10/14/2021 Stacey was super helpful and completely made my day. I came in after my daughter had bent my customized ray-bans l purchased not even 5 months ago and she made them back like new. She was so patient, kind and thoughtful. I felt like I left with a brand new pair of glasses because of her. Thank you so much, I will recommend you to anyone!I was here a few days prior (10/12) with a different woman who had a terrible attitude and didn’t want to help me which prompted me to try to come back again and I’m so glad I did! Thanks again, Stacey.

The customer service Stacie provided was exactly what you want and need in retail. She was thoughtful, responsible and so very helpful I cant recommend her and my experience more! Thank you for your time and kindness!

The sales person was beyond helpful! I would only buy sunglasses from her from now on. She was wonderful

Have purchased Many sunglasses at Burlington store over many years. Lost mine from just a few years ago and called to verify the model I wanted to replace. Easy, right? They have no information after the 1 year warranty, so clearly no interest in customer retention or help. When I asked the agent to convey my complaint to the owners/franchise she became all mouthy. Digital storage is cheap-how hard can it be to track? You know they keep your name and address though, and probably share that and anything else but cant tell you the model of your last sunglasses they sold 2 years ago. They just lost my future purchases.

Turnella, the sales lady was so helpful, my whole experience was great.

Woman who works here is super rude - left to go buy elsewhere.

Very helpful and honest in helping pick a style

Selections are lacking and nothing is ever in stock and the sales people here are not helpful. Basically not a great place to buy sunglasses.

Great customer serviceThe lady work there really big help

It was pleasant

Lots of products... new styles