The woman that help me and my wife get a my phone tonight was awesome. Its a small T-Mobile store but the Customer Service was great. I would recommend this store, this is now my permanent store.
I went into the store today hoping and literally praying that my service would be good and that my transaction would be easy. I’ve been having a REALLY rough couple of weeks. Anna and Andres provided excellent service and worked perfectly as a team. I was moved to literal tears when I listened to Andres explain on the phone that an immigrant had lost his employment due to COVID19 and needed his phone. The gentleman could not afford to make a full payment, and Andres really wanted to help him. He asked to speak with a supervisor at the call center and worked in a way that I have not seen lately. You never know what a person is going through and just witnessing that level of kindness and compassion when the world is full of hatred and ugliness and death and violence, it was soul shaking and positively emotionally overwhelming. My own personal experience was effortless. Anna was so patient answering all of my questions and making sure that I got exactly what I needed. These two are gold! They both deserve the best of everything that life has to offer. Keep being kind. The world needs more people like you two. I hope your central office sees this review and thanks y’all for representing them well. God bless.
I came in a week go and julio really had helped me with my phone bill thanks julio keep up the good work 😊
Was hoping to give them 0 stars... when you go buy they are a sweethearts for that commission. But to solve a problem its the run around
Amazing staff amazing store most importantly the customer service is awesome! You walk in and you u get helped right away! What a team what a staff. Simply the best.
Aby great salesperson very knowledgeable and helpful store manager friendly always welcoming keep up the awesome work thanks you to both store manager and aby.
The staff here is upfront and honest and help with any questions or concerns you may have. They are super friendly and make you feel comfortable. Great deals and promotions all the time! I love T-mobile and have had service with them for over 5 years!!!! EXCELLENT COMPANY!
Love the look and feel of the store. Ray the store manager is always super helpful and professional. My favorite store by far !
Poor customer service. No one acknowledges customers walking in.. not even a Can I HelpYou, or I will be right with you smh First and last time Hong tooi that store. Smh
Quick and fast went in to upgrade to the iPhone 11 the assistant manager amber was very cool helpful and gave me the best deals !
Ana was really great I loved her service..I will recommend who ever visits this store to go see her.
Ana on federal in the Camden t mobile office was such a great help very friendly an passionate about getting the problems resolved ... thanks for all your hard word and dedication....
Ana was a great employee she got me in and out when i went to get my s10+I would recommend her to anyone that goes there she was alot of help.
Were willing to HELP me locate charger for k-30 phone it on order now so hopefully I will be able to get soon!😀
Ana have great customer skills loved her service.
Fantastic. Quick and easy
Outstanding customer service from the entrance, helpful and friendly employees, left satisfied with my new galaxy s9 plus
Very professional, respectful and helpful. Definitely will make this my main store.
Went to a couple of other stores needing help but was reffered to this one with my problem and they handled it! Will definitely be coming back
Amazing experience, knowledgeable staff, finally a t-mobile at federal.
Only people I like in that store is anthony and amber. The rest theyre ok
Help me with my issues even after i went to the cherry hill with no help. Will always come back here!
Great staff Great service
Great store!
Terrible service, the collaborators are slow, they do not deserve the salary they have, they do not know how to do their job, I do not recommend hurting that store
The worst store those who serve you are a person it seems that they do not know how to tell you anything only they know how to activate and collect bills anything they are asked all the time damn time they tell you the same call there is 611 at t mobile
For me it is the best that I could exist as termolojia
Well