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Burlington Tire Service
1222 S Church St, Burlington, NC 27215, United States
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Burlington Tire Service

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Ca
Review №1

I ABSOLUTELY LOVE THIS TEAM! They truly are wonderful all of the way around! They have more than customer service skills, which in and of itself is a HUGE deal! They are kind, courteous, polite, respectful, trustworthy, reasonable, responsible, patient, hard working, and seriously all around an EXCELLENT TEAM! I completely trust Blacks Tire with my familys vehicles. I HIGHLY recommend!!! I even bragged on them to a Burlington Police Officer, yes they are that great!

Be
Review №2

They helped me,gave me good advice for my car,and the manager was so very nice. Good place for your tires

Ro
Review №3

This place has great service. No problem at all getting your tires rotated every 5000 miles, plus I got a great deal on the tires.

QU
Review №4

Great experience! I called the day before about a front and rear wheel alignment and went the next morning. Ive never been to this shop before, but I definitely will be going back for future things. The staff was very friendly and courteous. You guys rock!

Ni
Review №5

I needed new tires on my vehicle, so my husband ordered them online and set up an appointment for me to get them put on. I was early for my appointment and they were super busy, but they were able to get to my vehicle on time and it didnt take long at all! There was a waiting room with a tv, which was nice! The staff that I interacted with was very friendly and courteous!

Ea
Review №6

Had what I needed in stock and got started right away ! Taken care of in a timely manner and a reasonable price !

Sc
Review №7

Had tire blow out called these guys and they were there in no time and had me back on the road.

Ja
Review №8

They do good work

RJ
Review №9

Here is the problem that I have. I took my car because I had shaking around the left front tire. I was told it was the U joints and that it was not serviceable so I was referred to another local shop.They took care of it but noticed my lower control arm had movement....it kinda veered a little when I braked so I took it back to this establishment.He ordered the part based on what the other shop told him but after inspecting it, which this is my second trip here in a week, he said that the lower control arms on both sides needed to be replaced, cool.I paid for this job and took my car home.I noticed it was a little wobbly but I thought it was because I needed an alignment, I was to return for an alignment in a couple of days.Next morning I hear a noise as I’m driving so I went back because my tire felt like it was about to come off on the right side.The wobbling that I felt initially was not on the right side at all.I was told it was now my axle needing to be replaced.I stared at this guy like he was a ghost.How could this not be discovered when your mechanic is down under my vehicle inspecting and working right in the area of my axle.I’m not believing this was not caused by mechanical error.And now to have to pay another $300, why would I not feel handled.Unhappy customer. Very unhappy ☹️

Ju
Review №10

Great work, good service straight to the point with no price hikes after the job is done.

Ma
Review №11

They came and did a mobile tire plug on our car—fast, professional, reasonable charge, and so convenient. Highly recommend!

No
Review №12

The mechanic (yes apparently one mechanic) promises work to be done and it isn’t done for weeks. Then he doesn’t even have the cahones to call you and tell you and leaves it up to office staff. In my opinion, Stay away. Go anywhere but here. These people changed ownership recently and not for the better in my experience.

Ra
Review №13

Great service.. will definitely go back!

Ro
Review №14

The nicest people. Everyone from the front desk, garage workers, management were so accommodating. 👍

Ch
Review №15

I had to use their roadside service: very fast, very caring, very professional, very courteous, very respectful and very polite!! Highly recommended!!

Ga
Review №16

Polite, professional people. Very reasonable prices on tires and service. Highly recommend.

Hu
Review №17

Great service,best in the area . Experience means quality.

Je
Review №18

Friendly, honest, knowledgeable and professional. They have earned my future business . Thank you Burlington Tire Service.

Ri
Review №19

I received excellent service despite the issues they were having due to computers being offline. Received updates on the status of the repair while waiting, and they patch tires car tires rather than using plugs!

Ed
Review №20

Fantastic people fantastic job done it always know what youre doing continue going there

Ch
Review №21

From the first phone call, to getting the tires installed, it was First Rate! Alex took her time with me in selecting my tires. Great prices!

Re
Review №22

Very friendly and speedy service.

La
Review №23

I was visiting from out of town and the low tire light on my rental car came on so I googled and found this place. Turns out 3 of the tires had too much air and triggered the light. All the employees were super friendly and they didnt charge me anything for the adjustment. I would definitely come here all the time if I lived in the area.

Cl
Review №24

So my moms car picked up something in a tire imagine that lol. But we were close to Burlington Tire Service so we stopped in to see if it could be repaired, unfortunately it couldnt be patched so a new tire was needed. It took roughly an hour and a half to order, wait and have the new tire installed at a great price. Clint at the write up desk awesome super friendly and made our trip quick n easy . fast friendly shop

po
Review №25

I was very pleased with my service. I got a nice set of tires for a good price. Being on a single mom budget this place gave Me a great quote. The customer service was outstanding! Thank you Mr. Bill and Alex for being so wonderful!

