I had a wonderful experience with Advantage Toyota of Calumet City. The staff and sales department was very friendly. I had the chance to meet the Head Manager. What a nice guyπ·. Do to the Car Shortages nationwide, River Oaks Advantage Toyota had the car I needed.. If you can find the car you want, you better jump on it fast or it will be sold. Cars are flying off the car lots as soon as they arrive. I was lucky to find my 2022 Silver Toyota Corolla SE. What a Beautiful Car. Thanks again River Oaks Advantage Toyota for a wonderful experienceπ·
Alex in sales is the best!! He made me feel like I was part of his family and really listened to the customerβs wants/needs. Guy in finance was fantastic! Mike in finance was awesome as well! Seriously, these guys made you feel right at home. Absolute pleasure to do business with. I would highly recommend this team to anyone!!!
I came in and got helped by Dan Backstrom. His service was GREAT! He got me in and out in no time, as well as helped me find the best option for me.
Eric was great and everyone I encountered were great. Great atmosphere and my wait time was not long. I purchased my car from here over eight years ago and I come back to have all my work done when needed. This is such a great place and AGAIN the staff is great!!!!Keep up the great job
The staff was very attentive. They found me a car with all of the amenities that I asked for. The Pye family took care of me and they took care of meβ
This is my first Hybrid model, I purchased a 2021 Toyota Highlander, Im very excited about it the ride is unbelievable, I am very pleased with my purchase and looking forward to more enjoyment.
Advantage Toyota helped me a year ago get warranty work done on my husbandsβ Tacoma the other two dealers in βOβ suburbs could not get straight. I needed a 90k service and brakes checked. I loved the inspection video! I felt confident the work being done was needed. No slippery service writers just a caring guy named Daniel. My service tech wanted to save me some money and reuse some brake parts how nice! I opted for new parts but thought trying to save the customer a few bucks was cool. Itβs worth the drive to get honest people to work on your car. When itβs time for a new Toyota, Advantage will be our first stop!
I was pleasantly surprise no up sales no pressured repairs. I purchased my 2014 Camry here and was ready too just have them change the oil so that maintenance light can go out nothing more. I pulled into the bay of a clean cut courteous crew. My left light was out and I did have to soften my stands a bit. The price for oil and light change was reasonable. Overall the oil and light was changed in record time, the waiting area allowed for Covid separation, the staff would say hello as they passed and I was glad I decided to stay with Advantage Toyota of River Oaks.
We was skeptical about trying to get a vehicle from Advantage Toyota since we just came from another dealer that gave us the run around for most of the day. The salesman Juan Carlos was very polite to my wife and I from the moment we walked in the door and told him what we was looking for and what vehicles we was able to get into. We want to thank him and the staff for finally getting us into a vehicle and the excellent help that they gave us
Dan, in the services department, was extremely nice & helpful. Were from Cincinnati. Our Siennas transmission died in Chicago while traveling to Minnesota. He helped us find a salvage yard. As we were cleaning out the car, one of the mechanics offered us more money than the salvage yard!!There are still very good people in this world!!
Good dealership. If youβre looking for someone to translate and easy to understand, ask for Juan Carlos. He helped throughout the whole process and was very useful. Only downside was it was a long wait time
I purchased my car 05/18/21 from Derrick Gordon. He was extremely attentive and made the process smooth. He has kept in touch on a consistent basis ever since. When a maintenance issue arose with the car, he explained to me how to get it serviced and ensured that the service department and manager took care of the issue. The service manager, Juan, was diligent and sent me text notifications with the service updates. I highly recommend Advantage Toyota.
Leroy Owens is the man to see at this place of business. He is very professional and provides great customer service. If itβs a car that you want he makes sure it is a great deal as well as within the budget you were thinking about spending a month on a car note. He is great at what he does and not one of those shyster type car salesman.
The service staff did everything possible to get my family back on the road when we developed an engine issue on the highway late in the work day. We really appreciated how Juan and team quickly provided a loaner vehicle to get us home. The repair was done quickly as well. The friendly and empathetic customer service canβt be beat.
Iβm not sure what was done to my car. I have a 2018 Toyota tundra That had the oil changed yesterday. At this exact moment my Toyota tundra will not start. The question is did they check the voltage on the battery or clean the terminals off. Total disappointmentβ¦β¦π¬
My service was completed earlier than expected. This is the first time it has happened like that and I really appreciate that.
