Wonderful place. Very knowledgeable staff.

Staff was very knowledgeable and friendly

Son got food for his guinea pigs and they were priced reasonably

Good products and great employees that are very knowledgeable

Very helpfull

Simply amazing! They helped me with my dogs in specific, helped me with the toys an much much more included free dog food! Which I must add my dogs love! Definitely gonna be seeing alot of me there Im sorry lol!

They were very helpful. The man helping us was impressed with all the rescues weve taken in. He asked what food we used for the 2 cats and 2 dogs. He gave us a small bag for the cats and one for the dogs and said to let him know how it worked. He said they would eat less and poop less also. Cant wait to go back and get what else we need. Need to measure the dogs for better collars and a security shirt.

Quality pet food. Much better ingredients for your fur babies! Decent prices. Friendly, knowledgeable staff!

Super helpful and friendly.

Top of the line

Love that Exclusive has weight control food now! Staff is always helpful and maybe one of these days Sabrina will let one of them pet her..lol

ALWAYS 100% satisfied! ☺Great place, very knowledgeable, polite staff & very helpful!Best place to go to get your pets needs met either large or small!!! 👍If you haven tried them yet.... what are you waiting for 🙄 Tell them I sent ya 😉

Horse and hound is a great place to get things for your beloved pets. And the staff there is awesome. Always very helpful

This store is the only place I have found a dog food that my poodle can eat! They are extremely, nice, and educated people who helped me find the product I was looking for! My dog has allergies to dog food with grains and it was a chore to find something he could keep down. Thanks to these guys, my poodle is happy and healthy!

Down home folks genuinely care about your satisfaction

Great store if they dont have it theyll order it for you

Everyone wad helpful and very friendly! Definently worth going there!

They were amazing there. Very friendly and knew exactly what I needed. Thank you for such a great experience

Or boxer is 12 and we have given him exclusive brand dog food find they opened. Love the store, employees, and the overall experience. Nice to walk in and they know you by name.

Its a great place to go for awesome prices and wonderful things for your pets.

Very pleasant group of employees, will shop there more often...

The staff is always knowledgeable and goes out of their way to be friendly and helpful.

Excellent selection of pet supplies & knowledgeable service! We are so fortunate to have them in our area! From birds to horses! If you love creatures, go to H & H!

I would have only given it to Stars however rating two stars on this system says I disliked it, I did not dislike the store so I guess I have to rate it three stars. I went there to buy a specific brand of turtle feed, which I was very surprised that this particular store had where they named like Horse and Hound, but I was very surprised with what was in the store it was a small store but very well stocked with various types of feed for all different types of animals.I was very inquisitive concerning some dog feed and she was right there giving me direct answers and very informative, however when she found out it wasnt for me and I was not going to be buying a $30 bag of feed she was done talking to me and she walked away and she started going back to her business, and that was a complete turn-off.

The dude that always works on Saturday mornings, is awesome. Makes it worth shopping there, just to visit with him.

Everything but the vet! Got vet flea medication for both cat and dog. Empoyee helpful and knowledgeable.

The clerk was friendly and very helpful, we were able to bring our puppy in and she had a blast just looking around.

Always excellent

Great stuff and your pets are welcomed in the store. Very helpful in finding you exactly what you need.

Kind of expensivebut great workers nice organized and clean

Great place with very knowledgeable people who work there!

Good prices and very helpful staff.

Good quality products. Has a good selection for horse care.

Very helpful staff. Quality products. Easily accessable.

Love this place! They take their time & care about ur animals

I rarely shop here, but have always been greeted and promptly assisted each time. This day and age you dont always get such great customer service.

They always have what Im looking for. Courteous staff.

Very friendly and helpful. All the staff is amazing

Good place

Great variety of items for your horse or your hound. Very friendly staff also.

Extremely helpful and informative. Will definitely return.

Nice little pet store that has unique toys for rabbits.

Love that place, the cashiers were all very nice and helpful.

Have been in the store for Years love the store always has what you need

Friendly and knowledgeable staff. Steve was very healthful and kind !

Great selection and a friendly staff. A little bit hidden and off the beaten path but a good local business.

Great selection but prices are a bit high.

Very nice staff and store

Love the high quality dog food.

Staff very helpful...nice store

This place usually has what we need when we cant find it elsewhere. It has a selection for most any pet.

Staff is very friendly. Owner is quite knowledgeable about animal care. ❤

Really good for your pet and horse shopping

They have dog toys that nobody else has.

Great place for all your animals needs!!

Nice people & great products for my dog.

Great place, knowledgeable employees and nice owners!

Stayed open past the closing time so I could drive from 2 hours away and buy what I needed

Super helpful, knowledgeable and genuinely nice! Shop local!!!

They are wonderful people especially the owners and very informative! !!

Always extremely knowledgeable, friendly and helpful.

Very friendly service, very helpful too

Good friendly service

Very friendly and helpful.

Great service!

Excellent customer service

This is where I get my cat food only had to wait one time because they were on the phone for a customer, so I came back later

Exceptional Customer service

Always friendly and helpful

Friendly service

Its a pet place

Galena, IL