Ta
Review №26

Ive been going to Burlington Tire for 30 years now. Mr. Anders and his staff treat me like one of their own. As a female, I feel respected and never taken advantage of. They are honest, hard-working and remember me every time I walk through the door. The prices are fair and they give quality service. Mr Anders is honest and would never mistreat customers. He lays it on the line to try to help his customers, no matter how old or worn out their car may be. Plus they love my dog! Added bonus. 😉 Shop local, folks!

Ga
Review №27

Outstanding Service good prices and great people.

Jo
Review №28

Excellent, prompt services at affordable prices. Can handle all maintenance work and minor repairs in addition to tire service. Would not go anywhere else..

Cl
Review №29

I am impressed. They got my truck in at the end of the day and got my tires changed with no problems. Great service and very nice. The only issue i had was the mechanic that drove my truck didnt know how to shift thru the gears, but was still careful.

Na
Review №30

Great customer service!! Always willing to help and answer any questions! Very affordable! Highly recommend! Just purchased a set of tires, love them!

Sh
Review №31

Excellent Service. Great group of people. Good prices.

ro
Review №32

After a trip to another local tire dealer we were told we had a defective tire but they were unable to get the tire needed and suggested we see the BMW dealer. The BMw dealer took 4 1/2 hours to determine what we already had told them was the problem: a defective tire. After contacting Goodyear directly I was referred to Burlington Tire. Mark was kind and professional. He ordered the tire I needed and contacted me when it was available. It was installed and the problem corrected. They even worked with the tire warranty protocol so what the BMW told me would cost $649, Burlington Tire was able to do for $160. The were friendly, courteous and professional and did what they promised when they promised. Mark was especially helpful . I would highly recommend Burlington Tire and I will be going back for all my tire needs.

wi
Review №33

The tires here are expensive but high quality, i used to get my tires from the Discount Tire in Durham, Go with goodyear and leave the cheap stuff alone. The staff works quickly here too not a whole hour like other places🙂 im very satisfied

Ry
Review №34

The owner is one the nicest people you can meet. Super friendly. However, the work is mediocre, at best. I believe there is a lack of quality control for work done. My specific problem, one of the technicians replaced my factory oil pan plug with non standard plug for my Volvo S40. When I took the car to the Volvo dealership they pointed out that the wrong plug has stripped the threads and now the entire pan has to be replaced. I called Bill, the owner, at Burlington Tire and he won’t take responsibility and claims the car is old and plugs get stripped through wear and tear. The problem with that, no body at Burlington Tire ever told me that the plug was stripped. I know they stripped the plug and tried to cover it up by replacing it with another plug.Bad workmanship, questionable ethics. Not that Bill isn’t very nice, his team just doesn’t do very good work.

Da
Review №35

Great customer service! The staff is friendly and knowledgeable. The service is excellent. Whether you need new tires or routine maintenance done on your car this is the place to come.

Su
Review №36

Bought my tires here and get free tire rotations with the purchase!! Just a joy to work with. They are so friendly and easy going. Never a hard sell.

Ga
Review №37

Was there first thing. Was given a basic oil change and filter change. Service was quick and mechanic was friendly. Brought my own oil and filter. Service cost 15 dollars.

s3
Review №38

I am always treated kindly and fairly. Their knowledgeable, friendly staff and the quality of service are why I return for all of my vehicle servicing needs. Highly recommended!

Ra
Review №39

Not only has Burlington Tire always been great but last week they went above and beyond! I brought my van in for a check engine light. They diagnosed the problem, realized it was not the first time they had seen this problem with my model vehicle, and then called to let me know it really should be taken to dealership for the issue. Because of that I saved over $2000 in repairs because it was all covered under warranty.They have earned my trust and future servicing of all my vehicles! I will recommend Burlington Tire always!!!!

Je
Review №40

My 1st and last experience at this facility! Dropped my car off at 7:30 for an alignment when I called back at 11:30 they told me the mechanic had left and they were trying to get somebody else to do the work? Whats the point of dropping your car off If they dont have somebody who can work on your vehicle??

Ju
Review №41

I find the people here to be very knowledgeable, helpful and courteous. They take excellent care of my old 🚗

Mi
Review №42

Love this place all the workers are friendly. We dont get tires anywhere else but here

Ha
Review №43

Today my front tire blew out on the interstate and I was forced to pull over onto the left hand shoulder (scary!!) Not only were they there in twenty minutes to change my tire (when I was fifteen minutes out of the way) but the owner called me multiple times to make sure I was ok while I waited on their truck. Very reasonable prices and incredibly trustworthy service. Additionally, they had three new tires, new brake pads, and an oil change done in under an hour. Id leave them a million rave reviews if I could!

