Were able to book me for the next day after submitting a request on their website. They did a great inspection and found an issue I didnt know I had, as well as a dealer recall I did not know about, even providing me with the documentation for in order to take to the dealership. Pricing was more than fair. The front desk receptionist was very polite and professional. Overall, the best experience I have ever had at a car repair garage.

Everything about this business was great! I drove 1 hour 10 minutes & they did not disappoint. After taking my vehicle to two dealerships that could never find the problem, I took it here & Joe found the problem within no time. He even showed me the exact problem. I took it in again for him to repair another issue. I don’t mind the drive or the time because I received quality work along with professionalism. I will not be taking my car anywhere else.

Best mechanic shop in the triangle. Good prices,. Best service you can get. Joe, Jose, and Kate are the absolute nicest people in the business. No nonsense or BS from them either like all the chain shops or dealers.

I’m never going to bring my car anywhere else. The team at SS are incredibly knowledgeable and friendly. Joe was able to completely bring my car back to life after 3 other mechanics could not, and charged me a very fair rate. I trust his thorough workmanship and know I got every bit of what I paid for. Both Joe and Kate are good people and honest to a fault. The whole process was a pleasant experience, and I will recommend them to anyone who will listen. I only wish I had found them sooner.

Got an alignment done on my lowered Honda Civic which most shops won’t touch. Extremely friendly and knowledgeable staff. Fair prices. Highly recommend this shop. Support your local small businesses! Thanks Suspension Solutions!

I had my 2018 mustang gt aligned here. It is lowered and has aftermarket camber adjustments front and rear. I called around 2 pm and Suspension solutions was able to get me in the next morning and they got my car done before lunch. They hit exactly the specs I gave them without issue. I recommend this shop and plan to continue to use their services for my car and the rest of my vehicles.

I work right down the block and its very convenient to drop off anything Ive needed them to do and Jose has helped me numerous times and have never been dissappointed

Joe, Kate and their entire team at Suspension Solutions LLC go above & beyond EVERY SINGLE TIME!!I run a Vintage & Exotic Car Rental Company. Our entire business depends on our cars performing optimally at every single wedding, event or movie shoot.We take our fleet of cars to Suspension Solutions LLC for all maintenance and repair work.I wholeheartedly recommend them to anyone looking for Highly Skilled, Knowledgable, Expert Mechanic, Detail Oriented & Friendly Service.I cannot say enough great things about them and look forward to using their service for many years to come!ps. 5 stars isn’t nearly enough!!

Joe is just simply amazing! I come from a Automotive back ground myself. I dont trust anyone other than him to work on my vehicles. When you call, Kate will likely answer the phone and is Awesome to work with. She is Very knowledgeable in the Industry and will guide you correctly in repairing your vehicle. They have a great team built to service all of your needs. Give them a call and youll thank me later.

I encountered a tree limb blocking my lane on the highway and it did some damage to the undercarriage of my car. Suspension Solutions quickly got parts ordered and kept me and my insurance adjuster in the loop the entire time! Joe and Kate are extremely personable and knowledgeable and make it very clear they care about your vehicle being repaired perfectly. If I ever have another incident like my tree limb or need any suspension modifications done I will return to this shop!!

I took my SUV to a national chain for what I thought was a simple suspension job. After several trips and $3,000 of repairs, the suspension was still not right. My SUV now sounded like several nuts and bolts were loose especially over bumps. [I would later find out they did not even test drive it.] I then requested the manager to take the SUV for a test drive but he was too busy. Since I had effectively replaced the entire suspension system with this mechanic this was unacceptable. So I took the SUV to Suspension Solutions. Joe quickly identified the defective part. I immediately took the SUV back to original service shop which then replaced the defective part. The SUVs suspension is now as it should be. If it werent for Suspension Solutions, I would have put in a possible unsafe situation.

Great owner, good price for the service. 100% recommended

Joe and Kate are true professionals. Great service, fair prices its hard to find today. They are top notch and I will be returning for more service.

Joe, Kate and the crew are always professional the work is a step above I had some work done on my car multiple time never dissatisfied . Their prices are great I would recommend for all your automotive needs if I had too describe in one word...... It would be WINNER!!!!!!

