Unsure why google reviews are so high.I bought this car 17 July 2020.Bad:1. Engine was replaced prior to sale and this was not disclosed to me2. Car leaks oil. Not disclosed.3. Car leaks coolant. Not disclosed.4. Electric radiator fan was replaced with a mechanical one (they bolted a fan to a pulley on the serpentine belt) and the wires for an electric fan are no longer present. I suspect this was done when the engine was replaced and they did it to save money which is fine but it should have been disclosed and it was not.5. Car overheats on hot days after 45 minutes (probably related to 4). I use the car as an around town car and have a different one for road trips. Not disclosed.6. Radio doesnt work about 55% of the time which was not disclosed.7. Steering wheel is misaligned. I knew this when I bought the car but it speaks to their lack of mechanical talent8. The bottom engine cover was riveted in (non removeable fasteners) which, given the above, I believe was intentional to hide problemsGood:1. Car still runs2. Spare tire wasnt stolen out of the trunk3. Salesmen here are good at their jobsEdit: Response from owner is polite but does not address that the motor was replaced (and with non standard parts) and this was not disclosed to me prior to sale. Given the repair job done, I did not contact them as I didnt really want them touching the car.
They were exceptional. From the test drive to the day of purchase. Danielle and the whole staff really, were very helpful answering all my questions. There was an issue with the brakes they took care of it right away even bought me and my daughter dinner. If you ask me this is the place to come because they are customer oriented. They are honest and fair. Thank you Elan automotive group! May God bless you all.
Lemon 🍋 cars looks good but not good.I will not recommend this dealership to my worst enemy.My Husband got a nice looking Mercedes from them. Very good looking car was brokedown before 30 days was even over they didnt even want to fix the car. And didnt! So my husband end up getting it fix himself. At his expense. Before another 30 days even pass some else went wrong. I do not recommend this place . Now the air is out in the car. We have only had the car 3 months.Really sad. We had to buy another car just to get around. Cause that one was in the shop.We sold 2 running cars with no problem just to get this mess. Everything that looks good aint good. This place a prime example!
Yes a great wonderful car lot! Dani was beyond great with trying to get me a car! I had a hard time getting insurance and she drove me around literally to 5 insurance companies her self! Very sweet & professional! She didn’t try to pressure anything!!
I had such a wonderful experience purchasing my new car. Dani was such a sweetheart and I would totally recommend everyone to check them out. They take well care of their clients and pay attention to detail thank you once again for making me a happy customer!
The Elan Team works hard for they’re customers. I appreciate that, as a hard worker myself. Dani and the team are awesome! Piece of mind doing business with them. Thank you guys!
This place is the best buy here pay here place I literally ever been to. They was straight up front with everything we needed to know about our new car. Yes we was APPROVED with them and got the vehicle that I really wanted, with payments cheaper than I expected. I will be sending my family to them as soon as possible. If you are in need of a GOOD vehicle please come here.
Very friendly and helpful with the purchase of a vehicle. They was able to help us get into a vehicle even with poor credit but was able to get into a car so she could get to work at her new job. Thank you.
I bought a 2003 Toyota corolla from them and everything they said they did to the vehicle checks out so far. In fact I was really impressed with the overall Quality of the work they did even the interior detailing was very impressive.From my experience they are really nice folks it’s rare to find a trustworthy car dealership but I think I may have found one. Definitely give them a shot if your interested in purchasing a car.I’ll post updates to my review if anything changes but I doubt That I’ll have any issues.
I found my dream car here and it was the easiest car buying experience Id had in all my years. Knowing that I get discounts on repairs AFTER my sale is final, was just icing on the cake. Amazing Staff. 🤩
Dani and Josh are great! Purchased a few here. My go to spot. Please visit them. Never disappointed.
I had a great experience with Elan. After a long day of viewing cars in the area just before heading home I decided to turn around and stop at Elan when I noticed the nice lot.I was nicely greeted by a gentleman even though he was already busy assisting others. Soon after I saw a vehicle I liked I was welcomed inside to start the test driving and approval process.They helped me arrange lower monthly payment, did not pressure me to buy and Danielle even helped me get the vehicle home although I stayed a little past closing time. Everyone was very real friendly and patient throughout my experience. They made my birthday weekend and I’m still loving the vehicle.
