Its not the time to buy a new car (car manufacturers underordered/paused chip production due to COVID resulting in $5000-$1000 markups over MSRP) but Dominic and Bryan were both very helpful in getting me into the car Ive been researching for months. I would recommend them both for a fair and no-pressure sales experience.

If you are looking to get a Subaru, look no further. Putnam Subaru is who you want to be partnering with. I recently got my WRX from them and the entire process was silky smooth. Miguel helped me order the vehicle and got me a good deal. He was super responsive and professional. The vehicle arrived very timely as well. I highly recommend them.

Bryan Day went above and beyond making sure that my husband walked out with the car he’s been obsessing over for months. From the initial text to let him know that the car in the color he wanted was in stock, to finding a better alternative—thank you for making this man’s first car purchase a breeze. In at 11a, out at 1p…record time being in a dealership.

My wife and I stopped by the dealership to get a feel for the 2021 outback’s. Dominic met us outside and immediately gave us his attention, helping us understand which trim would suit our needs best. When we returned from our test drive, Miguel did everything he could to get us in our car that very day! I even called another dealership nearby to confirm the offer he made us was fair. As first time car buyers, we felt like everything was explained to us in a clear manner. Dominic ended up seeing us off that day and we left as happy car owners.

Stay away from this company. They are cons and rip off. It is not what they show. The quality of are bad. Many other better companies around. Don’t fall to their sales techniques and fancy showroom. They know how to play psychological mind games to close the deals. Don’t recommend them at all.

Julian is more than just a salesman as he understands his customers satisfaction to a high degree. If you want someone who is accountable, personable, and understand the needs of your family and the vehicle they need on the road look no further. I got the car of my dreams thanks to his ability to understand the owner and his patience to walk through the entire shop and purchase process. Julian is the person to talk to!If you care for a stress free process and a person who cares start here with Julian as he made the entire process easy and comforting.

Jackson was the best salesperson I have ever interacted with ever. He wasn’t pushy and was very honest about what car would be best for me and my needs. Abdul in financing was also very kind and resourceful when it came to purchasing warranties. Got set up with a great deal that was too perfect to pass up. Both were very personable people who were very pleasant to interact with. Overall, I felt valued, understood, and heard as a customer. In general, Putnam Subaru is an 11/10 for me.

Was recommended from a co-worker to this place, suffice to say didn’t disappoint me in the service department. Understood my financial problems, thanks Chris R by the way, and told me all what’s wrong with my car pretty quick.

I did a lot of research on the car I wanted to get, the 2021 Onyx XT. I contact SEVERAL Subaru dealerships in the bay area and I can say Dominic Bati is by far the best and trustworthy person I want to deal with. I could have gone with the Subaru 5 minutes away from my location, but decided to drive 30 minutes to Burlingame because I feel more comfortable making big purchase with someone like Dominic. Highly recommended to reach out to him if you can!

Before you buy or order a car here - just don’t….At first the team is nice and friendly; I thought Miguel was great at first. But after confirming a price (that took into consideration of the chip shortage and covid), we reluctantly pre-ordered a vehicle and waited months. Guess what they did days before the car got here? Yep - they raised the price and told us we could take it or leave it. I decided to get a different vehicle at Steven’s Creek Subaru. Highly recommend going there if you can. Got a better rate and no lies.

I did a lot of research on cars and dealerships and very glad I did! Buying a Subaru Crosstrek from Putnam Subaru (during the Covid-19 pandemic) on a 105 F day was, actually pretty pleasant! I worked with Andrew and he did an outstanding job of working with us. He even brought tables and chairs outside, in the shade, to do all of the transaction in a safe way. Im so glad we worked with Andrew and Putnam, they treated us very well, and I am thrilled with my new car!

Worked with Dominic Bati. He helped seal the deal and I had a great no pressure purchase experience at Putnam!

Such a stress-free shopping experience! Miguel was very responsive, attentive, and friendly. From the first email to the handoff of the keys, I didnt feel rushed or pressured, nor did I feel like just a sale.* Highly recommend Miguel!*Sunday seemed to be relatively quiet to another dealership I went to on a Saturday. Perhaps this was a factor to my feeling relaxed.

Service department is very efficient. We havent had major work done but every service we have had was finished quickly and thoroughly.

They were super fantastic. Out of all the dealerships they consistently negotiated the best price, and were so kind and expedient with the whole process. Highly recommend Nelson when looking at purchasing a car. He was super helpful in the helping me find the exact model Crosstrek that was right for me. The facilities were super clean and everyone was very informative and friendly.

Never in my 40 years on purchasing a car have I experienced such dishonest and corrupt business car transaction like the one at Putnam Subaru. I submitted my docs, had agreed price and was in financing and the next day they sold the car to someone else . No call no response from the sales rep who should be fired Miguel Reyes. The dealership admits they markup their cars 10-30% due to COVID and had no consideration for a consumer . Subaru USA and the DMV will be notified of their business practices and before anyone considers going here please do your homework . There’s also many other Subaru dealers out there and please compare your price. Simply the most unethical business practices I’ve ever experienced.

If I could give zero stars, I would. When I purchased my car, everyone was super attentive and there to answer any questions at any time. Yet, a year later when I have questions and need their help with a warranty, they have been completely ignoring me for two weeks now. I have reached out half a dozen times via phone and email. Each time, leaving my information with a promise for someone to call me back and nothing.When I finally was able to get through to someone on the phone, they told me I had to come in to the dealership in person. When I show up an hour later, they say they are too busy but can take all my info and will reach out to me the next day. They took my name, cell number, email, business card, and a copy of my registration.... still nothing.The only time I, as a woman, was able to get any sort of assistance/ customer service is when my father was on a call with me. Very interesting if you ask me....I never leave bad reviews because I always give people the benefit of the doubt, but this has been the worst experience of my life. I feel completely disrespected and abandoned.