I had a recall notice for my airbag. Advantage Toyota accommodated me on short notice and provided the repair swiftly the same day. Staff was friendly and professional. Will definitely consider them for a future car purchase
Ryan was awesome. He looked for other ways to help me purchase the truck I wanted. I would definitely buy again
We bought a 2021 Corolla. Had a great experience driving all the different ones they have. Our salesman Dan Dimitri was great. Walked us through everything and got us all set with the Toyota app. We will definitely come back. They were straight forward with us. Thanks Dan, youβve been great.
These people did everything right to earn my business and anyone else thats interested in buying a car. Class people. Huge thank you to everyone at Advantage Toyota.
I was very please with the professionalism of my sales person Alex Pye. The finance guy Claude I would never do business with again, matter of fact he made me decide I would never do business here again. I love the car I purchased but I could have gotten it anywhere.excellent customer service should not be hard to find with the type of money people spend on cars these days. Good customer service is Unforgettable thatβs what creates a loyal returning customer.Sales I give I 5tarsFinancing 2 stars
Service was outstanding from the time I pulled up. Daniel greated me with a smile, check me in and the estimate time of my service he quoted me for an oil change and tire rotation was accurate. A video was sent to me regarding the work that was done and any suggestions. I thought that was a really nice touch. Ittust Advantage Toyota of River Oaks to take great care of my car and never take advantage of me. π
Juan &the technician kept me informed of the work done on my car. No surprises. Juan was friendly and helpful.
Me and my husband purchased my 2015 Camary from my salesman Leroy. He was so nice and polite, he worked with us until we drove out with the car. Hes very knowledgeable about cars and trucks and I would recommend him to anybody I know thats looking to purchase a car. Im looking forward to buying a truck and I will be sure I ask for Leroy. And the experience working with the staff for needs of my car, they were very nice, and helpful. This is a very nice and professional dealership.
Excellent service! Highly recommended!
I loved the workers and appreciate them working to finish my engine work. Simone was helpful.Iβm glad they accepted my coupon
I went to advantage Toyota and left off the lot with a brand new car. My eXperience with Leroy my agent was great smooth and quick. I didnβt have to be there long and I left with just what I was looking for. Thank you for your great customer service.
I went in for an oil change and drove away with a new truck. Thanks Alex Pye for your fast service and great customer service. If you need a vehicle go see Alex, hell make sure you leave happy! Thanks Alex for going the extra mile.
This was a very positive experience! Everyone from the Beautiful receptionist to the clerks and cashier, they were attentive and handled all my concerns. I recommend this site to all Toyota car owners! They donβt mess around they get the job done and with a smile!
Every thing was perfect with the service and the deal I got. Thanks to Mr Owens and Mike for a job well done and Chereta also.. thanks Mr and Mrs Russell
Do not buy a car from this dealership they will rip you off..
The service was great and I was Greet it with a smile. The car is fixed by 9:30 or 10 oclock, but I couldnt come pick it up till the end of the day. I got there the young lady greeted me with a smile. It is perfect customer service.
The actual work was performed without a hitch. However, even though my tire pressure light was on, they didnβt put air in the tires & the so-called wash made my car look dirty (windows had spots that werenβt there when I brought it.) so, theyβre slacking
Dan B was awesome he took care of me and got me in the very car that I wanted
Very good communicators.Explained recommendations without trying to invoke fear. Took their time making sure my concerns were addressed.
Mr. Leroy Owens took wonderful care of me when i visited the establishment. He informed me about everything that my new vehicle came with and was about. Needless to say i left a happy customer that day with a new carππ
Great experience wonderful salesman great staff cant say enough about how happy I was with the service and my purchase Thank You all so much
I bought a car from here and my buying experience was fantastic. I highly recommend seeing Leroy if you are looking to purchase a vehicle!
Best service department I ever been to. They were very friendly and made me feel very comfortable.
