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In-N-Out Burger
957 Topsy Ln, Carson City, NV 89705, United States
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In-N-Out Burger
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Am
Review №1

The staff here and their level of customer service is top notch! Ty was our cashier and was so patient with our familys order and super friendly! :)The food as always was amazing.You cant go wrong with the classics- plus being made fresh. Their fries my kids crave and look forward to not to mention their strawberry milkshakes. Killer sugar high after though for my kids this evening XDAll in all a great go to for dinner and we will definitely come back.

Ca
Review №2

Terrible we waited in line for 45 min then get to the window & our #2 was ice cold. We was furious we will never go back.

ch
Review №3

Wow!! It was super-busy, but the people there were very polite and put up with me asking a bunch of questions. Had fun watching the potato guys ... French fries made right before your eyes!!

Me
Review №4

Made a pit stop at this In N Out on our way back to Cali. The service was great, everyone was very friendly. The food was amazing!

Du
Review №5

Great burger with so much to enjoy in the meat lovers style. Also had the meat lovers fries which has a great sauce and is also a very nice portion of fries smothered in their toppings. Ultimately it is fast food, but visiting there makes me wish we had them available here in New England. Weve also been to the one in Las Vegas and that experience was every bit as good as this one.

Jo
Review №6

The staff here were some of the coolest I’ve ever experienced 💯

Di
Review №7

This is my favorite burger and French fries place! The menu is simple without alot of overwhelming choices. The prices for a meal are ridiculously low considering the food is high quality tasting. Customer service with a smile, they are quick and friendly. The place is clean. Depending on what time you go there could be a wait, but so worth it!

wo
Review №8

In-n-out is usually pretty solid. Ingredients are fresh and it shows. Gluten free options are good, just order the burger protein style (no bun), and since they only fry fresh cut potatoes no worry of contamination from their fries. Also would recommend the Neapolitan shake.

Da
Review №9

No explanation needed! Always an amazing place to eat!

Ty
Review №10

Ive never been disappointed by In-N-Out. Theres a reason their customer base includes Gordon Ramsey and Anthony Bourdain.

Ba
Review №11

Always the same great burger & fries!Tastes fresh... Fresh cut fries, quality burger, and real ice cream for shakes.Staff is ALWAYS friendly and helpful.

Mi
Review №12

The entire staff was extremely friendly especially Danny at the register. I was actually shocked to get such amazing customer service at a fast food restaurant. I’ll go out of my way to patronize this location!

Kr
Review №13

Super busy but still takes care of the customer. Always love the food, everything animal style!!

Ra
Review №14

Not the best burger ever but beats anything we could find from here to Ohio! Delicious food, friendly staff, and fast service. I loved the quick tutorial of how to order when I told the cashier we had never been before.

Ch
Review №15

People cut the line in the drive through and the cashier does t do anything about it. Some drama is gonna unfold in that drive through

Ta
Review №16

Yuk. This is a place that you have other Love or Hate. I will never understand the draw. Plain, flat, small burgers with really no flavor. Everything that you get there is just kind of blah. Nothing fancy, nothing special. No reason to sit in line forever!Yes, this is just my critique but, I dont eat there, anymore, Ever!

Kr
Review №17

Fast service and nice people for ordering my 4x4, extra large strawberry shake, and fries. Great portions, very good price, and clean location.

Ti
Review №18

Best burger great customer service fast and sufficient

Da
Review №19

Outstanding as usual. Just need to open one up in Nampa, Idaho. ASAP. Please. I miss them soo much. Thank you for having one here in Nevada and Utah too.

Sh
Review №20

Very fast drive thru.Order was right.Food was good and fresh and cooked right.

Fi
Review №21

Always good. Very busy this day.

Ma
Review №22

Very fast in the drive through. The line was very long but moved super fast. Food was great and service with a smile.

Oz
Review №23

Good service, got there before dinner rush. I waited for 15mins. To get my meal..

Mi
Review №24

😋 Burger was so good! Fries are really the best here, taste like what a fry should taste like! Worth the wait as they are always busy.

