What a wonderful place to purchase a car. Craig was just awesome to deal with and the cars he sells are in superb above normal condition. Definitely a place to shop for cars when you’re in the market.
In all the years of my buying and selling cars - my experience at Madsen Motor Company was the best experience Ive ever had, by far. Professional, reasonable, easy, clear and fair would all be words to describe the process.Thanks Craig and team for setting me up in my super cool Volvo hard top convertible!
Craig and Wayne made my car buying experience painless despite me being 500 miles away. After seeing the car for which I was looking on their website, I contacted Craig and he gave me a full rundown of the vehicle and sent extra pictures to make me very comfortable about making the trip. Once I arrived, Wayne had the car ready for me to view and it was exactly as Craig had described. The paperwork took no time at all and I was out the door with the keys. Whether you are in the area or not, if you are looking for a quality vehicle and quality service, I highly recommend Madsen Motor Company.
At Madsen Motors we found exactly the car my daughter wanted as her college graduation gift! The 2019 Mercedes Benz GLC300 had very low mileage, was fairly priced, and in excellent condition. Caitlin was wonderful to work with. She was very knowledgeable, professional and friendly. Communication with Caitlin and the owners of Madsen Motors was prompt and helpful, including questions we thought of days after completing our purchase. We were very pleased with our purchase and our experience!
Considering I was buying from out of state (New York to be exact), Craig made sure that all my needs were met and surpassed when purchasing my Mercedes Benz CLS63s AMG. The quality of cars he offers for sale exceeds those that I have bought in the past from Mercedes Benz dealerships. The level of customer service that was given by him, made buying out of state secure and easy. Thanks again Craig! Love my new used dream car!
I would highly recommend Madsen Motors for their services. They sold a car for me and fixed an oil leak in my BMW. On both services I found them to be professional, knowledgeable and trustworthy. In all my experience of buying, selling and having my car repaired, Madsen Motors has been the very best.
Never have we ever thought of buying a car from a distance of at least 2,326 miles to be exact. without actually looking and taking it out for a spin. And we did, we found Madsen Motor Company. A car that we wanted exact to the bone, color trim, year and package and Madsen Motor had it. It was like I found a magic lamp, rubbed it and there came out a genie by the name of Craig :) It was a pleasure dealing with Craig and Wayne. Craig made the usual treacherous and mind numbing car buying experience as smooth as butter. The trucking company driver was courteous and boy did he drive that truck and delivered the car right in front of our place. We highly recommend Madsen Motor Company to anyone looking for high class service, cars and most important, Honesty. Madsen Motor Company made the difference. Take care all of you. Thank you so much for everything!
I was thrilled with the service I received from Craig & the delivery company that delivered my car to my door as well. Buying a car online and having it shipped across various states without even seeing it usually would make me nervous but Craig did an amazing job at detailing the process and keeping in contact with me to make me feel very comfortable - not even to mention the pictures of the car that I bought did not even do it justice - the car was spotless when I received it. Definitely would buy a car from here again and highly would suggest Madsen Motor Company to anybody looking for a used car in excellent condition.
Simply the best buying experience Ive ever been treated to in almost 40 years of buying automobiles. Craig instilled immediate trust and took advantage of ever opportunity to elevate our experience. Madsen Motors is the only dealership that has ever delivered more than I expected or more than was promised. Im a customer for life if owners Craig and Wayne dont retire first. Did I mention that there is no middle man and its Craig or Wayne that everyone has the pleasure of dealing with? And what gorgeous motorcars they have!!CB in Holly Springs, NC
I bought a 2018 CX 9 from Craig after i messaged them at 1030 pm on a Saturday. They messaged me back at 6 am Sunday and met with me. I drove two and a half hours to meet with Craig I have to say it was the best experience with the dealership I’ve ever had. When they say they’re not like other dealers they mean it. They have the best price around no question, this was the cleanest car that I’ve looked out of the 15 I have looked at and drove. Don’t pass this place up they don’t have over 150 5 star reviews for nothing! Thank you guys again!
I loved the individual attention that I received. You do not get the hassle of a large car lot. The selection of available vehicles were great and I truly appreciate the quality. I wish that I had found this place sooner. My husband and I will make our future vehicle purchases here. Mr. Madsen is wonderful!!
Craig Madsen just sold the second vehicle Ive place on consignment with Madsen Motors in the past few years. Both he and Craig are knowledgeable, professional, and personable. Their no-nonsense approach gets timely results and top value for your high-quality used vehicle. There is no easier way to sell your car.
