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Automotion of Chapel Hill
103 Brewer Ln, Carrboro, NC 27510, United States
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Automotion of Chapel Hill
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Je
Review №1

Automotion has served as a reliable part of my car maintenance needs (BMW & Mitsubishi) for several years now (~10 visits). Their work is honest and straightforward. Their estimates usually land very close to the final bill. Their mechanics care very much about the cars they work on. If there are problems, they communicate promptly and effectively about what changes need to be made. I would recommend them to any who care about having a good experience while getting their car safely back on the road.

Ja
Review №2

Garner is the best!Only place that I go for car repairs...oil changes...all my car needs.Hes an awesome mechanic...friendly, fair and honest.

Ja
Review №3

I ONLY take my cars to Garner & Automotion! It is truly hard to find a mechanic you can trust these days. Garner is 100% trustworthy, reasonably priced, and a great mechanic!

Ma
Review №4

Awesome deals and great staff! Thank you Zemfira for helping my family get our first car — super happy with it

Al
Review №5

Fantastic spot — Gunner does a great job and is an excellent mechanic. They’ve been efficient every single time.

Ez
Review №6

I have taken both of my cars to Automotion recently and could not be happier about outcomes. Service was professional and friendly, reasonably priced, and expertly performed. Automotion will be my go-to in the future and I would definitely recommend to anyone else trying to find the same.

Th
Review №7

Always on point repairs, honest and fair. Great neighbors too!

To
Review №8

Its tough for a mechanic shop to earn my trust. Automotion has earned it. They have worked on a 2011 VW Jetta Sportwagen TDI and a 1990 Toyota pickup truck. Ive never been disappointed in probably 15 services so far.

Be
Review №9

Excellent customer service! I will definitely come back

Aa
Review №10

Always had a great experience with Automotion. Good at communicating about the issues. Almost always less expensive than alternatives.

D
Review №11

Had my 03 BMW Z4 serviced to repair the clutch, the valve cover gasket, and PCV system. Gunnar was a pleasure with whom to interact and did an outstanding job working on a rare clutch and refreshing the engine. Automotion is recommended without hesitation.

Jo
Review №12

Phenomenal. Honest, efficient, non-dismissive communication.

Gr
Review №13

Ive been to my fair share of auto repair garages; this is the first place that Ive felt as though I was treated as an equal! The tech I spoke to was super friendly, positive and, most importantly, LISTENED to what I had to say. He even used a repair method I recommended. Love that! I trust this garage with my car completely and will definitely be back the next time I need work done. Thanks!

Ja
Review №14

Gunner and his team are very service oriented and are a rarity in the auto service business, someone you can trust to treat you right.

Mi
Review №15

Finally got the chance to buy one of my dream cars, and now its out of warranty. Thankfully I found Gunnar and Automation to take care of my car. They do terrific work for a reasonable price. I can now rest a bit easier.

na
Review №16

Before coming to automation I called about 10 mechanics who told me they couldn’t look at my car and they were not knowledgeable enough. Very helpful, they fixed my car and at a reasonable price. I appreciate their expertise !

Ka
Review №17

Every time I come to Automotion they do a great job with good turn-around-time. I feel like everyone on staff knows my car and had a hand in its repairs, which is a very welcome change from big commercial places. They are professional, reasonably priced, and knowledgeable, which for a tricky VW is a must! Every single staff member has made me feel confident in their repairs. If youre looking for an honest mechanic team for your VW look no further than Automotion.

Ma
Review №18

100% recommend for anybody, on a budget or otherwise. Gunner is a gem, we never did quite figure out what was exactly wrong with the car but he did a lot to fix the issues and help us know what to do when it acted up. He saw our car probably 20 times and always was patient, only charged when he did heavy duty work or replaced parts. Honestly, they are great with any kind of car. Thank you guys!!!

Mr
Review №19

Very knowledgeable and polite staff. My place of choice to get all my vehicles worked on without any worries.Thank you

As
Review №20

I moved here a few months ago from Ohio and needed to find a car shop. After reading all the awesome reviews I decided to try this place out! Great decision! I called the day before to make an appointment and dropped it off the next afternoon. They had it for about 5 hours. Ronnie called to tell me i needed wipers too, which I thought was great of them to do instead of just doing it and charging me for it. The employees were all very nice! Ill definitely be back!!

Ka
Review №21

Being a woman on a budget, it can be scary trying to find a new mechanic and shop that will be reasonable and not try to up-sell and overcharge for service. I always take time to comb through reviews on multiple sites before I make a decision. After much searching, I came across Automotion and was impressed by their reviews and feedback. They got me in right away the morning after I called. Within less than 1 hour, they were able to let me know what was going on and how much it would cost out the door. I was amazed at the price, worried it would be much higher! These guys are incredibly nice and honest - spoke to me like someone they have known for years. My car is still being worked on as I write this review, but I just couldnt wait to put this up so people can know a good shop when they need it. :)

Ed
Review №22

Fair prices and good work. Better schedule an appointment though as they do get busy.

Ra
Review №23

Outstanding service, fast, honest work. Very pleased with the admiral work that was done to my car. I will be coming back

Ky
Review №24

I have been going to these guys for the last 4 years and they have kept my 2002 Camry purring and in tip top shape, at affordable costs, and with honest service. Cant emphasize the honesty part more.These guys just saved me $1800 after Chapel Hill Tire quoted me a $2400 price tag on several broken car parts that needed to be fixed to pass inspection. Came to my reliable mechanics at Automotion, Gunner took a look at the car, and told me that several things were either not broken at all or could be fixed without replacing the entire component (eg, the entire exhaust system). Fixed it for $560, passed inspection the next day.Highly recommend and Im lucky that I found them 4 years ago.

Mi
Review №25

Awesome, honest, and competent folks that wont nickle and dime you.

Ni
Review №26

Excellent customer service! The technicians were very helpful in explaining what was being done to fix my car and delivered on the promised time it would be ready.

Cy
Review №27

They provide good work at a good price for foreign built cars.

Ma
Review №28

Best shop Ive used in the triangle.

Ma
Review №29

I cannot believe its taken me 10 years to find this jewel of a car service garage! Probably because there are SO many to choose from in the area...and Ive used most!This place was highly recommended by a new friend who raved about the service and cost. Ever the skeptic I decided to give it a shot, as Id had a number of high dollar estimates to sort out my broken down car and money was tight.From the first moment I met Dan - Dan The Man indeed - who runs this place i felt i could trust him. He was knowledgeable and came across as an honest player...and is a truly nice guy. A rare combo!I was dumbfounded but elated when I called back 2 hours later to pick up my now repaired car to discover he hadnt had to order the expensive parts the other garages had recommended - with the huge labor charges on top - and had discovered and fixed the problem for under $100!Car has now run fine for 2 weeks and needless to say I now have found my garage for life!Do yourself a favor - check this place out.

Cl
Review №30

Super friendly and quick service. Very convenient location for UNC students and great prices

Ge
Review №31

During the 2 years that I lived in Chapel Hill, I have only but positive remarks about Automotion. Gunnar has set up a team of professionally trained mechanics that provide nothing but exceptional service to their customers. There were two instances that exemplified both his expertise in the field and integrity with his clients and I want to share this with everyone.1. Back in 2016, I took my vehicle to Automotion for a routine oil change. A few hours later, Gunnar called me back to warn me that a hose was leaking and needed to be replaced. He recommended me to leave the car with them for the rest of the day to save me some money as it would require additional labor hours if I came back at a later time to get it fixed. He was right about this as the hose end up breaking in his shop while being fixed and showed me how much he truly cared about customer well-being.2. Earlier this year, my cars starter malfunctioned a day before a big trip out of town. Since my car was immobilized, I was afraid that I would have to cancel my trip or book a rental car. Instead, Gunnar and his team worked with me to get the car shipped to shop while the parts were being purchased. A few hours later, his team had already fixed my car and delivered it to me at 5PM, just a few hours before I was planning to originally leave. Furthermore, instead of charging me a surcharge for the emergency situation, he charged me the same labor rate as usual and showed to me once again that he truly cares about keeping his customers happy.If anyone lives around the Chapel Hill area and owns a BMW, visiting Automotion is a must if you want to get top notch work on your car at an excellent price.

