Mike in parts was incredibly attentive, helpful and patient. Hard to come by good service like this. Well done Mike! Us DIYers appreciate not being treated with a condescending attitude when we dont always know exactly what we need or are doing
Let me start by saying I didn’t get a boat here.....at least not yet. I did put a deposit down on one of the few units they had in inventory. After reading reviews in the boat, I had major concerns. I shared them with my sales rep Ana, and she was in total agreement with me. I found a boat elsewhere (in stock), and decided that immediacy was pretty important to my family. Ana, refunded my deposit, no issues. They seem genuine and very transparent, and most important, ETHICAL! I would definitely go back there in the future for my boating needs. Finally, Ana really knows her stuff.
The Boat House service team were spectacular for me. I had purchased a new boat and three times out had three tows in. A fuse kept blowing. Myself, friends mechanics spent many hours trying to find the issue to no avail. Took it to the boat house and they went over it with a fine tooth comb and found the smoking gun (bear wire in the engine) issue and fixed it. They also did a great service on the rest of the boat and engine and it now runs like a dream. I am so happy!! On top of this, they called me each day to let me know how they were doing and the great news they finally found the issue. They went above and beyond to provide the best experience and super skilled engineers to fix the issue. The boathouse will have all my service business from now on. Thank you all. I forgot the ladies name who called me often but she was great !
Loved visiting and eating and drinking here. The Sea Turtle drink was so tasty, absolutely want to visit again just to get that. The gator bites and the Everglades sauce was delicious. Our waitress recommend the Everglades sauce and she was right, super yummy with a tiny kick to it. The grouper bites were crispy and perfect, loved them and the sandwich my husband had he said wasn’t terrible but wasn’t amazing. It just seemed a little too stacked with turkey with no bread in between like a normal club sandwich however it doesn’t hinder us from coming back, just something we weren’t a fan of.
What I love about dealing with The Boat House is that these people are patient, they listen, and they are responsive and take the time to make sure your questions are answered and you are satisfied. I have dealt with everyone from my sales person to the finance department to the VP of Sales to my service advisor and the actual technicians performing the work. Every one of them is great! If you are into boating you must check out this facility. I can’t say enough good things about them.It is not just about the sale and then goodbye. Every one of them has continued to help and support me after the sale.The boat house treats you right!
The parts center has the parts for my old merc. Great people at counter. No complaints.
Purchased a Pontoon boat at the Boat House in Cape Coral. Great people Ana our sales person could not be more helpful. I was constantly calling or texting her and she was ALWAYS very mice and answered all our question on the spot. Very knowledgeable. Michelle the business manager had our paperwork ready for us when we walked in the door and the appointment was done Right on time with no waiting Very nice lady.A few days after we picked up our Boat we got a follow up call from a Lady named Joy to see if we were happy with our purchase and if there was anything she could do help us in any way She really was a Joy to talk to. She made us feel so important to there business.Got follow up call from Ana.I really believe this company cares for its customers.Took Boat in for 20 hour service last week plus a couple of warranty items. They had to order a replacement part. Again I was kept informed and the service people are great. Tony the assistant service manager answered all my questions and give me tips on docking. Really good guy. There whole crew was great. For the record I dont know anyone from the Boat House.
Had an absolutely fantastic experience at The Boathouse of Cape Coral. Highly recommended!!! After being strung along by another local dealership (who is currently without certified marine techs) for over 7 weeks, I picked up my boat and brought it to The Boathouse. Claire was fantastic with communication regarding exactly what we were to proceed with, when, and at what expense. No hidden fees, they call you and keep you updated on all details. At this point we could not be happier!!! Again, highly recommended!!!
I initially met with Don in the Service Dept to make an appt for servicing my boat. He was thorough in detail as to the hourly rate for each segment of the service and needed parts. I brought my boat in on Friday and it was ready on Monday!! Fantastic.Upon checking -out, Claire and Kim went over my final bill which a bit higher than quoted but was correct. Kim did find a small error which lowered my bill a little. Very thoroughly, Claire and Kim went over all the expenses and I was truly satisfied.Overall, everyone there was great. I thank you for the expedience of my repairs and the service. Kudos to Claire, Kim and Don. Thank YOU !!!
Ana did a fantastic job of following up. Met her two years ago, at a boat show. Wanted to buy a boat then, but Covid 19 hit.. Went to the boat show again this year. Asked for Ana, bought a boat. This young lady is a great sales person. She knows her product, and understands her customers. Could not have had a better experience.
Picked up a new Everglades today. Everything was perfect. Tim Kendall my sales person was outstanding and Captain Steve Levy who delivered the boat was great. Definitely would strongly recommend The Boat House.
If it was possible to give 6 STARS, I would. The people who work here are amazing. We had an extremely unfortunate circumstance happen and needed the boat to be repaired in a short period of time. We were not even in the state to help transport the boat. Kim, Jeff, Tony all went above and beyond to make the repairs happen and ensure the whole situation was resolved. Cannot say enough about this team. DO NOT take your boat anywhere else to be repaired. Other places might be cheaper, but the level of customer service and quality of repair will not even be close to the Boat House. THANK YOU again to everyone here.
Renting a boat here on a recent vacation was great! It was so easy, affordable, and Amy was GREAT- she was very helpful and so knowledgeable (+ great with the kiddos). Thank you BoatHouse, you helped make a truly memorable vacation experience for us!!
Parts were spot on. They got me back on the water. Thanks
The folks here are great! We keep our boat here. Pricing is fair and equitable. Service is good. Marine store and shop on site. We bought our Cobalt there and are very happy.
I just can’t tell you enough how impressed I have been with my boat purchase from the boat house in Cape Coral. From the moment we walked around the yard looking at boats until the 20 hour inspection it has truly been an exceptional experience with everyone we have met. Starting with Danny our salesman, professional, knowledgeable and caring. He just did everything he could to make our purchase easy. Today 6 months after the start of our boat shopping I can still call him with a question or two.I will tell you I was a little disappointed with the Godfrey (Hurricane) final inspection team, but again I was throughly impressed with the service team at the Boat House. I worked with Kim in the service department and she listened to my concerns and with the service team were able to accomplish all issues quickly. Finally, I received a follow up call from Joy on how I was doing, how was the boat and they sent me a little something for me as a customer. You don’t get this type of customer service and follow up everywhere, but you do at the boat house.
I had a brand new 200hp Suzuki put on my shearwater about 1 month ago. Darrel from the boat house did an over and beyond job to make sure my boat is water ready everyday. If anyone is looking for work done or need any parts from the boat house they are the place to go.
This is the best place for parts! One of the few marinas around that actually stocks parts. Typically has everything you need to service your motor or your boat in general. Staff is always very helpful! I highly recommend checking them out!
Bought my first boat and it was a great experience with the boat house team. After a few years to determine what was right for our family I’m glad we chose to buy locally. Tim In sales had the answer I needed and communication during the sale and after was great. Denis in the service department was great. The finance department was great. We enjoy our 24hfc from SeaChaser
The parts department is excellent. I use them all the time. Super knowledgeable and helpful . This time I chose to use their service dept. On a fuel supply issue. They were quick to get me in, quick to diagnose and had me out and back on the river in record time. Great job by all involved. A+
We purchase a new Sportsman from Ana. Everything from start to finish was excellent. Everyone is very professional and friendly. No pressure, good pricing and great product. We were so impressed we sent our daughter there -- and she bought a new boat, too. Cant say enough good about them.
THIS IS THE PLACE YOU WANT TO TAKE YOUR BOAT FOR REPAIR !!!!!!I needed some work done to my pontoon boat and decided to use a different repair shop then were I bought the boat from due to terrible service. So I decided to call the boat house repair shop and give them a try since they are less then 3 miles away and wow the service and professional attitude there was outstanding. They set me an appointment then they changed it to fit my schedule for the very next day which was great, when I arrived with the boat the tech came out and listen closely to exactly what I wanted done and was able to repair my boat and give it back to me same day. The work was done by a experienced technician I can tell just looking at the maintenance I had done. Don’t make the mistake I made hiring who I thought would save me money go to the professionals it will save u time and money go to the Boat house repair shop off Delprado
Not impressed at all with this marina. The service manager needs to learn customer service. Hes very condescending and rude. We believe he was not happy that we hadnt bought the boat at the Boat House to begin with so he wasnt willing to give good service, which we dont understand because we were giving him repair business. We had a recall on the boat and wanted them to fix some other warranty issues and he argued with us on the other issues. He asked questions about the boat (ie what kind of battery it had in it) and when we said we didnt know, he chastised us for not knowing our boats details. This is just a small sampling of his rude behavior. Because of the treatment we received just trying to get our boat repaired under warranty and recall, we will not even consider The Boat House when purchasing a new boat in the future. On a positive note, the 2 ladies in the office were a pleasure to talk to and work with. Its too bad one bad apple spoiled the experience for us.
Mike was very knowledgeable and very pleasant to work with, in getting all my parts that were available.
I found a boat I loved in another city. I called and Tim made things happen! He ordered the same boat and even made last minute changes. He always responded immediately and has been helpful with my questions after the sale. All my dealings with the Boat House were wonderful. It’s a great team. I highly recommend them for your next boat!
Working as a Captain (Sea Shift Charters), Boathouse is my “go to” marine parts and service location . Always courteous and fully stocked with everything I need.
We took our boat to The Boat House for some repairs. The service we received was exeptional from beginning to end. We felt that our boat was on really good hands.Tony and Claire in the service department were great and very knowledgeable. Jeff our mechanic did a great job and took the time of explaining everything in details. He also gave us lots of advices which we truly appreciate since we are new to boating.We recomend The Boat House to anybody without hesitation. Keep it up guys.Thanks for everythingAlain and Yelina
5/5 would recommend the boat house of Cape Coral if you’re looking into purchasing a boat. The whole process was completely stress free. Our sales person, Ana, was super friendly and made sure to check in with us throughout the purchase process as well as after! Extremely happy with everything.
Tim is a super professional and honest salesman. Financing was great and we LOVE our new boat.
My wife and I recently purchased a 25’ pontoon from Tim. We initially were looking at a used boat but after looking at a new one we decided to go with it. Tim let us browse before seeing if we needed any questions answered. The finance side went great also with the help of Justin. Upon picking up the boat, a sea test, with a rundown of how the boat functions by Tim was great. We highly recommend them. They have followed up to see if they could assist with anything we need. Stop by and see the great staff at The Boat House.
Delivery and sales support exceeded my expectations. Would purchase there again.
I needed to get my boat power washed and acid washed because I had barnacles growing on the bottom of the boat. I contacted the service department and virtually gave them very little notice. In one day the job was Complete and the boat looks like new.Josh and I developed a plan to power wash on a scheduled basis. Josh is a dedicated employee who cares about his customers. The service department is top notch.
The service staff perfect as always Claire and Tony are awesome. Highly recommend.
After purchasing my boat in January 2019 i quickly realized that the starboard engine was not idling correctly and would often stall out. I took the boat to two different mechanics and both said they fixed it but changing the idle air control, but it still had the same problems. Finally I called Yamaha to find certified mechanics in my area and they pointed me to the Boat House in Cape Coral, Fl. I took the boat there and Rob in the service office was great. He got me an appointment quickly and the technician diagnosed the problem as the fuel injectors and a bent propeller rod. Those repairs were done and for the first time the engine ran great. However, after completing the repair the technician didnt secure the propeller with the cotter pin, so when I was testing the engine the propeller came off. I called Rob and he quickly found me a new propeller and they installed it securely and now the boat runs great.I then had them do some cosmetic work on the boat and they gave me a nice discount on that work due to the propeller issue.The propeller issue was definitely a mistake, but I feel like Rob and the staff tried to get that issue rectified as quickly as possible. I thought their overall customer service and expertise to properly diagnose and repair the engine problem were very good and the cosmetic work came out well also. Now I will only use the Boat House for any engine work and I recommend them to anyone needing boat repair. Had I not had the propeller issue, this would be a 5 star rating.
Hands down the best costumer service ever! Always super helpful and very knowledgeable staff! This is the place for all your boat needs!
This place does great work! Took my boat after it had some hull damage. Took less time than what they quoted. Danielle the service writer was awesome!! Everyone there was great!! Looks brand new TY
Very timely in returning calls and getting quotes and information.
Highly recommend the Boat House! Anna is a great Ambassador for Cobalt and represents the Boat House at the highest levels! I’ve owned multiple boats over the years and I can confidently say they are top tier!
Top notch service. I called in a to get a quote not sure if I was going to order though them and they were kind enough to set my order aside. After I called several other business in town to find they did not have all the parts I was looking for I stopped by the boat house on my way home. It was a quick and pleasant experience since everything was already set aside.
Eric in the parts department is simply the best! He is efficient, timely and very responsive. His customer service skills are top notch. Thank you Eric!
My wife Michele and I were “tire kicking” after hours at the Boat House of Cape Coral. We knew we wanted a Sportsman 252 Open. They had a new 2019 in the color we wanted, storm cloud gray. We were surprised when Ana Silva-Levin approached us. I was quite impressed with her knowledge of the boat. After exchanging info, Ana got back to us early the next day with a really great price. We purchased it the next day. Very happy with the whole staff at the Boat House. Very professional. We would purchase here again.
Claire and Kim were excellent. Jay
From the first conversation, through the whole experience of purchasing our Cobalt,Ana, Eric, Ryan and Justin are the most wonderful and professional people to work with. Excellent Communication and follow up.The folks in Service and rental were there for us as well. We secured a spot in the high and dry blog. with Anas and Amys help and Tony took care of our compounding and wax job with Mackys Marine Detailing. Thanks again for excellent service.
My boat unfortunately sunk and I was completely devastated to have this happen. The boat house took their time evaluating every facet of my boat to ensure they provided the most accurate assessment for my insurance company. Once the estimate was approved they quickly started working and rebuilding my entire boat. The time, effort and dedication was absolutely first class. I would highly recommend their services to anyone in the Ft Myers/ Cape Coral area. Definitely not a better marina around.Dain Rusk
Super helpful and knowledgeable staff. Josh is a great boat coach and really friendly, made our day by helping us out and getting us back on the water in a jiffy!
Tim was knowledgeable and patient with us as we bought our 1 st boat. The whole team was great we appreciated the follow up from Joy in customer care!
Great experience!!Anna, Eric and Justin were very professional andvery knowledgeable.My husband David and I can not say enough goods things about The Boat House in Cape Coral!!Keep up the Good Work Guys!!Debbie and David Scafidi
Fantastic place to rent from. Boats were clean, gassed up and ready to go as soon as we were there. Vicky was incredibly friendly and got us checked in efficiently and informatively. Robert got us off the dock quickly so we were able to make the most of our day and the boat ran great.Will definitely be coming back and recommend to friends.
Great customer service no pressure sales. Boat information and price clearly marked on boats. Everyone was fantastic.
The team at the boat house in Cape Coral FL did an amazing job. They worked with me and got me the boat that I wanted. Ana (sales) and Justin (finance) were great and easy to deal with.
Couldn’t be happier! I had lots of warranty questions. Josh explained everything so that I could understand. He also called the extended warranty companies and the manufacturer and kept calling till he spoke with someone who would commit to covering the several issues that I had.Thanks Josh!! Great customer service!!
Best experience ever, no pressure to buy. Their goal was to find you the right boat to buy. Entire staff was knowledgeable and very helpful. If you don’t buy a boat from them, you owe it to yourself to look at the vast product range they have. Thanks for such a good experience.
Chandler was very nice and ordered me the right part I needed. When it arrived she called and let me know it was there which was great! Normally this place has every part I have ever needed in stock which makes it easy when searching around locally. If they don’t have it, then you may as well just order it from them cause most likely nobody else will have it either... I would definitely recommend them!
Very helpful and kind folks working here. If you need Evinrude parts, this is your spot. They have everything in stock for me when I go there.
The restaurant is right by the beach and has a wonderful view! The service was great, especially the server Jordy. He is very personable and made our time so much fun. He needs a raise! The atmosphere is welcoming and friendly. The food was absolutely amazing. I highly recommend this restaurant.
Went to the parts shop and were pleasantly greeted by both people behind the counter. We asked for the part but didnt have a number off the engine that was needed. She told us what I do we needed to have ready and she would have the parts ready upon our return. Very friendly and professional throughout the transaction. We had purchased a trim switch and some cable ties but she made sure we had exactly what we needed. Thanks for the help and well be back!
Good food and good service
From sales to service months after the sale my experience has been terrific. I recommend anyone looking to buy a boat go talk to Danny!
Awesome experience, Tony is the best @
Ana and the rest of the entire team I encountered in person or on the phone were awesome. Great customer serviceThank you for my new sportsman
I bought a sportsman 21 ft center console 212 open, love the boat but dont let them talk you into the fabric warranty because you pay all this money you have to do all the work .
Recently purchased a used boat. Worked with the sales manager, salesman, and service department. Everyone was highly professional. Made the experience great!I would highly recommend the Boat House for sales and service
Very nice people at the parts counter
Eric is absolutely amazing, he has helped me through many details on putting my vessel back together correctly. I highly recommend the boat house to anyone in the boating world and I look forward to my next visit.Guy D. Canterbury.
Recently had my pontoon boat re-powered with a new 70 HPSuzuki. Everyone treated me both professionally and respectfullyFrom John in the front office to Daryl, the mechanic. Was very pleasedwith price and service.Would recommend to all. Steve Merillat
We wanted to say from the moment we walked into The Boat House we were very impressed with our salesman Gary Cullen! He was very friendly and listened to our wants to see what kind of boat we wanted. After finding what we wanted he took care of all details that we needed. This was very helpful since we were not living here at the time. He goes over and beyond to help! Great experience! And we gained s friend! Larry & Jill (Iowa)
Highly recommend! We rented a deck boat from The Boat House in Cape Coral. It was a beautiful new boat with all the amenities and ran like a dream. Being a boat owner, I was concerned about the boat condition, knowing that they tend to have issues. The boat we rented was well equipped with GPS and safety items, clean, and quiet. They also included charts to help us navigate the local waters. Everyone had a beautiful day and the staff at The Boat House were extremely nice, helpful, and knowledgeable. I especially enjoyed meeting Jessie, who hooked me up with a military discount! Thanks for making our day on the water so special!
Great customer service! Our salesperson Ana was exceptional. She was well versed on the 2020 Sportsman 282 which we purchased. Highly recommend The Boat House of Cape Coral and their team!
CALL ANA! Just purchased a 2020 Sportsman Heratage from The Boat House of Cape Coral. By chance, Ana answered the first phone call and we met several hours later. We had narrowed our boat search to 3 manufactures and Sportsman was not on our radar. Ana changed that! She sold us on the build quality of the Sportsman and sealed the deal after our sea trial with Bill. The Boat House is an awesome facility full of friendly, knowledgeable people. The follow up by Joy made our purchase even more pleasurable. These folks are gonna make you happy!
Im pleased to give this review for the crew at The Boat House in Cape Coral. JW, Dayton and Jennifer at the dry storage facility have always been good to us. They are personable, friendly and take very good care of us and our boat. Our engine mechanic Darryl is very good Darryl has serviced our Suzuki professionally and thoroughly through both our 20 hour and 100 hours maintenance checks. We are confident knowing our outboard is in good hands. Very happy with the staff at the Boat House. Thanks guys!
I stopped at a few places and was about to order parts on line before stopping at The Boat House parts department. I will definitely remember you guys next time.
Ana at the boathouse was great to work with. It took us over a year to decide on what boat to buy, and Ana patiently worked with us until she put us in the exact boat we were looking for. Justin handled the financing and insurance, and both did it with no sales pressure. Boat came fully equipped and they arranged a boat captain to take us on a “3-hour tour” to learn the boat and the local sea. I highly recommend the Boat House to put you in the right boat, especially if you are a newbie boater.
As a first time boat owner I have been I have been extremely happy, more than satisfied and well, pleasantly surprised by the sales team, service dept and the boat storage team. Having heard the horror stories about boat ownership, the folks at the Boat House have provided me with much more than I expected. Id like to say their service is excellent but I would be selling them short. Its exceptional. Customer for life.
Seems like the people are a bit uptight sometimes. But it doesnt matter to me all that much since they get the job done and done right.
We recently purchased a new Sportsman 282 Open from The Boat House. Tim Kendall, Justin Ladd, and Don Manning provided exceptional service and attention to detail throughout the entire process. These guys and the entire staff were a pleasure to work with. Oh, and they sell awesome boats. We are very happy with our new ride. Thanks to everyone at The Boat House of a great buying experience. Craig & Barb Williamson
Great experience, nice sales staff. Tim Kendall was knowledgeable and friendly, not pushy. Good selection of boats.
Excellent customer service. Only shop in town to have my hard to find part. Then promptly exchanged the purchased part that I wrongly diagnosed for the correct part to fix my project. Both parts were hard to find items on my 94 Yamaha 150. Thank you guys so much for making this project a completed item for me to check off.
The Boathouse is a great place to buy a boat! They took care of every detail we needed. Can’t say enough how thankful I am for how Don Manning and the staff took care of us. Highly recommend them.
Awesome atmosphere, great drinks, and good food. However, I wish they didnt use single use plastic cups for all of the drinks and instead invested in rewashable, durable plastic. (Hard to enjoy your drink and not to feel guilty looking at the water thinking about the damage all of that waste does.)
Excellent parts department
Had the spark plugs we needed. A smile would take the rating higher!
First I called and spoke to Chris about ordering parts and she could not be more helpful. Shes was a great help. Once the parts came in they would figure out exactly what part I needed and only charge for those. When I went to pick up the parts, the person behind the counter could not be LESS helpful. Brought out half my order, and reluctantly went back to find my other parts when I told him I had ordered more. I asked if we could go over the parts I actually needed - I got a blank stare. No help from him. I hope I got the right parts as I drove an hour to get there. Again, Chris was great, and the man who did not help me...an idiot.
They could not help me because of my unusual request. However they did have a recommendation that helped me greatly.
Purchasing the Harris pontoon boat from the BOATHOUSE on Davis Blvd in Naples must have been meant to be. So many factors had to be aligned for it to have happened so easily. I had been talking about buying a pontoon boat with my wife sometime in the future. This purchase went so easy, I was shocked when I got the call to come down and sign the papers for ownership. Now for the ratings.We dealt with the sales manager ERIC first. He explained the history of this 2015 boat, along with the options. Eric was an extremely nice guy enough so that we have become friends. He explained how they got the boat and how much they needed to get for it. He was direct but not the type of salesman who is pushing you to buy the product.The next person that we met was Jeremy the finance guy. He was also very nice and very professional. He worked with several banks to get us a payment plan that was EASILY acceptable to us. He also explained the options we had to protect our investment.When we took possession of the(beautiful) boat, Eric was there to explain the entire workings of the boat. He was extremely thorough which I appreciated since the boat was a Hugh investment for us. The boat was cleaned beautifully and everything worked as it should. (As this was previously owned). Eric followed up with us several times and was very helpful finding us an insurance company for the boat. His contact was $1,400.00 cheaper than my insurance company.In closing this book, I have to say that the BOATHOUSE and its EMPLOYEES made OUR BOAT come true. We love the boat and have already started making great memories on the boat. If you are looking to purchase a boat, make your last stop the BOATHOUSE. You will find friendly, knowledgeable and professional people to make purchasing a boat a pleasurable experience as they did for us.
Recently purchased a Sportsman 232CC from the Boathouse of Cape Coral. Completely satisfied with boat, service of dealership and professionalism of all sales staff and our salesman Gary Cullen. Truly a first class experience. Would highly recommend boat and dealership to all our family and friends.
I had my boat in for over a month. They didn’t fix everything and were very expensive. They don’t communicate well and don’t clean up after working on the boat. I would not recommend this company.
Our experience with the Boat House started at the Boat Show in Port Charlotte in Jan 2018.We met Ana Levin, Cape Coral salesperson for the Boat House, at their display and everything about our experience from that point forward was 5-Stars.No sales pressure applied ( a rare thing) and Ana was there to assist in answering our questions on the various boat lines and educate us on the manufacturers they represent.Anything she could not answer directly she got the answer quickly. We appreciated her knowledge and honesty because their are many differences in the manufacturers and once we had those answers we made a decision to put a deposit on a Crownline that day at the show.After that Ana made the process painless and the buying experience stress-free.We have since taken delivery on the boat and highly recommend the Boat House for any sales, parts, supplies and service needs you have.All of the Boat House team seem to be on the same page at all levels and customer service is a priority.Thank you Ana.
A five star experience from beginning to end.Ana, my salesperson, made the entire process a pleasure.From purchase to delivery, Ana and the Boat House folks guaranteed a smooth transaction. Could not have been more pleased with the service I received.Would highly recommend !!!
Very clean and organized. Saleman was extremely helpful and knowledgeable. We didnt have a clue about buying boats. We still are boat shopping but definitely going to keep this place in mind.
The staff is fantastic!! Especially Amy, she takes such good care of us.
Friendly staff upon entering. But the problem is the part didn’t work, was told “it obviously wasn’t the switch.” No, my switch was broke that is why I needed a new one. They said it was factory warranty to have it shipped back and they they determine if the part was defective. Then said oh but you can buy another switch at $xx and try that. So that means I’m out twice as much money waiting on the manufacture to determine if their part was defective. When I worked in parts twenty years ago we replaced or exchanged parts because that is customer service. Oh wait this is not then nor is it then facility I worked at (nation wide parts store by the way). I guess that means Buyer Beware. I was a mechanic for 15 years and I know how to work on electrical and mechanical problems.
Everything was enjoyable. Efficient. Got my parts on time. Thanks
Eric was very friendly and gave good advice. The parts were in stock. I completed my repair and was successful
I found the Boat House to be on top of their game. The sales staff was great and the offer for my boat trade-in was fair. The service staff is both capable and conscientious about serving my needs. I have bought several boats over the years and the Boat House tops the list.
Very nice sales people but their pricing is outrageous. Gouge you on your trade yet their used boat prices are very high. Know your pricing before going in there.
I showed up this morning at Boat House in Cape Coral with a part that I was not familiar with . It had fallen out while I was changing the impeller on the water pump. No one had seen the part before including some of their service people but the parts guys digging and came up with a schematic which showed the part and another part needed to get my boat shifting again. They even found the part elsewhere and were kind enough to send me over to another dealer about 15 miles away to get the only part left in inventory. The Boat House gets a five star rating out of 5 stars in my opinion. Most places would have just blown me off. Just a great job guys
Chris and Brent have been helping me for many many years
I bought my boat here and I stored it in the dry dock and I have to say what a wonderful place to deal withEvery single person that I was in contact with was absolutely wonderfulI highly recommend