I bought a 2018 Silverado, from Trevor Buck. He was very kind and easy to deal with, made my wife and I feel right at home. He is easy to talk to and very knowledgeable about all things Gm! Would definitely recommend him if you’re looking for a vehicle. The Next vehicle I buy, I will go see him first! Can’t say enough good things about the Hendrick Chevrolet of Cary team from the sales to finance dept. they were all great.Jake B
We were looking for a new Tahoe and called around to several places to get pricing and availability. We had already test drove one before Covid hit and knew we wanted to purchase that specific vehicle. David Lopes was the only sales consultant that emailed us information about the things we requested after our initial conversation. Not only did he send it but it was within minutes of our phone call. We decided to drive straight to him at the Cary location and signed right then and there. He was knowledgeable, helpful and friendly. We would recommend any of our friends and family to go see him for a vehicle. Thank you for your prompt response David! Ed and Lindsey Kunas
I bought my car in early 2019 and I am still pleased with it today. When I bought my car, I came on a late, rainy Friday evening, Trevor Buck, my Dallas Cowboys salesman made it happen for me. He was very patient, kind and thorough plus I came with all my documents to make the process a run smoother. Since it was getting late and we didnt have time to finish all my paperwork, they let me drive the car home until the next day. I received Excellent service from Buck as well as from the staff. When I come in to get my oil change, etc, I still receive top notch service and Buck always knows when Im there. I love the fact that his service just didnt stop at when he sold me the car.... it still continues to this day. Thank you Hendrick Chevrolet and Thank you Trevor.
Needed services explained and I was notified timely to approve the work to be done.Service personnel had top notched customer service skills.Service completed timely.Highly recommend Hendrick Chevrolet!!!!
Scheduled online, got follow-up email and phone call. Easy check-in. Waited for vehicle at the dealership... excellent lounge facility. kept me updated on progress. Fixed a tire problem (nail) that I wasnt aware of. Overall, an excellent experience!
PLEASE READ!To start Trevor Buck and his team are without a doubt absolutely amazing! Not only is he/they down to earth and makes you feel like family but he actually makes you a part of the Chevy Family!I was in a serious bind and they made the impossible, POSSIBLE! They got me in a brand new GORGEOUS Z71!!! And are already helping me for my next adventure!!!I just cannot recommend Trevor and his team enough!Don’t think twice just call and make your appointment with him and get your new adventure going ! Hendrick’s makes you feel like family period, so GO GO GO ! Plus new rides are RAD! So do it !
Bought a used Honda Ridgeline from Patrick Woodrum and the team at Hendrick Chevrolet last weekend. Was Great Experience!! Patrick kept in contact with me since I was driving in from out of state over 3 hours away. He showed me pictures of things I could not see from the website, totally transparent!!Patrick was fully informed on the vehicle had it serviced, detailed and looking awesome!! These folks are as we in the South call Good People!!!
My husband and I just purchased a Suburban and had a great experience at Hendrix Chevrolet. Trevor was great to work with. He is extremely patient, professional, knowledgeable and I never felt pressured or rushed to make a decision. I highly recommend you talk to Trevor if you are considering buying a new vehicle. The rest of the staff at Hendrix Chevrolet were extremely welcoming and professional. We could not be happier with our experience!
After patiently waiting for several months I was finally able to snag a brand new Camaro. Since I didn’t want to spend hours upon hours at the dealership I decided to start the purchasing process online, it appeared simple enough, so why not… After waiting a while I realized that I wasn’t so patient after all, esp knowing there was only ONE Camaro at the dealership, so I called to follow up on my online process. The friendly front desk lady, Vena referred me to Matt Giles who met me just an hour later at the dealership with the Camaro ready for a quick test drive. Everything after that was just formalities/ paper work, and before I knew it I drove off with my new Car.Everybody at Hendricks is extremely friendly & professional, the follow ups from Matt where very much appreciated. I definitely recommend Hendricks Chevrolet to anyone that is in the market for a new vehicle. Just call Matt and I can guarantee you will be well taken care off.