Awesome shop! Solid work, straight shooters. Jose is the man. They genuinely know their stuff and take pride in their work

Took my car in for strut replacement. Everyone I worked with was helpful and courteous. They let me know I had a bad axle and were able to get a replacement the same day.They helped to work around my schedule and I highly recommend them. Great service.There were also some shop dogs which were friendly and helped me pick up my car. 10/10 would pet again.

Brought my new Miata in for an alignment with some custom alignment numbers.I originally came with two sets of numbers, some more street oriented, other potentially more track focused, not knowing which would be best (despite as much individual research as I could do), and was hoping to get some additional thoughts/recommendations.Joe is EXTREMELY knowledgeable and he was able to discuss all kinds of details regarding how I wanted my car to handle. He helped me find the balance between my skill level as a driver, handling, and tire longevity. He even offered for me to call him when I plan to get tires replaced so I make sure I get the right ones for my use case! Thats service, man!We chatted a while in the shop and he strikes me as someone who would never encourage or push something on you that isnt going to actually improve your driving experience (esp for the money!). If you need advice, hes the dude to ask!All in all, If I have ANY suspension-related issues or questions, Im coming here first, no question.

Always as pleasure to do business with this company. They always answer questions, are very professional and work is very good.

My experience was a lot different. I found the counter person to be obnoxious, unprofessional, and not very knowledgeable. After hitting a curb, I brought my 1998 Mercedes to have it aligned. I was given an estimate for over $3000 citing many bent parts that needed to be replaced. The car could not be put into alignment. I then brought my car to AAA. I paid just under $90 and they aligned it and saw no bent or worn out parts. Its been over 6 months, and the car is still running fine. When I showed this to Joe and demanded a refund of my $120, he adamantly refused. Not the kind of place I would ever bring a car to, but you be the judge.

I want to say from the start that my experience on the phone with Kate as very reassuring and professional, upon my visit to the shop and meeting Joe that was the fun part. Meeting someone who is knowledgeable and professional is the greatest thing when having an auto issue. Suspension Solutions you guys are the Best. Thank You Kate, and Thank You Joe, keep up the good work Blessings to you and your business.

Very professional and knowledgable team. Great communication and I couldnt be happier with the new suspension and alignment I received.

Joe is great! Great attitude, Good Price for the service. Definitely recommend suspension solutions for any car problems.

Had an issue with my Land Cruiser being shaky at highway speeds for over a year. Took it to various shops and Suspension Solutions were the only ones to figure out the cause. Helpful, kind, and very fair pricing. I call that a win.Thanks again!

Joe and Kate are wonderful. They are extremely helpful, professional, knowledgeable, and fair. I decided to go with them to replace my trucks shocks after reading other Google reviews. I would not hesitate to use their services again or recommend them to other Google reveiw readers. Give them a call, you wont regret it.

Joe, thank you for inspecting my friends teenager used car last week. He brought the Jeep by before purchase and as always you treated him like gold and showed him why it would not be a great vehicle to purchase. Great work as always.

Great work comes out of here. Joe is extremely knowledgeable and one of the best mechanics Ive ever worked with and had the pleasure of learning from. Kate is very friendly and great with customers both are great owners and great people. Jose is also very skilled and knowledgeable. Theyre a bit hard to see from the street but once you find them you wont be disappointed

I’ve known Jose ever since middle school so I always go to him to get my new tires mounted. This time I had vinyl wrapped the wheels so was afraid not to get the wrap damaged but of course Jose took extra care of the wheels and the wrap was perfect after the new tires were mounted. Other shops cannot guarantee the wrap won’t get damaged and they just don’t care honestly. Jose and Suspension Solutions are always professional and the other staff is very friendly and knowledgeable. Will continue to take my business to them!

This is the only place I trust with suspension issues. The answers/conclusions are honest and more important, they put safety first. I can usually tell when something is wrong with one of my cars and they find out what it is. There prices are reasonable and honest as well.

Very nice place and people i was in and out in 10 minutes

Joe and Kate are a great team. Both are knowledgeable about suspensions and cars in general. I took a vehicle to them for a second opinion about something Id been told by a dealership. Joe was not only able to refute the dealers claims about what needed to be done, with photo evidence, but he gave the vehicle a thorough going over and identified several other problems (some of which I already knew about, some of which I didnt) and gave me detailed recommendations for what he would do, and in which order, if it were his vehicle. I highly respected both his and Kates knowledge base and their ability to communicate effectively. I will definitely be back.

The owner and his wife give serious attention to detail and will get it done right the first time. As a former service technician for over 15 years, this is the only place I will go for service.

Customer feedback is beyond exceptional, emailed for a quote in the late evening (hours after they had closed that day), received the quote within an hour and was able to schedule an appointment for the next day.Jose is great at what he does, he treated my aftermarket wheels as if they were his own while mounting the tires, no scuffs or marks from the mounting machine like you would get at some places. He also did a great job on the alignment, which needed to be “custom” done without the alignment rack due to the width of my wheels.Quality work at a great price, they even honored the original quote despite my alignment requiring more work than they previously thought!

Joe really helped us out when we were in a bind. He does high quality work in a very timely manor at a reasonable price. He was recommended to us by my Boss at work who is a stickler for getting things done right. We came to the right place. Thank you Joe and Kate!!!

Suspension Solutions is the BEST place to take your vehicle for any form of Suspension work. They have exceptional attention to detail, and their customer service is impeccable. Kate, in particular, always goes above and beyond for her customers and I trust them 100% to perform any work needed. I would highly recommend them to any and all who will listen - they truly are an incredibly run business. They are thorough, and explanative, and will not try to take advantage of you. Theyre workmanship is unmatched any where else.

Weve been fortunate to have both of our cars expertly serviced here for the past several years. Not only is the attention to detail present with each repair, Joe is straightforward in telling you what needs to be addressed, and what can wait. Thats something that we appreciate immensely when it comes to budgeting. Always enjoy seeing Kates smiling face when I walk in the door. She manages the repair process with ease and expert communication. Cannot recommend Suspension Solutions highly enough. Great people, great service.

I had a great experience working with Suspension Solutions LLC. I had my new 2018 F-150 outfitted with aftermarket shocks (Bilstein 5100s) to level the front end of my truck. After calling and talking with Kate, it was apparent that they knew what they were doing and had plenty of experience with aftermarket suspensions for trucks (some other suspension shops in the area were not familiar at all when I had called). The family that owns the place seems very friendly and were helpful when I was there. The work seems quality and the alignment that I had done is spot on. Great service and a fair price.

Our company has worked with Kate & Joe, owners of Suspension Solutions, countless times over the years. They are always my go to for any mechanical repairs/questions. Their customer service & expertise is exceptional! I trust these guys more than most dealer service departments; not only for our customers cars, but for my own and my daughters as well! I am truly thankful to have come to know Kate & Joe and of their incredible business! Ill never go anywhere else and highly recommend them to anyone in need of automotive repairs.

Outstanding! Great personal service making the whole repair process seamless and low stress. Starting with the flexibility to take our car with almost no notice and work up a comprehensive estimate. Kate and Joe then worked directly with our insurance to make sure they had the right understanding for the repairs needed after a road mishap that left significant damage to the suspension and undercarriage, none of which was visible for normal insurance inspection. They were adamant about getting the right parts and not settling for the adjustors initial estimate and parts. We ended up with the right parts and super fast repairs and will be taking future business right to their door!

Ive been taking my vehicles to Suspension Solutions since they opened their doors and Ive never once been disappointed. Ive had everything from basic tire mount/balance to complete A/C system replacement performed at SS. Every time Joe and his team have performed the work in a timely manner with excellent customer service and at a reasonable price. I would highly recommend this shop for any of your automotive needs.

Way to many auto repair shops just throw parts at a problem until they fix it, which does nothing but drive the cost up and kills your wallet. Suspension Solutions has real mechanics that can actually diagnose the problem. If you are looking for a mechanic shop that does the right thing for their customers I would recommend you go see Joe & Kate @ Suspension Solutions.

I had a great experience with an alignment with custom wheels that dont fit all adapters. They did the work quickly and within specifications, and the price was right! Will definitely go back!

Amazing Service! During the recent snowstorm my car slid around a corner and I hit the back left tire on the curb. The tire ended up being cocked to the side and the car was essentially not driveable. I gave Suspension Solutions a call and Joe was really helpful in explaining what might be wrong. He was able to take a look at it the same day and gave me a quote by the end of the day (I feel like most places would let the car sit a few days before even looking at it). Rear control arm and sub frame was bent (ouch!). Anyway, they fixed my car on schedule and now its as good as new. They even threw in a free tire rotation! These guys are awesome!!!!!! Highly recommend!