Please avoid this dealership at all costs. My family and I dedicated a night to finalize a deal on one car and to hopefully buy another. Marc was our point of contact for the sale and we booked an appointment to work with him. Upon meeting him he was extremely rude. He made snide remarks and has no sense of customer service. Marc rushed out process due to us coming closer to closing. I understand that you’d like to go home, but why not tell us to not come later in the day then? If you didn’t want to have a sale at the end of day then tell the customer instead of wasting my whole family’s time.I am asking people to please consider taking your business elsewhere. You’ll find better deals and proper customer service at Carlsen or any dealer in the South Bay.The sales manager Anthony kept going back and forth with Marc on pricing which in turn caused us to be on edge because we felt like the pricing we were given wasn’t even that good. My nephew began to walk back and forth due to no A/C inside their establishment. Anthony told him that he was being “hostile” due to him pacing. Anthony, you and Marc made my whole family feel uncomfortable.Subaru, please consider hiring a proper management team and not one that accuses customers of being hostile. Anthony is extremely rude and needs an attitude adjustment. My family and I will never purchase a Subaru again because of how badly we were treated by Putnam Subaru.

My husband and I have been fortunate to purchase a number of new cars through the years. Buying a car was never something we particularly enjoyed. In fact, dreaded would be a better description. Like many, we felt like pawns in the buying process. A process that was designed to wear you down over hours of negotiation, where the winner was rarely the buyer. That was until yesterday when my husband and I bought a 2021 Subaru Limited from Putnam Subaru. I cannot say enough good things about our salesperson Max Garcia. As much of our purchase was done via text and email, Max provided answers to our questions in a prompt and courteous manner. When we agreed on a deal, Max made certain that our time at the dealership was minimal. With the help of Jay in finance we were on our way with our new Subaru Limited in less than 90 minutes. If you are in the market for a Subaru, do yourself a favor and see Max Garcia. A true professional; a rarity in the car business.

On Saturday, August 28, 2021, I contacted Putnam Subaru Service Department to ask if I could make an appointment to have the air conditioner on my 2015 Subaru Forester looked at. I was told to bring it in and since I live in San Lorenzo, CA in the East Bay, I drove the car across the bay to Burlingame and dropped it off. I explained that when I begin driving the car and turn the air conditioner on (lowest temperature setting, highest fan output) whether using recirculating air or from outside, it is initially cold, then it begins blowing hot air. Minutes later it may or may not correct itself and blow cold air again, but often it just stays hot. I was told by “Chris” that the cost of the diagnosis would be $220. I had to ask if that amount would be subtracted from the total cost of the repair if I chose to have it done at Putnam Subaru, and he confirmed that is would be deducted.I waited at the facility for the diagnosis to be done and was told that the car needed a new ac compressor assembly and some accompanying parts. I was told the repair would be about $3,300. I asked for and was given a loaner car, and since it was Saturday afternoon, the earliest my car would be repaired and ready would be Monday, August 30.At 11:47am on Monday, 8/30 I received a text from Chris stating that they had found the needed parts locally and that my car would be ready by 3pm on Monday. I arrived at the service department at 3:05pm, having driven across the bay from San Lorenzo to retrieve my car. I paid the bill which turned out to be $2785.46. I then drove the car South on the peninsula to about San Carlos, but 10 minutes into the drive, the air conditioner once again began blowing hot air. I pulled over and called Chris to let him know. He asked me several questions about the air conditioner settings (whether I had the temp set on low; was the fan on recirculate or circulate, etc.) I told him I was bringing the car right back before they close and that I really need to have the air conditioner fixed.They once again, gave me the same loaner car and I drove back across the bay to San Lorenzo. It was late in the afternoon so there was no chance of getting my car back on Monday. At about 5:30pm on Monday I received a voicemail from Chris saying that they replaced the car battery, and the air conditioner was now running fine. I responded with a voicemail to Chris saying that replacing the battery did not sound like the appropriate “fix” to me. I also told him that on Tuesday morning, they need to start the car up, drive it for 10 or 15 minutes to experience the same thing I had initially described.On Tuesday, August 31 at 3:14pm, I received the following text from Chris:Good After noon. We found the problem with the relay that was replaced and retested the a/c. The a/c ran for about an hour with no problems. We let the vehicle sit and ran it again it is still blowing cold air. Your vehicle is ready for pick up.Since all of the (unnecessary) repairs were done prior to a correct diagnosis that turned out to be a simple relay problem, I expect that Putnam Subaru will absorb those costs, charge me for relay parts and installation, and deduct the $220 diagnosis from that charge. The remainder will be refunded to me. Note, I gave a copy of this letter to Chris before I left with my car. In the letter I stated that I will wait for 24 hours to act upon this letter in filing a complaint with the CA Dept of Consumer Affairs and post reviews of my experience on other sites.Follow up: It has now been more than 24 hours and other than 2 unanswered phone calls from Chris, I have received no further communication from Putnam Subaru. I am appalled at their dishonesty regarding the AC repair. The mechanic who misdiagnosed the problem should have his pay docked for not doing the job correctly. It is apparent to me that Putnam Subaru cares not at all about their online reputation.

We have been working with Putnam Subaru since 2014. Miguel Reyes has helped us with our 2018, and now 2021 Outback! His professionalism, responsiveness and courtesy is the very best! I would recommend everyone to work with Miguel!

If you want a manipulative and dishonest treatment make sure you ask for Avery. The dealer lost an easy sale today by simply not providing prices in a direct and transparent way.