Excellent service! All of the employees were exceptional! They were kind to my children and even provided water and snacks! I will be back! ππΎππΎππΎ
Excellent service!!! So grateful for Kevin Chew. Awesome salesman. Highly recommend him for your next purchase
BEST PLACE TO BUY A CAR- HANDS DOWN!I have a lot of experience is car buying and these guys treat you like family. Jason the manager, Tim, and my agent (Mike?) were so helpful and hospitable. They really know what theyβre doing and they give you the best price they can. I even mentioned that my mom was recovering from cancer and they reached out after we bought the car from them and to remind us that they are thinking of our mom and wishing us well! Who does that?! Iβm going back this week one month later to buy another car from them!They even sent a team out to where we live to give us a loaner and take our car back for a loose part that accidentally happened- an hour and a half away from them!I canβt stress this enough. GIVE YOUR BUSINESS TO GOOD PEOPLE. These are good people.
Dan B was extremely thorough and knowledgeable. He made our experience extremely easy and stress free. He worked with us and made sure we walked out with something that made sense for our pockets and the roads. We appreciate how kind the rest of the staff was as well. I would highly recommend if you are looking to purchase your next vehicle!
Juan went above and beyond to help us! Iβm so happy to see that the great quality and professional service continued even with the new buyers. Iβve purchased five cars from this Toyota store and I have been extremely pleased with each one! Welcome to the neighborhood and keep up the great work!
Had a lot of services completed on this visit. Service rep and mechanic(s) were thorough, completed all services. Staff were pleasant and courteous as always. Have been coming to this site for several years.
I really appreciated the live video recording from the tech as he inspected my car. I felt confident with his recommendations for repair because he was showing me my car in real-time.
Mr. Dan, Mr. Juan and Mr. Paul are awesome! They are my go to when I arrive. Its feels great knowing my car is in the comfort of their hands.
The salesman Dan really helped me to get my dream car. He was very helpful and kind. He made the sure the process was smooth and making sure I get the best experience.
Terrible experience at this dealership. Starts off with the ooopps we sold your car last night, but come check this car we have, goes to if you leave a deposit weβll get u car by next few days. Here I am 2 weeks later and only because I call Leroy to give me update otherwise I would not hear from him . I ask for my deposit to be refunded because obviously they do not have a car for me to purchase and according to him I can come in for refund but only on certain day. I donβt think thatβs fair or right so I call to speak to a manager 3 times even leaving my number the third time and as of yet I have not received a call back. Next phone call now is to their corporate office to make them aware of this ir negligent business practices
The was without a doubt one of the best experiences Iβve had buying anything.It started with Bernadette giving me a call to discuss what I wanted. I told her exactly what I needed and she said she would call me back and hung up. I honestly thought this was odd, because usually Iβm told no and they try to be sell me on something else I cannot afford.Within an hour, Guy (sales manager) gave me a call to confirm what I needed and said he would run the numbers and get back to me. He called back about an hour after this and gave me my quotes and I agreed to come see the car based on what I presented to him about my carβs current state and the rates he gave me.When we arrived, we were helped immediately by Kevin, who promptly pulled up the car we wanted and insisted we take it for a test drive even though we were ready to buy the car and leave. I think this really showed he wanted to make sure we liked the car, even though the deal was practically already done.The sales manager Guyβs ballpark cost per month for my fiancΓ© and I was off by less than a dollar and we immediately signed and bought a Rav 4 Hybrid.Mike from finance ensured we received the warranty that made sense for us and didnβt try to sell us on anything else.I honestly cannot say enough good things about everyone we worked with. Car buying is usually quite stressful with an extreme lack of transparency and this experience was the exact opposite.Thanks again, Guy, Kevin, Bernadette and Mike!
Came here to buy a car for my father. Derrick introduced us and answered all of our questions. Also thanks to ty we got to go home in a beautiful 2014 Jeep Wrangler Rubicon Unlimited Sport!!!! Definitely come check out my man Derrick if you guys need a car
Im a 82 year old woman who has been taken advantage of by your Service Dept. I ve been bringing my car in for the same problem on 6 occasion since May of 2020. Im still having the same problem. Ive been charged over $4000.00 for the same problem that has never been resolved.After being a loyal customer for over 20 years, I feel that I have been taken advantage of. I will be contacting the BBB regarding this matter.
Id give a 4.5 if i could but 4 is the most. Everything was good but the planning was a bit off. I even got an appointment for a repair 2 hours and a half after the repair team had left, so i made a trip in vein.Other than that the service was good. The lady that attended me was very outgoing. :)
8th car that Ive purchased there. Great experience thats why I keep returning.