Jacob in service department did a wonderful job. I left with a great first impression and will definitely be back. Thank you Jacob!
Trevor & the F&I Manger were a pleasure to work/deal with. Excited to be part of the Hendrick family. I love my new truck. “AGIRLZ” Trail Boss.
I realize we are operating in different times and my expectation of experience needs to be adjusted accordingly. However, I feel the adjustment should only be felt in the availability of a scheduled appointment for service. My expectation of the effort to complete the service is the exact same as it was pre-Covid. Covid should not all of a sudden make tasks take 300% longer than they did in 2019 or 1950 for that matter. That is what I experienced at my last visit to Hendrick Chevrolet for a routine oil change that I scheduled weeks in advance. It took 2.5 hours to complete this work order that the Service department knew of weeks in advance. It probably would have been much longer if I didnt walk back there to see how bad the process was broken. Never did I get an update from a human or from the automated system despite being invited to text for updates when I dropped my truck off. I sent a text message 2 hours in asking for an update however that went unanswered.
My first time visit. It is at a great location. I was greeted by Ms. Tabitha and she has great customer service. She shared information with me about the oil change packaged deal that unfortunately I was unable to participate in this go round but hope it’s available by my next due oil change. The waiting area was nice and clean and comfortable. The staff there seem very happy and though I did not get to meet the person who worked on my car. However, I feel comfortable that the job was done to my satisfaction.
These guys are awesome! I’ve been waiting for a C8 corvette since they were announced in 2019. Milos Sainovic put me on the waitlist right away. Then comes a pandemic, production issues, and a personal health issue that delayed the process for me. Milos stuck with me, and made sure all my questions were answered through the whole process, he even called to check in on me my during my health scare! I finally took delivery of a beautiful C8 on 10/9/2021. On delivery day I had the pleasure of working with Trevor Buck. What a guy! His delivery and presentation of the car is museum delivery level. There were congratulations signs printed, and I was greeted to that beautiful symphony of a cold start in the showroom. He went over every detail of the car, taking his time, like he was only there for me the whole day. These guys aren’t car salesman, they’re car enthusiasts, and it shows. I will definitely be back!
I went off other reviews that highly recommended Trevor Buck and team to assist with car buying process. I sent out email to Trevor, within an hour he contacted me and scheduled an appointment. I was looking for new Suburban - limited available on the lot he showed me the perfect vehicle. Opposite of every other car dealership experience was when he unlocked the car and allowed my wife and I to look through it without him. No pressure, always made sure we were good and answered questions. Had a deal done same day. Highly recommend Trevor and Hendrick Chevrolet. Thanks for everything.
This was one of the best experiences in a dealership Ive ever had. The truck is great and the staff was positive. Our salesperson, Jessica Drown, was excellent and answered all of our questions. The facility was clean and the process was seamless. If our family needs another vehicle, we will definitely return.
I just wanted to take the opportunity to thank Raheem Ford for his amazing service. He is responsive and extremely knowledgeable.He walked through the entire financial process and answered all of my questions.He put me in just the vehicle I wanted.If you are looking for great service and great prices, this is the place and Raheem is the guy to talk to…
It was amazing. Very kind, courteous & professional. Had my son with me, and hrs very shy; they accommodated me and he to make him feel more comfortable. They explained everything to where I could understand it and answered all of my questions. They got everything done in a timely manner and made sure I was comfortable with my decision. I highly recommend this dealership.
The experience was phenomenal. Given we were ordering a corvette, the wait time from deposit to delivery was roughly 14 months. Even so, the communication was perfect. Trevor, Milos, and the team were able to address all of our questions, and we always felt we were kept in the loop. They made purchasing a corvette from NC (while living in CA) more than worth it!!