Worst Sales Guy ever - Avery was the sales rep for my familys vehicle and his poor customer service showed in his aggressive and LACK of communication with his Boss. His customer service towards the customer was to say the least a horrific experience considering this would be our forth vehicle with them and this sales guy would NOT present our cash offer to his boss.Avery is a dime a dozen in salesmanship and needs to go back to basics to learn how to treat people appropriately.SUBARU the name hasnt lost business but Avery has!

Love the cars, unfortunately the service is horrible. Went online and found the car we were looking for but when the sales man, Nelson called, he wanted nothing to do with our business. His first question was if we were paying cash. Why would it matter? When I said no, he quickly rushed me off the phone claiming he had customers walking in and he had to go. So disappointing. We still want the car, but definitely not from the salesman Nelson!

This place is awesome. I worked with a gentleman by the name of Max. He was Amazing he went above and beyond to answer our questions and help us out in every aspect. At no time did we feel like we were bothering him or he did he pressure us into anything.Once we picked out a car they took us to the finance office and we met a gentleman by the name of Cartier. He spent the time with us To make sure everything was exactly how we wanted it when it came to our finance portion of the vehicle he even called around trying and did find us a better rate then what we had. These two gentlemen truly made my car buying experience the most amazing car buying experience I have ever had in all my years of buying vehicles if you go to Putnam you have to work with Max. Putnam Subaru you have earned yourselves lifetime customers.

This was by far the best car buying experience we have ever had. Max Garcia and the staff at Putnam Subaru made us feel comfortable and at ease throughout the whole process. Looked at several different models and ended up choosing a Subaru Impreza. So glad we did. It was perfect for my husband and I and had all the bells and whistles we were looking for and them some.... If you are in the market for a new car, look no further than Putnam Subaru to find the perfect car for you.

Great experience and service in Putnam Subaru. Max was my salesperson and he was kind, patient and responsive.I spent about 3 weeks doing my first car research. Max responded to my questions thru email/text quick, and provided much information. For the sake of my convenience, he was also willing to drop off my vehicle to my home.I am glad that I chose Putnam Subaru. Huge shout out to Max!

Marc Klimchok went through purchase process with us and he was very professional, knowledgeable, patience and honesty. He will tell you what you need not what you want. If you plan to buy Subaru, talk to Marc Klimchok.

Avery Diamond is 100% the reason I’m giving 5 stars, but he is enough. Helped us over several trips, knowledge and responsive but also mellow and low pressure. Got us a good deal and felt like he took care of us throughout.

I bought a used Toyota 86 here, theyre extremely professional, cool and they make the buying process way easier. Will definitely come back when its time to upgrade to a Subaru. If you come ask for Max, he made the experience great.

MAX is the BEST!!!The service was exceptional! Highly recommend Putnam Subaru.I purchased my first vehicle at Putnam Subaru. They were the first car dealership that we visited. We called to check if they had the vehicle we wanted to test drive and possibly purchase.Max was super friendly and greeted us right when we walked in. He was very enthusiastic and knowledgeable of the vehicle he was showing us. He immediately made us feel at home, like I was speaking to a close friend. He showed us all the features of the car, explained how safe we would be traveling in it, and really helped us understand the value of owning a Subaru and why it just wouldnt make sense for someone not to. Max gave us an amusing deal but we had to let him know that we wanted to think on it. He walked us out without putting any pressure on us and we felt amazing. *Thinking - if all sales representatives were like Max the economy would be thriving.* Little that he knew, we were pretty much sold.We traveled to the dealership next door because we felt it was way too easy to purchase the first car that we test drove. The gentleman there was very unorganized and couldnt find the right vehicle. We test drove a car but felt like it was a rental. The sales representative did not want to provide us with a quote useless we planned to purchase a car that evening. -_- No thank you. Maybe it was just that location. We visited the same dealership in a different city and it felt like this other sales person was trying to discourage us from purchasing the car. Neither sales people explained or provided us with any detail of the features in the cars that we were looking at. We ran back to Max the very next day.We love our Subaru. The screen is a good size. The words and picture is crisp. Even the knobs and the buttons look better than the other vehicle. Our Subaru is roomy, comfortable and drives smooth. We are extremely happy with our purchase.You definitely need to ask for MAX. He surprised us with extra incentives and gifts for our new vehicle. I was not looking forward to shopping for a car but I can not emphasize enough how easy and stress-free Max made our experience.

Great car-buying experience -- probably one of the best I have ever had. My special appreciation is for Dominic Bati -- by far the best car salesman I have ever met! Straightforward and transparent approach, prompt response, highly professional communication style, and no-nonsense/to the point attitude made all the difference for me. I have been shopping for cars for a long time and have seen a lot, and I was impressed by the quality of service I got in this dealership. Dominic is a valuable asset to anybody he works or will work for.But I also got a great feeling about the entire process and the dealership as a whole. Everyone I met was very friendly. The financing part went without a hitch and didnt take much time at all. Dominic was there throughout the process to keep us in the loop.And another small detail -- I got a very good deal. To be honest, I had another similar offer at a different dealer who was much closer to me, but it was Dominics professionalism on the phone, text, and email that made me decide to go with Putnam Subaru -- and I didnt regret this decision.