I personally worked with Derrick, the salesman, as well as Guy, the Sales Manager. Both of them were very nice, and get they were honest during the whole transaction.Derrick even personally went around the dealership with me when signing paperwork, and getting all my needs taken care of...quite literally to the point walking me to my car at the end, shook my hand, and I was on my way. I felt taken care of, and will for sure buy my next car from this team.
Thank you for taking care of my vehicle it was a wonderful experience dealing with your service department thank you very much
I had a new sales person and I was his first customer. He was excellent, a complete natural pro! I misplaced his card, I will have the name tomorrow. He helped me get a vehicle in my price range within a short time!
Good service on car maintenance, friendly atmosphere and customer service as well.
Working with Derrick @ Advantage Toyota of River Oaks was a great experience. He made the whole process simple and fast. Derrick was able to secure me an amazing deal with his Sales Manager (Guy) which was also helpful. Derrick assisted me from the beggining until the last minute, he made sure my brand new vehicle was ready to go in no time, he walked me through all the features and even helped me setting up the Toyota App.Definitely ask for Derrick when going to Advantage Toyota, he is a truly gentleman, no sales pressure and he treats you with respect.
I brought my vehicle in for a wheel alignment on September 09, 2021 and the results are ... so far so good. The staff were professional and friendly.
Advantage auto is in my neighborhood and I been watching the new and used cars for a while ..Walk in and was greeted by Leroy and I was looking for a price range and a good deal .So he went on there web site and I stopped him at a car that wasnt there ..he said it was in the paint shop ..trusted Leroy that the car is in good condition and runs good before I even seen it or test drove ..it was very nice car and ran good..and I bought it..thanks Leroy Owens
My experience was very good you have excellent service
I came to Totoyota Advantage last and I meet a salesperson by the name Leroy Owens. There were no cars available at that time that I wanted to buy. He told me some cars will becoming in this week to give him my number and when they arrive he will call me .This week monday he called and i rushed there right away due to scarcity of cars at this moment of Pandemic.Mr Leroy Owens was diligent patient with me. intuit knowledge of the cars.Jovial enough while being Professional.Finally after buying the car he drove it to my home with a second car from their company that too him back. I could not ask for more. trust me i will look for nim to be my salesperson any time for buying a car.I I am a proud new owner of a white Toyota Corolla 2022..
Five stars! To GREAT CUSTOMER SERVICE! I was well attended by Sales Rep. Fernando Alvarez, he helped me and explained to me everything. Super nice and easy going! I will really really recommend to get service with him. The atmosphere was awesome! Everyone was super nice and I felt comfortable. I was one very satisfied customer, I left home with what I wanted. Will definitely recommend Advantage Toyota of River Oaks to whoever is seeking for a new vehicle.
Your service was more than I expected π great service friendly service team
I had a hard time at other dealerships, I was about to give up on buying a vehicle. I gave Advantage a try and they exceeded my expectations. Fernando, the sales rep, helped me find a vehicle I Loved at a lower price than I thought I could get it for!! Everyone was super nice and very friendly. Definitely will be returning her for my 2nd vehicle.
Every time I am in need of a nice vehicle salesman Dan is always there to help very professional,thoughtful and very gifted in selling cars.
Amazing service! Huge thanks to Henry, Eric, Bernadette, and the finance team for helping me purchase my new vehicle! Definitely recommend coming to this dealership to purchase your new/used vehicles! You will not be disappointed of their preservative efforts to give you the best prices for your vehicle.
The tech guy that worked on my car could not take his time to couple the undercar shield of my car after the oil change was done. He messed up the Engine Splash Guards Shield under my car.
My husband and I took Advantage of the great deal on our 2021 Toyota Tundra. If youre looking for a great deal see Dante and his Manager at this dealership. Great group of guys.
It was easy to make the appointment on line with dealership. I dropped the car off and was given a ride to work several miles away as suggested by my advisor. I was planning to ride share. I got an analysis and call shortly after with work needed and estimate. Much more enjoyable and cheaper than my previous dealer downtownIβve recommended to others I work with and will continue to service my car at this dealership.
I had a very nice experience at the dealership. Everyone was warm and friendly. Service was very nice and speedy. It was pricey and I needed the work done, but Iβm happy with the results.
