Went to this place to get a vehicle inspection and turned out I needed some new belts, okay no problem. Upon returning back to pick up my car, belts squeaked as soon as I turned on the car and drove off. Called them back to schedule to get it fixed. After picking my car up the second time after they had fixed the problem, my car once again squeaks louder the second time. Best to avoid this place, shoddy practice altogether. Paid upwards of 250$ for new squeaky belts!
Great service and prices. These guys know what theyre doin and how to make the customer happy. Must check them out!
This shop is loyal... Respectful... And reliable... All you need to know is that these guys honor their commitments and get $!#% done... Ill tell you bill is especially awesome...
My initial contact was with Raul. He was very helpful and did his best to accommodate me and my particular set of circumstances. Once I arrived to the shop, I dealt primarily with Mike. Again, both gentlemen were completely professional and worked went out of their way to work with me. They were my first phone call and Im glad it was. I would be happy to recommend Carson City Tire to anyone needing tire replacement.
It was very quick. I drop my car off at 10 for oil change, got done within an hour. Got a quote for tires/rims combo. I like the service!! Will definitely go again!
Very good service and for a good price. Had to buy a brand new tire and have it mounted and balanced. They had me out within 10 minutes
Top notch. Bill, Mike, Raul will take care of you.
These guys were great! I had a slow leak in a tire and I have to drive a lot for work. Went online for tire repair and there were so many I didnt know which to pick, my neighbor down the street spoke very highly of them, so I picked these guys. They took me as a walk in, no appointment. Quick in take, found a nearly four inch nail in the tire, patched her up and got be back on the road. They gave me the repeat customer discount and away I went. Great service. So Im paying it forward with a great review and will be sure to shop here for new tires. The shop was clean, the work bays looked neat and well organized. I watched the tech working on my car and he was right at it; steady, well-organized, efficient. Then, I sat down, listened to a pod cast and had a nap.... literally I felt that confident.
Thanks guys, youre the best!
It was great they got me in and out with in 20 minutes 👌
Carson City Tire Pros is by far the best tire store and automotive repair store that I have ever been to In My Life especially bill the self-proclaimed mayor of Silver Springs is so helpful a nice guy that no other store can compare to they even offered me a hamburger and the prices where unbelievably reasonable if you need tires I highly recommend Carson City Tire Pros. And I have no affiliation with them bill is not my father I am just a satisfied customer and you will be too
So the internet lies about their hours. They are only open til 5. We showed up right as they were getting ready to close (yes, we kicked ourselves for being those people) and they STILL changed my tire out, no problem. Even more noteworthy was that they checked the tire pressure on all four tires AND joked and played with us the whole time. I would absolutely suggest them to anyone looking for a tire.
These guys are excellent. I have had both my cars in here for tires. I had a hiccup with one of the wheels and Mike took excellent care of me. One visit while I was waiting for my car, Mike was talking to another customer who didnt know much about car repair. She was convinced she needed new brakes. He could have easily sold her something she didnt need but he told her maam your car doesnt need that. These guys are a pleasure to do business with.
These guys always give me the best price on my tires, they are friendly, and with an appointment they usually have my vehicle in and out pretty quick.
They got our 4 motorhome tires same day and got us back on the road! So very thankful!
Called to ask if they had a tire in stock, they didn’t and asked if he knew anyone around might and he was just a duck about telling me that no one will have that in stock witch is a lie but he did not have to be such a duck about it
Bill was polite and professional and as my husband says “cool”! We needed to change two 21” tires. They got them impressively fast and changed them as we scheduled. Plus place is clean and smells good! Thank you guys!
Everyone working there was super professional and awesome. Fixed my truck for an awesome price. Completely recommended to everyone.
Replaced tires on our travel trailer.Work done quickly and at a reasonable cost.
Prepped my old Cherokee for a cross country trip. Took the time to find me the best price for a new radiator and explained exactly what was done. Definitely recommend them for any vehicle repair or maintenance needed ^.^
Good prices nice people overall good experience
Very professionalCourtesy ride to restaurant while waiting.
Wouldnt warrant my tires.
My husband and I were traveling through and our trailer had flats from a tire place in Susanville that put wrong valve stems on our car trailer. We called Carson’s they fit us right in and got us going on the road again. Thank you Carson’s for your ability to fit us in so quickly and take care of us! Highly recommend to anyone.
Good prices and fixed my problem right away
Great help and quality service!
Really nice shop. Great staff working here
Free air for the tires all the time is nice and the customer service is always friendly
The staff is extremely professional and got our vehicle out in less than an hour. We made an appointment the day before (unlike his stores that wont make appointments). I recommend Carson Tire, their prices are as good as the box stores and the service is much better.