My wife and I are proud new leasers of a gorgeous Midnight Blue 2020 Forester Sport and couldnt be more thrilled with the car and the experience we had. We worked with Andrew Brahmst who was a sensational salesman. Its shocking that this was his first lease deal and that hed only been selling cars for 5 days when we came in.We came in a little after 5pm (on our anniversary no less!) without the intention of leaving with a car that same day. Our plan was to test drive, get some pricing and marinate on the decision a little. We are a Subaru family so the decision wasnt so much whether we were going to lease a Subaru but rather with what dealership in the Bay Area we would be leasing from. Andrew got us set up with a Forester Sport to test drive, which of course was great, and started talking to us about the options. Never did we feel like he was being pushy or overbearing.Andrew knew his stuff, understood our needs and negotiated with his manager on our behalf wonderfully. When negotiating a lease there is always back and forth, but we left feeling that Andrew really did right by us. It is clear that, beyond being a good salesman, he truly cares about his customers. As someone who has worked in retail their entire professional career its common for a salesperson to allow their eagerness to make a sale to overshadow their sincerity. Its rare to find someone who eagerness is as much about customer satisfaction as it is about their commission. Andrew is surely a part of that rare breed. We highly recommend getting your next Subaru at Putnam and asking for Andrew to help you out.

I was beginning my new car search and I couldnt decide between a new Toyota, Nissan, Mazda, or Honda. I stumbled into the Subaru Dealership on my way to Mazda and was warmly greeted by Max Garcia. I didnt know anything about the brand shortly after a few questions Max directed me towards the Forester. We went on a test drive and it was everything I wanted and more! The feel of a luxury car without the heavy price. Its easy to drive, great visibility and one of the safest cars on the road. The negotiation process was no pressure, quick and easy, between him and Anthony-they worked with my budget and were able to present me with my new Blue 2020 Forester. Coming here saved me weeks of searching and if you are looking for a new car, stop by Putnam Subaru in Burlingame and ask for Max.

I have been leasing our familys car with Putnam Subaru since 2011, and honestly, I would not even consider going anywhere else. This time around I had a great experience working with Andrew Brahmst, who is not only knowledgeable about their product, but also incredibly kind and personable -- and fun to talk to (he made the time enjoyable). My family is happy with our new and reliable Subaru!!

Max was incredibly helpful, not at all pushy, and knew everything there was to know about Subarus. Definitely helped us feel comfortable and safe during COVID times.

Bought my first Subaru from this location and Im really glad I came here for two reasons:1. My sales person, Cesar Gutierrez, went above and beyond to cater to all my questions and concerns. I had called the location a couple of weeks prior to getting the car and unfortunately they did not have the car I wanted, but Cesar went out of his way to alert me the minute they had received the car I was looking for. Needless to say I bought the car the same day. His customer service is world-class from beginning to end and I felt taken care of with his attention to detail.2. The atmosphere and overall culture of the dealership was very comfortable and helpful. Someone greeted the minute I walked in and pointed in the right direction, the finance team was superb, and even accommodated holding the cat for a few days so I could set up a surprise for my wife. (Cesar even threw in a giant bow)Thank you Cesar and Putnam Subaru for making my auto purchase very enjoyable! 💯👍

I bought a Subaru Forester during the pandemic and their customer service was exceptional and Miguel did a great job for us to talk about the specs and the offers. He was very patient in answering our questions and the whole process was very smooth for us.

We drove from Marin county to shop for our new Subaru and Im glad we did. Max was awesome and we love our Outback Onyx Edition. I first contacted them about an Outback Premium. The quote Max sent me was lower than I expected and by far the best quote I received from any dealer around here. The entire thing was very transparent, he put the number in writing in an email and honored that price when we sat down, with no additions or surprises. Just before we closed the deal, I ended up changing my mind and going for a much nicer trim that we also tried that day (upon our request) and I can say Im really happy I did. Max was helpful and kind but never pushy and gave us time and space to think about this important decision throughout the process. Overall, a no stress experience, a good deal and a very happy new car owner.Only small wrinkle is that we were potentially interested in trading our old Mazda CX-5 and the price they offered us was far bellow other quote I got from online retailer such as Carvana and Shift (which is still not as good as party to party sale but I wanted a no hassle Covid free experience). That being said, our car wasnt a Subaru and its from the last generation, which I guess is not so hot on the dealers lots in 2021... Still, do your research and know what your car is worth! We kept ours and took the internet companys offer. Overall still delighted with our experience.

These guys will play with you. Someone named Julian was the person that “helped” me, so unprofessional kept lying to me about the prices. This was the worst costumer experience that I ever had…

I didnt want to post a review but after the chain of events, I felt it was important to share since I went to this dealership because of the reviews.I purchased my car on a Tues late evening and the sales rep picked up my car Wed am to detail and it was returned with a large stain down the passenger side door. The dealership attempted to remove the stain a 2nd time without success so I requested to speak with the GM who was more than happy to fix the door. I was so excited that the dealership was fixing the mistake.Fast forward 3 weeks and I finally get my car returned after two attempts to repaint the door only to get my brand new car back with grease stains in the interior front and back.I was impressed that the dealership fixed my car, but I was not impressed with the dishonesty and sloppiness.1) The sales rep returned my car two times w/the stain without telling me it couldnt be removed2) When I requested to speak with the GM, I was told he wasnt in and wouldnt be available until late afternoon. But when I called his office, he was there in 2 mins3) I was told it was bird poop that went thru the paint but it wasnt there when I purchased the car on Tuesday before it was detailed4) I was told the car was detailed after the door was fixed, but it was returned with grease stains in the front and back interior

Great service, friendly staff. I will recommend this dealership to anyone who is interested in purchasing a new car.

