 2 years now. Always a pleasure!

Ga
Review №8

Good service. In and out in 30 minutes. Friendly.

Fo
Review №9

I had serious issues with their service. They over filled my oil, stripped lugs, and covered the top of my engine with oil.I had already written a review here that was 1 star. Given it was deleted a couple of days after posting it, I have reported this company to the Federal Trade Commission under the Consumer Review Fairness Act.I didnt contact them after this case because I didnt want them to touch my car again. I didnt even ask for my money back or payment for damages, but now I realize their positive review score and company is all lies.

Ra
Review №10

Another Five star service from the crew on Reynolds Blvd. My second visit was just as great as the first. Thank u Marcus and Derrick for your recommendations and friendly service!

An
Review №11

It was less than 20 minutes and I was able to get my air checked, oil changed, fluids topped off, and they were very courteous.

Ch
Review №12

Went to have my tire patched cause I had a nail in it. Tim greeted me soon as I pulled in to ask what I needed help with. He was very friendly. Took them no time to get my car in and my tire fixed. Was very pleased with the service and how fast they was. Will definitely go back for service in the future.

Ca
Review №13

Great place, I will take all my vehicles there

Cr
Review №14

Everyone was amazing. They were fast and efficient. I will so bring both my vehicles back again.

Li
Review №15

The crew was professional and unassuming. Super Fast and explained everything before completing the job!!

Ju
Review №16

These guys are great! The take care of 3 vehicles for me. Always very courteous and professional! Can’t say enough good things about them. They are always thorough as well as honest.

Ga
Review №17

Very great customer service from Marcus and his staff was very fast and efficient.

Ke
Review №18

Honestly not that bad of a place. They offer free vacuums as well as a good quality car wash. I dont particularly recommend automotive work here due to the sky high prices that you could get cheaper easily. The vacuum has a high suction power as well, not one of those that you have issues getting anything up.

Ja
Review №19

A bit pricey, but I recon $75 is what the market bears for oil change and tire rotation. Good service!

Ke
Review №20

I came for an oil change and received new tires, front end alignment and new air filters! One stop. EASY! Great experience.

Ms
Review №21

Very friendly and helpful. Great customer service

Jo
Review №22

They left the radiatir cap loose on my truck causing the motor to overheat. I was able to save the motor but tightening the radiator cap after servicing is a big deal. Its a pressured system and wont work properly without being able to pressurize.

Ro
Review №23

The mechanics here are some of the best I have ever seen. Not just the mechanical standpoint but the professionalism and service really shined above other stores. Highly recommend coming here for your issues.

Ro
Review №24

I have used this location for all my truck services for 2 years. The service is much better than you will get at any “big dealership” I have ever used. I highly recommend this business.

Ke
Review №25

For my time and money, both are well spent when all I have to do is pull up to the bay door, go to the waiting area and verify the service(s) I requested, relax for a few minutes, then leave with the piece of mind that I received a job well done.

Gl
Review №26

Ive used this location in Bryant for several vehicles. The gentleman who runs the location is very friendly and knowledgeable about vehicles, he takes the time to explain services they offer . Purchased tires from them for one of my vehicles didnt have the money to purchase them, he informed me of a program that offers help with services. Filled out the application got approved and they replaced my tires in a very timely manner. Had been using Walmart in the for services such as this in the past they are quicker and no appointment is necessary .

Kr
Review №27

Yesterday, I was out with my Mom shopping in the Little Rock/Bryant area when my tire sensor started going off in my Jeep. Not being from the area, I called around to find someone to help us with a screw in my tire. Finally, I called Jiffy Lube store #3812 and they were ready to help! As soon as I pulled up in my Jeep, they were nothing but kind and helpful. My tire couldn’t be saved, but Seymuell put my spare on for me so we could make it 2 hours back home. I just cannot say enough good things about this place and the gentlemen that work there. They deserve more than 5 stars in my opinion! Thank you all!

Ta
Review №28

Very friendly hard working guys! They explained everything that needed to be done and explain everything that was recommended to be done. I will definitely be back to have these guys do my oil changes and other maintenance.

Hu
Review №29

Edit: Several months ago I came here and had a terrible experience. I came by today to have some tires mounted and there was no wait, everyone was extremely polite, and Sam hooked me up and got me out quickly.

Jo
Review №30

In and out super fast. No wait time. Fixed everything that needed fixing.

Ti
Review №31

Great experience. I will go back

Bi
Review №32

Terrence and his crew were very professional. They got me in and out quickly despite being busy. I am always impressed with how thorough they are while checking for any problems while doing oil change.

ca
Review №33

Loved visiting this location. Workers were extremely friendly and knowledgeable. Replaced a tail light and had me in and out in 5 minutes

Ch
Review №34

The gentlemen operating this business do a superb job! They’re all very knowledgeable and professional. A+ service!

Al
Review №35

I had a great experience the employees. I would recommend using them.

Ti
Review №36

I came in around August 2019 the service was excellent .I had struts replaced the young man I think his name was Terrance very professional & respectful .the service was so great I brought my other vehicle in a week later and had work done .I would definitely refer other clients .Great job young man

Ga
Review №37

I drive a company car and I’m in here almost every month. They are always very courteous and take good care of my car. I wouldn’t go anywhere else.