I have very good experience at advantage river oak taola Mike took very good care of me Im happy with the deal I got Im happy with the automobile I received and my wife liked it as well ! so just keep doing what you guys are doing and yo will be around for a while thank you.
Leroy Owens is awesome!!! Hes the best car salesman they have, I truly recommend him, he makes purchasing a automobile fun and the process went smoothly
I got my car maintenance done. Everyone was professional and courteous.
Eric Thames was extremely helpful and was able to get me out of my 2018 Corolla. Now I drive a brand new 2021 Corolla with an even lower payment!!! Thank you.
Dealership is a fraud I purchase a vehicle from them and 5 days later the dealership called and said bring the car back and I did now the problem is they said the bank not financing the vehicle which is a lie I have an open auto loan in my name with no car which was paid off by my main bank. So Iβm out of a car and 50k please do not waste your time they will defraud you and blame it on the bank
If every want good hospitality and get a new car this dealership and and ask for Juan Carlos
The staff are very caring to the customer needs. And go the extra mile doing everything possible to put you in a car that you want. And they take the time to explain everything in detail no pressure no fast talk just good people that care about the customer first from management down to employees nothing but good truly putting the customer first. Wayne S Hudson
What a great place to purchase a new Toyota. My salesman Leroy Owens was absolutely wonderful!! He made sure I was able to get everything I wanted. I originally purchased my new 2008 Camry from here and he was my salesman then. It was great knowing he was still here for me to purchase my new 2021 Toyota. If you need any help, I suggest you ask for Leroy!! What more can I say and hes super friendly and knowledgeable. Thanks Leroy!!
Henry was very patient with me when helping me make my decision on my purchase. I am a happy customer who walked away with a brand new 2021 for less than I expected! Thank you so much Henry! I highly recommend this salesman.
Service was done professionally and prompt!βCustomer service was inviting and pleasant!The manager thoroughly hand dried my vehicle after the wash, and when I tried to leave him a substantial tip he refused with a warm smile.
I have been buying my cars from Mr. Leroy Owens. He is great! Mr. Owens is very perfessional and he gets down to business. I have purchased all of my Suvs from him since my son was a baby now my son is q6.
Omg Checkout Mr.Owens Great Expert Salesman Help me Get Approved For A Brand New Toyota Corolla Honest Very Swift Process He pretty much worked for me loved the experience and my car is great !!!!!
The service was great and my car is running excellent ! Thank you !
All of your dealership staff was extremely polite and helpful
Mike P. Was amazing in sooo many ways. They beat the price of other dealerships. Had the perfect color we couldnβt get from anywhere else! will totally but there again!
What a great new car buying experience. from Nohe the sales manager, Leroy our salesman, to Claude the finance man. Ive never completed a purchase faster. Great deal and great service.
Perfect place to get your car. Mr Leroy Owens is the best
Find my new Toyota was a great experience Mr. pie the car guy was a fabulous sales person no pressure very friendly he knew what he was doing he walked me through all of my questions and I have to say out of all the cars I bought out of my lifetimeThis was a great experience my next car will be purchased at advantage Toyota
Was able to get in today and receive service on the spot. I was very pleased. All of the staff were courteous and was back out and rolling in a little over an hour
Yes the place you want to purchase your next driving experience. so i recommend that you make to it to Advantage Toyota River Oats. where they service you like family .
I did not buy from them, however I wish I did! Virginia was super friendly and helpful. They have been more than patient with me during my purchase process. Theyre willing to accommodate, so a visit to the dealership might be worth your while. Give them a look when shopping for any car, theyre used inventory is very diverse.
Fernando, has EXCELLENT CUSTOMER SERVICE! His patience and diligence with me was beyond 5 stars! Thank you for your time and patience. I love my New car!
I was in and out...I was offered a video to explain exactly what was going on with my vehicle...the service was absolutely excellent.
My experience was not a good one. We, my sister and I was told that the vehicle I purchased had all wheel drive, but doesnt. The sales person was more concerned about making a sale then finding out what my wants and need were. I even asked the next day on Sunday if I could Exchange the vehicle I purchased for A vehicle with AWD, The sales person said he would check the next daywhich was sent Monday and let me know. He never called, and when I called him Mike, he said the paperwork already went through at the bank, but I did not believe that because It was closing when I finished with the paperwork, and the next day was Sunday. I will never purchase a vehicle again from this location. I should have followed my first mind.