I was in the area and my clutch master cylinder came apart on my 2000 F250. I heard this shop was under new management so I called them up to see if they could help. Chris and his team were A+. They had my truck back on the road in a timely manner and it drives well. The pricing was very fair. I would recommend giving these guys a try!
I dealt with Frank & Ron for years across 4 cars - Ford, VW, Mazda & now 2nd Subaru. They inspected a prospective used car purchase, steered me toward a smarter option, saving thousands for a better Mazda. Always very professional maintenance services = what’s needed when needed. Nothing more, nothing less - as if they were taking care of their own cars. Highly recommended.
Prompt inspection, clear quote with fair prices, quick repair turnaround time. Could not be happier with my experience here. A company vehicle went down and they had it back up and running before the end of the week. Ill be back in the future Im sure.
Very rude. The price increased within 5 minute conversation without ever looking at my car!
Very good people who work hard to please their customers..
No nonsense establishment that got the job done at half the quoted cost .
Exceptional business! Ron is the nicest, straightforward person I have ever dealt with, not just in the automotive sector but EVER. They were fast, kept me informed and dealt with all the paperwork. They took a lot of the stress out of equation and even put up with my constant badgering. If youre in the Raleigh/Durham area and need auto work this is your place.
Good service. Battery and tires replaced and pleased with price and service.
I had shopped a few car repair businesses to replace the ETC control box in my Jeep. I had already taken my Jeep to Sport Durst where I purchased it and received a quote of $900. This place had the best price of $675. The first day, I took it in around 1:00 and got confirmation of the cost. The man at the check in counter said it would take about 2.5 hours to complete. I called at their almost closing time to check the status. He said they ordered the part and it would arrive next day. Luckily, my son could pick me up from work and bring me home. The next day, I called again to check the status. They said it was ready and I picked it up in the afternoon. They stated the box was replaced but that in the process the adjacent transmission piece broke off. He showed me the piece and told me it was rusty but that he cleaned it up. I did not see ANY sign of residual rust on the piece. He had a quote prepared for repair already of $268 +/-. He said he had plugged the opening but not to wait too long. Of course I feel taken since I am female and do not know much about car repair.
The owner, Ron, is a great guy and highly knowledgeable. I won’t trust my Dodge Caravan or Chevy Equinox to anyone else. I highly recommend you check out Cary Auto Repair.
My car didn’t work and now it does!
Brought my van in for a torn pinion boot, fixed it and checked for any extra damage, took an hour and waited there for it. Time and cost for the job was as expected. Also alerted me to another problem from a previous job/different garage. Great people and great work.
I great car place. They are very knowledgeable and will not hesitate to show you what was wrong and what was affected. They will put things simply so it is easier for you to understand. More than once I have come by after hours with some sort of emergency and if they are still there they always help. all in all a very quick, reliable, accurate shop!
So it was actually by accident that I ended up here but this location just earned 3 new customers I was so pleased with the honest, quick and great service I recieved here.
Horrible service. Waited all day with no call back or information on my car, just to get results that were inaccurate. Told me i needed a software update on my car and still had to pay for nothing being done to my car. I ended up taking my car to Volkswagen and they informed me that my oil pump was leaking; a whole different result than what was given to me here.
I brought a car that I was thinking about purchasing to Cary Auto for an inspection. They were fantastic. Saved me from making a huge mistake. The car had major break and suspension issues, as well as leaking transmission fluid. Although I couldnt tell these things on my own test drive, when they put it up on the lift, the problems became very apparent. The mechanic was very professional and extremely knowledgeable. Explained all the flaws in a respectful and detailed manner. Many thanks!
Very friendly family owned shop. I purchased a new battery and tires for my daughter-in-laws car and the owner was very helpful.
This is the best repair facility I have ever been to in fifty years. I was on my way back to Michigan when my radiator blew on the freeway. AAA was great to tow my 2003 Ford Escape but couldnt recommend a specific repair other then showing other AAA certified facilities. I didnt know if Cary Auto is one but when I called they said they could fix the radiator same day. They did just that including going the extra mile finding vacuum leak and fixing that. The owner even drove to pick up my sister in Cary who at 73 was visiting stores but with both knees recently replaced unable to walk back This is a great repair facility, you wont go wrong taking your car there. Thanks to you all and God Bless. Bob.
I have been going to Cary Auto Repair for the last past 5 years. They are professionals, very honest people and hard working. when I need to go I dont have to wait for too long. My cars run perfect thanks to them and their advice.
I am a women and needless to say I do not have a clue about cars beside that I use them to drive....after trying many other car repair services and being disappointed almost each time I read review about Cary Auto Repair on Google and said I will give it a try....I was very impressed how professional the service was… they even made pictures before and after work and show me the broken parts explaining why they need to be replaced and why the car was leaking oil. I think that after this lesson I can repair my car myself....LOL...not really…This is THE place that I will service my cars from now. Honest people, on time service, and very reasonable prices. If you need car repair this is the place 100% you will not be disappointed
Car broke down in Dec on a cold Saturday, and I was on the other side of the county from where I live. After searching for repair biz in the relative close area of my breakdown, I opted to have it towed to Cary Auto Repair. By the last gulps of behavior of the vehicle, I had an idea of what the issue might be. Jose checked it out and felt the issue was something else altogether, so I asked him to walk me through it. He did the explaining, I agreed, he gave me an estimate - quite fair, because I did price it - and he fixed it. Its been 30+ days since with no issues. Very happy, very satisfied, and would def recommend this business. Info about the car - its a minimal production make, not a Honda or Ford, so Ive come across repair costs where they wanted to pass on some extra padding, and when I was pricing the repair, I was grateful that wasnt happening to me here. Thanks Jose for turning a breakdown into a livable experience.