Br
Review №38

They told me my coolant was low & charged me to refill it but didnt mention the coolant leak 🤦🏿‍♂️

Pa
Review №39

They are always quick and nice.

Ja
Review №40

Very good place to go, very friendly and professional.

Mi
Review №41

I took my car to jiffy lube in Bryant, amazing customer service, the manager was very friendly and the team did a great job with the oil change And topped off all of the fluids that I needed.

T
Review №42

Staff treated me great . Very quick also informed me of services that are recommended by my manufacturer. Will be using them again. Fast service and clean facilities.

An
Review №43

My key fob stopped working, the store manager took his personal car to the dealership to get it fixed and didn’t charge me for it. Great service and true southern hospitality!!!

Da
Review №44

Came here got an oil change. They had me in & out! Great customer service

ka
Review №45

Incredibly slow, not even mildly polite.

Mi
Review №46

Had trouble at another company when i went to get my tires changed. Went to them and they did it super fast. Have been going to them since that bad experience and they are always super nice! I feel their prices are very reasonable and will be going to them from now on!

Ta
Review №47

I was very pleased from the service I have received at this location been to several other juffy lubes and there service does not meet up

Sa
Review №48

Theyve stripped out the oil plug on 3 of my family members cars. One of them twice. I had to have 3 people help me get mine off. It eventually took a master mechanic, vicegrips, and a hammer to get it off. Also incredibly overpriced. Never Again!!

Ta
Review №49

The most efficient and friendly service I’ve ever had for an oil change.

Ja
Review №50

Service was great and in a timely manner. Will recommend to friends and family.

Ja
Review №51

Always top notch service at this location! I won’t take either of my vehicles anywhere else. Love the staff!

Cy
Review №52

Excellent customer service! Always get me in and out in a timely fashion!

Ma
Review №53

Expected mediocre service

Ja
Review №54

These guys did a great job! Friendly environment and great customer service.

Mi
Review №55

They were prompt and easy to work with. Very satisfied overall.

Je
Review №56

The staff is professional and I didnt spend too much time waiting. I didnt like the price but the world keeps spinning.

La
Review №57

I had a wonderful experience. The workers was very friendly and professional. I will return

De
Review №58

Terrance is the Best!! He always take of me and as a women that makes a Huge Difference! Ladies he will take care of you & your car!!!

Al
Review №59

Excellent! Recomend to everyone.

Sh
Review №60

They did a good job on my car. Will come back for more work on my car and truck.

Cy
Review №61

Terrence was unpleasant, did not explain the service available. Inadequate information from a previous visit was n the file

Br
Review №62

Got the job done, customer service is nonexistent. Would use them again if I was in a bind, but most likely will go elsewhere. On a positive note, they are usually not busy.

Ma
Review №63

Fast and friendly good service and will continue to use this for my vehicles

Ro
Review №64

Best Jiffy Lube ever. These guys save me over $375 versus the dealership prices and guarantee their work.

Ca
Review №65

In and out oil service and they vacuumed the floor mats! Love it!

Li
Review №66

I had a signal light bad they fixed it

Ma
Review №67

Good place to get a fast thorough oil change or carwash. Vacumes are free & really strong. The staff is friendly, professional & knowledgeable. 1 of the top plaves in Bryant for a Good quick oil change.

Mi
Review №68

Great customer service and a friendly staff.

ma
Review №69

Very personable and friendly. Wasnt able to to get my problem taken care of there but nonetheless excellent customer service and clean facility.

Da
Review №70

Love the service very nice and respectful men

Ke
Review №71

My tire valve blew off so my tire was flat and they changed it really quick, immediately on my way. 10/10 would come back.

Dr
Review №72

I have no complaints. Very nice and helpful.

Wo
Review №73

Great friendly service.

Wi
Review №74

Nice place and fast for service

Ta
Review №75

Dont go there if you have a fleet car.. they will tell you that cant do it cause manager isnt there. They only except you if your paying cash .

An
Review №76

Great

Ra
Review №77

Very fast and all the workers are very nice

Kr
Review №78

THE TECH STOLE CHANGE FROM MY CENTER CONSOLE when I got an oil change today, and their free vacuums are so weak that they barely vacuum at all.I quit going there months ago because one of the guys who works there hit on me a lot and made me uncomfortable. I gave them another chance today and they blew it.If I cant trust you to leave my change alone, I cant trust you to do what you say youre doing under the hood of my car. I spend a lot of money on synthetic oil changes and maintenance, but I wont be spending it at the Jiffy Lube on Reynolds Road ever again.

Ma
Review №79

Great service. Great guys.

Ph
Review №80

Best place around

W
Review №81

Excellent experience &Fast

Br
Review №82

Great service.

Ad
Review №83

Too expensive, but very fast.

Lo
Review №84

Excellent customer service

te
Review №85

Great wash

Eu
Review №86

A little expensive

mi
Review №87

Excellent service

Je
Review №88

Fast!

Information
1 Photos
88 Comments
4.5 Rating
  • Address:1900 N Reynolds Rd, Bryant, AR 72022, United States
  • Site:https://jiffylube.com/locations/ar/bryant/3812
  • Phone:+1 501-943-7339
Categories
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:10:30AM–5PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations