user
Schuele Ace Hardware
22 Summer St, Buffalo, NY 14209, United States
Appearance
Schuele Ace Hardware
Comments
Sm
Review №1

Staff are extremely helpful. Ask nicely and they might even help fix a flat tire on your bike, or help lift a box for you to your car. They are super knowledgeable of what is needed to fix your problems.

kr
Review №2

I dont know where they get their employees..but they are soooooo nice and knowledgeable. Me and my Mom went there on Sundy..young guy long hair helped us what a pleasant human being..thank you!

Do
Review №3

Helpful friendly workers, always ready to find your product!

Cl
Review №4

Ace hardware is the place to be if you got things that got to to be fixed or cleaned Ace can give you all the tools you need. Visit this place would be great. Their knowledgeable friendly and have patience with me. They dont know my name but soon theyll know it and then theyll be a five star when they can say hello to me by name. Have a beautiful day. ☺️💪💯

Mi
Review №5

Ace is always professional and friendly. No exception here. Employee at the front register knew where the item I wanted was and directed me to it. Right there, thats 5 stars. Rare to be able to ask anyone a question and get a response these days, let alone the correct one. Parking is even easy in crowded Allentown. Ill be back.

Ja
Review №6

They are so convenient and have everything! Plus I can bring my dog in with me and Tony always gives her a biscuit. Very good customer service.

Je
Review №7

Great selection!! Everything is very accessible

Ma
Review №8

All lot more products in this small store than you might think. Very helpful staff.

An
Review №9

Helpful, knowledgeable and convenient. Great little hardware store.

Ti
Review №10

Always helpful: someone to find it and if needed lug it to the car.Pleasant staff that put in the extra effort.

LC
Review №11

Great ppl great business, knowledgeable, well stocked. Not a big box store. Classic, cozy hardware store. Good lighting.

Di
Review №12

The best help here

Do
Review №13

Very nice place .good friendly workers

HD
Review №14

Friendly and helpful staff. Unbelievable amount of stuff there.

Ro
Review №15

Our preferred hardware store. Nice and compact, easily accessible by foot, bus, bike, rail or car. Staff are always incredibly helpful and you can get in and out quickly.

Ma
Review №16

I take customer service very seriously, so when I have an experience that is more than average (good or bad), it sticks with me. I went to this location for the first time the other day, and am oblivious when it comes to hardware stores like this. Joe was INCREDIBLE and it meant so much to me. It was one of the best customer service experiences I’ve ever had. Thanks Joe!!

Ch
Review №17

For a small store, they carry quite a bit. Great neighborhood hardware store--convenient, fair pricing, helpful friendly staff who dont run n hide like at the big well known store (you know who I mean)...Of course if you need large amount of repair/building materials you wont go here, but for smaller projects/repairs or an item or two...its worth it to try this place out, itll be you go-to place especially if you need to save time and hassle of waiting in long lines or dealing with not so helpful associates.

Ni
Review №18

I walked in to find none of the employees wearing masks (Feb 3, 2021). They quickly donned their masks when they saw a customer (me) approaching, but I no longer felt comfortable in the store and quickly left.Also, the online inventory did not match what was available in store, so I could not find the item I was looking for.

Le
Review №19

Always helpful - great to have a city location to get hardware essentials!

Ka
Review №20

I was over impressed with the prompt courteous service from Schuele Ace Hardware. I needed help getting a new lawnmower delivered on the busiest lawn and garden weekend of the year. If the service is that great on Memorial weekend it speaks volumes for the rest of the year. I did not expect the lawn mower to be delivered with a tutorial within 24 hours. Thank you to Schuele Ace Hardware for your help in this difficult time.

Ji
Review №21

Thank you, Schuele Ace Hardware, for providing such a painless shopping experience! Specifically, Hunter, for assisting me with my order and Dan for providing a seamless delivery! I purchased a grill and you delivered it the same day! Every communication was courteous and professional! I wish every store conducted business like you! Don’t ever change!

Ch
Review №22

Has almost everything! Decent for the store size

Th
Review №23

The associate Baraka was extremely helpful. I came back 4 times until i found the right piece for the gas line connector and each time he was professional and courteous. And yes together we got the right piece and my stove works great! thank you!

Mi
Review №24

Ace is the place! Helpful assiciates and a great selection in a small store with plentiful parking. Skip the big box and shop here.