I wanted to let everyone know of my experience at Hendrick Chevrolet in Cary, North Carolina. It was the best!! It was awesome!! I brought my 2016 Chevrolet Cruze in to get my spark plugs and my timing belt replaced at 7 am on Oct. 5, 2021. I was greeted right away. 😊 My service advisor, TABITHA came and spoke to me about 8:30am when she arrived at work. She was very nice and explained everything to me. She then told me my water pump was bad and was leaking and said my serpentine belt was worn. It made sense to me as I’ve almost have 100,000 miles on my car. She then offered to take me back and talk to the mechanic, PAUL to show me the issue with the water pump. He was very nice and showed me this issue with the water pump and explained it to me in a way I could understand. I’m very impressed that he took the time to do this for me. He was very professional and very nice. To me PAUL and TABITHA went above and beyond and that means a lot to me. I will definitely be going back to take care of all my car’s needs and will purchase another vehicle when the time comes for that. I just want to say a big THANK YOU TO TABITHA MY SERVICE ADVISOR for being so helpful and nice to me. Also a big THANK YOU TO PAUL MY MECHANIC. I will be personally asking for them the next time I go in again!! We need more people like this in your industry. TABITHA and PAUL lead by example. They truly care!!
Darius was honest when I asked about an issue that I was having and he told me it wasn’t checked at this service. I respect him for that honesty.
Walked into the dealership not knowing which car I had wanted for my family and I. David lopes helped me out and was very informative in helping me find the right car for my needs. David made the whole process seamless and easy. Easily the best car buying experience Ive ever had and it’s not even close. Thank you to Hendricks Chevrolet staff and to David Lopes. The best!
I do not normally write reviews. However, the service I have received over the years is always immaculate. I have purchased two vehicles within the last couple years. Trevor Buck, was my sales guy and is so down to earth, extremely friendly, knowledgeable and has worked late into the night to exceed my expectations and help find the perfect vehicle for my needs. I could not be happier with my purchase or my sales guy and his whole team. I know who to go to whenever I need something new. Thank you so much Trevor for always making sure the family is taken care of.
Jacob Miller is an excellent representative of Hendrick Chevrolet. He was very courteous throughout my buying process and after. Kindness is not an attribute that everyone exhibit, but I felt really good being at Hendrick Chevrolet. From my experience working with Jacob has been my pleasure and he is very knowledgeable about the inventory. Jacob you may not know me as Long so just remember Linda Hayes
We worked with Jessica Drown to purchase our truck and can not express what a blessing it was to work with her. From the moment I called and inquired about the truck all the way to doing paper work to purchase the truck, she made it so seamless and stress free. From a mom with two little ones under 4 at home I can not thank her enough. She is very upbeat and understanding which made this car buying process way less painful than any other experiences we have had in the past. We can not recommend Jessica and the Hendrick Chevrolet dealership enough.
Great service and very helpful staff! Nick was awesome in getting everything taken care of!
The process to purchase a new vehicle was fast, efficient and overall, pleasant. The advances in technology that have allowed this to happen quickly for consumers is amazing. The staff was very pleasant, easy to work with and very accommodating. They went out of their way to show me all of my options for vehicles.
Hendrick uses deceptive online advertising practices. If you intend to go to the dealership to look at a vehicle that you saw online, make sure to call about the advertised price versus the actual price. I went in with the intention of buying a $48000 Silverado truck, but when I got there the salesman informed me another customer was in the process of buying the truck. I left and soon got a call saying the other buyers deal fell through and the truck was available. Again I go to the dealership with full intentions of purchasing the vehicle. As I am walking around the truck the salesman informs me that the price is over $54000. When I question why the price online of $48000 was not the actual price, he told me that dealer added accessories were not included in the advertised price. The truck had stock rims and the only accessories I could see were spray in bedliner, floor mats and step bars. In all my years of purchasing vehicles, I have never experienced such a brazen bait and switch tactic. I am sure the first customer left for the same reason. I would not recommend purchasing a vehicle from a dealership that routinely uses this practice.