The sales lady was the best Ive ever experienced. She was very knowledgeable and patient as I tried out several vehicles. They have a wide variety of cars that a really nice used vehicles. I had a great experience!
I always love coming to Elan!!My girl D, and then Josh and brian,Brian, always always so good too me..Thanks yall!!I appreciate everything..
Real nice people a good customer service they work with you a lot. 100 recommended
Awesome place! Very happy with everyone here! Definitely recommend.
I came into today because Im in the market looking for a new SUV. The experience I had with Elan staff was Exceptional!!! Let me tell you Danielle and Josh were absolutely a pleasant to deal with. They both answered every question I had, was able to show me where they put money into every vehicle before it hits the lot to meet their high standards. Very nice selection of SUV to pick from and super clean Vs. other car lots Ive gone to and they dont do have or show you half of what Elan has today... I will most definitely be back to buy my vehicle from here. If you want a place that is going to give you the excellent customer service, knowledge of what you are getting and what has been done to the vehicle, No lies, Gimmicks, No persuasion needed and not being pushed around this is the place to Go!!!!! I want to thank both of you for the wonderful experience I had today. Cant wait to do business with you.
So I came to Elan automotive today and automatically they came out to assist me, they answered all my questions and the experience was smooth the whole way through the process. They spoke clear and willing to help. If you come here you’ll leave happy trust me . Thanks Danielle!Lori is also great.
Excellent owner great company. Gave me a great deal on an awesome car and followed up with afterwards to help make sure everything was all good ! Best dealer EVER !
Joshua was very helpful, patient and honest! As a matter of fact everyone there was kind and friendly!!! Found a great truck for a good price that runs smooth and was very clean. I highly recommend these guys if you are looking for a used vehicle.
I want to write a retraction to my last post. It is important that I apologize to Elan Automotive Group and most of all Joe. I stated that I did not receive service after the sale. When actually I was contacted by Mr. Joe that left me a messages. I just fail to listen to my voice mail. We did talk and Joe was very professional in handling my problem. He assured me that they would be their for me as long as I need them. Thank you Mr. Joe. I really appreciate you as well as the entire Automotive team.
Had a great experience the staff was very helpful would definitely recommend them..
Had the best experience with Elan automotive got a good deal on a truck great sales lady named Danielle very happy with her and the car lot
I have purchased 2 vehicles from Elan now and have been highly satisfied. The folks that work here are friendly and helpful, plus there is no BS or high pressure to buy. They sincerely want to help. Unlike other dealerships, you are not there hours upon hours to purchase a car. It is fast and easy at Elan.
I WOULD LIKE TO SAY THE CAR SHOPPING EXPERIENCE WAS TRULLY 5 STAR here !!!! DANI she was very perfessional, very friendly, I mean she made us feel like family, So that alone made us feel very comfortable and excited about wanting to purchase here .Not only that here what they say they can offer is trully their word .Very very good quality cars. I was just truly impressed .I would definitely recommend. The process was simple and quick! Love ❤ love ❤ love I would 100 percent AGAIN recommend and refer !!! GOOD LUCK and thanks Dani!!!!
I have purchased 3 beautiful Mercedes Benz over the last 8yrs and they all still run today and never broke down or ever let me down. From my 98 E320, my 06 E350, and now my 08 E350 with super low miles. I recommend Elan for your next purchase. They are awesome
I am very grateful for your service and for the trust that you gave me thanks for my new car I really loved a super reliable place I can recommend it they serve you super well that I really felt very comfortable the truth thank you for letting me join you are very attentive to the client they were always by my side looking for options they make the client feel good
I had a horrible experience at a Chevrolet Dealership. With Covid my credit has suffered. These folks were amazing to deal with. Super easy. I sent over what they needed...went by on Saturday...a few hours later I drove off in my new truck. I love it! They also did all the service work on the truck so if there are any issues I can bring it to them to look at. Got a great interest rate...5 Stars. Joshua was great and Lori so easy to work with for the financing portion. Thank you!
Danielle is wonderful to work with and very sweet and helpful. 2 days after purchasing our van, my key broke and they got me in on my terms and fixed my key no questions asked! We will definitely refer other customers and even car shop here again ourselves in the future!!
