Greg Lair for the win!! After the hassle free shopping with my husband’s truck, we came back a week later for my Yukon. Thanks Mike for all the help! He made it an awesome experience and even helped out after the buy! I love that we were not forgotten even after the sell. We will definitely be back again!
David Fuller was exceptional in all dealings. He was never pushy, which is usually what turns me away from a dealership, but provided all information requested. He went above and beyond to assist me. Actually, my mother bought a new Denali from him the week previous and I was so impressed with him and the entire dealership, I would only purchase mine from him and Greg Lair. Darrel in finance was also extremely helpful, patient and explanatory! I have already recommended several people to use Greg Lair and David Fuller. Hands down best new car purchase I have ever experienced. I am now Greg Lair and GMC for lifeThank you
Just bought a buick yesterday, and I am very pleased. Abby Lair is quite amazing and genuine (and may I mention super funny), and it was a pleasure meeting her!!! She is good people. Also wanted to say thank you to Michael the sales manager, and Jeff in finance, and also the guys in Service!!! Great great customer service, and these people are all about integrity!! Thanks again!!!
Everyone is Always so friendly- Open communication it was taking a little longer for my service and kept me in the loop that software updates were taking little longer, which i appreciated.
We have been looking for a new car for awhile but couldnt find one, we drove out to Greg Lair yesterday and Chris Perez met us on the lot and said he just got 8 new cars today. We walked over and I fell in love with the Envision. Went in and ran some numbers and ended up buying it. Chris, Daryl and Mr. Lair were wonderful. Also, the lady who showed us the set up on our car from downloading the app on my phone to showing us everything there is to know she was Awesome. Sorry I cant remember her name. I recommend the drive to Greg Lair they are all Awesome
I recently purchased my Truck from Greg Lair. It has been in the shop 5 times in the three months I have owned it. After passing the so called multi point test before I bought it, it has repeatedly been in need of repair.My last trip in, I was asked to leave the truck for a diagnostic, I was never told it would be a week before they could even get to it. When I called to get an update on it, I was made to feel that I was an annoyance. I am sorry I am an annoyance to Greg Lair Buick GMC. I have taken my business elsewhere so that they will no longer be annoyed by me.
Great experience at Greg Lair. Mike was awesome throughout the whole process and helped us get the perfect vehicle.
We just purchased a new vehicle at Greg Lair. J. P. Gwinn was knowledgeable and a pleasure to work with. We were in good hands! Appreciate the service and will definitely reach out next time we are in the market for a vehicle. Thanks J. P.!
My experience started with Chantel the internet specialist. She made sure I had great pictures of the truck and was always nice. She set me up with Mike Mathews “aka Big Mike”, he was awesome! No pressure just left me alone to make my decisions. He was knowledgeable about the warranty they offer, and if he didn’t know it it took him five seconds to find out. He made the purchase easy and fast. Thanks Greg Lair Family for a great and awesome experience!
A great place to purchase a vehicle. Alvin Ellerd went above and beyond during my purchase. He explained everything and showed me around the facility. The whole staff was friendly and even the manager came out to greet me and make sure that I was taken care of. The maintenance facility and warranty was a big plus in the purchase as well.
Michael McCarley and David Rosas provided a great buying experience!! Thank you and highly recommend!!
Mike was extremely professional, personable and efficiently knowledgeable of my needs and how the business of buying a car needs to be quick, easy and enjoyable! I am a returning customer to Greg Lair and have always been treated amazingly well with the utmost respect!!! I love coming to Greg Lair Buick GMC!!!!
Michael (sales manager) and David (salesman) made sure I was taken good care of in my buying experience with Greg Lair. I highly recommend you checking out this dealership if you are in the market for a vehicle. I had a no hassle experience with these guys. I was very impressed when Greg Lair himself saw me off with my new vehicle! Very nice man who cares about his customers.! Great experience at this dealership!!
Alvin was very helpful in all aspects of my purchase and made sure I was comfortable my entire visit, and answered any questions I had about anything. Overall great experience with Greg Lair GMC
Jp is the most informative salesman I have ever met
Mike Matthews is the real deal sales men made my car experience easy and fast. Super friendly environment and good music. Would recommend 10/10
We saw, we liked, we bought!! It was easy and fast!!! Thank you
We were searching for a truck and we fell in love with a 2021 GMC Canyon AT4. It was the perfect truck for the hubby. Abby did such an amazing job and getting us into it. Thank you for helping us and being amazing.
I am just in awe from the return phone call to the professionalism of Alvin and the whole staff. Alvin walk through the whole process step by step very patient and understanding. I have purchased from Greg Lair before and I do all my service work there and its just like returning home each time. Love it
Very friendly and helpful knows all the details of the paperwork. I highly recommend Mike Matthews @ Greg Lair! Thanks so much!!
