The employees are very rude, and are not helpful at all. Trying to coupon to save money while on limited income is something I have to do. Working in customer service, you would think the employee would be helpful and assist the customer. Not in this case. Had 2 issues with same store. Wont be back, my family wont be either.

Really upping their game in home decor. Xmas pretty picked over.

Been calling over the last month to speak to the manager, Andy. I keep getting an answering machine that says they are busy with other customers. Busy at any given moment for four weeks in a row? Unacceptable. I used to shop here all the time, but Ive had it with all of the issues at this location. There are too many to list. I too, wanted to see this store succeed as there are some genuinely lovely employees on top of the sheer convenience and affordable prices. However, the management clearly has no prospect of getting it together.EDIT- Apparently the phone has been broken for the last month. I am going to give them the benefit of the doubt. However, I still feel that a working phone line is something important enough warrant getting a technician or something to fix immediately and not leave go for an entire month.Im sincerely hoping to see improvements. I do not like leaving reviews like this will certainly up my rating if I see things running a little more smoothly and better consistency is established.

Had a Great visit shopping there today. The employee there was sooo helpful her name was Ann. Always fine great values.

Clean, everything nice. Looks like most items overpriced.

My first time here and the staff was so helpful. They have coupons too! Such cute items at great prices. My new go to!

Great prices friendly staff easy in and out please ware a mask

Surprisingly they have a nice selection of vegan snacks!

Ok, store is mostly clean but not very organized

This is one of the better Dollar Generals that Ive been to.

I dont normally write reviews, but had to in this case! This is the nicest Dollar General I have ever been to! So clear and organized and Ida (hope that was her name!) was so nice and friendly! I will definitely be back! :)

Great staff clean build. Recently remodeled

Man working was super friendly and we joked a lot. Pretty decent for a DG! Lots of items. Only issue is aisles are narrow.

Was able to find items I needed and great customer service have so many items if want to do quick shopping

A little disorganized but had a lot in stock and on shelves

Workers very polite and helpful. Didnt have wait long to be check out.

Store manager and employee was very helpful in every way.Very satisfied with the service.

Found what I was looking for, cashier was nice and friendly.

Just love that place. Such friendly people

Best place to buy stuff in good rates especially when you have any small event

Truth with all this madness going on- they were very professional n respectful. I would return again

Grandkids needed chips. On sale & was cheaper than Jewel, which is across the street

Dollar General used to be my favorite dollar store for general purpose items. However the stores in my area have become poorly stocked in selection, and quantity. They are also disorganized and dirty for the most part. Stronger management is certainly needed. Im honestly pretty disappointed, because I like them and want them to succeed over the other alternatives.

Good stuff ..

Good stock. Always neat and being restocked. Convenient location for quick store runs.

I love this place. Moe is always welcoming me like family. Love you guys up there. - Nikki

So this store is close to my house but I have to go somewhere else, because this store doesnt accept more than one coupon (I usually have more than one of the same coupon) and they do give you the look. They told me to come back everyday to use my coupons instead of doing multiple transactions a day. There loss, its always up to the managers, I go to other stores and they let me use as many as I want. If the manager will be more easy going and let me use all in one day, doing multiple transactions just like other stores do, I would come back again. Other than that, they are friendly, clean and organized.

Fast friendly service!

Most priced a dollar. Some 2/1.00. They don’t carry the same things. Understandable. Look, it is a dollar.

Nice store with lots of items with reasonable low prices .Kids section is very good .

Outstand service and clean store

Went to grab a few things and found a 3-pack of gloves for both kids. Good customer service but could be a little more organized. I dont think its anyones fault, the store is just on the smaller side.

I like DG for their prices, but this location, although very close, is PROBLEMATIC and now have had to go elsewhere.-Make excuses for everything-Often close early with no notice (they start at 8 pm by placing all outside items inside the doorway, almost fully blocking the exit and shopping carts to give off the appearance of closing)-Coupons almost never work and employees are clueless as how to resolve the issue.-Never answer the phone- Get answering service 100% of time.-Never keep items in stock despite asking manager, REPETITIVELY.-staff claim that store orders are automated and they cannot order custom amounts of items or keep certain items stocked. (really? What kind of business runs this way?? In my own career, I always kept my best selling products well stocked at all times and was able to special order amounts of my clients favorites. Thats literally how retail works!)-Understaffed when unloading new items, boxes littering every aisle with one worker hurrying around unboxing and restocking in a panic. (why not hire/staff more people for shipment days)*a handful of the employees are very sweet, helpful and friendly, however, a couple of them should be relieved of their duties.-DG- pls address and RESOLVE the extensive issues within this store

They have Apple pay and Samsung pay but not Google Play. Just a heads up, love this place just wish I would have known that beforehand

What I like about Dollar Generl is that I can run in and run out. There is very seldom more than one person in front of me in line to check out. There is plenty of parking. The clerks are aleays willing to answer questions or point you in the right direction. They also have good holiday clearance sales.

The new store layout made it bigger for them to bring new items ...im there weekly and you cant beat the pricing for your everyday products or just to run in if you run out of something..staff is friendly and helpful!!!

Employees are angry and impatient. Store is a mess. Necessities always out of stock. West Chicago location is 100 times better.

Its cheap and quick checkout

A guy, had to have been the manager or owner, made me & my service dog feel unwelcome.

Cashier is soooo AWESOME! Especially with helping me with first time using the digital coupons. We are far from that location but because of her WE WILL SURELY COME BACK.

Very convenient. Products are decent and priced right.

I like coming here for quick trips. They always have fun snacks to try.

Nice quick place to get basics and miscellaneous items. The staff is always nice and respectful.

The cashier had lots of patience with me she had to keep calling the manager over because all of the clear stuff was not ringing up right but she never lost her patients with us

Newly remodeled. Clean, bright and savings. Good values.

Was nice to find a Dollar General while out of town on vacation.

I love Dollar general! You can buy your all your household things+alot of your food for groceries!

Good customer service

This Dollar General store on Army Trail Rd at County Farm Rd is big and has a great selection of reasonably priced items.

Its dollar general, what more can I say

Always good deals and staff helpful.

Very helpful workers and cheap

Prices vary thru out the store. Know your item price prior to going into the store to make sure you are getting a deal or not.

Love this store. Staff is always friendly and helpful

Good prices on greeting cards and gift wrap

Friendly staff. Well organized store.

This chain has something for everyone and seasonal decorations.

Good product

Pretty much everything you would expect from a little dollar store. They do have a surprisingly large variety of products.

It was o.k., they do have some good deals...

Like coming here to look around and get some great deals

Good customer service and cheaper prices

Great items at great prices

Always can find unique items at a reasonable price however customer service needs improvement.

Love this place!

Only store that sells my lotion and prices are great

They have good stuff their, for the $$ .

Convenient on time and your wallet!

Always messy.

Always find some neat stuff there!

Great deals also was recently reorganized and Carries gift cards and in expensive bd cards.

Lots of things for one dollar each. Good selection, birthday balloons, cards, party supplies.

Always find more than I need

The only reason I shop here is when Im using the laundrymat next door.

Easy in and out. Never really crowded.

Great place to shop for never had a issue

Store was very cramped. Advertised 15 percent off gift cards but didnt have the one I needed.

Wonderful!

Great store with great employees!

Dont carry coin tubes anymore.

Clean and the workers are really friendly

Good for some budget shopping

No BLACK hair products

Nice Dollar General. Decent selection.

Friendly Service.

They have all products

Unbelievable clearance deals!

Nice store,good prices

Kids like to get the candy and snacks for movies

One of my favorite stores

Loved it no complaints

Good place.

Cool store.

Always find what I need

Its a dollar store, nothing more to say.

It was great!

Feels worse than walking into walmart

Crabby lady that works there very rude

Nothing is $1

Staff aren’t always the most helpful.