Bought a 2012 Ford explorer. They are very transparent and up front. Willing to answer all questions. Gave me keys to several vehicles I was interested in. I had a issue with being able to give downpayment all at once and they worked with me. I would recommend people to go check them out if they are in the market
I had a great experience buying a vehicle from this dealership. The staff was very helpful. I drove from Crandall, GA which is over 2 hours away simply because Danielle was so nice and helpful to us. I knew before I arrived how much money that I needed to have for a down payment (which isn’t normal for most dealerships). This place does not waste your time. Call them, ask for Danielle and get you a new set of wheels. I would gladly give them my business again!
This place is top notch! Danielle was awesome to work with! Bought a car for my son here and would highly recommend it! Always leary of used car dealerships but as soon as I walked in, I knew this was the place to buy. Thanks Danielle!!
This is a wonderful dealership! The sales reps are truly great people. I really feel that I have been done right. Theyre really trying to help you find the best car for you and for the best price. This is my second car Ive bought from them and I can see myself going for another in the future. All around great service and quality vehicles!😁😁😁😁
My daughter bought her car there February 27, Josh and his team were super nice and helpful.I would definitely recommend them to anyone who is looking into a used car. My husband and I very pleased as well as my daughter.
Let me just say that Danielle and Joshua was very helpful and prompt! I was there about a hour and a half and that’s only because of the insurance company! They’re vehicles are reasonable and fast approval! I would definitely recommend Elan Automotive to everyone and will be sending referrals!! Thanks a lot Danielle and Josh!!!!
We are Valerie and Ron from Cape Cod Massachusetts, we came down to handover our Yukon to our daughter in Georgia there and needed a car to get home, And it was our 12th anniversary and looked at several Tahoe‘s and found one at the Elan motor group, We were willing to look around but were humbled by the honesty of Danielle. I’ve been in the business for 45 years and they were right up front with me and really trusted them right away. They gave us a great deal and my wife was so happy with the Tahoe! We drove it 1300 straight miles and it’s Beautiful new addition to our family, thank Danielle and élan motor group
This place is amazing! Youre treated like family as soon as you walk in. They have great cars at great prices, and they treat you with respect. They dont pressure you at all, heck, I pressured them! WHY ARE YOU STILL BUYING FROM ANYWHERE ELSE? GO TO ELAN! Danielle, Lori, Josh, and the entire Elan team will take good care of you. Joes great too. There was never a dull moment, heres a picture I took of Danielle goofing off as the Carfox. Thanks for everything, Danielle, youre a gem.
I had a awesome experience with Elan Automotive Group. I went with my friend a year ago to purchase her car and acknowledge they had great customer service and quality cars which made my decision even better because I saw first hand instead of hear say, so I kept in mind when I was ready to get a car and sure enough a year later they still provided A1 service got me in my Mazada Cx9 after a wreck and I am beyond satisfied
The customer service at Elan Automotive Group was awesome. I went in for the first time a few months ago looking for a vehicle and the experience was the same then. Although I didnt purchase the vehicle I was looking at then, the experience I had was the reason why I returned this time. Danielle was our salesperson and she was very attentive and personable from the get go. She even washed the truck after I purchased it, knowing it wasnt her job just to go that extra mile. They were very accommodating and flexible during the test drive. When it came to the deal, it was a very easy process and Johnathan was very fair in my request and met me halfway. Truly a great experience at Elan. From previous experience in car searching, I know several other used car dealers on that same road are not reputable. Do yourself a favor and dont let that deter you from checking out this facility at Elan Automotive Group!
I will admit when I first walked in I was extremely skeptical as I thought I was walking into your everyday Used Car Dealership. I was extremely wrong. From the moment I walked in I was greeted by the friendliest associates I have ever met. Everyone took their time with me and made sure I was taken care of. I then had the pleasure of meeting the manager Lori. She carried herself with extreme professionalism and made sure I was comfortable in all the options Elan had for me and what I was looking for. She made the process so much more simple, and was in no way, shape or form difficult. She communicated thoroughly and helped in every way she could. All in all I would recommend everyone looking for great deals and amazing customer service to try Elan. It was just such a great experience.