Ru
Review №25

Ive never had issues here and tbh its my favourite place to get food from. On special days, me and my mom get food from here and it never disappoints 😌💜

St
Review №26

Good service 👍 burgers where alot better 😋 .. As the sign implies in & out

be
Review №27

Dosent happen very often that in-n-out gets your order wrong. Today they did, and it sucks because I have gotten lazy with them because they always get it right. Didnt check till home and 4 out of 6 burgers that I ordered for my very picky and unreasonable family, were incorrect in different ways. Very disappointing and odd for in and out, But normally awesome!P.S. I think they should change their name from in-n-out burger to sit-n-line-n-wait burger, LOL. It seems to be getting worse. Name is very misleading. Haha, I do like in-n-out though. 👍🔥

Jo
Review №28

Always good. Been eating in-n-out double doubles since 1958 and they have always been satisfying, very little has changed overthe years.

Cl
Review №29

Always great! Drive- thru line was long as hell like always. The employees there keep it moving quickly somehow. Super freindly and professional. In-N-Out knows how to do it.

Ry
Review №30

Well I finally know what I’ve been missing. I wish the Midwest had these.

Da
Review №31

Not today you get 1. Cold old fries cheese wont melt. Learn your kitchen. Make fresh. Im posting it. It was so bad the trash ate it

Da
Review №32

Albert erased the first part of my order. Had to reorder. My double double protein style was minus the grilled onion. Skiimped on the lettuce. The ketchup dispenser was almost empty and when requested it be refilled, employees stood around with a dumb look on their faces. Worse experience at an In N out since 1989.

To
Review №33

Always good service and food. Getting busier all the time but we always enjoy the food.

Jo
Review №34

Something on my order is wrong literally every single time I come here. I order 2 cheese burgers no tomato with a whole grilled onion as well as the normal onion still and an animal fry well done hold the spread. This is my order every single time I come here And I’ll either not get one of the onions or my fries will be very much not well done or have the spread on them.I pass by on my way home from work so I’ll frequent this location pretty often I’d stopped coming here for a while do to my order being messed up so often but I decided to give it a try tonight and what do ya know my burger didn’t have the raw onion I asked for and my *well done* animal fries were soggy and under cooked. I’ve held off on leaving a review but after tonight having something wrong on all three of my items well it was time.

Li
Review №35

Always great burgers! When traveling out of town try to stop and get one!

We
Review №36

Toooo busy, Im sure your business disagres but with order mistakes from moving too fast in the drive thru everytime I go through, I keep asking myself why? Because I love your butgers and fries. I just wish the burger was made right 1/2 the time.

Ma
Review №37

Consistency in quality, flavor, customer service. Ive never had a bad our average experience at one of these establishments.

Ba
Review №38

In-And-Out is the BEST burger place. The employees here have always been professional and courteous. I don’t think I’ve ever had a mistake with my order from this specific location. I recommend everyone to In-And-Out!

El
Review №39

One of the worst in n out experiences Ive had. The fries were straight up cold, the hamburger patty was also cold and the soda had no fizz. If Id had time and no dogs in the car Id have gone back but Id wasted enough time there. Wont be going back to this location despite it (in n out) being the only fast food I can eat at due to allergies.

Ch
Review №40

Here on the West Coast, we dont have Whataburger or Braums, so we have In-N-Out, and its pretty good. Service is darn good. Menu is simple. Cost isnt bad.

GH
Review №41

October, 2017. A single burger with cheese is pictured. The staff here waits on cars in the drive thru before they reach the speakers and it really speeds up the process. All of the staff has always been very polite and always displayed a positive, friendly attitude. Every order I have placed here has been delivered with the same high quality consistency.

Wh
Review №42

What can one say...? If you want a burger In-N-Out is a good place to go! Like most locations, this one is busy but they do a good job taking orders while youre still in the line. It can be difficult to be in the drive thru lane and not block traffic going to the shopping center but thats not really a fault of the location. Food was fast, hot and tasty. Service was great and friendly!

Ti
Review №43

Decent food. Open late. Burgers are really good. But I dont care for the fries as much. They are fried in sunflower oil so definitely healthier than other fries, but have a different taste. I drown mine in ketchup just to eat! 😁 Friendly staff, even on 4th of July when they were swamped. Drive thru lane moved fairly fast, even on 4th of July with tons of cars in line.

Ju
Review №44

Burgers here are always good,service is fast and employees are very hospitable. Yesterday my grandkids and I had take-out and their drive thru was packed But they still got everyones order done in a timely fashion 😁

Ro
Review №45

Oh so good. And the staff is friendly!(But, our Shepard noticed we only ordered TWO burgers....none for him. )( Sad day.)

