Friday was my worst experience ever. Three hours of waiting for money center to open. When online says 5am, get to the store and it says 8am. Two associates Naveen and Paulina where very helpful asked was everything okay as I waited. While rest walked around or standing on there phones. Thanks Paulina for helping me with my transaction. Both had great attitude.

First time at this Walmart it was cool another Walmart they had what I needed found some shirts I really like that was on sale so I bought those but Im happy the pictures you see or the shirts I bought they were $4.50 a piece

Cant get anyone to answer the phone! I left some of my groceries and needed to see if they had them $30 worth. Now I am out $30, I live 40 mins. Away and wanted to know if they had my stuff. Twin pack of Apple pie air freshener, and 2 pkg. Of deli meats.

Today I was so excited for the Black Friday event and so I bought the Samsung chromebook 4 online in Walmart and chose it to pick up only to discover hours after the payment was done that my order had been cancelled!!! They sold my chromebook to someone else who went to the physical store! And now they are out of stock. If Walmart is going to offer a website where we can order products, they should respect these orders we make online.

Of course, dont expect a cashier, its a Walmart after all. They dont even train us or give a discount for making us do the work. Ha. But for it being a Walmart, its not the worst one around. Better stock than others. Better upkeep. They are trying to get the spreadnecks to wear mask, so, gotta appreciate the effort.

I have used the auto center at this location several times. The confusion that I am have is the try to charge me a different price each time when I request the same service, today the response was the price for the service went up but the products to change the oil had not . I have all the receipts to compare the coast. Also I had to leave to get a filter. Where is the honesty and customer service in this Buford GA Walmart.

Coach David was the nicest and most pleasant person I’ve ever encountered in wal mart! I was there after 8 for a pick up order and ended up having to go into the store. Every employee walked by us ignoring us and he immediately asked if we needed help and went above and beyond to get my order even though he didn’t have to. He was so kind and I’m so appreciative. Thank you coach David

Quick service for Money Gram

Very rude was looking for someone to help me get something off top shelf. Finally found some one she told me she was on a ladder not going to fall so she was not going to help me. Wow such great customer service.

I had an interview in early March and was extended a job offer. Considering I arrived 15 minutes early and the gentleman that was supposed to interview me was 20 minutes late for the interview that HE scheduled, I knew I probably shouldnt have expected much, but I needed a job, so i brushed it off. I was told the job offer paperwork would be sent to me in 24-72 hours, and nothing. I reached out to the associate that interviewed me to ask for an update and was repeatedly told Ill have to ask and Ill get back in touch with you. Yeah, NO ONE got in touch with me. I called the store to ask for personnel EVERY DAY for two weeks straight and no one picked up the phone. Not at customer service, or any other department. I managed to reach someone once, and the associate told me the lady in personnel was out at the moment and to call back in 30-45 minutes. I did. No one picked up. I continued calling for a few more days and still never heard back. Im disappointed in the nonexistent communication from walmart, but somehow Im not surprised. Dont waste your time trying to get a job here, as they clearly dont keep their word. The staff are lacklustre, inconsiderate, and in my experience, unprofessional.

Good pricessome were on roll backand great outdoor things

Horrible service.I am incredibly disappointed in the delivery service from the store. I set up an order on Saturday to be delivered in the evening on Sunday. The driver canceled the order and it wasnt reset. This happened exactly the same way last week. I requested a specific timeslot so that it would get delivered to me a day earlier.I try and call the store and I get a strange busy tone and nobody picks up. The online app people that I order the groceries from (while paying the 12.99 a month Walmart +) say they cant get in touch with the store and I can only cancel and reorder the order. The cancel will take 7 days to get back into my account. I need that money to buy the groceries that they promised would be delivered. And even then I would have to wait for their driver to decide if they want to take it and if theyre just going to cancel again.This is some of the worst customer service I have ever experienced. This happened exactly the same last week as it has this week. I have an injury that prevents me from walking the store to get my own groceries. Im relying on this service to get my weekly provisions while paying their premium to have them delivered (including the driver tip).Im just disgusted with this store at this point.