I was in need of a new car, since my previous car was just repurchased as part of a law suite against Ford. I didnt want to rent a car while waiting for other Subaru dealers shipment to come in. They all had agreed to match the lowest offer, but none had the color, trim and package combination I wanted. As a last effort, I decided to reach-out to Putnam Subaru. Definitely not the closest to South Bay, but still not too far. Just 45-min up the peninsula got me the exact car I wanted, when I wanted it. And, Daniel was able to match the price. I was elated.I arrived at the dealer shortly after 11AM and was on my way home with my new car shortly after noon.Quickest and the least hassle ever in buying any car I have experienced.When I arrived at the lot Daniel met me outsides as I was approaching. He told me he was overbooked, yet he recognized my desire to be in and out of the purchase process. At no point did I feel like I was waiting for him to get back to me. He handled two customers in parallel seamlessly.I also cant forget to mention Erik in Finance. He guided me through the paperwork and presented me with the available options for pre-paying maintenance and extended warranty. It was also quick and painless. I am always interested in extended warranty, but this time we had decided to opt out of buying the maintenance package, since the dealers have specials all the time. Though, with hind site, I will miss the convenience of driving away without paying for the scheduled maintenance.Overall, I would highly recommend to anyone buying a car to first negotiate the price before showing up at the showroom. Daniel and Erik at Putnam Subaru made that whole process as smooth and flawless as anyone would want.

Dan Dishart made the entire car purchasing process a breeze! He is very knowledgeable and Im sure hes one of the best Subaru employee out there. Please ask for him if you are visiting their location!!!Let me start off by saying that I was dreading the infamous car salesman haggle I have experienced in the past, this Subaru being my 2nd new car purchase. Dan made the entire experience easy and informative. He didnt try to pull us in any direction and made sure that we were buying the car that was right for us (me and my fiance). I would highly recommend Dan to any of my friends and family!

Miguel and Cesar helped to get my new Forester. Miguel offered me a really good price in all local dealers and Cesar helped me to sign the contract. They are really nice and helpful. The whole process was smooth and fast. Great place to get a new car!

Max was amazing! He provided me with really good customer service, a warm personality, was knowledgeable and even went above and beyond by suggesting places to eat in the City!We test drove the Subaru Outback 2020 and he showed me all I wanted to know about the car.I definitely recommend anyone interested in a pleasant car buying experience to come to Putnam Subaru and ask for Max Garcia!

Mark is a very professional and helpful sales person. He was very knowledgeable when it comes to different trims and he believes in what he sells. We liked that he listened to our criteria and helped us to find the model that suits our needs.

I had a really great experience with Putnam Subaru! People here are nice and friendly. My dealer Cesar kept the store for me at the end of the year. He also kindly drove us to the bart station when we left. Definitely someplace I will recommend everyone to go to if you want a nice and safe car with good deal.

STOP WHAT YOU ARE DOING AND GO BUY A CAR FROM ANDREW BRAHMST RIGHT THIS SECOND!!!! No, seriously though: this incredibly authentic, real, genuine human being of a cars salesman completely changed every previously held belief I had about the sliminess of car salespeople. This was the best car buying experience I have ever had in my life, bar none. I like lists so I will give you five reasons why you dont want to bother going anywhere else except Putnam and specifically to Andrew Brahmst:1. From day one, he was insanely responsive and attentive - helping me get information I didnt even think I needed to help make my buying process easier. Phone calls, text messages, emails - Andrew was back to me within minutes every time with exactly the info I needed to keep the ball rolling.2. There wasnt a thing Andrew didnt know about this car. Okay, maybe there were a few very very specific things (because he had literally just started the job ) but he was real about not knowing and got me the answers quickly and efficiently. He could easily articulate the pros and cons of different models, new vs used, add-on options.3. Speaking of information, I was BLOWN AWAY by how transparent Putnam was from start to finish. Any other car purchasing process has felt elusive and opaque. This felt clear and transparent and SO SO GOOD! Andrew and his team or amazing humans gave me all the information I needed to feel empowered to make a decision on my own that I felt SO GOOD ABOUT (not weasled into). I didnt know a ton about the various pieces of the process but Andrew and his team got me up to speed and were patient and compassionate with my many questions so I could feel so comfortable and so good.4. When I made the decision to purchase, the process was seamless throughout - it felt easy and FUN! Everyone I interacted with felt like a REAL HUMAN BEING (imagine that ) and made me feel like a real human being (rather than potential prey to be taken advantage of). I am so grateful for every moment of this purchase. Can I do it again as soon as possible!?!?5. Finally, after the deed was done and the car was mine and off their lot, I didnt expect to hear from Andrew and his team, but he texted me that very next day to check in on how I was liking my new car (I was loving it! ) and help me get set up with a bunch of extra apps that make SUBURU so cool and awesome (an app for when I cant find my keys!?! Sign me up!)I can not recommend Andrew and the team at Putnam highly enough. They are an entirely different species of sales-humans I didnt know existed. You can go look elsewhere but I can tell you: you will be wasting your time. I will never buy another car anyplace else other than Putnam. And ideally from Andrew every single time.THANKS PUTNAM HUMANS FOR KEEPING IT REAL AND AUTHENTIC AND OH-SO-MUCH FUN!!

Miguel got me the best price possible within the entire Bay Area, and with significantly less back-and-forth than the other dealers I contacted. The order and delivery process was smooth as can be, and my new Outback ended up being delivered a week before schedule. Would absolutely recommend reaching out to Miguel if youre considering a new Subaru.

I bought an Outback 2 weeks ago. Andrew Brahmst helped me with the purchase. He ensured I had a great overall experience- he researched thoroughly and provided thoughtful responses to my questions, which helped me decide between an Onyx and Limited. He also was proactive and offered good suggestions for things I would have overlooked. He is new but his experiences as an owner of Outbacks was very timely. He won my trust in a short period of time, and helped me complete the purchase quickly. I also want to mention their finance person, Nabil Amin was super knowledgeable and provided us genuine guidance with extended warranties, maintenance requirements and payment options. In summary, Putnam Subaru in Burlingame were responsive, willing to work within my budget creating options for my needs that werent apparent online, all without being too Salesy. Highly recommend working with them. Thank you Andrew and Nabil.