Sh
Review №46

In & out is delicious as always. Fast friendly service.

Sh
Review №47

Always good food and good service. Drive thru is accessible for a big truck.

Ve
Review №48

Place is clean. My buddy think burger is great (I dont eat beef). Restroom is clean.

Ap
Review №49

Great service every time. Yeah, it takes a while but its worth it for the food.

Le
Review №50

All the employees are very polite, friendly and respectful. I always have a great time with the family when we go.

Rh
Review №51

Great burgers and fries long line move well

S.
Review №52

Have been a loyal customer for over 20 years in several cities and counties, but this location is the least favored. The wait time in the drive-thru was standard during busy hours, but once I got my order of a cheeseburger, fries, and a drink, the cheeseburger meat was luke-warm with some cold spots, and the fries were luke-warm with a few being cold. I ended up parking my car and went inside to have my order redone, in which they were happy to do, and it was better. Havent been back since, but learned the lesson its better to dine in.

Al
Review №53

Place is always packed, from open to close, so dont be alarmed if you see lots of cars. I think the most Ive ever waited is like 10 minutes, these guys are quick! The best fast food restaurant, hands down, no argument.

Br
Review №54

Me and my family come here all the time. It is by far the best place to get a burger for many many miles.

An
Review №55

Have been going to In and Out Burger for quite some time now have noticed over time that the prices have really gone up on their burgers and everything on the menu board always really busy there so takes a while to get order taken then to get the order takes a little while longer cuz it always takes a while for it to be made drive-thru is always extremely busy but once order is taking you get up to the drive-thru window really quick

Za
Review №56

In and out! Literally! This place is fast, easy, and their food is literally amazing! I loved every bit of their cheeseburger, and the animal fries were great! Will definitely be coming back here :D

Se
Review №57

One of my wife’s favorites! Fun place to take the family.

Do
Review №58

During this covid time they were well organized and got orders where they needed to be in a quick time. The store was clean the parking lot was clean were a lot of other fast food places cant patrol the outside because of staffing. Good job

Ni
Review №59

Quality is there name!Not the fastest or cheapest place to get a burger but amazing food and service all the same!! Place smells good so very important to me.Secret Sauce thats ACTUALLY GOOD!!If zombies ever hit Id probably save the INN & OUT CREW 😂🤣😂🤣😅🤣

Me
Review №60

Great food, great price, great speed, great value. 2 double-doubles, 3 cheeseburgers, 3 fries, and two ice teas; $30.The fries were a little crispier than usual for my familys preference (not burnt or anything, of course, just freshly crispy), and the meat patties were a little more on the pink side inside (makes me think they were rushing more than usual). Still giving 5 stars.Drive through at 4:40PM. 3 cars ahead of us waiting to order. It took 10-15 minutes to get through the drive through. It did not feel slow. Drive through entry is presently accessed from the south.

D.
Review №61

Good burgers and fries with friendly service. Never had a bad experience at in and out burger.

Ma
Review №62

Consistantly In-N-Out. Good food, good people

Al
Review №63

Always super friendly staff

Fo
Review №64

Great food as usual and even though the lines are so long, its pretty quick. Like the sign says... In N Out..

An
Review №65

Guy who took my order was from Michigan, I am from there myself, and was great. Good food and service.

J
Review №66

Great just a long wait. Normal.

Ja
Review №67

I gave it 4 stars because the line is always so long but the food as always was great.

Ro
Review №68

Reliably good. Expect a line. Great service everything. Its West Coast burgers at their best.

Mi
Review №69

Another great stop at In-N-Out Carson City. Quick drive through, friendly, fast, and accurate ordering. Thank you again!

Ca
Review №70

Still better than McDonalds

J
Review №71

Burger was good. Fries werent that great.

Br
Review №72

Great food and service everytime!

Ly
Review №73

You guys make the best burgers I love to go there with my Dad

Du
Review №74

Good service, quick, friendly staff.

Ma
Review №75

This is an exceptionally busy in and out because theyre right off the 15 in route to Vegas at the top of the Cajon Pass. Its an exceptional crew. The food order is taken without delay and it is always accurate. In-N-Out hamburgers are always five star, but the cook and wait staff here are also 5-star.