Jacob was great, informed me of every step/result. Also provided detailed estimates on my Suburban. Would definitely return for future services and recommend to friends/family.
Matt Giles was fantastic! He was the very first person to approach us as soon as we got there, we told him what we were looking for and he got right to it. Matt answered all the questions we had. He was great throughout the entire buying process, very patient and understanding, and did everything he could to help me out. I would definitely recommend Matt and the team at Hendrick Chevrolet to anyone looking to buy a car!
Jacob Mehl was the best! He handle everything for me. Great customer care at Hendricks at 100 Cary Auto . I live in Durham; drive to Cary. Jacob made sure my car was checked for my travel vacation; washed. I would recommend Cary to all my friends and family.
I want to take a second and shout out Nick Divone for an awesome car buying experience! I was able to go through this process quickly and efficiently! Nick was knowledgeable, thoughtful, thorough, and patient! I didnt feel rushed at all and was even able to test drive the car I wanted twice before making a decision! If you are looking for the perfect person to grab a car from, go to Nick!
We had an excellent experience working with Jacob. He found us the vehicle we wanted and did not pressure us to buy something that didnt check off our list. He brought in a few cars out of the pouring rain so we could see them without getting drenched.The whole staff was gracious and kind while we navigated the process with two toddlers in tow. Thank you!
Everyone I met at Hendrick was very courteous. Even while sitting in the waiting/reception area for paperwork to be completed, associates would walk by to make sure I was being taken care of. Matt was easy to work with and very personable. I ended up financing the purchase and the finance director, Nagaraj, was lovely. When Im ready for another vehicle, I will be sure to contact Hendrick Chevrolet again.
Awesome service and great check-in process by Tabitha was wonderful. She was both personable and knowledgeable. I had a great experience and would return.
Evan Quinn was a delight to work with and explained all of our options. We love our 2021 Chevrolet Traverse and we are still happy with our purchase. All of the staff at this facility was very courteous and went out of their way to help.
My wife and I bought a 2016 4Runner from William Hancock and Michael Evans this past weekend (12/12/20). I am a career salesman and this was BY FAR the best sales and hospitality I have ever encountered. That includes the high standards I hold myself to in my own career. Will listened to what and why my wife and I were there, didnt try to play any games and got us exactly what we wanted. When it got to the financing, and usually the most uncomfortable part of the car purchase, Michael was beyond hospitable. He didnt try and make a dollar on us, was transparent, honest, and to the point for both parties. Which in the end, allowed for both of us to walk away with our heads held high and #winning. These guys, and dealership, really are the cream of the crop and deserve the utmost praise and recognition. Thank you.
Recently bought a car from here. It was my first time purchasing a car on my own so it was nerve-wracking going into it. The sales consultant, David Lopes, was very welcoming and made the process so smooth & easy! I would definitely recommend Hendrick Chevrolet to anyone!!
I would like to thank Hendricks Chevrolet at Cary for assisting me with a service challenge. More specifically, Mr. Jonathon Bloom, Sales Manager, immediately resolved my particular issue within hours and personally replied back to me with the solution. This is why I have done so much business with this Chevrolet dealer, and have purchased no less than 10 cars (Corvettes & Trucks) since moving to Fayetteville, NC. This is also why Ill continue shopping with them, they offer the best deals and service Ive ever experienced. Thank you Jonathon. :-)
I can’t say enough great things about everyone at Hendrick Chevy. I wanted a car that turned out to be difficult to find, but they were relentless in the pursuit to locate and retrieve the car I wanted; even surpassing my expectations with a nicer version than I asked for. It took a few days, which I expected, but they kept me up to speed on the progress every step of the way. The entire staff is great; the manager even personally thanked us for our purchase and our patience. If you want a professional and positive car buying experience, go see Jason, Matt and Mike.
