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Heartland Harley-Davidson
117 S Roosevelt Ave, Burlington, IA 52601, United States
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Heartland Harley-Davidson
Comments
Ry
Review №1

Everyone was great to deal with. Had to stop in a couple times to look the bike over, and everyone greeted me and my son by name. Can’t wipe the smile off of his face. Thank you so much.Came back 3 weeks later and got one for myself. Chris and Ryan stayed after hours to handle all the paperwork. Thank you for taking the time to get everything done

Co
Review №2

I was able to work with Chris and Ryan on trading in my new bike they got me on a street glide that fits me really well and was everything I was hoping for. Thanks guys for everything!! I would recommend anyone to go there if they don’t quite know what they want or want excellent service by all staff they make you feel like family and welcomed every time. They are more about the customer’s wants and needs than the sale!

Br
Review №3

Chris and Ryan were TOP NOTCH! Let me take the bike for a test ride, with no pressure to do so, showed me multiple bikes to make sure I had the right one picked out, and made the process very quick and easy. Very very happy with the purchase of my 2017 Street Glide! Highly recommend these guys!

Do
Review №4

Chris and Ryan are awesome to work with! My wife and I had a great experience purchasing our first Hearley. Could not have asked for a better team to work with.

Br
Review №5

Great dealership with lots of history. Definitely need to stop by if you are in the area.

dj
Review №6

Great customer service. They treat u like family and was so helpful and friendly. I wouldnt go anywhere else

Je
Review №7

Showed up on my old 2008 that was wore the hell out by me riding it hard and beating it in mountains pulling a trailer while two up! Saw the 2015 and fell in love with it during the test ride when I realized it fit me like an old glove. Heartlands staff kept me informed and entertained through the hole process. Will head back for more accessories and clothes the next few years!!!!!

De
Review №8

The staff is very friendly and helpful. My grand son really liked Barry the gorilla!

Li
Review №9

A very friendly atmosphere prices awesome Harleys Davidsons

Cu
Review №10

Chris and Ryan are the best! They will seriously go at bat for what you want and how much you want to spend to get you the right bike. Just bought my second bike from them today and couldn’t be happier!

An
Review №11

I highly recommend Heartland! Great sales team, and an awesome experience.

Am
Review №12

I absolutely love the folks at Heartland. They are all very friendly and helpful.

Ti
Review №13

Employees are always friendly and have great selection of motorcycles.

Da
Review №14

They graciously allowed a car show to be held on their parking lot. We had a great time and proceeds went to a good cause.

Ch
Review №15

These people here are totally awesome people I would highly recommend coming here to buy your bike.

Cl
Review №16

Great experience with the services I get here. Patient and friendly staff.

Ke
Review №17

Ro was awesome to work with as a sales woman,very down to earth and knowledgeable about bikes. Thank you Ro

St
Review №18

If I could 20 stars I would!! these guys are the ABSOLUTE BEST in all the Harley business and Craig & crew will make your experience easy and suitable to your needs!! Feels like youre working with family!

Cr
Review №19

Went to look at a motorcycle and left with my first Harley-Davidson staff is top notch helpful and honest...

Ke
Review №20

Great staff, Very welcoming

Lo
Review №21

It was a great experience. It was past closing time, and they still waited on us. Thats dedication!

Ch
Review №22

Great time at the recent precision riding competition- thunder in the heartland .. too bad it was called for weather - hoping we can have a redo next year

Da
Review №23

Bought a bike there. Great people.

Ba
Review №24

Service were is it. Waited 20 min no help or acknowledgement of even being there. If I could rate 0 I would

le
Review №25

Great people.

Je
Review №26

Took my bike in Friday for its 1000 Mile check-up had it back Saturday ready to go thanks. Heartland and your staff.😎

Do
Review №27

Lots of bikes and fun things to do! I just bought 2!!! Bikes from them! I love dealing with Stan and Steve and Tim in service is a Harley Davidson genius

Da
Review №28

Amazing service

Br
Review №29

Great place amazing folks to work with

Mi
Review №30

Very clean facility professional staff members who always make you feel welcome. I would recommend you pay them a visit if you are in line to purchase a bike!!

Br
Review №31

Awesome and easy buying experience and continued amazing service anytime i go into the store for parts, clothes, or anything else.

Mi
Review №32

Love all Harley stores

Ro
Review №33

Excellent customer service, Ive been in there about 6 times now not once did I have a bad experience everyone is always helpful and Knowledgeable. From parts to the lovely ladies at the register all are great. I wish I lived closer that location would get all my business but I live in central Illinois. Keep up the great work

Je
Review №34

All around awesome people

Ol
Review №35

Nice, honestly and lovely people!! Every time I go in they know me and my boyfriend by name!! Really great establishment

Lu
Review №36

Came in for my first service after moving back from Colorado and I couldnt be happier. Its always a pleasant suprise when your bill is less than your quote over the phone and the pricing made sense. Im glad I waited until I moved back to have my bike serviced because they were a solid 115 dollars less than the local Harley Davidson dealer back in Colorado. Im for sure making this my go to from now on.

