I had to tow my Frontier and Leirh Nissan Service in Cary provided OUTSTANDING service. Ryan, the technician sent a video explaining everything in a clear way. Rashawn kept me up to date and provided clear communication on what was happening. I appreciate it! Yall are the best service team around.

Jacob (Service department) at the Leith Nissan in Cary, NC, was amazing! From the start to the finish he explained the process and was very professional, patient and courteous. He explain everything in details and with the so what factor and future recommendations. Very respectful and supportive. Never had this customer service in my life. Best one so far!

I always have a great experience when I go to them for issues with my car or regular maintenance. Emily is my go-to person every time and is always incredibly helpful and kind. I know one of the stereotypes of dealerships is that they charge more, but Ive compared prices multiple times with local mechanics and every time the prices have been extremely close, sometimes even less than the mechanics in the area.

Excellent!!! Vince and Tiago were awesome. They went far above and beyond to assist me.... Thanks guys!

Took my vehicle in after some lights on the dash came on. The service was quick (took about a day) and everything got fixed is the positives. The negatives are that they absolutely will try to sell you things you DO NOT need. I was told I needed new gaskets and gasket covers which would cost roughly $2,000, including taxes. Thankful my father in law has done amateur stock car racing for decades so I asked him about it, he told me the exact opposite. The gaskets and gasket covers could be replaced but they weren’t a necessity nor would any other shop charge that much since the parts are $200 total online. Second negative was what one of the service members said as I was picking up my vehicle. He told me to get some air fresheners ASAP, which isn’t the worst thing in the world, but after I spent $700 to get everything fixed if the smell of an vehicle 15 years old really bothers you that much the how bout putting in some air fresheners for someone who spent several hundred dollars instead of complaining to me about it.I won’t be going back and I don’t recommend you do

Nice clean locations. The customer service is amazing. There is plenty of seating that easily allows folks to stay 6 feet apart. After checking in, I gotta text message that I could reply to reach my customer service agent. They also had a lobby full of all the latest vehicles to check out. Nice! I got a diagnostic and check it out fully within 45 mins. That also included a test drive. Fast!

Staff was helpful and prompt both when making the service appointment and upon arrival to drop of the vehicle. Service writer was polite, listened and accurately relayed complaint to the technician and was clear when explaining the technicians findings. Needed part was on indefinite backorder however remainder of repair was completed in a timely manner.

Awesome staff and service.

Ive always had good experiences at Leith Nissan, but this last visit was 10 out of 10. Everyone was great, but my service advisor, Bryan, was the perfect blend of fast, efficient and helpful.

My routine service for my silver bullet

The staff was friendly, knowledgeable & very honest about what was a priority so I could might a concise decision

Horrible management. Car was completely ruined only had for 2 months I do not recommend at ALL!

Good

Perfect advice g or my problem.

Clean, respectful staff, recommended

Waiting area is nice and clean but refreshments are lacking. Coffee machine doesnt appear like it was cleaned since 2018