Purchased a New vehicle with Over spray, Buff marks all over rear 1/4 panel, shabby paint work runs and dirt under paint on 2 doors, interior has body dust coming out of fabric every time someone sits in rear of vehicle,No one mentioned 50,000 dollar vehicle had paint work on it - I guess legally dealer doesn’t have to disclose but common decency would have been expected.
My service advisor was top notch. I came in flustered and feeling bad. She eased all my concerns, found out the party I needed want in but made it easy for me to drop the car off. I had concerns about picking it up early and she made sure it would be done before I had to go to my other events. It made my day. Thanks.
The absolute BEST Chevrolet Dealership in the state. Patrick is absolutely incredible, he went above and beyond our expectations to find the perfect car and made sure we were 100% happy. Everyone we encountered, from start to finish, were some of the best people I have ever had the pleasure to work with. We now only purchase our cars from Hendrick. You all are amazing!
I would highly recommend buying from Hendrick Automotive Group. Ask for Devonte Battle, this gentleman helped us upgrade our family car. This has been my best experience at a car dealership.
I had the best experience with Bryan Johnson. He was very courteous! I am very satisfied with my new purchase. I highly recommend Hendricks automotive group.
We visited Hendrick Chevy in Cary on 10/23 with no real intention of buying a vehicle. We just had questions about the different models of Tahoes. After talking to Devontae Battle, we were getting closer and closer to buying a vehicle. Devontae was very knowledgeable about all types of cars and was very honest and straightforward with any question that we asked him. We didnt feel pressured at all to buy a vehicle but felt he had our bestinterests in mind. If you go to Hendricks inCary, make sure you ask for Devontae Battlebc as he said, he will battle for you in order to get the best possible deal. Thanks Devontae for selling us the vehicle - Your customer service went above and beyond and was greatly appreciated!
I have been working with Nick to make my purchase. I am extremely satisfied with the service he has provided. I had an opportunity to work with a family friend and chose Nick instead. I’m not a fan of being called constantly or being pressured into a purchase. Nick has allowed me to move at my own pace and I can really appreciate that. If you come here make sure to ask for Nick!!!
1st let me say after purchasing 38 cars in my life this time was extremely different. When arriving at Hendrick we were greeted by our sales person Jessica Drown. Jessica showed us several vehicles and explained our options in detail. Jessica worked very hard in meeting our requirements in picking out our new vehicle. She went above and beyond and Hendrick should be proud to have someone like this on their staff. After selecting our vehicle and working with finance who were also very nice we drove it home the same day. Jessica calls us frequently to ensure we are happy with our vehicle and offers to help us if we have any issues. You dont see that in other car dealerships. Great job Jessica and Hendrick.Regards,Joseph BiondiHappy Customer
Awesome service from Tabitha Farrell. She is outstanding.
I had the best experience with David Lopes. He was knowledgeable and courteous! I am thrilled with my new purchase. I highly recommend Hendrick Automotive Group. Ask for Daivd Lopes! He will get you taken care of!!
Everyone was fantastic - truly one of the top car buying experiences we have ever had. Loiy was great, totally no pressure during the sales experience. Anytime there was a choice to make, the options were laid out to us and we were allowed to make the decision and we did not feel like we were being pushed 1 way over another. We noticed some damage due to transit on the truck on the vehicle after we got it home and the team was quick to reassure us it would be taken care of and got the arrangements made super fast and made sure they were convenient for us. The Page Family has a new dealership for sure. My husband even plans to move his Service plan he has through another Chevy dealership over to Hendrick Chevy.