Br
Review №25

I love this place. Its a great alternative to Home Depot. They dont have as large a selection and everything is slightly more expensive, but this place definitely has the charm of a local hardware store. The staff are great.

Jo
Review №26

Were going to pay a bit more for paint but the paint is excellent paint and stuff doesnt pee off within a few years the right way to go

Da
Review №27

Great service nice friendly place, full of great products.👍👍👍👍👍

Cl
Review №28

Just what I needed and the associates were friendly and helpful

Da
Review №29

Always super helpful and quick. Very convenient to have downtown. Sometimes limited selection because of the size of the store, but they usually have at least one of whatever youre looking for.

Co
Review №30

Fantastic staff, always helpful

Ke
Review №31

The guy was an excellent customer service rep

Ma
Review №32

They come in clutch.

De
Review №33

Staff helpful.

Ha
Review №34

I love this place generally but today I took two foot by two foot windows that needed the window glass replaced and they wanted almost $100 per window to put in the glass that I had already brought with me. $$$$!!!!

ho
Review №35

My hidden gem.....they have everything

ju
Review №36

Awsome people. And very polite

i
Review №37

Great store, staff are always a pleasure. Very knowledgeable about various items that you may buy.

Do
Review №38

Good local hardware store.helpful staff.

Ni
Review №39

Awesome spot to pick up supplies for your weekend project. Surprisingly large selection for a small store. Without a doubt the best part of shopping here is the staff. Always present, always helpful.

Vi
Review №40

Ita a small store, however they manage their space beautifully. They had all of the items we needed in easy to find places. Ty!

La
Review №41

Always helpful, convenient location, well kept store everything in place, good people.

Da
Review №42

Mike the paint mixer was completely awesome. He knew how to mix my colors perfectly in the exact shade that I wanted. Go and see Mike for all your painting needs. Tell him that Dan sent you.

ro
Review №43

Good.

Je
Review №44

This is the best hardware store Ive ever been in. It may appear small in size, but they always have everything Im looking for. The staff is always knowledgeable and friendly. And for me its much closer than going to a big box store which I try to avoid anyways.

Br
Review №45

Terrific customer service

Er
Review №46

They were helpful and close to downtown. Saves me time since I dont have to drive to like Home Depot or Loews. I usually go there for the winterization kits, they always have them, where as other places typically sell out. Their kits are also fairly priced.

Da
Review №47

This locally owned paint store has a great selection with a very knowledgeable staff. After waiting in ridiculous lines at box stores with staff who only new a memorized pitch, i found this place and now always by my paint here. A favorite among local contractors too, they recently added a small but well stocked hardware store next door. These guys know their stuff.

Da
Review №48

You know how when you move into a new place and seems like you need hundreds of new things? Well Thank God for Ace hardware! Very close to my new apartment so I didnt have to travel miles to a giant store. I mustve been in there 5 times in a week and each time the guys were expertly able to answer my obscure questions and immediately locate what I needed, like a washer for a new shower head! Super friendly AND knowledeable staff AND in my neighborhood! The perfect 5 star combo!

Bi
Review №49

Extremely helpful, I walked in and every worker that saw me said hello, very dedicated staff. I love it

Da
Review №50

Nice store in the middle of the city (Buffalo)

Sh
Review №51

Always extremely helpful service! And great post for my plants!

Do
Review №52

They have everything you could possibly need

Da
Review №53

Im in here 3-4 times a week. The staff is very helpful and for the size of the store they sure do carry a lot of inventory. The hardware selection is way better than other storeS.

BO
Review №54

This is by far the best run hardware shop in Buffalo!.They have just about everything you need, their prices are very fair considering the size of the store and the salespeople are spectacular!You will never wait for help and each and every sales person is knowledgable, friendly and professional.

Tr
Review №55

I love that they are in a more residential area. I do not have to travel to a strip mall. Their staff is friendly and helpful.The only reason they did not get 5 stars is; because, they do not carry everything a bigger store would have in stock.

Ka
Review №56

Every time I need something the staff is right there to assist. (Except Brandon) They can do without him and his poor/unprofessional attitude. They dont sell you the most expensive part or tool but the one that will get the job done.

Lo
Review №57

No issues. Good selection of good products. Much more convenient than driving to a box store if you live in a neighborhood near downtown.