Ch
Review №32

Always a pleasure to deal with. Honest, dependable, affordable, and timely.

Ra
Review №33

Fast service, fair prices, great work :)

Ro
Review №34

Automotion gets my highest recommendation.The owner, Ronee, is an old-school businessman who relies on community reputation, and hes been doing it right for over 30 years. Finding a mechanic who is honest, skilled, professional and friendly is almost as hard as becoming an astronaut.I moved here in 2002 and brought my 1988 Mazda 323 with me. During an oil change a local place suggested that my brakes were worn and needed replacing. I was dubious, so I looked for a mechanic to check them out. I just went in to Automotion on the recommendation of a neighbor, and said, Im concerned that the brakes are kind of old. Automotion checked the brakes and turned me away without charge. According to them, the front ones had a year and the back ones 6 months, and they gave me percentages of wear. Our other car was American, and wed get the you need a brake line flush or transmission flush BS from other garages in town (their name ends in Tire): always trying to come up with some bogus work to pad your bill. Ronee at Automotin never does that, and runs a really honest business.Over the years, Ive also brought in a 97 Toyota Corolla and 94 Mazda 6, and these guys have taken good care of our vehicles and kept us safe. They are flexible about drop off and pick up, its easy to get your car in, they are helpful about things where they wont make a dime (like selling my car), they communicate well, and they keep me updated on the overall health of my cars, especially the older ones.When Ronee hasnt been around, my interactions with other guys in his shop have also been very positive. These guys are helpful, and I think Ronee hires people who share his philosophy.Full disclosure: I think Automotion is a bit more expensive than some of the competition. But I can guarantee that youll get that money back through honesty and peace of mind. You going to nickel and dime the safety of you and your family?The only down side about Automotion is they dont do state safety inspections. But thats on the city of Carrboro. Ronee needs another, specialty bay to do that work and the city wont allow auto mechanics to expand. But lets face it: any old mechanic can do the state inspection if they have the proper equipment. Just dont let that other mechanic flush your transmission!

Ma
Review №35

I had my (manual) 2003 Audi A4 1.8t Quattro serviced at Automotion in Carrboro recently. I was very happy with the excellent work done on my car (the following items needed replacing: oil uptake screen/tube, oil pump & oil level sensor).In addition, I was extremely pleased by how I was treated as a (female) customer (who btw truly knows how my engine mechanically works!). The owner Ronee Fontazzi patiently answered every concern I had about my car and I felt he genuinely cared to give me the best possible service at a very fair price. The mechanics at Automotion truly know their Imports and are excellent! I completely trust them to work on my frustrating German car! Likewise, you will be treated professionally with kindness, politeness, much humbleness, and respect. ALL the reasons I wont bring my Import vehicle to any of the other shops in Carrboro or Chapel Hill- They need to take a lesson in how to establish a true customer service relationship from Mr. Fontazzi. Thank you Ronee for not losing this old school approach after 35 years in business nor forgetting the REAL importance of this. Great experience all the way around. I will surely be back!

Gr
Review №36

Always great, reliable service!

Ni
Review №37

Good service.

mo
Review №38

Gunner is the man!

Information
11 Photos
38 Comments
5 Rating
  • Address:103 Brewer Ln, Carrboro, NC 27510, United States
  • Site:https://automotion-carrboro.com/
  • Phone:(919) 967-9821
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Brake shop
  • Oil change service
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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