user
Pep Boys Auto Parts & Service
400 Imperial Ave, Calexico, CA 92231, United States
Appearance
Pep Boys Auto Parts & Service
Comments
El
Review №1

Pєp вσчѕ fσr αll чσur cαr gαdgєtѕ αnd tσчѕ..thíѕ íѕ mч fírѕt chσícє ín cαr pαrtѕ ѕtσrє,..grєαt ѕєrvícє, thє єmplσчєєѕ rєαllч gσ αвσvє αnd вєчσnd tσ hєlp αnd whαtѕ єvєn вєttєr thєч dσ αctuαllч knσw whαt thєчrє tαlkíng αвσut. thєч αrє fαmílíαr wíth thєír prσductѕ, íf nσt thєчll lσσk σn thє íntєrnєt ѕσ wє cσuld gєt thє вєѕt ѕєrvícє αnd wє lєαvє wíth nσ dσuвtѕ.. thαnkѕ pєp вσчѕ fσr αll чσu dσ!

Br
Review №2

These guys were great, thanks Esteban. Got us in quickly and four good, affordable new tires mounted, balanced, and out the door in an hour. Recommend.

M
Review №3

Super over priced look elsewhere!

Jo
Review №4

Good customer service... but it takes a while for your car to get ready

Ra
Review №5

Good quality merchandise and excellent staffing

Cy
Review №6

Found what I needed. Staff was helpful

Al
Review №7

EDIT: I came back and was greeted by the same employee yelling at me for posting this review. Previously, he somehow got ahold of my phone number and called me while on vacation with my family to argue and yell once again. I dont know if this employee is the managers son or whatnot, but there needs to be repercussion.Horrible service, they will rob you of your money and deny your warranty even when provided with a receipt. Do not shop here, Guillermo Gonzalez is the one who attended us and he is mean-tempered and does nothing but argue with you.

Ma
Review №8

Sad to see Pep Boys going out of business

Es
Review №9

Paid A Full Highly Priced Guarantee For 3 Years On An Optima Yellow Core Battery And They Did Not Want To Change It Till It Dies Or Gets Damaged In The Middle Of Nowhere I’am Very Disappointed With The Service Also Because The Last Time I Checked Your Supposed To Keep Your Everyday Customers Happy So They Can Keep Coming Back And Do Business With You But Ohh Well Just Giving You Guys A Heads Up On The Bull They Pull Instead Of Helping Someone Out

Ju
Review №10

Good service.

Ro
Review №11

Truth is Pep Boys in Calexico was my preferred automotive store but lately the customer service leave a lot to be desired for.The male employees, not all but the vast majority, are not forthcoming in providing good customer service,.. They all claim to be busy or they instruct the customer to wait by the item they need help with however they leave you waiting for quite some time.Im not planning on shopping there for any more of my automotive needs,.. And I wouldnt recommend this store either. Sorry, as far as Im concerned it went from four stars to one.

M
Review №12

Its like a deserted island, not customer friendly took me some time just to find fuses

Jc
Review №13

Horrible service... I was the only customer in the place, walked all over the aisles looking for what I needed, 2 attendants at the counter, busy or preoccupied sharing their cell phone displays with each other, neither one acknowledged my presence, and certainly did not offered any help!!!I gave up... On the way out, empty handed, the cashier was sitting down looking at his cell phone too, didnt even acknowledge me walking out!!!Fortunately, I walked just across the street to the competition and got the help I needed.

To
Review №14

Great selection of accessories and was helped with a smile

St
Review №15

Terrible customer service. Needed patch.In a flat they would not.patch. Asked for air to get.home 3 blocks he said no. Told me he could put on new tire and just Bill avis. Just need a patch. Asked if could get air just to go to USA SoI would not have to ride on rim he said no. When I said I was going to call customer service he said get.off the property. I rolled on the rim 30 feet and the police showed up. Sat and watched us till we left.never going there again. The comments on this thread should be a red flag for corporate.

Be
Review №16

Nice service and nice crews! Hope they have discounts at store similar to buying online.

Pa
Review №17

Good prices. Helpful staff. Am always in and out quickly. They always have what I need.

Ja
Review №18

Because People working there are friendly and in my old town have one pep boys Cross to the street. So for me these store are familiar and like

je
Review №19

I got a 20 percent discount got buying my cabin air filter on line. Awesome check out, quick and easy.

Ja
Review №20

Great customer service and lots of car parts to choose from! Highly recomended.

An
Review №21

They have the worst customer service I have ever experienced including their manager juanito. Never going back to that pep boys be careful when you order online and pay online to pick up in store because they try to make you pay twice even after you get the ready to pick up notice saying that you already paid for the item when you placed your order. They make you feel like if you were an idiot that doesnt know what you are doing.

Ra
Review №22

The clerks were really polite, helpful and their advice was effective.

Wi
Review №23

Found the tools that I need, good enough for me.