Horrible from the jump, but at least I was able to recover some of my money back
Very polite and helpful. I’m driving cross country from Philadelphia and they were quick to help. Thanks!
So they are awsome! Weve had them change a starter in our trail blazer and a radiator in our Toyota everything has been great
Their service is great. Good prices on tires. Just one thing.....DO NOT BUY ANY KIND OF GENERAL TIRE!!! YOU WILL BE SORRY! I bought 4 General tires to replace the 60000 mile Cooper tires that wore out after 32000 miles. The General tires feel like you are riding on an icy highway when on grooved concrete. The car is all over the place. Some friends bought Generals for their Subaru....the tires are squirrelly on grooved pavement. It was so bad my friend stop to check if he had a loose wheel. Again.....DO NOT BUT GENERAL TIRES👎👎👎
I needed a front end alignment, and I talked to Mike who was able to make me an appointment the same day. All the guys here are nice, and they know their business. I got it done in a reasonable amount of time, and the price was the same as most of the shops in Carson City.
Super friendly group. I called to see if my tires could be put on and was told to get there as soon as I could, as they close at 3-3:30 on Saturdays. Told them I was coming in from Silver Springs and would be there as soon as I could. When I got there the shop was set to close in exactly 1.5 hrs, which was how long it would take to do what was needed. They got me right in. Job well done.
Every time I come here I might as well waste a day because my car is in their shop for hours regardless of what job they do or if I make an appointment or not. Previous jobs were grossly overpriced. This last time I was in wasnt too bad especially since it seems like they stopped charging labor but still overall i use this place if I have no other option
They always do a good job, very reasonable
Only place I will go. I went on a whim a couple yrs ago because they were the closest place to my house & now will go nowhere else unless its something they cant fix. They are always extremely honest with me even if that means being a little pricier...you definitely get what you pay for.Thanks guys!
Had a bad tire on the way back to TX. Got us in and out in about an hour. Fortunately had the tire we needed coming in. Great place! Thank you.
Price matched our tires from Costco price and installed them for us even though we only had an appointment for an alignment. Excellent service!
Great service and prices. This is the second Tire Pros location I’ve done business with and both provided excellent service.
Have used their company for many years and many generations of my family. They have always been very kind, helpful and extremely knowledgeable.
Bill helped us and took care of us when we came in with hot brakes from coming down the mountains. Thank you so much for your honest and fair business, there is no doubt in my mind why you are so highly rated!
Thank you guys, for getting my car in so fast and done in amazing time! Great service! I will definitely recommend your store and be a returning customer.
They have good quality tires and offer other services such as alignment and brakes. They are a little higher than moderately priced. They are not a real busy business and you can get work done rather fast
Thank you Raul for such great customer service with a great smile, your kindness and honesty about my tire needing lug nuts and not taking me to the cleaners. And thank you to the young man who rotated my tires and did the oil change, I will keep you guys in mind when I start my baking next week!
Ive been going here for many years. Always been treated great.
Great customer service and Bill is a character. Raul is owner and has service techs.
Mike provided excellent customer service in addition to great pricing. He was able to get my car in for tires and an alignment same day. The guys also dropped me off at work and picked me up. I highly reccommend their services.
Carson City Tire Pros &Automotive, aint that the truth. The guys down there were honest, straight up, and worked around my schedule to get me in for an appointment. Definitely going back soon. If you havent checked them out, what are you waiting for.
Very knowlegable. I only bring my car here.
Good prices, mike and bill are great. New ownership of this business has been a positive move.
Very helpful and knowledgeable
Great service. I bought my tires here and they take good care of me.
Amazing place! They are super professional! I have nothing bad to say about them! You get a full service from the day you but the tires until the tires are done and need to go of the road. Much much better then Costco!
I drove my daughter to Carson City from Illinois for a new job. I went to Tire Pros to inquire about buying brakes for her car. Bill said they would take a look at the car. After inspecting car, Bill said the brakes did not need replaced at this time. Bill had already given me a price for brakes and I was ready to have them installed. I told them I appreciated their honesty and felt very confortable going back to Illinois knowing they were there to assist my daughter while she was in Carson City. Thanks Bill and crew!
Everyone was wonderful. They found the problem and fixed it at no charge after 3 trips to Cadillac without getting it resolved. They ordered tires and put them my other car within 2 days just as I was told. Very friendly and polite. Will deffinately go back.
Thanks to the folks at Tire Pros Carson City for taking care of my tires needs, good prices and great customer service!
My father has been dealing with them for 25 years and I have been going there now. They are very helpful and nice. Good prices and great work.