Best place to buy a Car in the Peninsula.

Can’t say enough about how great this experience was. We came in just to look and were fairly uneducated about Subaru in general, that is until we met Nelson May. This guy has so much enthusiasm for their product and is so willing to share any and all information. He helped us find the exact car we wanted without ever feeling pressured. 10/10 would recommend Nelson at Subaru.

Came in yesterday before closing to test drive the 2019 Forester. Anthony greeted me with a warm smile and had one of the guys from Mazda to take me to a test drive. Loved the car and he gave me the invoice and I went home to compare the pricing with other dealerships. One of the other dealerships was able to offer me a lower quote.I went into Putnam today to see if they are able to match it. Leo helped me thru the whole sales process and was very patient and helpful. Test drove the car another time and picked the right one from the lot. Got the pricing to a good point for us and we went into the financing office where we were helped by Cartier. He was also very friendly and helpful. Within 3 hours we walked out happy with a great new car.Thanks again Leo, Cartier, and Anthony!

Miguel, helped me get my Forester Sport, 2019. He offered me the best price in entire California. I called, asked him for his best price and he gave me that without any drama or unnecessary dialogue; and I decided to get my car from him. Get a Subaru, and get it from these guys! All the best!!

Appreciation and many thanks to Nelson May, who in one way or another helped us get the best price for the 2019 Outback 3.6. Just love driving it, and if you are thinking of buying a Subaru, ask for Nelson the best guy in Putnam Subaru. And guaranteed he’ll give you the best price in the market and very nice to deal with. Thanks. Love, love, love My Subaru.❤️❤️❤️

Worked with Avery and Dominic to purchase a Forester last week. Process was very smooth and got the best prices from the few dealerships I spoke with.Other dealerships were trying to play sales games to get me to pay a higher price but Putnam gave me a great deal from the start AND gave me a few extra items on top.Happy customer here—thanks Avery and Dominic!

A week ago, bought a Subaru SUV at Putnam Burlingame, CA for the first time and it was a great experienced. It was a smooth process from beginning to end. I would like to give a highest praise to Max A. Garcia for being the best Salesman. Hes a true professional gentleman. His the first Salesman that I encountered ever since Ive been buying a car. Hes very knowledgeable, patient and kind hearted. Hes not a pushy type of a Salesman which every customer would want when you shop for a vehicle in the dealership. Thank you so much Max A. Garcia and also to the Finance Manager Oliver Yogo Leyva for your assistance and for staying true to your word.

Horrible experience with sales people here

Miguel Reyes at Putnam Subaru made my experience of buying my first Subaru flawless! MIGUEL worked with me to find the perfect Subaru in my price range and took the time to explain each feature of the car. When searching for a dealership it was important that I chose one with integrity and transparency. Miguel is definitely someone who takes pride in his work and truly wants his customers to walk away happy. I did months of research before this purchase and the people at Putnam Subaru are outstanding! My last stop was Raj at financing. Raj was very patient and explained the different extended warranties to me and helped me walk away with the perfect Package. I will definitely be recommending this dealership to my friends for their future purchase and will be back for maintenance. Thank you so much Putnam Subaru! Loving my new Subaru!!

My recent experience at Putnam Subaru Burlingame was extremely disappointing, to say the least. My wife and I came one month ago to test and purchase a new Outback. We were pleased with the car and negotiated the price with the salesperson, Dominic Bati, reviewing the details of the costs, including expected sales and registration fees, and received an email confirming the car order and the negotiated base cost before taxes and registration fees. When we came to get the car a few weeks later, Dominic presented us with a price tag increased by more than $2,000 for costs never-mentioned before, such as $1,000 for transfer which basically mean for having the car sent to that location (???), a several hundred dollars fees for preparing and cleaning the (new) car (???) etc. Dominics final response of my manager asked me to add these costs sounded completely phoney and preposterous. I do not know if these are common dealership sales practices or it was the doing of our salesperson, but I left extremely disappointed, betrayed and then disgusted.

Our expectations were surpassed with our 2017 Forester purchased from Dan Dishart Jan 7 2017. It was for my husband who has been driving a 17 year old (2000) Manual Subaru that he finally is letting go.- Considering that we just came from another dealer ship for 4 hrs where we were not able complete the purchase, the decision at Putnam with Dan was in less than an hour!It was because Dan was responding and listening to all of our needs/questions directly, patiently, and with empathy. This was despite that we showed up at the dealership in the evening when the big storm was about to hit the Bay Area.- He helped up effective decide between the Basic and Premium. He helped us with pricing.- We didnt feel rushed despite the imminent horrible weather.- We had a wonderful experience. Id say it was exceptional customer service and a productive use of our time.Kudos also to Cartier Lee, Director of Finance. Similarly very calm, professional, thorough and also demonstrated exceptional service.See Dan @ Putnam in Burlingame when you want to buy a Subaru!Vivian

It was great, easy and stress free to work with Dan Dishart for my 2019 Subaru Outback! He listened extremely well to our goals and simply walked us through all options. I highly recommend connecting with Dan for efficient and great service. Black exterior on the Black interior is very sharp looking too!

Services explained and reasonable

Not at all impressed; very overpriced. I was charged $100 for an oil change (at another Subaru dealership I’ve paid that for oil + 6k service). They wanted to charge $340 for 12k service which basically amounts to an oil change, inspections, and an air filter change (you can do this yourself in 10 minutes for $30) - I though they were joking. Oh, and that $100 oil change didn’t even include a car wash. The service managers were friendly enough but I don’t drive a Subaru to be taken advantage of. On balance I won’t be back.