We had a perfect experience at Hendrick Chevrolet in Cary buying our new C8 Corvette. Our sales person, David Lopez gets 10 Stars for excellent customer service, professionalism and superior knowledge. Thank you David and Joe for an excellent car buying experience! Roberta & Tim Riley
Excelent serve Kevin direct is through out all the buying procces, and it was really helpfull when making the deal
Hendrick Chevrolet was great to work with. This was the easiest and least intimidating purchase in all of my automotive deals. I would like to thank Matt Schuman, Devonte Battle and Bryan Johnson for getting the job done. Very professional and ensured every detail was taken care of. Thank you guys for an outstanding job and turning out another highly satisfied customer.
Had a great experience. Nick Divone was great and assisted with everything. Very knowledgeable and was able to get everything I wanted in a new truck
Tabitha was extremely helpful, polite and caring of my problem.
Our experience here was hands-down the best car buying experience we’ve ever had. Matt Giles was our salesman and he was nothing short of awesome! They really took great care of us and made everything so easy!
Jacob was a great technician. All is well with my car!
Great service. I bought my 2021 Corvette C8 there and my sales person was great. He was always available and never forgot my first name or my reservation! Highly recommended!
Our car sales person, Nick Divone, was wonderful -- best car purchase experience weve ever had. He wasnt pushy at all and was accommodating of our schedule in terms of finding a time to show us all the ins and outs of our new vehicle. The tactics and warranty pitch from the Finance Manager were what wed consider typical and less than desirable, but ultimately it was a great experience.
The best experience ever! They worked me in same day and the treatment was amazing and the pricing was very fair and reasonable.
I do not normally write reviews. However, the service I received was completely AWESOME! I have purchased a many of cars and trucks over the past 30 plus years. Most of them have been nothing to write a good review about. Jacob Mills, was my sales guy and was so down to earth, extremely friendly, knowledgeable and worked late into the night to deliver me the truck I wanted and even came and picked me up so I come take delivery of my new truck, totally awesome! Even with inventories being so low Jacob, kept searching until he found what I was looking for. I look at a couple of other dealers and they just did not give me the same service as the entire team at Hendrick Chevrolet in Cary. I could not be happier with my purchase or my sales guy and his whole team. I know who I will be looking for on my next purchase. Thanks so much Jacob for an awesome experience and the same goes for all the management team as well!!!
I highly recommend Trevor Buck if you are in the market for a new Chevy. For 4 months Trevor has been hunting down a new traverse for us. He has given me weekly updates along the way. Once the traverses were at the Hendrick he made sure we were one of the first to get first picks. Trevor, Joe, Harvey were very patient with us as we had to bring our 2 small kids with us to buy the new Traverse. They played with our kids and made sure they had plenty of snacks to keep them entertained while we signed papers. Trevor even went out of his way to help us get the kids car seats in the new traverse
Raheen Ford help us purchase our two cars. He worked hard to help us find exactly what we’re looking for and the price we could afford. Highly recommend!
David Lopes is a fantastic employee at Hendrick’s. We recently purchased a 2021 Premier Traverse. David made the experience very pleasant. He was a wealth of knowledge and his sales skills are top notch! Highly highly recommend!! We are super happy with our purchase and love the SUV.
My husband and I came down one Sunday evening 5 years ago with the kids to just look at trucks. We met Trevor Buck. The rest is history. 4 vehicles later for our family and even had some of our family come down to see Trevor to get their vehicles. Wonderful service from Trevor and made a lifelong friend. Wouldn’t buy a car from anyone else!
Of course Hendrick had to order the parts and do some recalls, but I told them I had a 3:00 appointment and they did everything possible to allow me to get to my appointment. I did get to my appointment on time, job well done.
My husband and I recently bought a new 2021 Chevy Blazer from this location. We had the opportunity to work with Devante Battle and we cannot say enough about him. He was absolutely fantastic in this process and really tried to make happen what we asked of him in our search. It took a few days in trying to make the deal but any time we had a question, Devonte was extremely quick to answer. Would 100% do business with this group and will do business again.