Great shop, great staff, quality work ! Highly recommend.

I have been using suspension solutions for several years and I have to say, what a great place to come for quality, honest, and knowlegable work. Joe and Kate are very personable, they have even done work based on a budget for me. They communicate excellently when things dont go as planned and are always willing to do what ever has to be done to ensure your vehicle is safe and reliable before you hit the road. I recommend them for anyone who wants the job done correctly with excellent customer service!

Great shop and awesome service! TJ from Triangle Collision sent me to this shop to have my car looked fixed. Had received a previous estimate of $2600 and it was able to be fixed here for $170. Kate and Joe, the owners, talked to me and explained all that work done and how it was able to be fixed. Thank you so much for helping me out!

I have been going here for years and have never had an experience that was less than great. Everyone is so friendly and treats me like part of the family. Great people and great service, cant really get better than that.

Joe was awesome to work with. The team does really great work in a quick and efficient way. Would highly recommend Suspension Solutions.

Can’t thank suspension solutions eneough for being a great asset for the professional quality care of their service. If your looking for professional quality service needs with your suspension or alignment, you need to call “Suspension Solutions”They are an asset to my BMW FLEET !

Kate and Joe are the best! Honest, reliable and professional. Cannot recommend them enough!

Joe is an excellent technician and does excellent work at fair prices. Id recommend him to anyone! And Im in automotive repair. Thanks Joe!

A few months ago I had a problem with wheel vibration with new tires, on the rear of my Dodge Dakota pickup. The original shop was unable to fix the vibration, nor could a second shop (for more cost). One stop at Suspension Solutions and the problem was fixed, for less than the charge at the second shop I had visited.Quick, efficient, and Joe and Kate, the owners, are friendly and personable. Also the coffee and the Wi-Fi are free.This week, I took a friends car to have an overheating problem fixed. Joe dug deep into the possible causes of the problem, difficult to diagnose because of conflicting clues. Following a few hours of detailed analysis, a diagnosis was made, and recommendations for a fix were made. Stellar diagnosis work on an older car, at very reasonable cost. Suspension Solutions rates a perfect 10.0. Kate and Joe always make it plain that they consider every customer to be important to them.

Top notch service where I felt my difficult vehicle was well taken care, properly adjusted and aligned.

The whole team did a great job!! I will never go back to the dealership again!!!!

I had recently taken my car to a shop to have it looked at because my steering wheel was shifting to the right very easily. This shop told me i needed a bolt extraction which for both sides would be almost $500. I wanted a second opinion. Which come to find out after appt (that $500 repair i almost paid to another shop was because they didnt remove a plastic part from around a bolt!!!). someone recommended Suspension solutions in cary nc, so i took my car there today. I explained to Jose that i know absolutely nothing about cars and parts, etc (i am a 29 year old female), and just really needed a second opinion before i spent $500 on a repair. First of all, from the very beginning Jose was by far the best and most helpful person i have ever talked to in the car industry. When i went to pick my car up later that afternoon, Jose did everything and beyond to help me understand everything and make me feel secure and trust him in what he was saying. He went the extra mile by taking pictures on his phone of the parts on my car that needed to be replaced. Also, when i picked my car up at 5:30 (right when they close), Jose offered and took the time to walk with me to my car, we both got on the ground with a flashlight and he showed me the tear in my boot on my axle. I have NEVER once in my life had a mechanic physically show and also explain everything to me in a way that i could understand. I will continue to always come back to Suspension Solutions because of Jose but also the other members of the team who were a part of finding the real solution to what was wrong with my car. I truly cannot express how comfortable i was when i left there shop today. I was able to repeat everything that was told to me because of how Jose explained it and took the time to show me. I did not leave there with any doubt what so ever that hmm maybe i really dont need that fixed or i feel like they are charging me more than what they should etc. I left there knowing that i was truly in the best hands, and that is very hard to find! so, thankyou SOO much Jose, the rest of the members who helped and Suspension Solutions in cary!! You all are amazing!

Honest group who will explain exactly what is wrong with your vehicle and give you options to choose from. Highly recommended

Very knowledgeable staff.

Very friendly and knowledgeable staff. Pleasure to do business with.

Great, caring management, dedicated customer service and Superior service.

Excellent customer service

Great People