My boi Frankie is the MAN!! Thank you so much
I went here today and it was horrible. I had an appointment and walked to get food and came back an hour later. I was barely greeted when I came back and I asked if it was almost done. The guy said, I hope so. So, I waited there for another ten minutes while he helped someone else and there are no chairs for you to wait at. Then, I noticed my car was pulled into the garage. I asked, did they really just now pull my car into the garage, 1 hr 10 min later? He said let me go find out. He came back in and said they must have been backed up. I said I had to leave, and he wanted to make a new appointment, but what is the point on appointments if they do not honor them? That was a waste of my gas and an hour and a half of my valuable time. The least they could have done was informed me that it was not even started yet, or that it would take longer than planned, or apologize, or offer some sort of credit or incentive to come back. Very disappointed, ruined my Friday.
Selling inferior Chinese tires. Do your homework and invest time in the only surface to touch the road. Even Walmart has a better tire, made in USA, for less cash.
Terrible business practices.......Scratched up my rims on my car, they are 19 inch rims with low profile tires, so need to be handled with extra care. Unfortunately that didn’t happen and they gouged and scratched them up. When I brought it to their attention they didn’t care, said no manager was there to talk to or even help me. I had to wait 3 days to call back to talk to someone about what had happened, and when I did the owner could care less. He was absolutely rude, and degrading, claiming it isn’t even possible for them to have scratched my rims, and saying things to me like “I know what kind of person you are” as if to imply I was trying to take advantage of them when they were the ones who ruined my rims.Absolutely unprofessional and will never take my car back there for anything!
These guys know whats what and deliver on what they say. Good product lines and excellent service and installation.
My first time here, i needed tires for my truck really bad!!! I went all over carson city pricing tires. An this place had the tires i was looking for. An a great price!!
It was the slowest tire shop Ive ever been to. Had a 10am appointment and they didnt start on it till 11:40. Was late to work. I should of bought the tires and a tire iron and done it in forty myself.
Very honest workers, took my car for an alignment and they couldn’t do it due to stuck bolts. They didn’t charge me and sent me to a place down the street that could help
Excellent service and work. Very pleased.
Larry, Bill and all the guys here are absolutely amazing, they always make sure you are well informed and taken care of. Thanks guys!
I do business with people at any given establishment, that being said ... if the person I’m dealing with is professional, knowledgeable, friendly and courteous I will more than likely continue to do business there because of that person, not the sign on the door or the prestige of the business name, having said all of that I have had My last 4 sets of tires put on My cars and trucks at Tire Pro’s in Carson City NV, because of Mike who is one of the salesman that works behind the counter there ..., even when My day isn’t going well and I’m not the friendliest Guy to be around he still has s smile on his face and I’ve never seen him get an attitude with any customer, if I owned that business I would have no problem going on extended vacations knowing that he was running things in My absence, as long as he is working there I will be a customer at Tire Pro’s, if he ever leaves to go elsewhere in the same line of work I will become a new customer at that establishment. I only gave 4 stars for two reasons, number one no establishment is perfect and number two, I’ve been there when it’s his day off and had to come back the next day when he is working, LOL !
Very satisfied with the work performed and the courtesy of the service writers
Love this place the service is beyond top notch
Bill and his crew at Tire Pros took care of me when I had a weird tire size, found me the best possible solution at a great price, and didnt treat me like an idiot, which is something that happens to me a lot in the automotive industry. In fact, they sympathized with the situation and handled it with a lot of helpfulness and compassion. I wont get tires anywhere else from now on.
Excellent service great people who want to help you stay safe!
Great service for a very reasonable price on 4 brand new tires...Thanks Guys!!
Very knowledgeable and doesnt push extras that you dont need.
Great service and honest.
Helped me get used tires before leaving town. And didnt cost a fortune thanks guys!!!
They do a fantastic job and arent trying to sell a bunch of B.S. you dont need or didnt ask for. Thanks fellas
Mike and Bill are true tire pros thanks for everything guys
Great friendly service and prices
They have free air and are always so friendly!!
Reasonable prices and great service
Dont Drive Some one I Hang withHas A Car
Best prices around
Sent my mom down there in the middle of a move, needed work done asap for the trip. Car still shakes, and I couldn’t be there to make sure she wasn’t taken advantage of. Upcharged her over $500 in parts from online retail parts pricing. Scumbags
Very helpful employees
Friendly people and good service
Just like any other expensive place for cars.
Good service and polite
Awesome.. Rick was great..
Will always take my car here!
Great people and good work
Always a positive experience...
Wont spend my money anywhere else!