Miguel Reyes at Putnam Subaru made our car-buying experience totally enjoyable! We were in a bit of a rush, and he was very efficient, knowledgeable, helpful, and friendly. He worked with us to get us a great deal, and we could not be happier. It was a very smooth and well-coordinated process. I highly recommend working with Miguel at Putnam Subaru!

Just bought my new Subaru there! Super excited and extremely satisfied with my sales consultant - Leo Altaramseh. He is patient and responsive during my whole shopping session, from test driving to finalize the deal. Nice experience there with Leo ;)

I have been taking my 2002 Volvo for service here for many years. Everyone is very professional, friendly, and efficient. Miguel welcomes me by name when I arrive. They were very accommodating to me when I required special time frames when having service done last year. I love the idea that my car is washed inside/out when any service is done, but still appreciated that they didnt offer that service during the drought.

UPDATE: Dominic Bati, internet sales manager, came through for us after I reached out to him. He was able to get the vouchers redeemed without me having to set foot into the dealership again. His communication with me was swift and efficient.ORIGINAL: We came to Putnam Subaru for a test drive of the Outback. Full disclosure, there was an incentive for the test drive ($65 gift card). We arrived at the dealership and asked for a test drive and showed him the voucher. He accepted our vouchers and said that he would submit them. The date of visit was 5/20/19. As of today, 6/02/19, the status of both vouchers are still marked as not redeemed.If you plan on visiting this dealership, I would advise looking elsewhere. If they arent willing to spend 2 minutes to redeem a voucher that comes from corporate money (not the dealerships money), what are the chances theyll give you a good deal on their cars?Putnam Subaru, feel free to reach out to me here. Until then, this review stands as an example to show everyone that business with you may not be in their best financial interest.

Do not give Salesman Marcus Lawless your time or business.I was working with him recently purchasing a vehicle there, He overheard me on my phone trying to make plans for My personal car... He then, very rudely told me to Get Out because I was making him look bad in front of his Manager!! 😮He is a Big Phony, he puts on a show and severely lacks any Professionalism, cant be trusted at All in business...

This was my 2nd visit to the Mazda service center, I was very pleased with the courteousness of all the staff I was involved with. The service was quick and explained to me after completion. I even had a very nice conversation with one of the salesman while waiting for the service to be completed. I would recommend this service center to anyone. I am very pleased and will be back. By the way, the cost was very fair as well,

This review is for Max Garcia. I was very impressed by the professionalism Max showed us working with the whole Subaru team to get me the best deal that made me walk out happy and comfortable with my decision. COME SEE MAX FOR YOUR NEW SUBARU!!

Fairly deserve 5 stars! My dad got his Crosstrek in the trim and color he wanted for the price he wanted. Worked with Mark, he understood my dads needs and delivered! We came to a deal within the first 5 mins, really good experience all around, nothing bad to say. Raj (financing/paperwork) was really good too, fast and he did not pressure us into extended protections we did not want. Thank you.

Great dealership! Chris was extremely helpful in resolving a problem with our 2004 Outback that turned out to be 3 separate issues. They got the parts and the job done inside a week, and even found us some existing warranty coverage despite the car being an 04! Very professional and helpful, highly recommend.

We recently bought a car from Putnam at Subaru. We worked with Daniel and he was super helpful. We’ve been sending lots of inquires to different dealers and his response is the most upfront straightforward one. He was very kind to answer all of our questions and clear out concerns. He didn’t try to push us to make a deal, instead, he made sure that we are completely happy with everything. The finance agent was also helpful and he explains all the terms and conditions when we apply for the finance. We are glad that the whole process was so smooth.

I recommend Putnam Burlingame to anyone looking for a Subaru. I had been in contact with Daniel who was very friendly and gave me a great deal on my car. I was greeted by him when I showed up and with no complications I hopped in the driver seat of my car and test drove it. Daniel took care of all of the financing needs fairly quickly and gave me a few different options and the details for various payment types. Make sure to do some research of your own before signing up for any extra packages. Thumbs up to the sales team.

VERY HELPFUL! We did an online search for the best possible price for a 2018 Subaru Outback . Kyle Holt at Putnam Subaru Sales made our purchase effortless! REAL HAPPY WITH OUR 2018 SUBARU OUTBACK!

Awesome place, kindly people.Last comment was post ten month ago, i gave 5 star for the awesome work. But this time not sure if they change the team or what, the maintenance was done quickly but there is oil leak from my 2017 Subaru Forester, the seal have not proper placed so the oil leak from the oil filter into the pan and spill it all over the engine.

Had 30,000 mile service, new service department very nice, friendly atmosphere, easy to work with, on time, coffee and tea, snacks. I like to go there. Thanks to all service people.

Recently purchase a Subaru Outback from this dealership. I worked with Daniel in Internet Sales and the entire purchase was handled exceptionally well as anticipated. I had received several quotes from local dealerships. Several were very comparable so I decided to look up reviews on Yelp and Google to see where I would have the best hassle free experience. I decided to go with Putnam and Daniel after my research and so happy I did. I drove the extra mile (from Larkspur) to get my car. From the initial paperwork to signing with finance to vehicle delivery, this dealership (and Daniel in particular) has it all together. Thanks. I love my new Outback.

Our experience at Putnam Subaru was nothing but positive. Miguel was an excellent and knowledgeable salesman and he and Eric in Finance we very helpful, honest, and best of all: NOT PUSHY!! This made our car buying experience fun and exciting, and not at all stressful like it would have been at another dealership.

We had a great experience at Putnam Subaru. Miguel Reyes was attentive, knowledgeable and was a pleasure to speak to...very charismatic. From when we arrived to the point we received our keys, it was an enjoyable journey. The test drive was also fun and engaging. Thank you Miguel for making our experience a lovely memorable one.