My experience with Hendrick Chevrolet was amazing! Raheen Ford is the best client advisor I could have asked for. He took his time heard what I needed & helped me drive off with exactly what I wanted. I highly recommend going here if you’re looking in the market and definitely go see Raheen he will make sure you leave with what you’re looking for. If I could give more than 5 stars I would. 😁
Ask for Kevin and give him a shot! We only bought a car today because he happened to show us a car that was not on the lot yet! Great out of the box thinking, thank you!
David Lopes is the best Sales Advisor. He listened to what I needed in a vehicle and found the exact SUV I was looking for at a fantastic price. Go to Hendrick Chevrolet new or preowned they will take care of you.
I worked with Raheen Ford to purchase my car. He was a joy to work with and very efficient. When I told him what type of car I was interested in he made sure that I got in that car before I left. I will definitely be going back to work with him again.
Thank you Hendrick Chevrolet for making my car buying experience extra special. I was looking for a vehicle and went to several dealerships before I ended up at this one. I’m glad that I did. The facility and the people were wonderful. I had the pleasure of working with Raheen Ford who helped me with this process. Kudos to him for helping me calm down during a super stressful day. He helped me out tremendously! I will certainly come back in the future and you all have a lifetime customer.
Our product associate Patrick was knowledgeable and forthright about the vehicle we were interested in and treated us with truthful answers and respect. Him and the staff team were professional and worked to make our purchase an enjoyable and trusting experience. Thank you all.Smitty & Mz P
Service was great! Darius was excellent!
Working with Devonte Battle was an awesome experience. Very knowledgeable about their inventory. Very professional and down to earth. I would recommend Devonte 10 times out of 10.
Matt our rep was absolutely the Best salesman ever and I mean that!! Truly personal and professional all the way. I will send more business his way
The best dealership we have ever dealt with, no pressure to purchase or buy add on service or warranty packages.We were in and out with our new vehicle in a very timely manner for a holiday weekend.All the staff we dealt with were kind and professional, we felt right at home while there.
I have traditionally been a Ford man. However, my recent experience at Hendrick Chevrolet and especially sales expert Trevor Buck has been outstanding. From now on, this is my place for any vehicular activity!
Bought a Corvette and although it was a long process (not dealers fault), they kept me informed along the way, and helped with a few accessories that I wanted. Finally, the Sales person Trevor Buck who delivered the car and instructed me on the details of the car was thorough and patient and very helpful.
What a wonderful experience at Hendrick Chevrolet in the Cary automall! Having such a tight budget with bills and such, Jessica in sales helped find the perfect ride for my finance’ & I. She really listened to what we were trying to accomplish, cost effective fuel with advanced safety features. Jessica showed us two different amazing models & we had an extremely hard time deciding… however, over time, together we all figured it out. We are very happy with our new ride & Jess, not only patient, has contacted us multiple times to make sure we’re still loving our ride & checks to make sure we’re understand all the features as well. This will be the ride that probably reads, ‘Just marries’ across the back. Thank you Jessica & Hendrick Chevrolet Cary management staff… such a collaborative effort putting dreams in driveways! Yay! Thank you again. Satisfied customer!!
Good overall car buying experience. Done all in a couple hours from arrival to delivery at my home. Evan covered all the issues so that I could get the vehicle I wanted.
Quick, easy and I was glad to have been scheduled for an accessory installation. The lobby was a great place to wait and work while my truck was being worked on.Thank you!
David Lopes and the team at Hendrick were exceptional.Called about a car online . Emailed credit app and was i. And out of dealership in 45 minutesProfessional and on point.Great car buying experience
Jay W. Is the best, amazing service!! Great guy!!
Everything was great. I had just finished working about 20 hours on a crazy shift and I was exhausted. The service team got me in and out very quickly. I did notice however, when I went to pick up my car, that all of the other cars that were lined up with mine had been washed and were nice and shiny. Mine hadnt been washed so I was kind of wondering about that. But, overall, the service was exceptional - as always. Ive known Matt Flowers for years and he manages the service bay and experience exceptionally!