I love my car!Danielle made my experience very pleasant. She was knowledgeable and helpful! Highly recommend for anyone looking for quality vehicles!
This was my first time purchasing a car and these guys made sure I got a good pick with nice financing. They also made sure my vehicle had all the proper inspections before I left the facility.
Very professional staff. Super nice, clean vehicles vs every other used car place that leaves cars trashed and smelly. Left out with a terrific truck and held up there word to fixing back up lights. Danielle was absolutely pleasant to deal with. Go see them/ her.....they wont disappoint.
WOW! What an experience we had at Elan Automotive. My fiancé and I had been through a terrible year last year dealing with El Camino Auto Sales & Global Auto Imports! With us coming all the way from Downtown Atlanta we decided we were going to do our research and make a smart decision based on the reviews we seen. With Elan Automotive Group having the best reviews we decided to head there bright and early Monday Morning. We got there and were greeted by Danielle! Long story short Danielle was literally amazing we were so defeated from our last experience we were ready to be told no or potentially get into another bad car unknowingly.. Danielle reassured us throughout the whole experience that “she just wanted us to be happy” & that we were totally at the right place! We wanted to really thank Danielle & the team for working with us and making sure me and my fiancé we in a new car by the time we left! Thank you, thank you, thank you 💕
Danielle was awesome. She was very understanding and professional. Danielle went above and beyond to assure that my car buying process was a success. She is a true gem. She helped me across many hurdles, I am quite sure other salesman would have clearly walked away and left me hanging. If you truly want to deal with a buy here pay here establishment who has compassion and ares for their customers....Danielle is your GIRL
Joshua and the whole crew are amazing and the cat selection is the best in town
Very friendly and nice people. They will work with you to get you into the car you want to buy. I drove over 3 hrs to buy my car and I would use Elan Automotive Group again.
I just want to say that Everyone here is Very nice and friendly. Lori was a really big help. I am very happy to have gotten my nice ride from here. 😊
After several bad experiences with Car dealerships was expecting pretty much the same thing. But I must say after meeting Joshua at Elan Automotive proved me to be wrong. I took an Uber from downtown Atlanta to Elan Automotive and drove away in an beautiful Inifinty M35. These people were the best. And I would recommend them to my family.Thanks Josh and staff of Elan Automotive.
Amazing people Danielle was a great help I had a bad experience with last car lot and Elan automotive was big difference definitely how business is supposed to handled
I contacted Elan Automotive Group regarding a vehicle they had on their lot. From the jump I was treated kindly, all the questions I asked were answered promptly and I didn’t feel like I was being “pushed” to buy a car. Upon arriving to the lot to see/test drive the vehicle I was helped by Danielle and Josh, both whom were very helpful throughout the buying process. There were no lies, no gimmicks, no persuasion needed. They were honest and up front about the vehicle I was purchasing and they made it a very easy process for me. I would definitely recommend buying a car from them, they have a wide variety of inventory and you can’t beat their prices. Thank you Josh so much for putting me in the car I wanted!!
The team was incredible! A group of genuine, down-to-earth people, ready and willing to help serve their customers. Helped me find the exact car i was looking for. Danielle and Joe were so friendly and knowledgeable! Couldnt recommend this place enough!
20/10 customer service!!!Danielle and Lori made sure me and my boyfriend had the best experience ever. Both ladies were EXTREMELY sweet and helpful. The process was very fast and stress free. Literally as easy as 1.2.3.. they got my boyfriend approved in 15 minutes for the car HE WANTED . Beautiful customer service to match their beautiful personalities . Looking for a car ? I strongly recommend giving them a visit . You won’t have any regrets .
Didnt have the car I wanted but great folksGo by if your shopping for a car
Danielle was amazing! She showed us the exact car we were looking for and was very knowledgeable about the car itself. We were treated very well and the other staff were very friendly. If youre looking for a car I couldnt recommend Elan Automotive enough.
Got a 2013 BMW X5 love it
Danielle and Lori were awesome with finding me something in my budget got me and my kids into something super fast and easy the place had a wonderful selection showed where they put money into every car before it hits the lot to meet their high standards overall the best experience I have ever had with a car dealership so glad my sister in law brought me here !