Great employees but vacant shelfs

Absolutely a must to visit. Stunning views plenty to do. The only down side were people smoking on the beach section. They lest their ashes and buds in the sand. Pretty gross. Other than that and staying away from that part it was great

Updating to indicate that the store actually is worse. Art and floral departments are empty. Broken items in cleaning area are being left on the shelves. KMart looked better when it was going out of business! NOTHING and I mean NOTHING has been stocked, cleaned or attended to since my initial review, just more deterioration. This is asinine. Fix the store.Store has not been stocked for several weeks. Art, cleaning and food areas with empty places. Online inventory system is inaccurate, indicating items that are unavailable as abundant. Other Walmart stores not affected, so isolated issue with this store. Fix it.

Just went there and got a 12 cup ramens, I went to self checkout and started to scan then and an associate came over and said that’s not how you do it so she typed in her number and stuff and then told me to scan my item and i did and she decided to GRAB my ARM and yank the noodles out my hand and just yelled “stop. STOP. don’t touch it” She wore glasses and had curly hair working the self check out around 2:10-20pm 10/23/2021. I wish i’d gotten her name because no matter WHAT, You do not put your hands on a customer. She could’ve told me no let me do it or anything thing else BUT touch me. Disgusting.

I do not recommend pick up for this location. It’s awful. I checked in 10mins prior to my arrival this time and still had to wait an hour she I got there. Always long wait times. Never again.

Must have a “Don’t answer the phones!” policy. Tried to get through to any department.

I hate this Walmart. I just go here because it’s close to where I live. They never have food stocked. No matter what time of day you go, they only have two registers open. Even their baskets are the worst.And they never answer the phone when you call. I have to call other Walmarts in order to get a response.

They are back to forcing you to wear a political view on your face. Or if you prefer, a paper control device. Doctor Flipflop must be on their payroll!

Very pleasant! Store has been cleaned up I really appreciate it.

Its starting again 😅 this looks familiar. This is what happens when people can scared. Not good.

Very wide, clean and well divided by sections, and a mess of huddled things.

Had a very positive shopping experience here. Store was clean, neat and organized. Well stocked. The mens room was clean too -- not always a given. Checkout might have been the fastest Ive ever had at a Walmart. Lots of lanes open.

I was here with my husband one day last week. Like always, I got in wanting to buy one thing, but came out with several things. I bought a cute overalls jumpsuit.

My favorite food stores. I would like to see the individual food labels in the prepared deli section. It just has a list of foods. That doesnt help because whats on the list are not always available at that time.

Used to be go to Store, but now they hardly restock anything. Only time they act right is when Corporate in the building. They say hey to ya, shelves be neat when they there. But when they leave... its gone be ghetto again

As usual busy. Almost always out of stock on many popular items. You would think they would fix this problem to make more money.

Store was fine but employees had no idea where items were located nor did they seem to understand English very well.

It is Walmart. Usually better than most. But the last time there was a bit of an issue with curbside pickup. They were friendly and resolved it. Better stocked than the other Buford Wal-Mart.

Clean and well stocked. At times shopping carts are short at the cart corral in the store.

Its hard to put into words how I feel about this Walmart location. Hope springs eternal, but not when it comes to this Walmart.

Its your typical Walmart. Strange looking people in sweatpants late at night, attentive workers stocking piles of artificial foods for consumers to indulge in. I go here sometimes.

Wonderful like usual. Big selection

Always a great experience. My husband and I particularly go to each one for their clearance aisles we have a great time.

Was terrible the way the store was set up was set up way different than any Walmart ever been in then when you go to check out its for cards only on both ends of the store after I have walked to both of them I ended up in the middle standing in line for close to 30 minutes with my mom and friend outside in the heat it was just terrible lots of people like to pay with cash they should have it more convenient

Like they say saved money live better.

Theyre Electronics department needs to carry A LOT MORE of what they have online onto in-store shelves, like standard CD jewel cases(black and clear) and DVD cases, among many other office/computer accessories!As far as groceries are concerned, you need to carry more Tyson Anytizer products like Buffalo-style Hot Wings, and Chicken Strips in both sizes of bags!

Always great, having anything I need. Today, I needed snorkeling gear and 🥳 yay!

Its a decent Wal Mart. Nothing too amazing but not subpar.

Hit and miss shopping everytime. Took me 4 different trips to get a hold of an ordinary plastic tote I needed. If they have 1 item you need you best believe theyre out of stock of 3 or 4 other items you need.

Always busy, but the checkouts usually go quickly and smoothly. Store is clean and well stocked.