I worked with Dan Dishart at the dealer. He is very friendly, patient and easy to work with. He did not hesitate to walk me around the lot and explain all the options and features. His quote was very aggressive as he understands that time is of the essence and motivated to make the deal happen and move the car out of the lot. He collected all the needed information upfront so that the time with the finance guys goes smoothly. Overall very professional and I highly recommend him.

I am so excited about my new Subaru!!! I want to thank Daniel Dishart for helping me buy a new 2017 Subaru Outback. Daniel worked with my dad and I for a few days and when we went in to buy he made the process as seamless as possible. Daniel was super knowledgeable about this car and all the others, which helped me a ton because I was stuck between which car I wanted to buy and with his help I made the right choice.I greatly appreciate the level of service and the awesome experience I had here at Putnam Subaru. Definitely go see Daniel if you are looking to buy, he will steer you in the right direction and take you over the finish line feeling like a winner.Thank you!!

Derrick was great in the service department. Friendly, nice, and told me everything about my car. Was just getting a routine service done but he seemed to actually care. Very nice place and nicer people.

Leased a 2019 Outback through Dominic in internet sales. He was great at providing all the information we needed via email and phone. The deal ready to sign before I got there. Everything went very smoothly we are very happy with the lease. Thanks, Dominic.

I recently bought a Forester from Anthony. I was quite impressed with the dealership and their service. He was exceptional and answered all my questions. Erik in Finance was great also, he was polite, to the point and offered me items that I could use. He also said which items that wouldnt make sense for me to purchase. I really appreciate that especially after my last experience at a different Subaru dealer. I will recommend Anthony anytime anyone I know needs or wants a new Subaru and make sure they deal with Erik too! Putnam Subaru has its act together!

The experience was fine, as expected. But they are a bit tough to reach by phone. Everything else was great.

Thank you Dan Dishart! This was the best experience. I wish every other sales person could be as friendly and efficient. I loathe going back and forth and I have walked out on other sales people. He was upfront about the pricing and he even looked to make sure the color I wanted was going to come in to make sure I got exactly what I wanted. If you want the best experience with the best customer service ask for Dan!

Miguel and Erik at Putnam Subaru was awesome in helping me take home the car I wanted. Its been 20+ years since I bought my first and only car and havent had a car payment for over a decade. I was having anxiety on how much cars are and the monthly payments but Erik work so hard in working the numbers with me and my budget. As a single parent they were so understanding with my situation and making sure the monthly payment was doable. I never felt any pressure from Miguel and Erik. I highly recommend Miguel, the salesman when you buy your next car and Erik the loan manager.

Im so impressed with the Putman staff. Just interacted with Ethan in parts, and he really didnt need to help me, but he did. Ive had several interactions in the past few days and I can tell this group really trains their staff to have a positive customer experience. I wish car dealers where I live where this friendly!

Max Garcia took me on a test drive and was very informative, a wonderfully pleasant experience overall. Ill be sending all my friends over to Putnam Subaru, ask for Max!!!

Was dreading buying a new car due to previous experience. Was prepared to spend a good part of the day to handle this. The whole process from introduction, test drive, and finance took less than 3 hrs. Dominic was very patient and polite.

This was the best car buying experience Ive ever had. Dan was so helpful and kept me in the loop the whole time. He gave me a fair price and treated me well even after I bought the car. He was patient with me through the loan qualification period and made sure that I was okay even when I was in the finance department. I was not thrilled about having to buy a new car. I had recently been in a bad accident and I was not feeling great about any of it, but Dan made the process so easy. I felt well taken care of throughout. I would definitely recommend this dealership to my family and friends in the future.

I am one happy customer today! Just arrived home with my gorgeous Jasmine colored 2017 Subaru Forester -- Ms. Green. Thank you to our wonderful sales team: General Manager, Al Vasquez and Sales rep, Andrew James Recaro. Andrew made my first new car buying experience painless and quick. I would highly recommend Putnam Subaru dealership group to all my friends and family. What are you waiting for - go down there get that NEW CAR youve always wanted. I did..

I enjoyed doing business with Putnam Subaru, they are friendly, helpful, and very professional. Among the best quality they do not pressure their customers into purchasing or follow them around. Overall I would definitely do business with them again.

This past weekend we bought a new Outback from Dan Dishart. He was so easy to work with, a very friendly guy and very responsive to my emails and phone calls. He wasnt pushy and gave us a great, no hassle deal on the car. Dan matched the very low price we found at another dealership and threw in a few little extras for us. Dan is fantastic and I highly recommend you visit Putnam Subaru and ask to speak with Dan!

Dan made me expiernce at Subaru smooth and easily as can be. First time new car buyer and it was so great. I love my new car. Totally recommending Dan to everyone. Very happy with everything.

I recently purchased a 2017 Subaru Forester from Miguel Reyes at Putnam Subaru in Burlingame. We visited other dealerships but Putnam Burlingame was the best. Miguel was awesome…….he was professional, knowledgeable, honest, and he was very pleasant (even when my four year old son spilled a cup of water all over his desk!). My wife and I are extremely happy with our Subaru and extremely happy with the service we received from Miguel Reyes.

I used an aggressive outreach tactic to get a dozen dealerships to bid against each other. From about half of the Subaru dealerships I contacted, the response was sarcasm or contempt but from Putnam their response was not only the best price proposal, but they were courteous and entirely willing to do business with me.Putnam Subaru is an organized, friendly, and professional environment. They made the otherwise unpleasant experience of buying a new car a breeze. They have repeatedly followed up with me to check in and make sure everything is going perfectly, and thanks to them it all has been.I recommend Putnam Subaru without hesitation.