Mi
Review №44

Best service and fair prices. Had a flat today. Came and put on spare then replaced the tire all in 30 minutes

Ch
Review №45

Honest best describes them. Thought my brake pads needed replacing due to some chirping/noises and dropped off my car. Got a call a little later that same morning that I didnt need any pads, and the noise was probably due to brake dust only. They could have done the work anyway (since it was what I had asked), but they saved me money I didnt need to spend and gained a customer for life!

Ja
Review №46

I used to love this place, but the last time I was in for an oil.change they screwed my car up big time! They admitted their mistake, but I had to return three times to get the situation corrected, and they didnt even offer a refund or any kind of restitution for the inconvenience, lost hours and extra miles (gas) that I suffered due to their mistake.

Ge
Review №47

Great service and great prices

Ti
Review №48

Great staff as well as great customer service!

Th
Review №49

Good honest trustworthy service for tire repair and assessment

Ch
Review №50

They are the best place to get Tires, Oil Changes, and Inspections Customer service is the best #1

Cl
Review №51

Best place in Burlington and surrounding areas to get tires and have your vehicle serviced. Free coffee and WiFi, what more could you ask for?

Jo
Review №52

Fast friendly service. Got me in and out quickly

Mi
Review №53

I have been taking all my vehicles here for years. I always have great service, the people are so friendly and have never steered me wrong. Thanks Burlington Tires!

Di
Review №54

Excellent service and very pleasant interactions with those working at the tire center.

S
Review №55

We were traveling & got a flat tire. Burlinging Tire specializes in a different brand than we have on our car, but they made every effort to get an exact replacement for our tire quickly (under 2 hours). When we got there everyone was so pleasant & helpful. It is obvious they are proud of this establishment. When we found out wed damaged another tire beyond repair (severe gouge) they ran out again & got the 2nd, specialized tire. All I can say is we lucked out finding them. They deserve the 5 stars they receive. While waiting, people walked in that one could tell were long time, loyal customers. Local car dealership did not stock & said 2-3 days to get a new one. What a difference. We were out in 2 hours.

Yv
Review №56

I love this place, they are very evident, and everytime I go in there they treat me as part of the family...

Ca
Review №57

Hands down,, the best service place in Burlington. Staff is always friendly and very very helpful!!!!! I would Recommend them to anyone!!!!!

Ma
Review №58

This place doesnt even deserve one star. I came in and told them I needed a tire and that I had a blow box on my car. They said ok, and everything was fine. I get my car back and they had left the car running so they violated my blow box. Which means my car will lock up unless I pay the $70 fine. Did they offer to reimburse me for the problems they caused? No. Did they argue with me and tell me that it was my fault because they dont know how to deal with these things? Yes. Horrible customer service and I will never be back. They said they didnt know what was going in but I know my car was beeping and the horn was honking after the machine went off but they failed to tell me what had happened until I got in my car. I hope they even fixed my tire.

Je
Review №59

Good customer service. Clint is friendly and works the front desk. Knows my family by name.

ju
Review №60

If you need tires, dont buy from Burlington Tire Service. You are led to believe you have a warranty. I bought two sets of tires for two different vehicles. My Honda accord and our GMC Sonoma. In less than a week I had a complete blow out from the sidewall on one of my tires. Burlington Tire Center would not warranty, in fact they charged me for a whole new tire. Then several months later my husband was checking the air in them & found a rather large bubble on the sidewall of one of the others. When he called them to see about a replacement, he was told there was no warranty, and was told the reason we had a bubble was because we hit something. How do you hit the sidewall to make it bubble? The car is rarely driven and stays in the garage. Beware, unless you want to get ripped off.

Ma
Review №61

They did a great job patching my tire.

Ru
Review №62

Has been in business for years so they are doing something right. Nice clean place.

Jo
Review №63

Great friendly service and it is next to Panos. So you can have a bite to eat while you wait.

me
Review №64

Great service, you dont spend forever in the shop, complimentary coffee.