Its always a pleasure working with Wayne and Craig Madsen at Madsen Motor Company. I just purchased my second vehicle from them, and the buying experience is personable, pleasurable, and actually enjoyable. They even called after a few years of my first purchase to tell me that they had a newer vehicle I might be interested in seeing! Besides completing the required paperwork, they also make sure that you are trained in using the new technology of your vehicle before you leave the parking lot.I also used Madsen for service over the seven years after my first purchase from them (a diesel sedan). When repairs were beyond the scope of their shop, they recommended other auto repair locations. In my case, it saved me thousands of dollars over the quote from the brand dealer! Wayne and Craig have a following in the Cary area. They were recommended to me by a customer, and I can pass on that recommendation with confidence after seven plus years of experience with them.
What a great experience! Ive admired their beautiful automobiles for many years, and I am so happy that I stopped by once I was in the market again. Both Craig and Wayne were extremely helpful, and have been since I brought my dream car home in making themselves available to answer my questions. It will be the first place that I go when I look for my next vehicle!
I heard about Madsen Motors from a friend of mine who had bought numerous cars from the owner, Wayne Madsen. Wayne was patient and knowledgeable and there was no-pressure to make a sale. He found us exactly the car we wanted and we couldn’t be happier. We will recommend Madsen Motors to anyone looking to buy a car.
Working with both Wayne and Craig was by far the best experience I have had buying a car. They were professional and helpful throughout the entire process and were very transparent in making sure I had all the facts before moving forward with a purchase. I would recommend Madsen Motors to anyone considering buying a used car.
Wayne and his brother were very easy to work with. I believe they were both gentlemen of high integrity and would highly recommend anyone looking for a clean used vehicle come and see what they have to offer.
Selling my Mercedes with Madsen was an incredibly seamless process. I drove my car there, we agreed on a price, they cleaned it up and marketed it and without further efforts on my part in 10 days the car was sold and I had a check. Very easy. Id do it again.
I had a wonderful experience purchasing my car! Craig was knowledgeable and no sales pressure like other car dealerships I have visited. They were very professional and we were in and out in no time! Thanks to Madsen Motors and Craig!!
This was a great experience if I’m being completely honest. So far I haven’t had any issues with the car I purchased from them. I have a appointment next week with Audi Cary to check car over completely. I purchased a 2016 Audi A4 with 22K miles. Thanks for all the help and hope to do business again later.
If you or someone you know are in the market for a quality pre-owned automobile, give Madsen Motor Company a try. The Madsen brothers are great to work with and made our experience smooth and easy. They inventory clean, low mileage automobiles at fair and competitive prices. We have been very satisfied with our purchase.
OUTSTANDING dealership. We have bought 4 Mercedes Benz over the past 9 years from Wayne and Craig and have loved all of them. All their vehicles are top notch, very reasonably priced, and are in excellent condition.
After visiting several other local dealerships and becoming increasingly disappointed, a friend recommended we visit Madsen Motors. On our very first visit we noticed the difference. We were WOWED by their 5-Star, customer service. Craig, Wayne and his staff are courteous and professional. They are extremely knowledgeable, low-pressure and operate with integrity. Their vehicles are extremely clean, well maintained and fairly priced. Highly recommend Madsen Motors for your next pre-owned vehicle!
Excellent service, easiest car purchase ever. Car was in even better condition than the pictures showed. Would definitely recommend!
Craig was great to work with from out of state. Having purchased a lot of cars, I appreciated his straightforward style and fast decision making. He answered all of my questions honestly and straightforward. Straight shooter, knows Mercedes...What a pleasure, I would highly recommend calling Craig! Rich
From beginning to end we found Wayne and Craig very professional and helpful. After much patience we found a car that met our needs. I would recommend Madsen Motor Company to friends and family
Have shopped at Madsen before and decided not to buy a car at that time. When we went to look again a couple of weeks ago, we talked to Craig. He was knowledgeable and a no pressure salesman. Not able to make a decision we visited 2 large dealerships in the area, dissatisfied with the service we received and went back to Madsen. Bought a year old Mercedes from Craig. Only had it 1 week and still figuring out all the bells and whistles but thoroughly enjoying it! Would highly recommend going here.
Since my current lease was expiring soon, I recently started to look for a replacement car. I originally thought I would just lease another new car, but quickly became disenchanted with the offerings available within my desired budget and everything seemed like a downgrade when compared to my current car. Plan B was to start looking for a good pre-owned premium car. I had never been to Madsen Motor Company before and was impressed with the condition of the cars and overall attention to detail. Craig assisted me and was very professional, patient and accommodating. I eventually settled on a Mercedes C300 Luxury. He shared all maintenance records on the car and was very transparent. I feel that I got a good deal on the car and I rate my overall experience as Excellent. The entire process was low-pressure and stress-free. I am very detail-oriented and particular about my cars and I feel that Madsen Motor Company is the same way when selecting / maintaining the vehicles they sell/service. I am very happy with my purchase and will definitely be a repeat customer. I highly recommend you visit Madsen Motor Company when looking for a new vehicle.