So that I take a break from walking, since I work 12 hour shifts at a hospital, I placed an order to pick-up curbside. Five minutes after my order was supposed to be ready get a text saying that they to reschedule it do to system issues. NOT A HAPPY CUSTOMER

Nobody picks up the phone, they just forward you around and then you get hung up on.

I know its Wal-Mart!!! But what...da. !!! Is wrong with this ppl!! Anyway I feel sorry for whoever have no more choice to work in a place like this your employees actitud and faces said it all!!! Wal-Mart use to be a smiling face 🌝 place and a wonderful costumer service now seems like zombies 🧟‍♀️ 😀 😄 o well!!

Today I parked in my space and waited for my curbside order. Mark attended to my order and from when he first approached had the most pleasant and welcoming demeanor. We laughed and talked and he was very sociable. In my over 30 years off visiting Walmart, he was the best associate and the company should make him a model employee in customer service!!! He gave me that Chick-fil-A experience if not a whole lot better. I thank Mark and hope he has the best year ever and am so grateful for his service today!

Keep up. The good work people on the floor will bring you to the place to be

Not enough cash registers open, do not want self-checkout with a full cart of groceries. Self- checkout is great when I have a couple 9f things. The new layout of the store is awful, no flow to product placement.

Money center is very slow. Great location other than that.

Just like i said they have fresh and healthy fruits and veggies. An overall low prices on foods. An plus they have some of the best name brand electronics i failed to mention that by the way.

Store is always clean, well organized. Unfortunately, 90% of the staff have absolutely little or no customer service skills whatsoever. Most, not all, look and behave as if they are miserable. Every once in a while you are greeted but dont count on it.

WalMart is a little of everything, Well organized, and enough people work there to help you find what you need, and be on your way

I went for my birthday for lunch me and my wife had a lovely time great food great service loved it

Had most of the things I needed and wanted

Needed A money order and at first the money center wasnt open even though it was way after 8am because they didnt have enough staff to open it but after complaining to management about its inaccessibility they sent one of the 20 employees standing around doing nothing to get the money order and she still took 15 min to come over there. Definitely never going here for that again!!!!!!!!

Busy place. Great for moms kind of shopping

Like most Wal-marts.....clean and well stocked.

This Walmart carries more product and has polite staff.

Nice location conveniently close to the highways and the mall. I like the American flag on the outside of the building. I’ve never noticed that before. I was helped by a Black male manager to locate the frozen fruit. They are making some changes to the product signs and I couldn’t find it. He advised it was in the immediate process of being handled. Pretty clean without tons of stock items in the middle of the aisles. The lines were long, but thankfully they moved quickly. The restroom was clean as well, which is good for a busy store like Walmart. Two Redbox machines, three pre packaged ice containers, an Armor drink refrigerator, Sun trust bank, and much more. I was even greeted by the Caucasian male while exiting the self checkout area.

What can I say about walmart that Facebook, YouTube, TicTok hasnt already shown or said! Horrible service wait I mean nonexistentant service very seldom do you ever find a friendly employee

Every time I go it is more unpleasant to be in the grocery store, if you go after 7 pm there is no supply. the aisles are empty and the products I am looking for are not available because it is simply empty where it should be. They must be more aware of supplying the store.

This store has turned into complete trash. No carts were available inside the cart waiting area. Looks like the employees are either too lazy to do their jobs or they are under staffed. People have become so disrespectful and have lost common courtesy. So sad.

One of the better Walmart around town very friendly always seem to stay stocked up and the staff is very friendly infinitely

They were out of alot of stuff but slowly stocking

Good place, employees are so kind.

Got there really fast did not hit a lot of traffic

Nobody works in this place! Could not find what I was looking for or anyone anywhere to ask! Customer-no-service........

5 stars for Ryan the manager at this location

Dale who was working near the Sporting Goods section was very friendly and helpful. He gave great customer service, although we couldn’t find what I was looking for. Seems like all the Walmart locations are out of the propane tanks for camping stoves. But if you need help look for Dale!

It was very clean; employees were courteous and pleasant!

I wish they were open later..they’re staff could be a lil nicer too

Went in 8 minutes b4 they closed to get 2 things and they let me and I was in and out no problem!♡

No lines opened a million shoppers complaining.

If I could give this Walmart no stars I would. They hardly have anything on the shelf and they have rude Associates that dont wont to do there jobs.

Their pickup is a joke. I’ve been waiting an hour for my groceries, I called and they’re still picking my order wth! Never again!

