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Cumberland Farms
661 Pine St, Burlington, VT 05401, United States
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Cumberland Farms
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ma
Review №1

Went there 430pm place is filthy. Only 1 choice of coffee and no coffee cups. When I asked are there any coffee cups I got a hold on and an attitude.2 men working If you can call standing at the register and doing nothing working. Me and my coworker wanted a couple of hotdogs but you can forget about that mess. They were there all day. Thought we might get nachos but out of cheese too. If thidc

Ti
Review №2

Awesome Customer Service and from the helpful knowledgable polite employees. Thanx Cumberland Farms.

Ci
Review №3

Great service, friendly staff. Goodd variety of items to purchase.

Ja
Review №4

I’m here almost every Saturday morning and have never had a bad customer service experience. I will say that the store is pretty grimy, but what can you expect for 99 cent coffee and the cheapest gas prices in the area?

Gi
Review №5

I always get my gas there

Us
Review №6

She is Rude customer service. 05/13/21 at 8:20am

Le
Review №7

I come to the store a few nights a week around 12-3 am . And I always take my time to look around and make sure I got everything I want. But tonight I was you know doing the same looking around seeing what I want and the men working told me I have 10 minutes left to get what I want or he’s not going to cash me out for 30 minutes and then I would have to wait. That was so rude and unexpected I was doing nothing more but looking for what I wanted.

fe
Review №8

I don’t normally write reviews but Iv has 4 bad interactions now with the same guy behind the counter. Joe P. If your reading this you need better customer service. To the other older lady that’s always behind the counter you’re great.

Ju
Review №9

Dont ask them to do their job.Me and my husband are about a 2 min walk from this location. In the last 3 years that weve lived here we have probably given this place a lot of our money. Theres only 2 employees here who arent incredibly rude or have the attitude at this location. Last night (Friday, April 24th at 10pm) was our final straw. A brunette woman with glasses was so condescending to us because we didnt understand the promotional rules on the candy and soda deals. She completely shamed my husband for wanting some of his money back because we didnt see the teeny tiny print that told us what we needed to know. She acted annoyed that we missed the rules, and angrily grabbed the drinks she had to rescan out of my husbands hands as my husband apologized (which he shouldnt have to). I am just blown away by how rude she was, even saying this is going to be a lot harder since you did it with your card. Isnt this her job? I hope someone at this place of business explains to her how empathy and doing the basics of your job works. The entire thing wouldve played out different had she been understanding that we were human beings that made a normal error. Needless to say my husband is now refusing to go here ever again for fear of being shamed publicly for not understanding the rules of cumberland farms. Well just get all of our items at market 32, its right down the road.

Ti
Review №10

How can you not love free coffee Fridays in October??? Good snack attack foods and beverages at fairly decent prices. Cheap gas every day! Cumbys is a true convenience store that their competition should learn from!

Jo
Review №11

Ashley is the greatest there ever was!!!!! Also Christina Tara and Chris amazing. Wonderful customer service!!!!!

Ka
Review №12

We stopped in here on our way out of Burlington, I was impressed by how well stocked this store is.My friend loves getting the $1 coffee from here, but I didnt try it. A few of my friends rave about the coffee they get at this chain.I was amazed by the assortment of java that you can get at Cumbys, plus its way cheaper than Dunkin! Nice flavored coffee creamer selection too if you are into that kind of thing.There were 4 different types of iced coffee, which was good to see.There is a nice assortment of healthier fast food options like yogurt, salads, parfait cups and sandwiches.There was a small selection of items like beer, wine and hard cider.Store was clean, well organized and kept up! Perfect place to grab a quick drink or snack.

Cr
Review №13

Everyone is always so friendly. Ive been a returning customer for 15 years and have never had a bad experience. Amazing customer service and always convenient.

An
Review №14

3 out of the past five times I have come to this 24 hour Cumberland farms, it has been closed for maintenance while the guy working there smokes cigarettes outside. what is the point of a 24 convenience store, if when I go there they are closed even though they are LISTED as open 24 HOURS and I have to go home or drive to price chopper? I will not waste my time ever again on cumbys until I hear they have fixed the issues at this store. since the night employee has told me he is the only one they can get to do it, Ill probably just take my business elsewhere.Vermont has very few late night business options, and by having this one be run so poorly that you cant make purchases when you NEED to, it is sending business everywhere else. seems counterintuitive.other Cumberland farms I have NEVER had this problem with, yet this specific one seems to think something EXTREMELY irregular for a 24 hour place is normal and do it regularly. done putting up with fake hours and terrible service, from entitled employees who tell me this is how it is. what a horrible way to run a corporation.

is
Review №15

Would not sell a six pack at 11:45pm, whats the deal?Customer service is atrocious.Never going to shop here again.Peace.

Je
Review №16

Good prices on beer, super nice staff. Never really had an issue. .

Ed
Review №17

Filthy coffee area, both recent messes and old grimy messiness. Even the spill grates were disgusting.The staff apparently is okay with it since they were walking around it not cleaning it.The parking lot is also a mess, covered in litter.I wont be coming back here again.

Do
Review №18

Ive worked here and want to clear up issues. Firstly - the pumps dont print receipts as a result of the gas conpany not fixing. We always had paper in the pumpsSecond - drain grates were cleaned constantly cleaned but customers take the signs and do the opposite. I want farmhouse original after filling your cup with bold and creamer, pours it outWhen i brought problems to Chris, he would literally laugh them off. Everyone is on different pages, constantly understaffed I eventually got nerve damage running around the store doing everyone elses job, temp log was never a priority - only not getting yelled at for it not being done was priority, frozen foods never pulled and dated by anyone except me or asst manager but numbers were somehow expected to increase, promised serve safe cert and never happened, boss let asst managers cert expire, gets haircuts on company time because it grows on company time. Theres no teamwork and the tools for success are burried so deep youd be in China by the time you reached them.Liz has her own thing going on and thinks shes boss - cant take criticism, on her own page, and gets in the way of others work. When you tell her 1, 2, 3, 4, 5 times that it doesnt work like that and it messes it up, same as boss - she hmms and shrugs it off.

Sc
Review №19

They never have the outside tanks filled with receipt paper causing you to always go in, stand in line, and get the receipt in the store. Not a good place when you are in a hurry. Also, pumps slow down considerably when all pumps are pumping simultaneously.

Va
Review №20

Always has what I am looking for when I go there

zo
Review №21

Favorite quick and convince on the go one stop shop

Am
Review №22

I love it.... Cheaper gas :)))

La
Review №23

Friendly staff makes up for some other less desirable issues. Cheap gas and coffee.

Sh
Review №24

Cheaper gas

Information
11 Photos
24 Comments
3.1 Rating
  • Address:661 Pine St, Burlington, VT 05401, United States
  • Site:https://cumberlandfarms.com/stores/vt/burlington-8018
  • Phone:+1 802-660-8305
Categories
  • Coffee shop
  • Gas station
  • Convenience store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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