I was searching for a low mileage one owner non-smoking Lexus and MM kept popping up. Unlike a dealership where you get inundated with the hard sell and the hidden charges MM does none of that. The vehicles present beautifully. Their vehicles are carefully detailed and serviced. You won’t have to sort thru hundreds of vehicles that can only confuse you but they have enough to tantalize you, drive a few and appreciate making the trip to kick the tires and ask questions of Craig, brother Wayne or Caitlin, an honest to goodness female car-head. The prices are fair and they handle the paperwork like a breeze. I drove in with a low mileage older Lexus, got a good offer and drove away with a newer low mileage off-lease Lexus. No flood exposures when they come from preferred SE US Auctions. Don’t spend thousands on a brand new high end car, get a 2-4 yr old beauty that’s been babied and you will drive away smiling. I did! Disclaimer: I am unrelated to these fine people. I’m just a very satisfied new buyer.
My experience with Masden Motor Company was positive from start to finish. We bought the car for my wife through the USAA car buying service. When I expressed concern that I was buying a car without driving it or taking it to my mechanic, Craig offered to have his mechanic look it over. He then replaced the front disk rotors and put new tires on the car.I flew from Colorado to Cary, NC to pick up the car. Wayne waited for me past closing time and we completed the paperwork promptly. When I got back to Colorado, we took the car to our mechanic with the 3,000 mile warranty provide by Madsen Motors. Clean bill of health for the car.From start to finish this was a positive experience. I highly recommend Madsen Motors for their impeccable service and positive attitude. And, we got a great deal!
Amazing to say the least. Wayne and the staff are WONDERFUL! Very knowledgeable, kind and answered every question we had! If you dont buy from Madsen Motor Company, youll wish you did. I will definitely be back for my next car!
Recently purchased a Lexus ES 350 from Madsen. The entire experience from start to finish was first rate. Great selected inventory- Check. Knew the product- Check. Entire staff welcoming and low pressure- Check. Extended test drive- No problem. Check. Have my mechanic check it out- Sure. Check (and they facilitated). Fair, balanced and a pricing package that was spot on first time out- Check. Prep work on Lexus for delivery- Check. This car was A+ prepped. They even detailed the door jambs and behind the fuel filler door... amazing. They went over this car in and out 110% and it showed. Wayne and Craig along with the staff represents the best in an auto dealer and small business- Check. I love my 2015 Lexus and felt that Madsen hit all the right notes, appreciated me as a customer and as important earned me as a future repeat customer. Thank you
A great experience all around. The entire staff was easy to talk with--making it a pleasure. Very professional and polite group. No-pressure, didnt feel rushed, explicitly explained paperwork and all fees /taxes that applied. Allowed us to keep the car for a test drive as long as we wanted. Provided all past service paperwork for our reference. And they even filled up the car with fuel prior to our pickup.
As soon as you walk into Madsen Motor Company you are treated like family. Craig made the car buying process so easy and comfortable. Our questions were all answered thoroughly and promptly and the car was a perfect fit for us. Thank you!
Best car buying experience I have ever had. Craig Madsen is wonderful to deal with. High quality cars at very fair prices. No high pressure sales tactics or anything like we all have experienced in the past. I highly recommend Madsen Motors. I will not go anywhere else in the future to buy a car. Also, this our first time dealing with Madsen. I wish I had used them in the past.
I have purchased 3 vehicles from Madsen Motors. Their customer service is superb and the vehicles that we bought were in excellent condition. The owners take time to educate you on the systems of the car and are always available for follow up questions. Madsen Motors provides a quality product and I highly recommend them.
Wayne and Craig are fantastic! I was in a bind to purchase a new vehicle, and they went above and beyond to meet my expectations with great communication, honesty and an easy, no frills process for me, in which I truly appreciate. I love my new purchase and I am looking forward to working with Madsen Motors in the future. They treat you like family! Thanks guys!!
Weve bought, traded and serviced multiple cars from Madsen Motors over 10+ years. The strategy of buying a high quality well cared for 2-3 year old car makes great financial sense. Weve bought cars off the lot and had them source out specific models for us. As for service, they provide excellent honest service at a reasonable cost. These folks have taken great care of us. I highly recommend them.