We are great folks to do business with!
Old friends now run Cary Auto Repair. Honest, thoughtful and fair. High quality service for all car, particularly German autos.
Good
I have trusted the two owners with our cars for at least a decade because Ron & Frank have earned it. They follow the Golden Rule of auto maintenance - What would you do if my car was your car? Would you do it now or later after they have inspected it thoroughly.Thats just how they think. It saves me time and I only pay for what needs to be done, when it needs to be done. I get peace of mind. The benefit of their priotitized attention is thaI never find myself on the side of the road waiting for a tow.Highly recommended.
This is by far the worst experience I have had with an auto shop. I would discourage anyone who seeks a fair customer experience and knowledgeable mechanics from visiting this business.I needed my AC inspected and a Freon charge. Upon my initial phone call, I was told that the charges for this service for my vehicle would be $98 + Tax. I dropped my vehicle off and told them to call to speak with me about any additional charges before doing any repairs. They never called, and several hours later, I called them back and was told that my vehicle was ready. They said that it would cost $130 + tax. I informed them that this price was higher than what I was originally told. After some back and forth, the individual I spoke with told me that they would remove the additional charge.Upon picking up my vehicle, I was told that Freon was removed from my vehicle. I did not ask that Freon be removed from my vehicle, but rather that the price I would pay match with what I was initially told.Still needing my fan clutch fixed two days later, I called back to bring my vehicle in. Although I had taken the day off of work to get my vehicle repaired, they told me that they couldnt get me in, even though I had an appointment, because they failed to order the needed part. Again, I expressed my frustration and they finally resolved to bring my vehicle in-- but there was a catch. They would need to add the additional pound of Freon back to my vehicle and there would be a $14 additional charge- No problem right? There was. They would also add an additional $50 in labor to my bill because, as they owner of this terrible business so politely put it, The Freon isnt going to just jump back into the vehicle on its own... is it?I spoke with the manager of this business and he did not understand where my frustration came from, and did nothing to resolve my problems. This business does not care about customer service and looks only to take your money.In the end, for obvious reasons, I decided not to bring my vehicle back to this business and I would discourage anyone else from doing so.This is a business that feeds on adding hidden fees to your bill and I can say with confidence that you will not likely leave this business as a satisfied customer.
Took vehicle there had it serviced, fast friendly, reasonably priced auto repair done. Highly recommend this shop!👍
Service was quick and reasonably priced. Would highly recommend.
Very knowledgeable staff and great customer service. I went here for a pre purchase inspection and they saved me from a disaster. Jose detailed every problem that there was with the car and also gave me a price to fix each problem.
Heard about Cary auto from a colleague. Took my wifes car in for a whine in the front end. Turan and I drove the car and he diagnosed it as the wheel bearings just by the sound. I have had poor experiences with misdiagnosed problems in the past so I asked him what he would do if he changed the bearings and it did not fix the whine. He assured me that I would not pay if he didnt correct the problem. He gave me a fair estimate (500) for both front bearings and I took the car in two days later. The next day the car was done. I drove it before I paid him and the whine was gone! He even showed me the pitted bearing races that caused the sound. This was money well spent. Turan was friendly, up front and honest. Finally a mechanic I can trust. Thanks so much Turan.Chris G.
Last visit, tires were not cross rotated as requested but was told by new owner that cross-rotation was performed. His oversite does not compare to Turans oversite. They did not return my wheel lock. Stay plates, which are aftermarket, already failed (only 5,000 miles since they were replaced). Brake fluid continues to look dirty and is leaking, even after brakes and caliper assembly replaced. Oil pan leaking shortly after visit (could be coincidence). This has all occurred with the new ownership. Dissapointed long-time customer. I will be looking for a new mechanic. I miss Turan.
These guys do a really good job
These guys know what they are doing,very competitive prices
This has got to be one of the best auto repair shops out here in Cary, NC. The people are very welcoming, Jose and the owner Turan. I recently brought in my car for more than one issue. I had bought an old car that needed a lot of fixing and I decided to bring it to a shop and at least know what needs to be done to keep it running long enough for me to get a more reliable one. Im glad I brought it to this shop. Turan, the owner himself showed me around the car and told me what could be done (giving me the option to have them fixed only what would keep the car running - which is what I want) -it is as if he can read my mind. He is very knowledgeable, VERY HONEST, and a cool guy. He must have told me more than what I came to know and learned so much about the car. He tries his best to keep the customers expense at the minimum as he can. I got my car only a day after I brought it in. Hes very open and friendly. I felt I was treated like a son. He gives great advice that you probably wont get from anyone else. He does the work and shows you what he does and why. Im very glad I found this place. This is my new home auto repair shop now!
They were able to fix my wifes Saab when a another place failed. We should have brought it to Cary Auto Repair first.
Good quality work always at a fair price
Over charged added one services that did not need to be fixed overall up charge
Took my car in for a routine oil change and inspection. Got the car back and the brakes were making a funny noise, never had a problem with my brakes before, so like an idiot I took it right back to them and was told my rotors needed to be replaced and it cost me over $300. Got my car back again a the brakes squeal, owner denied hearing anything. Will never take my car here again.
Turan at Cary Auto is one of the few mechanics in the area that I trust. He always takes time to show you exactly what the problem is and consistently meets or beats his time/cost estimates.
My car totally failed in my driveway and after some googling I found this shop. They diagnosed and replaced my starter in record time with no bull. Ill be using them for all of my car needs in future.
Quality service
Dropped car off at 1230 and all it needed was a tire replacement and alignment. 5 hours later it still was not done
Fantastic Staff