Pe
Review №76

Can hardly wait for our Cheese Burger Grilled Onions, Fabulous Fries and Pink Lemonade. Heaven! Worth waiting a year or more between visits!

Ha
Review №77

I went in and never came out...False advertising

Sh
Review №78

First time ever having In N Out and it was fantastic! Burger was nice and juicy and had great flavor. Wish I had one in my state.

Cu
Review №79

Seeing is the line at In-n-Out is always 40 cars deep any given time of the day, the team keeps cars at a steady flow so your wait time is actually pretty fast and your In-N-Outta there before you know it. Well worth the hang time.

Mo
Review №80

Me & my wife ate over there, we only eat burgers at in n out because they are usually fresh and healthy, my order was double double with no cheese or bun, protein style with grilled onion, it was ok, only they forgot to add the onions, but my wife order was double double animal style, and boy it was so salty that we were unable to even chew.So, if you eat there, Guys make sure to repeat what you want at the order desk, and if youre salt sensitive let them know. I always eat at in n out different places and different states, the burger usually pretty standard, healthy and delicious.I dont usually write reviews about everything I do, unless it is out of ordinary or outstanding

He
Review №81

Didnt get any pics of the food this time. Food was great, always animal style!

Ro
Review №82

Great food, excellent service and the price was right.

Co
Review №83

Its definitely an acquired taste!

Ja
Review №84

Its as good as every in n out... always great food and service, and crazy long lines....

Su
Review №85

Great as always. Staff was a blast singing and smiling.

Li
Review №86

Friendly staff, and custom order was accurate - and presentation was awesome. (We told them we were sharing the order.) Restroom and seating area was clean.

Je
Review №87

Got my food fast made right and ohhhh so tasty

Ro
Review №88

Quick service, clean dining room, no make and a tasty burger!

Pa
Review №89

I love in-n-out.... always happy here

Ep
Review №90

I’ll assume it’s pretty good because there was a line of 30 cars in that drive thru so there must be a reason. But I was in a hurry that day so I didn’t wait.

CJ
Review №91

For hiring high school kids, this place is effective.Absolutely fantastic fast food. In n out is notorious for fresh burgers and legendary animal fries, but this place is a gem in the rough.They are very quick at preparing orders, despite monstrous lines and hoards of people.They have never messed up my order in the years I have been going there.The food is always the good quality you would expect.I highly recommend this in n out.

Pa
Review №92

My favorite burger place

Ju
Review №93

We got our burgers & fries to go. They were delicious!

Ti
Review №94

It has the window service down pat. Very efficient. Must have stabilized their staff. The quality has returned

Fo
Review №95

Love it, great place. Over hyped, but still amazing.

Ru
Review №96

I ordered 5 meals 2 were wrong, (drive t ) so came into the restaurant, spoke with cashier didn’t know how to handle it, but the manager on duty (Jim ) Saturday 29 4pm, he just went beyond Custumer service the way he handle, Thanks Jim you rock, il always be back there 👍

Ma
Review №97

DELICIOUS....thank you 😊

Me
Review №98

Too busy drive thru is full all the time

An
Review №99

LOVE this place. Efficient, fast, friendly, and delicious every time.

Ma
Review №100

Double Double Animal Style with Extra Extra Pickles! Deliciousness!!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:957 Topsy Ln, Carson City, NV 89705, United States
  • Site:http://locations.in-n-out.com/187
  • Phone:+1 800-786-1000
Categories
  • Diner
  • Hamburger restaurant
  • Fast food restaurant
  • Lunch restaurant
  • Restaurant
Working hours
  • Monday:10:30AM–1AM
  • Tuesday:10:30AM–1AM
  • Wednesday:10:30AM–1AM
  • Thursday:10:30AM–1:30AM
  • Friday:10:30AM–1:30AM
  • Saturday:10:30AM–1AM
  • Sunday:10:30AM–1AM
Service options
  • Outdoor seating:Yes
  • Drive-through:Yes
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Coffee:Yes
  • Comfort food:Yes
  • Late-night food:Yes
  • Quick bite:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
Amenities
  • Good for kids:Yes
  • High chairs:Yes
Atmosphere
  • Casual:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Usually a wait:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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