Over the years, I have purchased a number of items, many of them odd ones I could not easily find elsewhere, especially used medium and large format cameras, lenses, and accessories.One of the few camera stores remaining that still sell darkroom equipment and supplies, including used enlargers, and paper, chemistry, and film.The store is a place I enjoy visiting and seeing what they have on offer and of course seeing all the old film cameras on display. The staff are great, although most times I deal with Joan.The real test in any situation however is when things go wrong. I just recently purchased a mirror-less camera body that seems to be more computer than camera. Unfortunately, there was an issue between the firmware on the camera and the specifications of the memory card. The solution proposed by Nikon was not doable with what bits I had. When I called Joan, rather than passing me off to Nikon, she took it upon herself to address it. She had the knowledge and bits to resolve the situation and took care of it for me.Thank you Joan.

Very knowledgeable and professional people. The vintage section is excellent.

Best store in the city for camera equipment or otherwise- if you just want to have a pleasant shopping experience, go here and look around. The owners are friendly, and very willing to help out when youre not sure what youre looking for. Was able to find batteries for a camera from the 1980s at this place. A true gem.

What a charming, efficient, polite and knowledgeable staff. Had to get some old family military photos copied and they were very helpful and able to do all I needed done.One of those memorable positive experiences and I will forever be a return customer.Sincerely highly recommended

I just found this gem of a place a few weeks ago and will be a returning customer. Staff is super knowledgable and friendly and was able to answer any questions about film cameras that I had. I brought in some film to get developed and it was ready in two days! I have a camera store in Haldimand where I live but I choose to drive the 30 minutes to Burlington Camera because of the exceptional service. BC is officially my new go to camera shop!

Very cool place for photography. The staff takes their time in explaining everything and are knowledgeable in most aspects of photography. Great collection of antiques. Everything from cameras to the computers used to edit the photos. Awesome to have discovered this place.

Fantastic store with amazing vintage gear, I walked in looking for a rope strap for my Hasselblad and they had an original brand new Hasselblad strap for cheaper than eBay. Great film selection and check out the basement for the best price on used gear

Fast and friendly service from a local small business. I used to just go to Walmart before hearing of this place and will only ever come here again. I appreciated the tips from their knowledgeable staff for optimal photo printing. Thanks Burlington Camera and Digital!

Burlington Camera is like a candy store for me. After browsing the store for awhile, I was drawn to all the vintage cameras. Joan was kind enough to show me several of them. It’s been awhile since I shot film. Time to get reacquainted with manual film cameras again. I purchased a few old film cameras that were still functioning.What a thrill is is using a 73 year old camera. Pure joy. Many people come up to me and ask about the camera.I’ve been back to the store every time I visit Canada. Can’t wait to chat with Joan again. She is very knowledgeable in all things dealing with photography.Thanks for helping me and sharing your knowledge.

Always very knowledgeable and professional!

This place is amazing as they clicked my baby’s picture for passport in less than 10 mins. Another 5 mins to print those pictures. No wait time. Everything was very very smooth. Loved my experience here. They also gave me a digital copy of the photo for free.

By far one of the Best Camera shops around, been in sevice for many many years, staff is friendly and knowledgeable, Joan is the best person to talk to about your camera needs and more! Best selection of used camera equipment if your looking for that certain thing, you will not be disappointed shopping here!

I had an old audio cassette for 40 years ago. They converted it into high quality digital file. Being able to hear the voices on that tape was quite something. I am grateful for them.

Good transaction for Nikon F2N with Photomic head last year. Bought Joans former camera. Now shopping for an F3 HP ?

Great place for film and film cameras and other supplies.Edit: two years after writing this review, I must say that their staff and services are still top notch! Very knowledgeable staff and some amazing prices on vintage gear. Their darkroom supply section is quite vast..

Burlington Camera and Digital did an amazing job on my prints. The job was completed within hours of ordering and looked incredible. All staff members were wearing masks and maintained distance when I enetered. It was an all around positive experince. I will be returning in the future.

The best camera store. Amazing selection of vintage gear amazing expertise.

Friendly, helpful staff. Definitely not a big box store and that is why I go there.

Great place! super helpful staff, great supply of old and new gear and they develop film well

Burlington Camera and Digital is a fantastic small business. I live in the US now and was planning to do a birthday video for one of my sisters. Normally another sibling would have physically brought photos for me to scan when they usually visit in March. Due to the border closure however I needed a Plan B.They scanned dozens of images and once I was done with the video file, burned it onto DVDs so that my family could pick it up from them. This saved me untold hours of scanning as well as the hassle of shipping the DVD across the border by Fed Ex etc. Their prices are also reasonable.They were very friendly and provided excellent service. I plan to use them again!Christine HClinton, MD

I cant believe Ive only just found this gem of a shop! I dont live in the area, but my google search for antique/vintage cameras led me to their website. A quick web form and a reply was received very quickly to let me know they had exactly what I was looking for in stock. When I arrived, I was unsure what I was going to find; lots of places claim they have vintage stuff and you end up looking at things that dont really qualify. They have EVERYTHING you could want for a vintage camera, and great service too! From reading other reviews, I suspect I was working with Joan. She was knowledgeable, friendly, and so helpful in finding the perfect gift for my friend. Not only did they have a wide variety of cameras, but all the ones I looked at were in incredible condition. This is my new go-to for vintage and likely my other camera needs too - although I dont live nearby, I want to support this wonderful business and these kind people.

Burlington Camera is a must go for all your camera needs, especially to get a great develop/scan job. They also have a eye watering amount of beautiful vintage and used cameras to peruse through. Their staff are next-level knowledgable. Film is a dying art, and I am so glad that Burlington Camera is the respirator.

Popped in today to pick up a camera my partner was interested in. Im pleased with how clean and well kept it seems. They have a nice selection of all kinds of things anyone into photography might want to pick up rather than order online.They have a large selection of second-hand cameras and lenses available. Prices seemed appropriate.I often feel intimidated in specialized spaces like this, but staff encountered were open, friendly, and knowledgeable about what was being purchased.Ill be happy to visit there again, sometime.

Best camera store around. They understand what they sell. Digital and film. New and used they handle everything.

Vast selection of gear. I was helped quickly, and got what I needed. I did feel instantly judged after I told the guy I wasnt very knowledgeable about photography yet. He also tried to debate me on where I could get my film developed, even though Ive been getting it developed at a particular place for over two years... So for that minus a star, but I enjoy a good debate so whatever.

Very cool store and staff is very knowledgeable

Stopped by to get some advice on a work project. Rich spent a lot of time with me answering questions and suggesting some tips and tricks. He was a pleasure to talk to and beyond helpful. Because of Rich, I am officially a loyal customer.

Great place to deal with. They might not always have exactly what you want, but they can order it. Staff is knowledgeable, friendly and easy to deal with. Beautiful selection of vintage film cameras and the only place I know of that still sells darkroom supplies.

Excellent helpful service, product knowledge, great variety of vintage lenses and fair prices. Very recommended .

I recently bought a medium format film camera from Burlington Camera. James has been such an incredible help with finding exactly what I need and has been excellent with answering any of the questions I throw at him. I also recently developed some rolls of film and am very happy with how they turned out! I just wanted to thank James for his amazing customer service, as he has gone over and above to help me out. I highly recommend you visit James at your next visit to Burlington Camera! :)

Great shop. Had what I was looking for and were very helpful.

I went here for a headshot for work. The people were nice enough, and they got it done quickly, but the results were not usable. Back to square one.Re. Response from the owner - The review and rating stand. I am not interested in repeating the experience, and refunding my money will not make me recommend your service. That said, I appreciate your effort in responding.

Im familiar with Burlington Camera since mid 90s - which is when I moved to Burlington. I always loved this store, the friendly staff, the wealth of information and the quality of the products. Bought my first 35 mm SLR Pentax PZ20 from this store and whenever I needed anything camera related - be it accessories or just some information - this was the place I went to. Over the years my hobby has changed but this store was always the place I recommended to anyone to go when shopping for a camera. BTW - I still have my 35mm SLR Pentax and although I dont use it anymore, it still brings back a lot of good memories.

Developed my photos when they said they would, super kind staff, very knowledgeable, would go back again!

Great friendly and knowledgeable staff. Quality stock.

Thank you Burlington Camera for the last 10+ years I have known you and have done great business with! Highly recommended — staff is courteous, friendly, very knowledgeable, and exhibit professionalism and above all, integrity. From digital work and development, to art framing and professional imaging, to video production for our website ... your business services are exceptional!

I wish Id known about these guys sooner. I had been using Downtown Cameras mail in service; I was new to film and their website was much more inviting. I finally started using these guys and I have to say they do just as good as a job. Instead of waiting two weeks to get film developed + receive scans, I wait two days. Ive been into DCs store, and the guys at Burlington Camera definitely have them beat for customer service.

I bought my Nikkor 85 f/1.8 and Sigma 17-24 f/4 after renting it in a wedding shoot for my photography business. The people in this store are very helpful. Their promo saved me atleast $400+ if I bought these awesome lenses brand new. I will definitely come back whenever i need equipments. :)

Great selection and even better service. Joan rocks!!! This is my absolute favourite camera shop. I

Great service, really polite. Got passport pictures in just 5 minute wait! Thanks a lot again

Great service and friendly staff. Also, outstanding selection of products in stock.

There are very few photo stores with this level of expertise and knowledge. Not just rote information but hands-on, seasoned and intricate familiarity with all aspects of photo equipment and photography. The real deal!

Superb service, knowledgeable staff, great selection of new and used digital and film photo supplies. If you need advice, repairs, or suggestions, you can count on Burlington Camera. Dont let the fancy chain store guys fool you... these folks know their stuff, and can help novices or professionals alike. Sometimes I pay a bit more, but I get a ton of value. Special orders come in quickly, and they often suggest items that are of interest. Ive never been disappointed, and encourage you to give them a try.

Called with an issue he couldnt fix but still helped me over the phone

Ive been going to Burlington Camera for over 20 years and have always had a great experience and received a very good value.Its really the only local supplier of darkroom supplies, and their used camera selection has no peers.Highly recommended!!

Great selection of products. Very knowledgeable and helpful staff. Customer service is impeccable

I am a frequent customer with two small busy children. I always get quick exceptional service from all the staff. Always friendly and more than willing to help me with developing pictures and pictures on canvas. I personally am not very good on the computers so the staff are very accomedating and patient with me when showing me how order pictures (in store). I highly recommend this store for high quality picture development and amazing service.

Ive been dealing with Burlington Camera Since 1982. Last 5 years Ive been dealing with Joan extensively. Her knowledge and extensive depth of information makes it worth going to Burlington Camera. For me its an 1hour drive 1 way but I do not get this service from Henrys or Best Buy.If your an Film photographer theres plenty of used cameras by all manufactures with a quick turn over. Prices are fair on the used gear and they look after you after the sale too.Good selection of film in all sizes. They also have a great darkroom supplies and hardware.In short for me Burlington Camera is my first stop for gear & supplies.Thanks Joan, Rich & staff

If youre looking for an old-school, service-oriented camera store, this is it. Their prices are reasonable, their in-stock selection is excellent, and if they dont have what you want, theyll get it. As a guy who makes a living producing images, I do a lot of research on new gear, and its nice to get Joans sometimes contrarian opinion on things. She knows her stuff.

Brought in a roll of film that I thought I had definitely ruined, they were able to extract it from the camera and retrieve a good number of usable shots. A good place to take film, with knowledgeable, helpful and capable people.

Our go to camera store and has been for 30+ years! Very helpful and knowledgeable staff will always steer you in the right direction.

The lady there is super helpful. Really knowledgeable and got me going from nothing. An amazing selection of used items thats changing all the time. Willing to help and always gives a great deal. Would recommend to anyone.

Really cool store. It was easy to find. Tons of film cameras which is a pleasant surprise (too bad theyre not all for sale haha), very knowledgeable staff, good prices and they even have a dark room. Too bad there arent more places like this around these days. Ill probably be coming here more often.

Ive been a client of Burlington Camera from film days in 1975 all the way to todays digital technology. Regardless of the technology, you will find technically accurate answers, especially from Joan based on her long photographic experience.Selection of equipment and material is representative of todays ever changing marketplace. For some photographic segments, like mirrorless they carry more than big box competitors. If they do not have it, they can order it.Also selection of vintage lenses, some of us like to play with is unique, due to their trade-in policy.Highly recommended!

Burlington Camera has been most helpful in managing and repairing vintage equipment to view slides and 8mm film for transfer. BC are very knowledgeable and resourceful. I appreciate the fabulous service they provide.

Quality photos, good customer service.

Went here to buy some 35mm film and to get some developed. Had a lovely conversation with one of the employees and they have a great turnaround time for film getting developed. Also a great collection of older film cameras!

They went over and beyond to help me find the perfect lens. I will continue to be a loyal customer from this day on. Thank you.

Great service and knowledgeable. Collectables and modern come together in one place.

Like the place, could spend millions but it cost a pretty penny that I dont have

I discovered Burlington camera four years ago and kicked myself for not finding it sooner.It may not have the scale of a Vistek or a Henrys but what it does have is a fantastic levelof customer service which is the reason I keep going back.I’ll be honest, I have a bit of a camera ‘habit and enjoy the equipment almost as muchas I do taking pictures - so I rarely pass an opportunity to pop in and seewhat they have in their ever changing used equipment selection.I’ve always found Joan who deals with the camera side of the business to beincredibly knowledgable, patient and cheerful not just with myself but with othercustomers who are looking for advice.I’ve recommended the store to a few of my friends who have all very positivethings to say about the place.

One of my favourite camera shops. Great selection of used at very good prices. Staff is helpful and honest.

Family run business that know photography and cameras....great advice and help

One of my favourite camera stores - and i have been to a few- excellent knowledgable helpful and friendly people . i am a film shooter - a now unique selection of darkroom supplies and used equipment - lots of new stuff too. I wish they were a bit closer to me - i highly recommend a visit.

The service is great. Knowledgeable, professional. Lots of vintage and new cameras and lenses. Just about every service you may need for your photography needs.

Thanks for fixing up that Olympus OM2n at a break-neck pace!

Fantastic customer service from real professionals. This aint no Best Buy.

Helpful staff, a little bit of everything here including lots of analog gear

One of Canadas best photo retail shops. Expert staff, wide selection of new and used gear - a very interesting place to visit and a great place to do business.

I come here a handful of times every year to develop and get help with my film camera. The staff are always extremely friendly and will go out of their way to help you

Very helpful staff, good prices and good variety of used cameras

Burlington Camera is my local camera store even though I live in nieghbouring Oakville. They have been my go to for C-41 development and never have been disappointed with the results. As for equipment, I shoot film and they have a rotating stock of used gear and darkroom section along with Joans in depth knowledge makes this my first stop for analogue photography needs.

Great prices and service, staff knows the equipment .. especially Joan about anything analog

Great mom and pop shop they dont have places like this around anymore, if your into collecting older equipment its a must see, staff seem a bit cold in the beginning but once they open up they are very helpful and knowledgeable

Great store helpful staff. Wide selection and they have old stuff.

Had a canvas done of an old picture of my father and it is absolutely amazing! Great service and amazing quality!!

Great service for excellent price with a good supply of niche items, cant ask for more!

Great place with everything, especially if you’re into classics. Very knowledgeable staff.

Great. They have so much photo gear.

Amazing stock, never seen a place like it. And the staff is incredibly knowledgeable and go above and beyond to help you find something.

Great place for all camera gear. New and used.

Best place in the area for selection and more importantly knowledge!

Brought my first DSLR here and it was an great price and they were very knowledgeable. You can feel theres a huge grab between stores like this and chains.

Very knowledgeable staff, great place for camera repairs or any technical questions you have.

Excellent knowledgeable staff, good selection

Says they rent equipment.. but they dont.. change your website if you dont rent out gear. Or if you only rent out gear when you have it, maybe have a camera or two, everytime I go to rent there is nothing at this store and Burlington is a ghost town for finding rentals..

Went in there asking questions about an old camera, and instead of selling me something, they let me know that honestly it wasnt worth it. I appreciate the honesty and would return to a business that offered that great customer service.

Ive made a number of visits to Burlington Camera over the years, and purchased a fair number of items there. In retrospect, Im not entirely sure why, given that almost every one of my interactions there has been tinged with some varying degree of unpleasantness or negativity. Today was certainly the final straw ensuring I will never set foot in this store again.I attended the store today to see if they might have any used micro 4/3 lenses. They had a couple used, but not the focal length I was looking for, and a little over-priced in my opinion.I then asked the woman with whom I was speaking (she is the store owner, I believe) if they carried new Olympus lenses. She responded, Why would we carry Olympus? Theres no value there. Theyre completely overpriced for what you get. I mean, you know this is true, right? (I recall this was the exact same response she gave me a couple of years ago when I inquired about some top-end Canon gear, a brand I also shoot with.) I told her I disagreed with her assessment, and she graciously allowed that I was entitled to my own opinion, however misguided.I then asked her, given her strong commitment to the price-to-value proposition, why they carried so much Sony product, a brand that easily has some of the highest-priced cameras and lenses on the market. I noted the Sony 100-400, which retails for nearly $1,000 more than the comparable Canon lens. She responded, If youre a beer-drinker, you shouldnt shop in the champagne aisle. Aside from the obvious what is *that* even supposed to mean, who the hell talks to customers that way?Ive taken some 20,000+ wildlife frames with the Canon 100-400 ii. It is universally regarded as one of the sharpest zoom telephoto lenses available before going to the big, expensive primes. It stacks up favourably (superior in many peoples estimation, including mine) against the Sony lens.She then tells me that, not only is the Sony lens infinitely better, but also the Tamron 100-400 (which she carries) will blow away the Canon 100-400! Now, the Tamron (like the Sigma 100-400 which I have tried) is likely a very fine lens, and tremendous value for the money. But its not in the same league as the Canon (or the Sony) for build, durability, image quality (the Tamron is good, though), or speed. When I mentioned that the Canon is the faster lens, she replied, Who cares? Who needs fast glass on modern cameras anymore? This was a clear indication she was simply reinforcing personal bias, and had no intention towards objective discussion. She then sulked away saying in a loud, raised voice, Yeah, well, what do I know, Ive only been doing this for x (insert large number) years now. I suggested it might be a good idea if the store actually carried products that customers wanted, and then left the store while she was still yelling something at my back.Im really not sure how you run a business this long with this weak a level of customer service skills. Arguing and shouting at customers? Seriously? Im sorry you may have had some retail/distribution issues or disagreements with Canon and/or Olympus, but that should not translate to misinformation supplied to customers about product quality.I encourage everyone to actively avoid this store. The staff at Henrys Burlington have been consistently professional and courteous (the Manager, John, in particular). If you want a pleasant shopping experience where YOUR photography needs and interests take precedence, (instead of precedence being given to the opinionated personal biases of the store owner) then Henrys Burlington is your best bet. Avoid this under-stocked, over-priced, unhelpful store at all costs.

Very helpful staff great selection of used cameras and accessories

Very knowledgeable people who are willing to go the extra bit to help you.

Friendly knowledgeable staff, very helpful with any questions. Found the prices very fair

Love it. They take great photos and price is better than most other places.

Friendly staff. No corporate franchise feeling. Highly recommend.

Prizes are fairPeople are awesome thereAnd I would like to say to people pls in the name of God stop going to wallmart for pics there is no quality

Great very fast service!

Good rates for rentals and they really know their stuff

Fantastic service!!

Always helpful and knowledgeable!

Friendly and helpful staff! Will definitely return.

An excellent store, lots of darkroom/film supplies, reasonable prices, lots of used cameras, very knowledgeable