You can clearly see the kind of reviews this pharmacy gets π, if your from Carteret just go to Walgreens or take the drive out of town to get your meds. The whole staff is rude and incompetent especially the store pharmacist. For this pharmacy having descent customer service skills and giving meds to people is rocket science.
I went inside to pick up my prescription that I get every month. The manager NAVNEET KAUR came into a conversation I was having with pharmacy tech. She was saying I didnt have insurance she becane very nadty with me. It caused me to go in my car and get myself in order to deal with them for my medicine. This lady needs to be replaced. She has no customer services skills and she doesnt know what shes talking about. This is the worse pharmacy open.
My wife just got her COVID-19 Vaccine shot today at 1pm EST, and her arm became swollen and bled quite a bit. I believe the needle hit a capillary. I actually cant find anything online about bleeding from the injection site but Ive read that you DO NOT want the vaccine directly pumped into the bloodstream! And the one administering the shot is supposed to asperate the needle to determine if a blood vessel it breached. The one who provided the shot at this CVS said that they dont asperate the needle bc their needles do it automatically ::shrug::. Disappointed in this experience.
Got COVID19 test here. The pharmacy staff is professional and careful, showing me every step to do the nasal swab.
Absolutely worst and rudest pharmacy staff. I waited in line for my covid 19 test for 45 mins. When I got to the window I was 25 mins early. The the lady was rude and made go around the building to get back into the line of cars. Horrible. Wouldnt come here again. Linden much better.
Very poor service anytime you come hear they not ready ur medican they ask me always 10 min to wait ready ur medican
Bad experience with staff today... disappointing
I really dont understand this pharmacy. Every time I call to pick up the prenatal vitamins for my wife, they tell me it will be ready in 10 minutes. After getting there 15 minutes later (thats how long it takes me to get there), they ask me to wait for another 30 minutes! Seriously??!! Why do I have to wait after you guys tell me it will be ready! For god sake, the vitamins are in your shelves just fill it up! It is not like you actually make it from scratch. I need to switch to Walgreens
This is the absolute worst pharmacy. I am constantly being told I have a co-pay when I do not. I have to argue with the pharmacist and expalin this is a constant problem. I have to pay phone tag with my insurance and CVS just to be told I was correct the entire time and it was the pharmacy who is imputting information in wrong.Even once they figure out what they are inputting wrong in the system for a copay they are rude and rush you off the phone. I will be changing pharmacies shortly because this one is unprofessional and ill managed.
Went for covid test. Waited in line for 35 minutes. Only 1 car moved. Cancelled and came back.Avoid
Got 3 Covid tests done here with no issues. Friendly staff and easy process.
Very unprofessional pharmacist (navneet) and not patient friendly at all. Try to get COVID 19 test and I was denied services because I was 10 min late and I was told other people were waiting which is not true. I told her that there were no body behind me waiting and I was told get out of line and to reschedule and wait another 4 days to get tested. Very disappointed with cvs. Ride aid has a better services and friendly staff.
My pregnant wife came here for a covid-19 test and she was told told after waiting an hour that there systems are down! As Im typing this she is still waitingπ‘......btw,I have cvs caremark and I still dont use there pharmacy.walgreens it has always been π
I just went to the pharmacy to pick up my prescription which was 15 bupenorphine And nalaxone films when I drove off I counted them and there were only 14 in the bag.I turned around and went back and spoke to the manager NAVNEET KAUR and she basically told me that I was a liar and trying to get more meds. Really? One film? I was just trying to get what was prescribed to me and I paid for. After a whole lot of back and forth and her calling me a drug addict and being extremely rude and condescending I drove off still short one film and verbally abused by this holier than thou glorified cashier. I literally counted them in front of her face- oh and she said that since the bag was tampered with I am lying. I ripped the bag open so I could count them. I will be going to Walgreens pharmacy from now going forward and complaining to corporate right now.
Very polite and helpful,went out of there way to get me a better price with GoodRx since my insurance was almost double.....
Long waits for everything. Rude customer service. Made me wait over an hour to get cough meds for my son. Got home and found they had grabbed dimetapp off the shelf and slapped a prescription sticker on it. Really!? That took an hour to do??
If you want good service... Go to the CVS on St Georges road or a different pharmacy in general. This location will waste your time and close the drive thru gate in your face. Theyll make you wait for things that they dont even have in stock... Oh and theyll tell you AFTER they already made you wait all that time. What a joke. Not sure how they havent even been shut down or taken under better management.
This Pharmacy is thee worst EVER!!! Hours suck, techs are not helpful at all! Wait time is horrible, I sat on the phone after being asked to hold for 10 mins before I hung up! Called back the next morning and is put on hold for 5 mins before speaking to a woman to only tell me, they canβt transfer my script because she doesnβt see it??? How if I spoke to someone that told me it was on back order and she wasnβt sure when it would come in so call my doctor and see if they can send in something else. Now someone else is saying it may have gotten deleted, so I now again have to call my doctor back! DO NOT WASTE your TIME or money here!!!!
This place really sucks never pick up your medication here cuz youll die before you get it this place and they make you wait so long make you come back and forth tell you its ready in 20 minutes to come back half of your medications already the other half are not place sucks so bad its not even funny seriously she was a 24 hours CVS on Eden Avenue or something else close to this area doesnt not the one you want to go to
I would leave Zero stars if that was possible! The gals at the pharmacy counter became indignant when I asked for what is shown on the stores website as IN STORE! NO HELP and RUDE!!! Stay away!
I wish a rating of no stars was available. Pharmacy told me corporate wiped out my insurance information and made no attempt to apologize for it. Was told they would not take it over the telephone, I had to go in to correct what they did. (I was going to ask someone to pick up prescriptions for me, or even was going to try their delivery service).Other times when I call with questions, they are clearly bothered by the telephone call.And they wonder why they are losing so much business. I used to go in and get my prescriptions and grab other things I needed on the way out. I will not be shopping there any longer they clearly do not care about their customers and are even bothered by them at times.
Good enough. There 20 minutes donβt end.
The worst pharmacy I have ever come across. Unprofessional, slow, rude and unwilling to help. Always new staff. I do not recommend and will be transferring all my families medications to Walgreens!
Prescription called for tablets they gave us capsules....reading is fundamental.
Staff seems to be like from another planetDisgusting service at the cashier.Wont recommend ππ
Horrible management dont know simple stuff, cashiers seems to know more then managers here . They all seems like are at different world . Never knew anything and never gives you right answer .
Simple skills like counting evade these people...also dont expect to get all of your medication at once
Rude and give wrong quantity medications
Theres barely any customers here
Pharmacy staff is horrible. Never on time with medications. Someone always has an attitude. No one knows whats going on most of the time.
Store should open at 8am nobody is at the store! Not even inside...
Service is ok. Lines are average.
Had to wait till next winter for my medicine to get ready.