Mostly tidy except for around the kids section any area around there is kind of disorganized but Im sure the kids like to move s*** around as soon as the people put it somewhere lol

I would usually give 2 stars. But since the pandemic I will admit Walmart is not as awful. Things are still not where label says, but the employees have been more helpful lately.

Good store, but we kept having trouble finding specific items. Its organized as a mirror image of the store in Collins Hill. Even after asking a store employee about an item which she cheerfully looked up on her phone, gave us an aisle number and said it was in stock, we had problems. As an afterthought she suggested we look in the infant section. So at the opposite end of the store under a huge BABY sign we found a similar item which we purchased as the closest match to the item we sought. But how the store has been organized is still a mystery.

I mean its walmart...what do want from it.?

Wish I could give negative stars. Absolutely the worst customer service that I have received anywhere other than from the Walmart + help line. The pickup and delivery is an absolute joke. I will stick to Instacart from now on.

Was trying to look at a fishing pole that had been returned but Gloria and Audy at customer service were extremely rude and told me not touch...Im grown how do you know if you want it if you cant look at it

They always stock on stuff... I come all the way from Snellville to shop here.. Very great customer service 👍🏾

Who doesnt love WalMart? This location is clean & bright.....staff is helpful & polite.

Nice store,good stuff.

Not a good experience even for a Walmart. People treat the store like its a playground. Kids running and wandering around unsupervised, teens playing basketball, kids riding bikes n scooters. Where are the parents? Smh not enough employees except at the self checkout.

I always enjoy Going To Walmart, Yeah yeah Thanks.

Order online/parking lot pick up was amazing!

Customer service was closed due to computer problems 🤦🏾‍♂️

Good store, needs cleaning and happier staff but that is an upper management issue

I love the new curb side pick up. Just order your stuff online and select a time to come pick it up. Park in the orange cones, call the number and pop your trunk. Some one comes out, places your things in your trunk and off you go. No lines. No people. Easy.

The Automotive person was very rude. They killed my battery while changing the tire and then charged me for a new battery because they closed at 7 and it was 7 and they didnt want to stay and let it charge!! One of the tire guys was laughing while eating a banana and I had to tell over the gate in automotive to get them to even talk to me about MY car. Tried to charge me more for my battery that I wouldnt have needed in the first place if they had been paying attention! Then my car overheated when I left..... 🙄 Never overheated before this incident. And I live an hour away!!! I pulled over 5 minutes after leaving Walmart and the hose was loose on my radiator and the brand new thermostat I had put in had been blown!!!! Fast forward to spending over 200$ later and pure negligence, my tire wasnt even on right and wobbled the whole way home!!! The ONLY reason I gave them 2 stars is because there was a young man in sporting goods who was really nice and helped me find what I was looking for inside the store.

Always fast friendly service, low prices, good quality, and I love what they do to help the communities they are in.

I love Walmart!!! It has almost everything.

They really need people to work more registers

Have had bad service this time. TRIED for 4 hours to see if lost keys were found there ??? No one ever Answered the phone & we both tried to call over 4hrs.Got the pharmacy to answer but even they said they couldnt help and wouldnt try to get a manager or GSM TO CALL US !! VERY BAD SERVICE !!!

Every aisle was bare, no meats at all, onto bread they had old, the milk area had mold on the shelves. Disgusting

Easy to get to good parking lot it had exactly what I need

Never stocked and employees at this particular one are rude and never seem to work

Such a bad experience today!Online freezer displays 1on hand, when you reach nobody can find it. I decided to choose a different style, HUNT for someone to help me bring it from the aisle to customer service, then after paying (20mins waiting for someone to carryout), finally i reach home and the freezer was dented. Omg i had to drive back to that store, i reached by 810pm, waited 20mins to see a manager to at least return ut or get an adjustment and the manager response, was yes i can help you during customer service hours. So now managers only assit customers during customer service hours??. Never heard this before in my 17years of retail experience as Manager.Means tomorrow i will need to go to a different store to return it because this buford store is 25mins one way for me.

Overnight manager Jodi is an absolute joke of an employee - this person is okay with false advertising and not honoring prices. Stay far away from dealing with her, she whispered something in another employees ear while I was trying to get help about a price, then carelessly walked off basically saying you dont like it? tough! Im embarrassed for this store for having employed such a joke.