Ru
Review №24

Great atmosphere friendly and great service and a happy customer

Na
Review №25

Great parts store, if you go into their website everyday they have new promotion

En
Review №26

I have an X5 serviced here for battery replacement. Workmanship is the worst i have ever seen. Broke the boot plastic coverings and others. I am not pleased with the way they treat my car. Very unprofessional wih the way they work..

Al
Review №27

Cero stars,the store is totally different from the one I have been working to in the past.

Mo
Review №28

Xlnt service and staff

Di
Review №29

Theyll lose parts to your car (in my case it was the wheel lock) and theyll order the wrong parts too.

De
Review №30

Only place I can get the parts I need. AutoZone was almost no help

Wi
Review №31

Never anyone to help you, everyone who is there is from Mexicali and cant speak English properly

mi
Review №32

Came to get an oil change.... good service..

Ra
Review №33

Jose Solis awesome Salesman

Ra
Review №34

They have a large selection of automotive parts and accesories but, their staff has no clue what customer service is !

Ca
Review №35

They take too long. I was there for 2 hours only for alignment and there was only one appointment ahead of me

Ro
Review №36

This Cashier was a little rude but overall all of the employees and Management have been great with dealing with our company commercial fleet account.

Ra
Review №37

Very good service on buying parts

Cr
Review №38

Fast oil change reasonable prices

He
Review №39

Quite a well stocked store

Jo
Review №40

Overpriced and slow service

Lu
Review №41

Excelent products and quality

ro
Review №42

Was good service

zo
Review №43

Services and professionally so good

Fe
Review №44

Bad experince almost 10 minutes on hold, the person never have attention wait or something

Je
Review №45

Poor customer service and bad attitude.

Al
Review №46

Biggest autoparts assortment in town. Not cheap

Da
Review №47

Typical Pep boys...they do a solid job on car repair

ma
Review №48

After being put on hold for nearly 10 minutes they hang up on you sorry ass people that work there

Ge
Review №49

Free wifi

Ul
Review №50

Great place

Ar
Review №51

Good service

El
Review №52

Excelent

Jo
Review №53

Worst customer service.

Ca
Review №54

Nice

Jo
Review №55

Great service

en
Review №56

Good

Ri
Review №57

Excellent place

Ru
Review №58

Nice & Convenient

Jo
Review №59

Fast and easy

Ma
Review №60

Too expensive

Fe
Review №61

Bad service

Di
Review №62

Bad..bad..bad........

F
Review №63

Convenient

Ma
Review №64

Nice

Jo
Review №65

Cheap

JO
Review №66

Calexico, CA

fr
Review №67

Excellent service

Gi
Review №68

Very good ATTENTION and quality. Here I found the best prices

ja
Review №69

They are very fast with orders and have a lot of knowledge so it is easy for them to give you the exact piece you are looking for

Da
Review №70

Service is slow, friendly

Ra
Review №71

Very good service and attention, by phone when making an inquiry

Ar
Review №72

Excellent👍

Ro
Review №73

Very good they treated me very fast

El
Review №74

Excellent service tel

Jo
Review №75

I dont understand how it works

Ro
Review №76

Putting new shoes on our car !! I love the attention here! Actually ready to hit the road

Er
Review №77

Very good service good parts that if very bad face of the manager very mamon

Jo
Review №78

Its like an adult toy shop!

Iv
Review №79

Very helpful, fast, very good prices

Ca
Review №80

Kind good work in no time

Ro
Review №81

There are more competitive prices in oraly and Sears centro CA, the prices are better in Sears since it is managed by the crafman brand

Fa
Review №82

They give you guarantees

Ka
Review №83

Good service, do not have the part pay for it and the next day arrives

Ab
Review №84

Good place and everything

al
Review №85

The already large lady who attends is very bloody and always has a fart face. Move it or someone give you love.

Ra
Review №86

Very bad service

Jo
Review №87

They took care of me quickly and took my battery to my car

Ós
Review №88

The attention provided is very good and good assortment with affordable prices

ro
Review №89

Very good results

Ka
Review №90

Very complete

Al
Review №91

Very good service

fr
Review №92

Very good service

Se
Review №93

Order some pieces through the website with the option of picking up in the store and paying for them right there, I arrived and everything was ready!

DA
Review №94

Very good service

Ju
Review №95

Excellent atention

Al
Review №96

Lots of merchandise, good prices. Some parts are out of stock and it does spin around.

G
Review №97

Good service men

Ro
Review №98

Good search option for auto parts

Do
Review №99

Excellent attention and they have free WiFi. :)

Ze
Review №100

Very assorted

Information
52 Photos
100 Comments
4.2 Rating
  • Address:400 Imperial Ave, Calexico, CA 92231, United States
  • Site:https://stores.pepboys.com/ca/calexico/400-imperial-ave.html
  • Phone:+1 760-357-4966
Categories
  • Auto parts store
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Towing service
Working hours
  • Monday:9AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations