They have always been super helpful and have gone out of their way to ensure I’m happy with my Paint. They even mixed up a gallon and gave it to me to try and never charged me until I was happy with the result. Otherwise I was free to bring it back. I’m not sure if this is a regular practice, but I have bought a lot of paint from them.

Used 10 gal. Porter Permanizer paint 3 years ago looks great. Highest solids content I know of. Also heavy user of Porter Flood solid color stain. Excellent wearability. Excellent selection of accessories.

Stopped by yesterday to get some quality paint. Always treated professionally here at PPG. Great products and service.

Best paint products and staff are great. Roy is a very good manager who always goes the extra mile offer suggestions and tips.

PPG was a wonderful sponsor, providing the paint to re-paint the scene shop at Carmel High School! Theyre knowledgeable about their products and want to send you home with exactly what you need.

I rarely write negative reviews for many reasons - since the root causes of many bad customer experiences are complicated, I prefer to give businesses the benefit of the doubt - and let others take the lead on reviews. Im making an exception in this situation just to warn potential customers that this place may have management and quality control issues from the top-down - so when it comes to painting / upgrading and investment as valuable as a house, be careful when shopping here. The staff created such a bad customer experience that I will never shop there again. I received minimal help with paint or color selection. We were the only employees in the store, yet the employee didnt bother to come out from behind the counter to assist. The remaining staff seemed equally indifferent as they ate their meals. The paint swatch display was poorly lit, incomplete - with mainly 2016 color inventory, and collateral with design selections. Perhaps the store mainly supports contractors - which may explain the poor merchandising, industrial atmosphere and generally dingy appearance. The sample paint quarts were in cans that are difficult to handle, and 2 out of 3 sample paint colors we selected didnt come close to matching the swatches. We still took the time to use the samples on our house - with the wrong colors - which took considerable time. When I returned to explain the issue, another store employee attempted to tell me samples may not always match the swatches because of the sample semi gloss vs flat... (what?) and they do their best to get a match which is why I should buy the samples - so I can see what it *really* looks like. So, while the employee could have simply said something customer-centric like how can we make it right, 2 employees instead debated with me the color matching, and had to see a sample of dried paint for themselves - which they took 10 minutes to create while ignoring me - and having a lively chat behind the mixing station. They returned to admit that, yes, the 2 samples could have used more black Again, I was the only customer in the store. I did get a refund ($9) for the refund (and hours of my time wasted). Bottom line - Go up the street to Sherwin Williams for a truly great experience, attentive/professional staff, super follow-up (email with coupons), quality product, and a beautiful, well designed store (with a place for kids to play). Updated review from 1 to 2 stars. I just got a call from the ops leader at corporate who followed-up with his apologies and a commitment to improve their service and address any issues. This review was also written for the same location under the PPG company brand.

GREAT people! GREAT customer service!

Excellent customer service and extremely knowledge staff!!

Great paint, ask for Roy

Great.

Good place they serve bn and here you find 1 everything you need to paint the house .this its a place you can find every thing You need to paint you house

If I liked it they serve me very well and with coffee