Great customer service. Chris Cabezuela was my salesman and he made things very smooth. Highly recommend him.
If you are in the market for a new car or truck, go see Chris! We purchased a new truck and couldn’t be happier with our purchase. The whole staff at Greg Lair were friendly and helpful.
The best place to get your Buick/GMC in the Texas Panhandle! Shout out to Finance, Service & Aby Lair! Amazing job to all of you!
It was amazing. Everyone was very nice and helpful and friendly. I think his last name was Fuller he was awesome, talked to us and helped get a deal done. The finance guy was very friendly and talked everything through with us and made sure we understood it completely.
Abby Lair was the best! We ordered a vehicle. She took the time to get to know us and kept in touch to let us know the status. When the vehicle came in, I think she was more excited than we were. She went out of her way to explain all the features. We have made a friend for life and will definitely recommend her and Greg Lair.
We had a wonderful experience at Greg Lair. Mike Matthews was extremely helpful, kind, and professional. Definitely will send our friends here!
Great customer service! Alvin Did an excellent job in informing us on the vehicles with great respect and hospitality. Doug gave us a great interest rate for our vehicle as well. Very satisfied with Greg Lair Buick GMC!
I had the pleasure of meeting Abby Lair the owners daughter. From the moment I stepped out of my truck I felt welcomed I didnt feel like I was at dealership. I test drove two vehicles with Abby and she was honest up front about what one had verses the other. She was friendly and honest. The whole buying experience was super easy and not painful at all I was not blindsided about anything. I would recommend Abby to anybody friends or family
Our sales representative Abby Lair went above and beyond to make our dream truck ours. Best part about Greg Lair and their service is hands down the best we have ever had. Love the Life time power train warranty.
JP Gwinn just helped me with my purchase of a 2022 Buick Avenir!! Great service, very knowledgeable and helpful! Love,Love, Love my new car and will refer my friends and family to JP!
Very professional yet individualized attention. I couldn’t ask for a better experience. I had a warranty issue that was addressed, verified and remedied as soon as parts were available.
The staff at Greg Lair is very professional and friendly. It was a good experience and we definitely loved Abby’s sense of humor! The whole process from beginning to end was low stress and no pressure. It was one of the best car buying experiences I’ve ever had.
Mike Matthews took great care of me would definitely recommend him as everyone’s next sales guy!
We bought a new GMC from Greg Lair. Alvin Ellerd helped us out with everything from the test drive till we drove it off the lot. It was a fabulous experience for us both. Everyone stayed late to gets us the truck we wanted and made sure we understood all of the paperwork and all the great new things our truck could had to offer. Thank you all again Alvin, Daryl, and the nice man that helped with our trade in.( sorry we didn’t get your name) we would most definitely be return customers
They have a great team in place here. Went in for a last second oil change and Terry was able to get me in and out even though they are fully booked.
I had to make an emergency trip to Arizona for family but my originally scheduled appt wasnt for another few days. Rex was able to get me in the next day before I had to leave town. The guys were great and had my truck in and out with no problem or fuss. I love the crew at Greg Lair.
I was traveling between Las Vegas and Tulsa when my 2020 GMC went to limp mode due to the exhaust filter. I was really in a bind because it’s hauling horses I need to get on the road. This dealership was so helpful and friendly! And they knew I was in a bind and did what they could to work on my truck. Very jealous I don’t have a dealership like this close to home for such nice people to work with
Chris Cab was great. I will definitely be back.
I was informed when the Air Bag finally was received from Takagi, which this recall had been in affect for several years.When Greg Lair finally received it we scheduled a date convenient for me & the techs replaced it in a very short time which was good for me. I believe I was at the Dealership for 30 - 45 minutes.A Big Thank You goes to the Greg Lair Service Department
JP the sales person was very knowledgeable about the product and communicated with me on every step of the buying process. It was very enjoyable to work Greg Lair team.
David Fuller was awesome! Helped us every step of the way. Thank you!!
I never have any problems with Rex or Terry. They are very professional and good guys
Had my car serviced and the guys are always so nice and knowledgeable!
My experience at the dealership was great. Everyone who helped me with my new car purchase was friendly and knowledgeable, I will recommend all my friends and family to give JP a call for their next new automobile. Greg Lair told me I would love my new Enclave, (his wife drives a Enclave and so does his secretary). Greg was right!I LOVE MY NEW ENCLAVE!*********THANKS, GREG LAIR, JP, AND PAM*******************************
As a woman it is important to me to be treated with respect and listened to. I found that at your dealership. Both the salesman and finance manager treated me very well. Both listened to what I needed and treated me in a very respectful manner.
I highly recommend buying a vehicle from Greg Lair. Abby Lair was my saleswoman and was amazing. She was very friendly and EXTREMELY helpful. I’m so glad I got her as my saleswomen. Overall, everyone I encountered with was nice and professional. If you are looking for a new vehicle I would suggest you go to Greg Lair! Thank you, Abby.
I highly recommend Greg Lair if looking for a vehicle. Abby Lair is amazing salesperson. She was very patient with me. She did amazing job helping me out, on my very first purchase on a vehicle by myself. Thank you for your kindness. It made buying a vehicle easier. Good check them out.
I had an appointment to replace a part. It was done quickly and efficiently.
Quick. Done when I was told, even though we added tire rotation to the oil change after I got there. Friendly, personable, even a little entertaining! Comfortable waiting area with a stocked drinks fridge, coffee, and tv. They even made room for my service in a busy schedule because I was scheduled to leave town later that afternoon. Excellent service.
Cuerteous and prompt service. First class costumer care.
They do a great job from the service center to sales Iam very grateful on all their services they have to offer, they are very friendly and go beyond to make sure the customers are well taken care of.
David met me on the lot when looking at vehicles. He showed me the one I had questions about and did not pressure me since I was looking at the time. I appreciated not being asked 100 questions and trying to push me. I visit the dealership on Sunday to look over two vehicles I had researched online. Went back into dealership on Monday 18th and met with David to see about working out a deal. He was very informative and did not push or pressure me during the decision process. He was strait forward and got me the deal I wanted. I will recommend David to others.
Youre needing a new car go to Greg lair Buick GMC and talk to David Rosas he will give you the best deal ever and get you into a car you love thanks David you did an awesome job
Excellent job all the way around. We could not be happier. Amazing how easy they make the process and with such a can do attitude.
Britin was superb. He went above and beyond . I can honestly say that this was the best vehicle purchase experience Ive had. Im super happy and I recommend anybody looking to purchase a vehicle to do so through Greg Lair GMC . Ask for Britin. Best sales Guy !!
Alvin Ellerd was wonderful. He has decades of car selling experience. He answered all my questions, worked patiently with me, and was kind and gracious. Every step from my initial contact, to conversations with Alvin, to the finance process was simple, easy, and quick. You wont find the high pressure sales tactics here like are used at many corporate owned dealerships. It was my best car buying experience. I definitely plan to return to Greg Lair!
Everyone was very friendly and I didn’t feel like I was being pressured in any way.Mike Mathews made the process of buying a new vehicle very easy.
This was one of the best car buying experiences I’ve ever had! Jeff and Mike were honest, helpful and friendly. Jeff went out of his way to watch our kids while my wife and I signed all the papers...amazing! Mike answered all our questions and went out of his way to make sure we got the best deal possible. I would recommend Greg Lair to everyone who is looking to buy a vehicle. Five stars all around!
As always, everyone is so nice. I got right in at my appointment time. There was more work to do on my car than expected; however, they still completed the work ahead of their estimated time schedule. I also received training on accessing a few items of vehicle information that I did not know how to find.
Great experience Alvin was wonderful stayed way after hours to show me everything on my new car!!
Excellent service!! All around great people!!
Alvin Ellerd met us and was very friendly and helpful from the start. We looked at a couple of SUVs and did a test drive. Alvin was very knowledgeable for the vast amount of questions we had. The process and experience was great!! I would definitely recommend Greg Lair Buick GMC!!
I had an excellent truck buying experience with JP at this dealership. He went above and beyond expectations and made us feel like family. Im very happy I chose to buy my vehicle here. It was well worth traveling 375 miles to pick up the vehicle.
Great buying experience. Alvin Ellerd was big help.
Abby Lair is awesome! She was very helpful and friendly! I would definitely recommend Abby to help anyone find just the right vehicle!
The people and the service is top notch. They found the problem and had it fixed immediately. I will never use anyone else to service my truck and repair problems. Greg lair is the ultimate place. Terry Braddock takes care of business and is polite and courteous.
We just purchased a new GMC Terrain from Greg Lair and it was the best experience we’ve ever had when purchasing a vehicle. We worked with JP from the start. He is knowledgeable, patient and guided us to just the right vehicle for us. He’s an expert in all the technology and a very patient teacher. He spent lots of time with us and followed up several times to see if we had questions or any issues navigating all the new technology. We love our Terrain and have already taken a long road trip in it! Thanks to JP and everyone at Greg Lair for such a wonderful experience! We appreciate you!
Exceptional customer service! Took care of everything I needed. Everyone was very friendly and professional! I Will definitely recommend Greg Lair dealership to friends and family!
Greg Lair had the most friendly staff I have worked with. They made my buying experience exiting and easy. Don Frank walked me through everything and was so kind. He was very easy to work with. I let everyone around me know to go to him if they are ever in the market for a new car!!