Just leased a 2022 Bolt EUV thanks to Jessica Drown. Unusual name, great person and sales rep! She took all the time I needed, was very responsive to all requests for additional information. There were a lot of those! And if she didnt have the answer, she got it for me quickly. Will definitely look her up when this lease expires!
Great dealership,best in the world! Matt Flowers and Tabitha Farrell take excellent care of my vehicles and repair needs. They treat me and my vehicles like GOLD! They are very knowledgeable about their Chevrolet products. They are extremely helpful. They keep me posted as to the repair status of my vehicle. That is very important. I am sure to buy my next Chevy from them, simply because of the service departments track record. Personally I aint going anywhere else!
Our salesperson Jacob Mills was very knowledgeable and very professional. He was able to answer all the questions we had and it was a pleasure working with him in our new purchase. He definitely earned us as future clients.
Great Experience, our sales person Trevor Buck was very nice and really made sure we got the truck we wanted. Everyone was pleasant and helpful and I would recommend them to anyone wanting to purchase a vehicle.
I just purchased a 2021 Silverado High Country from Hendrick Chevrolet and it was the best purchasing experience I have had. Jason Jackson was my first contact and he was phenomenal. I even walked away to try some other vehicles. I never felt pressured once. I came back to check out a used vehicle and Jason convinced me to take it home for a night, even though he wouldnt be available to the next day if I were to decide to purchase. What he did do, was hand me over to Trevor Buck who picked up right where Jason left off. These two were so knowledgeable and helpful without being pushy. They mentioned they have been in the business for 10 or 12 years when I kept running into people 3 months in at other dealerships. Turns out a lot of the crew at Hendrick have been there a long time. Dont tell anyone, but I thought I was a Ford guy. But with this level of service and care I couldnt wait to do business with this dealership, especially with Jason and Trevor.
I come to this fantastic dealership to get my 2019 Malibu serviced all the timeJacob Mehl has been an exceptional service advisor every time I have had him and will only work with him moving forward.Jacob made sure that I felt welcomed and valued. The service was done in a timely manner, and my vehicle returned to me cleaner than when I brought it in.If I could give more stars I would!
I cannot say enough of the the great customer service we received when we purchased our Traverse. Raheen Ford was so knowledgeable about all the little differences between the two vehicles we were interested in. He was so kind and understanding with our small kids. He even got them snacks when they were hangry and becoming fussy! He was so helpful during the whole process, he stayed with myself and my kids while my husband did paperwork and made sure the whole process was as stress free as possible. The whole team that helped us was outstanding. And Raheen went above and beyond by having a few surprises for my kids when wrote finally got in our new vehicle to go home! I cannot say enough praises for the people that helped us at Hendricks Chevrolet in Cary!
Highly recommend anyone looking for a new or used vehicle to stop by and work with any of the Hendricks team members. Everyone was so pleasant to work with and their follow ups to all my needs were above and beyond. I will be sending all my friends & family here!
Jacob Mills made buying a car very enjoyable. Thank you for your great customer service!
David is a courteous, welcoming, and extremely detailed. Helping to educate and personalize the experience to the best of his customers. Highly recommended!
Oil change was fine. Requested that air condition be checked. I was informed that the condenser needed to be replaced. Was quoted 1700 but told by John that he could do 1500. Then told maybe 1400. When I told him no I received a call 40 minutes later saying 1200. I find it very unprofessional for a large dealership to negotiate fees. Picked up my truck. No cold air was blowing at all so clearly the coolant had not been refilled as I was told it would be. Called john to ask about this and was told it must have all already leaked out I find it very unlikely that it all leaked out within 2 or 3 hours when it has taken 5 to 6 weeks in the past.
Courteous and timely service. The waiting room could use a bit more tables and amenities (i.e., coffee) so that people can actually be productive while waiting 2 hours their car to be ready.