This whole staff is Top Notch....Ive purchased 3 vehicles from them and its been great each time...Ive been in customer service for over 30 years as a Manager and see the way this group treats you from beginning to the end is absolutely amazing !!!!!!
I purchase a car from Elan and i wanted to let people know that the service and attention they gave me was awesome. Joe and Lori was honest with me regarding my car the good and the bad.Even for not having my full down payment they work with me and let me take the car home. Please allow Joe and his team to give you their under divided attention. You will walk away with a 😃
Danielle and Joshua were absolutely amazing! From the very first text through the final transaction they were very professional, friendly and so helpful to my family. If you need a car, go see them now! It’s definitely not the traditional car buying experience. It’s so much better!
Best used car dealer around, won’t go anywhere else. Very friendly, helpful and fast. Never bought a car in less than 30 minutes before. Definitely will be back
Had a great experience purchasing my new car. Thank you Danielle for making this experience Stress Free!!!!!
Bought a 2005 sequoia from Elan back a couple years ago and haven’t had the first problem from it. Customer service is amazing and they always make you feel welcome when you walk in the door. Drive past daily and always keeping an eye out for next purchase. Thank you to everyone there.
Listen. Elan automotive is a top notch car dealer. With a great staff (hi Joe! Hi Lori) that cares about MY needs when I’m shopping. I have purchased several cars from Joe and would recommend him and his Co workers to anyone needing a good car. Tell them what you need, what you an afford and they will make it happen!.
Went to go look at cars because I have been indecisive on what I am wanting. Was helped by Josh and he did an amazing job. He explained everything and took his time through the whole process and was very patient. If you need a car go visit Josh!
I called Danielle and was in desperate need of a car. There was no questions asked she took my info and made it happen. She and Lori were amazing. It did not feel like buying a car it was like I was family and they were helping me out of a hard time.
I highly recommend Elan Automotive Group! Joe and Danielle were friendly and helpful. Joe got me a really great deal. It was an incredible car shopping experience. Thank you again.
I spoke with Lori about having some repairs done on my car she was very polite and informative she quickly got me the information I needed and helped guide me through the process I will be coming to y’all from now on
Yes!! Yes!! ELAN Auto is so Awesome....Fantastic customer service!! Great cars! Great prices! The whole process from beginning to end was awesome...Danielle very professional and friendly.... Got me the car I wanted quick and fast....Love the deal I got....Highly recommend..⭐️⭐️⭐️⭐️⭐️They🔥
Highly recommend!!The entire team was very knowledgeable and very upfront about the entire experience. I have purchased many vehicles in the past and really felt great about this location.I spoke with Lori and she was very helpful in getting me into the vehicle I wanted, and the exact price range I was looking for. Overall a great company with wonderful people. Overall a great experience, with awesome inventory and amazing service they are prompt and on top of every thing..Thank you all so much!!happy holidays ❤
I love Danielle shes the best she definitely took good care of me. If you go make sure you ask for her and the staff is amazing!!
Amazing staff! Super quick end easy process. They are always friendly. Lori worked with me to get my financing approved. They even offered discounted repairs after my purchase.
Danielle was such a sweet heart. Service was very customer friendly and I felt very welcomed. highly recommended. My daughter & I left highly satisfied
The SWEETEST group of people ever; especially Danielle. Yesterday I purchased a 2013 Ford Fusion SE and it looks BRAND NEW interior and exterior. It was an easy process and they are definitely willing to work with you. 100% recommended
Joe took the time to listen to my situation and helped me fix it. Amazing group of people. I will never go anywhere else to buy a used car. Love them.
Great place this my second time going!!!!
5 stars from top to bottom. The cars they sell are great quality. The staff is friendly, and the process is quick. However, it’s more than that. I purchased a car a few months back and I had to get something done on the car, and they happily repaired the part. They covered half the cost, and the car was driving perfectly within 24 hours.Josh is a knowledgeable employee and made the decision to purchase as well as maintain my car at Elan a very easy one.I’ll be buying future cars from Elan.
