Great customer service and beautiful selection. Give yourself some time to peruse because the inventory is huge and they have a very wide range of styles! They have some things in stock and others need to be ordered. Tip: bring in the hardware you want to replace. If you are doing doors take measurements! Id say call ahead so the staff have what they need to best assist without you having to do multiple trips!Update: I finally got to my project and wanted to update my review. The hardware I got at Mack looks and feels amazing! The photo doesnt do it justice.

We purchased hardware for a front door from Mack several years ago. Mack is a unique small business with an amazing selection I their cool showroom. Recently the rather expensive hardware on the front door failed. When I called to explore purchasing a replacement Ken suggested we take the problem to Baldwin. Baldwin replaced the entire set. This kind of customer service is rare these days. Complements to both Ken at Mack and Baldwin for standing behind there products. Highly recommend local business.

Lucy and the guys at Mack are fantastic. Been going to Lucy for hardware for a long time. They know their stuff and can get you what you need.

Ordered our kitchen cabinet hardware. The staff is extremely helpful and follows up immediately with questions. Thank you for a wonderful experience. We will be returning to Mack for our front door hardware!

Mack Designer Hardware has a beautiful showroom with the latest samples from every major door and cabinet hardware manufacturer. Ken the master locksmith turned retailer helped me out with expert advise on all our interior and exterior door hardware needs for our new house. Their pricing was competitive with the online offerings. All and all a great customer service and showroom buying experience.

Mack was great when we replaced the hardware for our front door and other items. Really good to work with. Highly recommended.

Great people to chat with and a nice showroom. They also provided me with a water for my drive home which was much appreciated.

Friendly, helpful team of experts! Showroom had a large variety -- both in style and price. Found exactly what we were looking for!

So many options and the staff are so helpful.

Expensive, selection only fair

Designer hardware store