We
Review №58

Fantastic experience. These guys know their stuff, and amazingly know where theyve hidden an entire store in this tiny shop. Super convenient, very friendly, and a great store!

Ko
Review №59

Staff are professional, friendly and liked to give me discounts if they had those available! Store selection is also great

St
Review №60

Great staff

Co
Review №61

Great, friends and helpful service.. had everything that I needed. Great deals too👍👍

Le
Review №62

Very helpful here! Love the setup how so many things are organize in such a small space gives you sense of a family store setting!

Da
Review №63

Nice little shop. Not a big warehouse like HomeDepot, but the staff were super friendly and helpful.

Ki
Review №64

Always usually has what i need and can help me find it. Just once i wasnt able to get what i needed but it was a specialized mechanics tool and its alright. Very helpful, didnt try to scam me because im female. Made good suggestions for fixing things and always greet you when you come in. Great Bunch of guys(havent seen a girl yet lol).

Mm
Review №65

Very helpful staff ! A little bit of everything !

Da
Review №66

Great hardware store in the ghetto

Er
Review №67

Excellent went in there and staff was right there and came up to me right when I walked in to ask what I needed. After that proceeded to show me where it is in store. Very helpful, friendly, talkative and courteous people who work there!!! Will go back again soon

Ed
Review №68

Everything I needed. Great experience

Me
Review №69

Great service

Ar
Review №70

Nice compact store that can surprise you with what you can get and the price is often great!!

Do
Review №71

Excellent service. Knowledgeable staff.

Re
Review №72

They always have what I need and have great prices. Theres always a sale going on shiii thats great. Helpful staff

gb
Review №73

Great place, they are very nice.

Br
Review №74

Ace always exceeds my expectations, especially in customer service. Prices are great, workers are always walking around and helping and very knowledgable. Theres a reason I pass all the other hardware stores in my neighborhood just to go to Ace.

Sh
Review №75

Always efficientand quick service. I love this place!

Ra
Review №76

Love that place

Mr
Review №77

1st time in. Amazing store. The staff was exceptional, answered every question, and knew exactly where everything was.

No
Review №78

Had a great experience save some money

Pu
Review №79

Nice and friendly

Me
Review №80

Needed a few keys and odds and ends. Stopped in very friendly and helpful staff.

Ad
Review №81

Sales reps are walking around always looking to help you find what your looking for.And youll walk out of their with confidence that the job your tackling is going to come out the way you expected to.

Ke
Review №82

Hard working good people

Ch
Review №83

Great deals and good prices

Ba
Review №84

Our Mom n Pop Ace Hardware has everything we need and is just around the corner. Who needs long lines waiting to get into Home Depot in the age of COVID? Not me! 👍

Th
Review №85

Well organized, and managed by a friendly and helpful staff.

Ta
Review №86

Always helpful. Able to get in and out quick.

Ka
Review №87

Alway had great people helping

Ed
Review №88

Excellent service and very friendly and helpful employees.

Mi
Review №89

Great location. Shop local. Basically everything you need.

Da
Review №90

Great customer service - Always!

Ch
Review №91

Great knowledgeable staff and a surprisingly large selection and inventory.

Th
Review №92

The staff is always friendly & eager to help, my one stop for all home improvement needs! Rare they dont have what I need, even despite their size.

Kr
Review №93

Very nice employees beautiful clean hardware store that has everything… seriously everything!!!

Cu
Review №94

Helped me out with warranty on craftsman despite not having the right one there. Extremely helpfull and staff goes above and beyond.

Do
Review №95

Very helpful and great service

Ca
Review №96

Michael was great! Knowledgeable, helpful and personable!!

De
Review №97

Great customer service and great product selection!

Ka
Review №98

Convenient local store in the neighborhood. The pennies you may save at Home Depot, youll spend in gas to get there, and pollute the air, too. Shop local.

Ad
Review №99

Great job Keep up the good work

Je
Review №100

Loved the layout of this store.

Information
19 Photos
100 Comments
4.6 Rating
  • Address:22 Summer St, Buffalo, NY 14209, United States
  • Site:http://acehardware.com/mystore/index.jsp?store=15396&cid=localstore15396
  • Phone:+1 716-259-8428
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–6PM
  • Friday:9AM–5PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations