We love shopping at your business in both Graham and Burlington. Their stores are always full of beautiful high-quality products, a wide selection of unique items and staff is mostly pleasant.However, I was reminded why I dont shop there more this past weekend. It absolutely dumbfounds me as to WHY you feel the need to charge people a 4% surcharge for using your debit or credit card??!! And when I mentioned it to one of your employees they seemed completely dumbfounded.I was raised on a small family farm and have run several different businesses. I understand how accepting credit cards eats away at your bottom dollar. But, unfortunately, that is the price we pay for owning a small business and the ever changing modern times. Especially now, MOST people do not carry cash! They certainly DO NOT carry hundreds of dollars in their pockets for the unexpected or planned out trip to your business! You do other things as a small business to help absorb the credit card fees, instead of penalizing your customers. Their prices are certainly plenty high enough to absorb some of these fees.And if your credit card companies are charging you too much, perhaps its time to switch to a more affordable solution.So to charge customers for buying annual flowers, vegetable plants, perennials and shrubs locally from a smaller family-owned business rather than some place such as Lowes or Home Depot. Then penalizing customers by up charging with a 4% surcharge seems a bit harsh. In fact, wrong.Instead of shopping with your stores, Ill be supporting their competitors including Living Landscapes, Inc., Rock Creek Supply, and more. And steering clear of this business for this reason alone. The businesses I mentioned are more than happy to take my debit card or credit card and not charge me for it. Since, I spend hundreds, if not thousands every year on flowers, vegetable plants, mulch, and landscaping supplies.

Employees always friendly and helpful. Always have what I want. German Johnson inventory is wonderful.

My garden is thriving!!! My husband can’t keep me away from this place.(This review applies to both Chapel Hill St Burlington and Main St. Graham locations)This spring I bought a bunch of vegetable plants as little babies in the spring and transplanted them into my garden at home. They are producing like crazy!! I couldn’t be happier.I also did my front yard garden with flowers and plants from here last year, and they are healthy and blooming. The perennials came back just as well as they did the first year.I also love to get fresh produce here.I love the open air market, the staff has always been so friendly and helpful to me.Some days I like to just go wander through and see what they have- it’s just a happy place!! I always end up bringing something home.Once I get another bed prepped, I will be back for more.

Took my two daughters here after their doctors appt. They had a blast. I bought all kind of food plants and just whatever they wanted. Hardly spent anything. I will be back. Everyone was so sweet to us. I mean hey right in the middle of a pandemic too. Yes, you have to check it out. Trust me!

Love this family owned business. Lots of flowers and pottery to choose from

Beautiful plants and always very helpful.

Such a nice place to shop for flowers spring, summer and fall. They also have a wonderful produce selection in the spring, summer and fall. Fall time its a fantastic place to find your pumpkin and in December they have an amazing selection of Christmas trees from small to huge! The staff is always extremely helpful and curtious. Love this place!

I Love, just Love this place !!!There tomatoes are to go crazy for

Very poor customer service experience.Called two days in a row trying to get them to let me buy a plant over the phone that my mother-in-law could pick up. I meant it to be her Mothers Day gift. She likes Garden Valley and to shop locally. Manager never returned my call so that I could place the order or to tell me that my request was not possible to accommodate.Both times that I called Garden Valley Market, I spoke with an employee, who said that her manager would return my call. I do not blame the employee for the poor quality customer service that I received from her manager. In fact, its because she was kind and genuinely apologetic during my second call that I am giving a 2, rather than 1, star rating.I expect much better, more personal customer service from a local shop like this one.Very disappointed.

Great plants, produce, pottery and people!! I love this place and all its fresh homegrown goodies! Love getting my pumpkins and Christmas trees here also. So much better than the big box stores!

Love this place

Josh, Paul, Luke and the whole crew are great! Great Locally grown produce and we just bought our NC Grown Christmas Tree! There isnt a better local business out there. Thanks Garden Valley!

Fine place to buy fruits & vegetables

Great staff and super nice owners..(I worry that they overbuy plants though..they always seem to have too much at end of season)

Love this place. Has great plants and employees are wonderful

Huge selection of plants, flowers, produce at nice prices. Helpful workers. Definitely would recommend.

Found the plant I had been looking for. Pointed it out in a display and the clerk took me right to it. Beautiful plants and good prices.

Pretty good,only one person Ive run across that wasnt happy but the others are great,

Always a great selection of garden items. Fun place for children when seasonal items are beautifully arranged, friendly and knowledgeable staff.

Lots of lush fairly priced plants and a few Florida tomatoes!

Fresh produce and tons of garden flowers!

Great selection of plants. ...cool pottery

Very nice place to visit. Everything there was beautiful.

Awesome variety of items! Definitely a favorite place

Great place! Very helpful and friendly staff.

I love their produce and jams.

Big boy matters and muskmelon 1st rate . Thanks again

Very friendly and they have high quality stuff.

Locally grown produce at prices that can be cheaper then grocery chains. Also sell flowers and seasonal items.

Huge variety of fruit, vegetables and plants.Friendly staff, great customer service.

Convenient with good selection. Dont expect bargain prices, although they are fair.

An incredible service, amazing products, love it

Two thumbs up!

Beautiful tomatoes, very tasty and good peaches

Very helpful staf...

Excellent produce and exceptional service

Very nice plants, vegetables and a lovely staff

Always great selection

Superb

Nice

👍👍😃