This place is amazing. Do not go anywhere else. They definitely deliver in all areas. Best prices, a variety of vehicles to choose from, flexible payment plans, and most of all HONEST about the history of the vehicle. The staff will work with you. Your driving off the lot here.....ask for DANI
I enjoyed my visit to your establishment very much, and I want to thank Mr joshua Woolen for all his help, he answered all my questions without any hesitation and was very knowledgeable at hi s job, MrWoolen was very polite and made me feel like i was very welcome, He actually treated me like a valued customer, I will be back, when i make up my mind which vehicle i want. Thank you Mr Woolen
Such a great experience with the crew.! These folks really love what they do.! A huge thank you and shoutout to Danielle for being super patient with us and for making us feel welcomed.! Definitely recommended.! We’re loving our little truck. Thank you Elan Automotive
Danielle was complete awesome. Fast car shopping experience. I knew what I wanted!cheap cars definitely worth the drive form south Atlanta! Thank u guys
Just bought a 2011 Hyundai sonata,Danielle was very patient and helpful, the owner was willing to do what it took to help me
I had a very good experience with dealership. I was able to find a car using Carfax. I drove all the way from South Rockdale Co in Conyers Ga. I read all their reviews and pleased to see the comments that customers had left.Danielle did a great job helping us drive away with the car we love!The dealership made sure that wehad all floor mats, gas topped off.I recommend that if you cant find a car in your area, its worth the drive to check out Elan Automotive in Buford Ga. Ask for Danielle!
I explained to Daneille tht I’ve never had such a wonderful experience when purchasing a vehicle,when I say the entire staff down to the porter gave me such a royal treatment I bought a 2008 sets and when I tell you it has not given me ANY problems not a one everything ion it or on it works I love you Daneille this place is amazing,I recommend you guys all the time
If you need cheap and reliable cars from what I been reading and looked at this is the place to go but don’t get your taxes filed with them because if you aren’t approved for the amount they say you can get back with your advance it’s like they loose interest in your business. I was suppose to get back $2400 but was only approved for $500 1. Nobody even contacted me to let me know the status of any change I had to call them 2. When I was told how much I was approved for the lady laughed and said you will need a little more but you are more than welcome to come get your card. She didn’t even asked if I was still interested in purchasing a vehicle i would have been able to put whatever money I had in my savings account towards the $500 so I can get the car that I was interested in purchasing the only reason I filed my taxes to get the advance would have been easier so I wouldn’t have to touch my savings. With that being said I will he taking the $500 and my savings to another dealership
Everyone is always very pleasant here especially Josh. He always takes great care of his customers!
Great customer service! Went to purchase my first car not expecting to drive off of the lot with one in the same day, but did within an hour. Their spirits are very genuine, and the process is very easy and quick. Highly recommended!
Josh is the best salesman. Verry satisfied with his customer service will be a return customer
Pleasant experience. Josh is really knowledgeable about the vehicles and excellent customer service
Danielle and Joe both gave us excellent customer service. Danielle helped us with the sale of a car for our daughter and was very friendly and accommodating. Joe helped us get the minor issues fixed to our satisfaction. Dealing with a used car there are always issues but Joe was very kind and straight forward every time he communicated with us. They truly sought to please us as the customer. We had never shopped here before but would refer them gladly. Their customer service is what made the difference for us.
I was so satisfied with my experience with Elan!Lori made us feel welcome as soon as we got out of our vehicle. If youre looking for affordable, dependable transportation I highly recommend elan automotive group!!
These two ladies Danielle and Lori Went above and beyond for me Fantastic service highly recommended, this is a great company with excellent customer service !!
Joe is an amazing person! He cares so much about his business and people! I walked into their Automotive place and was FLOORED!! Their staff is so incredible and sweet! They are honest, helpful, and treats their customers like family! Lori is such a patient person with her clients and her professional manner amazes me! I’ve never experienced anything like the care Elan Automotive Group has...but it’s the people that make it that way!! This is a special place!! No credit check and ALL APPROVED ?! That just shows how much EVERY PERSON means to them!! Love that these special people help others find their perfect automobile!!!
Dani and Lori are wonderful! Lori is a total sweetheart, and Dani was able to get me into a car with no hassle or pressure twice in the past eight months. Truly a pleasure to be a customer here. Go give them your business!