Very friendly fair. Got deal done in a timely fashion. Was very happy with the out come.
Alvin was very good and explained all the features on the new gmc at4 I purchased only downfall was I thought it took to long to do all the paperwork when you pay cash for a vehicle
Great people and great experience
Service personnel were very prompt and efficient
I have traded for the last 8 years with Don Frank! Traded on the 5th pick up today and was completely satisfied with my buying experience. Don is a professional salesman and is no pressure, no BS good guys that take care of the customer. I recommend him for your next vehicle purchase. Service department is pretty dang good too.
This is the first time I have purchased a new vehicle by myself and I was apprehensive about the process. JP made everything so easy and was so very informative. He put me at ease about my decision and walked me through every step. I am so excited to drive my new Buick Enclave. JP must stand for Just Perfect, because thats how I would describe my experience!
Thank Alvin Ellerd and Daryl for a great experience. We definitely recommend Greg Lair Buick GMC.
Great experience! The staff is always very helpful and courteous, wait time was very quick
We have been continuos customers here at Greg Lair and we have have loved our experiences here. All the people we talked with were very polite and were very willing to help!
Very friendly & helpful staff!
Everyone was so friendly when I arrived. The process was quick and couldn’t be happier
The best dealership and service department in the Texas Panhande! The service department service writers are extremely accommodating with whatever is needed. They are always polite, upbeat and quick to listen. Highly recommend this dealership and service department!
Just want to share how wonderful our experience at Greg Lair was! JP was our salesman and he made the process so easy! We ordered a 2021 Denali and JP kept us updated on the order process over the next couple months and went over the entire car with us once it came in! He is still helping with any questions we have had about our new car! We LOVE our Denali and thank you so much to Greg Lair, the staff, and JP Gwinn!
My experience with Greg Lair exceeded expectations with Randy providing top notch sales service. I look forward to doing business with this dealership for years to come.
I was in and out in 45 minutes. It was great. Great customer service too.
Went looking for a newer, family friendly vehicle and met Don Frank at Greg Lair. He was super friendly and honest, straight to the point and extremely knowledgeable about the vehicles I was looking at. He gave me plenty of time to look without any pressure whatsoever. He made sure I test drove the vehicle and really truly liked it. He found me the perfect vehicle that I have wanted since I was a young adult and at the perfect price I can afford with all the details I wanted. This is my first experience with buying a car at a dealership on my own and Don made it absolutely the best and most peaceful experience. I am a Greg Lair customer for life and a Don Frank customer for life. Thank you so much for an amazing experience and a vehicle that I absolutely love!
Working with Greg Lair Buick GMC has been above and beyond the best car buying experience! I highly recommend working with Abby Lair who not only made the process quick, easy and seamless but also fun and enjoyable! Even though I arrived 25 minutes late to my scheduled appointment Abby was waiting for me not inside the cool air conditioned office but at the front door of the dealership in 100 degree heat! She greeted me with enthusiasm and immediately put me at ease! Abby had hands-on knowledge about all the vehicles. She took time to explain and answer all my questions about the technology and features. Abby acted as a consultant working with me the buyer and my interests not a sales person. I felt zero pressure the entire time at the Greg Lair dealership all the way through to the end of the car deal finalizing the financing and insurance terms. I drove away from the Greg Lair Dealership with a huge grin on my face in my brand new car! Abby was once again standing outside in the heat waiving bye to me with the same zeal as I was greeted!
David Rosas and Manuel did a great job on getting me into my new Chevy Z71
Great sales experience from Manuel! Over all great experience!
Awesome people, great techs... a must for sales and service
Highly dissatisfied with getting my vehicle serviced here. honestly for what I asked for they are crooks for what they charged! Look at the receipt! Then I had someone from the company confront me in public about my review. Told him we can settle this like men in the parking lot and JP decided to follow me outside! The whole restaurant heard about this crooked endeavor! Over 50 people have heard JP tell me to never buy a GM product ever again!
Nice waiting area & quick service
Abby Lair was an excellent sales person. Highly recommend
I bought my new car from Abby Lair and she was absolutely the best! She was extremely helpful when it came to finding exactly what I wanted. She gave me a great deal and I wouldn’t want to buy a car from anyone else! Customer for life!!
These guys are great and easy to work with.Alvin Ellerd made the buying process smooth. He answered all my questions. Alvin went the extra mile to make sure that I was comfortable with my purchase.I recommend this team when you shop for your next vehicle.
My salesman was JP, he did an outstanding job for us. He didnt push like most salesman. To be honest we thought the process was going to be a nightmare. The whole staff was great. So I just want to thanks to the entire staff and great job. I know where to buy our next car.