Kr
Review №65

I took my car to the dealership to get an alignment because my car was shaking pretty badly and a guy at Walmart who did my oil change told me I needed one. So the dealership tells me that I need two new tires which will cost about about $250 for parts and labor and then I needed a couple connector something or other in for my car for them to complete the alignment with the back part of my car and the total with that for parts and labor would be around $750 dollars (give or take a few dollars). The guy there said theyd do what they could with aligning the front part of my car which they charged me the typical $70 to do. So if youre doing the math the estimated cost would come close to $1000. Not including the $70.I dont know a lot about cars; I can drive them and put gas in them, thats about it. That doesnt mean Im stupid. I can tell when something sounds fishy. I decided it would be in my best interest to get a second opinion and per a friends recommendation took my car to Burlington Tire Services.THANK YOU Burlington Tire Services!!!!! The gentleman, Kirk, that works there was EXTREMELY nice. I just simply said I needed two new tires and an alignment because my car has been shaking. He said he will do the tires first and then check at that point about the alignment because sometimes the tires are just enough. The tires along with labor would cost a little over $200 (same as the dealership)$60 something for the alignment . Turned out I did need the alignment and he mentioned about the connector type things needing to be replaced (he called them something else I dont remember the name) but that would only be about another $250 some dollars with parts and labor.He called a little bit later to say that it turns out I need new break pads in addition to the tires and alignment. Before doing any of the work he informed me that altogether with the tires, the alignment, that part I needed, the break pads, and the labor it would come to about $750. Now Im not necessarily thrilled with spending that much money on my car (who is?) but after my experience with the dealership I was expecting the cost to be a LOT more.Anyway, I saved myself about $400 (I figured that the dealership would have noticed the break pads and would have wanted another couple hundred for that)!!!! My car isnt shaking! The gentleman drove me to my apartment and picked me up. He was really very nice and Im super glad I decided to get a second opinion. I will definitely be taking my car there in the future. Honest and nice! We need more of that in this world.

Bi
Review №66

My 1st Choice for tires and has been since 1992 when I moved here. Fair prices, excellent service.

De
Review №67

Their service is top rate and the staff totally knowledgeable and courteous!!! Turn around time awesome!!!

Al
Review №68

Ive known the staff here for a long time as theyre down the street from our family business. Theyve always treated my family & I with the upmost respect. Theyve gone above & beyond to help our family with our vehicle needs. We have several vehicles we take to get serviced there, & Ive yet to be disappointed. Theyre kind enough to fit us in & take care of our vehicles with ample knowledge, speed, efficiency, & more than fair pricing. Theyre not just in it for the money. Their staff is knowledgable, respectful, and kind, even answering my obnoxious questions since I am NOT a car person! 😂Theyve even given my little girl coloring books & crayons while weve waited. Its the little things that count!! No place is perfect, but I wouldnt take my vehicle elsewhere, or entrust it to anyone else. I talk to Kirk a lot, one of the main managers there, and he is extremely knowledgable and kind. Sure, the place is at a slightly awkward location off South Church Street and it doesnt look like the latest and greatest, but looks are deceiving! Highly recommend this business staff, & would give it 6 stars if I could. Thank you, Burlington Tire Service, for all you do! 👍🏼👍🏼

Ja
Review №69

Great service and prices on tires

De
Review №70

Great serviceWonderful staff

Je
Review №71

Nice place good people great tire store

Da
Review №72

20+ Years and I will always come back! The Anders Family is a class act!

La
Review №73

They were very helpful, courteous and professional.

To
Review №74

Great service and prices!

Su
Review №75

The best service in Burlington!

Su
Review №76

Quick efficient and honest service

Cl
Review №77

Great place to Get Tries

La
Review №78

This is a great service center.

Ne
Review №79

Great service fast,friendly staff

Cl
Review №80

Friendly and reliable service.

Ca
Review №81

Excellent customer service

gr
Review №82

Awesome, personal, face to face business.

Ca
Review №83

Great service

Er
Review №84

Great service.

Al
Review №85

Good service

An
Review №86

Great people and service

Je
Review №87

Fast and to the point

To
Review №88

Good and fast work

Cl
Review №89

Great service.

Je
Review №90

Their the best

KA
Review №91

This guy seen my mom comming she told him several times she was broke he put some antifreeze in the radiator n tightened a clamp 40.bucks really pathetic taking advantage of the elderly

ju
Review №92

Great staff

Di
Review №93

Great service

Jo
Review №94

GREAT SERVICE !!!!GREAT PEOPLE !!!!!HONEST AND TRUST WORTHY.

El
Review №95

Great

Da
Review №96

Great

Jo
Review №97

Super people

Po
Review №98

Price to high

Li
Review №99

Fast service and friendly staff.

Ef
Review №100

I like it a lot for the prices and also for the service the people are very kind

Information
29 Photos
100 Comments
4.6 Rating
  • Address:1222 S Church St, Burlington, NC 27215, United States
  • Site:http://burlingtontires.com/
  • Phone:+1 336-228-1796
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Mechanic
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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