Gr
Review №37

Just bought my second bike from Heartland Harley-Davidson. Craig is easy, fair and felt like he was really looking out for my best interest. Michale in parts is super knowledgable and helped with a few accessory items. Tim in service is excellent as well helping me get the grasp of the new infotainment system on the bike. Honestly, just all around great service and glad to be able to be a repeat customer.

Li
Review №38

Great place

Ad
Review №39

We went there for the pinewood derby. The type of buisness that allows scouts to get together like that should say enough. We met the owner and he was real nice and professional. Great people, great service.

Rh
Review №40

Always good experienc

Ci
Review №41

Great service

Br
Review №42

My home away from home! Great folks, knowledgeable and friendly

Th
Review №43

Treated fairly on my 08 trade in.repeat customer. Happy fathers day!

Li
Review №44

Got to see some really sharp looking old cars. Nice motorcycles.

Da
Review №45

Its a nice shop, Mike in parts is awesome, Craig Knoll the owners son is a stand up great guy glad hes back in the store. These guys help me out and i cant thank them enough..

RO
Review №46

Excellent as always. Treated with respect. They put in an extra effort to make sure the customer is satisfied and will return.

Cu
Review №47

Great place again. Always enjoy the service.

Cl
Review №48

The MOST BEAUTIFUL Harley shop Ive ever been in. Its is incredible and the staff if very friendly.

Do
Review №49

Very helpful staff. Great selection of bikes

sh
Review №50

Nice place. Beautiful bikes. Friendly staff

Br
Review №51

Extremely satisfied with the service provided by these guys! They arent pushy and they get you what you want!

mi
Review №52

Great experience, not pushy. Able to work with me and get me everything I wanted.

Jo
Review №53

This is what a HD dealer should be. Looks like a corporate look, but has a ton of history on display. Lots of friendly bike people who get what it means to serve their customers and build a business.Looking forward to visiting again

ma
Review №54

I was refused the military discount on a brand new CVO, The sales manager told me he didnt have to give any discounts on the CVO because they are limited. I bought my current bike new there before it was McGrath and have done all my business there for over 5 years and I will never step foot in there again! I spend a lot of money there and now will find a new dealer. I have posted to let everyone I know and others know about this!

Li
Review №55

Check your receipts before you leave the store if your item is on sale. It may rang up full price. Unfortunately I didnt check mine. I live to far away to make a special trip back.

pe
Review №56

Live band today! Friendly people.

Te
Review №57

I love going there they always so nice to everyone love them.

Co
Review №58

No stars. I do not recommend this place at all.

da
Review №59

Friendly staff

Jo
Review №60

Good service great looking bikes.

Th
Review №61

Always treated well when I visit. Gina very helpful, and pleasant.

He
Review №62

Nice place

ca
Review №63

Staff are friendly and helpful

Er
Review №64

To is the bomb!

Co
Review №65

Amazing selection, very cute clothes, wide range of sizes. Only downside, very pricey.

Co
Review №66

Polite. Helpful. Not pushy. Knowledgeble.

Ed
Review №67

I like the store and the people are very helpful and nicr

Ch
Review №68

Friendly, courteous and knowledgeable. No pressure sales or service

Ch
Review №69

Awesome people and store theyll take care of u

Da
Review №70

Lucky to have a great dealer in such a small town.

Co
Review №71

Great customer service and no pressure.

Co
Review №72

Friendly staff. Clean. Nice selection

Bo
Review №73

Its was a nice place

ma
Review №74

Have nice motorcycles and get parts

Mi
Review №75

Its a harley Davidson store great store

To
Review №76

Just stopped in traveling through. Nice Harley dealership nice service

ma
Review №77

Friendly helpful staff as always!

Sh
Review №78

Sales ladies like to stand around and talk to much.

Ke
Review №79

Helpful in finding the parts we needed

gr
Review №80

Thought we where going to get a bike and ride it home and just wasnt happy with are experience..went to different Harley Davidson store..

Ch
Review №81

Just stopped to get a poker chip and a t-shirt. I didnt really have too much dealings with the staff. They seem friendly enough though. At least theyre not in the McGrath family of dealerships that I know of.

Ti
Review №82

Nice shop friendly staff

Ko
Review №83

Nice selection of apparel

Vh
Review №84

Great custome service

Er
Review №85

Super clean shop

Ro
Review №86

Love the friendly staff

Mi
Review №87

Awesome service!

WB
Review №88

Ride it like ya stole it

Ri
Review №89

Too expensive

Ph
Review №90

This place is fantastic

Ga
Review №91

Helpful

Ho
Review №92

Friendly people

Information
82 Photos
92 Comments
4.7 Rating
  • Address:117 S Roosevelt Ave, Burlington, IA 52601, United States
  • Site:https://heartlandhd.com/
  • Phone:+1 319-754-1100
Categories
  • Motorcycle shop
  • Motorcycle dealer
Working hours
  • Monday:11AM–3PM
  • Tuesday:10AM–4PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:9AM–12PM
  • Saturday:Closed
  • Sunday:9AM–4PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
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