user
New Star Burbank
699 N Victory Blvd, Burbank, CA 91502, United States
Appearance
New Star Burbank
Comments
De
Review β„–1

Great place to find a dress shirt for under $20. πŸ‘πŸ˜Ž

No
Review β„–2

Came here to return 3 pairs of pants because they were the wrong sizes... The staff was really really nice and we got to exchanged them for a different sizes... well be coming back again really soon...

Da
Review β„–3

Lots of nice clothes good prices they also have a ramp for β™Ώ access

Ma
Review β„–4

Home girl always charges me $5 extra and that’s besides the tax. I see you. I hope you get some commission at least!

Vi
Review β„–5

This store needs to go out of business - please do not support them. I am all for supporting local businesses, but this company is so desperate to keep their doors open that they are resorting to lying. The other negative reviews are correct. Appalling customer service, no oversight, no accountability, and the final draw was when they suddenly changed their gift card policy and did not honor a gift card they had issued in the past because it allegedly expired when they said there was no expiration date when it was issued. This is a poorly run business that deserves to fail.

ma
Review β„–6

This store does not value their own advertisements. The discount for sale items were clearly printed, I matched the code to the jeans and at the counter the Manager said No its not that item. I aksed her to come look at the item. She refused and stated she knows what is on sale. Rude and unfriendly customer service. Ill do my business elsewhere.

Ro
Review β„–7

I enjoy coming to shop for clothes at this New Star store. The owner is very friendly, and she realty makes me feel good by the suggestions and help to get the right clothing for me.

Se
Review β„–8

Every time I go in there they look at me like Im stealing something

Gr
Review β„–9

Great selection and some good clearance items.Prices on hats and shoes are a little inflated .

Er
Review β„–10

Thank you Sue and StephanieYou have the best of the best thank youEric SoovajianLife safety systems

le
Review β„–11

Selection is average at best. Its a good place for work attire mainly. Scrubs, dickies, tees, etc. However the costumer service is just terrible honestly. The owner needs to learn to not watch costumers like they are going to steal. A very unwelcoming environment. πŸ‘ŽUpdate : Still the same terrible costumer service and unprofessional behavior from owner. Just order online and avoid the stress of this place.

Da
Review β„–12

I came to this Store today and I had an Amazing experience, before entering the establishment they handled me some hand sanitizer, and help me with the questions I had, they were very warming people .Right at the register they Were so nice, smiling and happyThey also gave me a free Mask πŸ˜·πŸ–€I’ll be back for sure, Stay safe everyone

Ma
Review β„–13

Basken Robbins ice cream was great and the employees were totally awesome

Ke
Review β„–14

Great selection, great everyday pricing. People were very helpful. Every guy should find clothes here to wear.

De
Review β„–15

They have everything here thats worth having. Dont matter if your gangster skater hipster tripster or just plain weird they got it here. Great prices. Jewelry skateboards and other items. Overall I come here a lot. They used to have the most reasonable and awesome prices on hats. They had good hats. Really good ball caps. I dont know if I can mention the brand but they were really good kind of flexible if you know what I mean. The only place where this is falling short is they went to a very cheesy brand of hats and started charging way more. Now I dont buy caps there anymore. Dont even look

Mo
Review β„–16

The deals here are pretty great and the guy helping us was really polite and just hustled. We really appreciated it. Dont know his name but hes talk and thin with curly hair. Nice kid and a good store.

Ri
Review β„–17

Great selection! Ill definitely be back.

Lu
Review β„–18

Love their clothes. The owner is a really good person very humble. Overall a calm place to shop. Also I love the white converse shoes I bought. They even have kids shoes. 😊

Ke
Review β„–19

Came in to buy new scrubs but left with some soft t shirts! Great selection but a little pricey... Small staff but they are willing to help. Very chill vibe of a store so dont rush in and treat the employees like your slaves like most people from LA do

Sh
Review β„–20

My go-to spot for t-shirts, hoodies, sweatshirts and jeans.The quality and feel of the New Star branded items is remarkable. And the price is super low!Their black 50% rayon /50% polyester T-shirt is the best T Ive ever owned! And its like $7.New Star puts Supreme to shame.

Ja
Review β„–21

Good prices and friendly service

Wa
Review β„–22

Lots of skater style and trendy clothes, shoes, and accessories at acceptable prices. Customer service could be better.

Da
Review β„–23

This location does carry good quality clothing but their prices are high. The very same items can be obtained for much less elsewhere. Its always a good thing to shop around for those who are aware of the value of a dollar!

Fe
Review β„–24

Good

k
Review β„–25

The worst customer service I have experienced in a couple decades. There were 3 employees and only one other customer in the store. The employees didnt acknowledge me nor appeared to acknowledge the other customer. Its too bad though because I probably wouldve ended up spending a couple hundred bucks in there. Never again would I step into that store again.

Me
Review β„–26

100% cotton new star shirts are the best!

W
Review β„–27

Great selection and prices with great customer service

Ri
Review β„–28

Rude. Just rude. Theyre dont treat their customers very well at all. I was so mad when they treated my mother like trash. They clearly didnt want her there for whatever reason but it was not cool.

Ed
Review β„–29

Great selection of shoes and gear to fill your skater needs. The staff is always friendly and accommodating.

Ma
Review β„–30

It was great. Awesome costumer service

So
Review β„–31

They always have every size I need

Ka
Review β„–32

I liked it more when they were carrying Levis womens wear, but they dont stock it anymore.

Da
Review β„–33

Cool place, walked out with a couple of stuff

Ma
Review β„–34

If you cant say hello or acknowledge a person when they walk in the door, dont expect them to spend money at your store. 3 employees all too busy with their computers or talking to each other to ask if they can help. Your loss. Would have bought shoes for myself, wife and 2 year old! And was eyeballing a Nixon watch as well.

Re
Review β„–35

Asian lady paranoid thinking youre there to steal and their prices are too high!!!

Ti
Review β„–36

If you wear Levis jeans.This is the place for you.All sizes, colors.And the price is less than most other places.

Br
Review β„–37

Great selection and helpful staff

Ja
Review β„–38

Great spot for Hood wear

L
Review β„–39

Good deals

Pa
Review β„–40

Killer shoe selection. Expensive.

As
Review β„–41

Kids love it

br
Review β„–42

Tons of Dickies to choose from.

Lu
Review β„–43

Very good.

Co
Review β„–44

You want Levis? They got Levis.

Jo
Review β„–45

All you need

FI
Review β„–46

Cool

Se
Review β„–47

Kind

Ja
Review β„–48

I did not find carved that I needed working pants, 34 x34

Ya
Review β„–49

Good assortment, inexpensive.

Information
13 Photos
49 Comments
4.3 Rating
  • Address:699 N Victory Blvd, Burbank, CA 91502, United States
  • Site:https://newstaractive.com/
  • Phone:+1 818-972-9201
Categories
  • Clothing store
Working hours
  • Monday:10AM–8:30PM
  • Tuesday:10AM–8:30PM
  • Wednesday:10AM–8:30PM
  • Thursday:10AM–8:30PM
  • Friday:10AM–8:30PM
  • Saturday:10AM–7PM
  • Sunday:10AM–8:30PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations
  • Shoe Palace201 E Magnolia Blvd Suite #204, Burbank, CA 91502, United States
  • The Holding Company3206 1/2 W Magnolia Blvd, Burbank, CA 91505, United States
  • Playclothes3100 W Magnolia Blvd, Burbank, CA 91505, United States
  • Target1800 Empire Ave, Burbank, CA 91504, United States
  • Hot Topic201 E Magnolia Blvd STE 290, Burbank, CA 91502, United States