Craig was great to work with. Let me ask questions and not pushy at all. I would recommend you go to Madsen motors see what they have to offer. Ask for Craig.
I highly recommend Madsen Motor Company. They are very selective about the cars they offer for sale and they stand behind every sale with outstanding customer service. Over the years I have purchased three cars from them. When Im ready for my next car, Im going to see Craig and Wayne. Madsen Motor Company is the best!
Wayne and Craig are GREAT & TRUSTWORTHY people. Quality cars at competitive prices. Not only that, I think this may have been the easiest car buying experience Ive ever had. They even went out of their way to open on a Sunday so I could pick up our car because we were from out of town. Saved us a 6 hour drive.
The best Auto Dealer I met so far. Craig has a passion for what he does and Wayne promptly calls back. Staff are very courteous and always have a pleasant smile on their faces.My experience with the Madsen team has been great every time I went there or called for any questions. I found the pricing very reasonable and vehicles well kept.I know this is the place I go back when looking for a luxury resale car.
I bought my car at Madsen at the recommendation of a friend who has bought all of her cars there. Brothers, Wayne and Craig, were very knowledgeable and accommodating while I made my decision. And I ended up with a car I LOVE! I’ve always joked that I would rather stick a needle in my eye than shop for a car. Now I’m looking forward to going back to Madsen for my next car!
I have used Madsen a number of times over the past 10+ years to. Every interaction with Craig and Wayne is a pleasant experience which is why I keep coming back. This time, I was in the market for buying a new BMW and also to sell my current BMW. I looked at some of the cars on the lot but I was looking for a very specific car, which there is limited supply for. I found a car I was interested in and called Madsen to see if I could bring it by for them to look it over for me. I took the car over and Wayne took a look at the car and gave me some great advice about the car to help me with my decision. He also sat with me and gave me some great insights about the car I was looking for--even though I wasnt necessarily buying the car from Madsen. In the end I found the car I was looking for elsewhere but I needed to sell my current BMW. I dropped the car off and Craig took care of getting the car serviced, and fixed up for sale. Within a few weeks I got a call that there was an offer on the car. After I accepted the offer I dropped off to sign over my title and pick up the check. It couldnt have been any easier to sell a car.Both Craig and Wayne are professional and trustworthy and I will continue to go back to them any time I am trying to buy or sell a car.
I bought a low mileage 2007 BMW 328i coupe from Madsen Motors and have been very satisfied with my purchase over the last 6 months. The owners were very friendly and made my purchase very easy. I was allowed to take an extended test drive and really get a feel for the vehicle with no pressure to buy the car. They took care of two cosmetic issues I had with the car and sold it to me for a very fair price. One of the best auto purchasing experiences Ive ever had.
Craig was excellent to work with. I had a low mileage Audi S5 to sell and Madsen Motors found the perfect buyer. Craig handled detailing and marketing the car. We agreed on a fair listing price and the whole process was completed in less than a month. I would recommend Madsen Motors to anyone looking to buy or sell a lightly used luxury vehicle.
This was our first time buying a car at Madsen. It was one of the easiest things I have ever done. Craig was extremely easy to work with and the staff was very friendly. You can tell they take great care in locating the vehicles that they put on their lot. Will definitely buy from them again and would recommend them to anyone.
Ive been a long time customer of Madsen Motors. This time was no exception to the excellent experience I had trading in my 2008 BMW 535i for a newer 2015 BMW 535i. Wayne and Craig go out of their way to make sure you find the right car at a great price and provide professional, honest and reliable service for as long as you keep your car. I wouldnt think of going any place else to buy a car then Madsen Motors.Thank you Wayne, Craig and the team at Madsen Motors.
Madsen Motors was great to work with! Their professionalism and expertise with luxury cars is remarkable. I look forward to working with them again & again. Pleased Mercedes Owner.
Craig and Wayne Madsen went out of their way to find a car for me, GLK 350. They were helpful, answered my endless questions about the car and had fair prices. They are definitely a 5 star company. I will recommend Madsen Motors to all my friends.
It was a pleasure doing business with Craig, but i already knew that because Mary told me so. All kidding aside it was nice to meet Craig and the young lady -receptionist ( i cant remember her name ) and iam sure we do business in the future.We love the car.
Great dealership that has one on one service! I love the car my wife and I purchased, which was a 2004 Nissan Maxima. Craig was helpful and let me know everything that I needed to know with the car. It drives great and it came with a warranty, which I wasnt expecting on a car that is 11 years old. I do forget sometimes that its a 2004 because the car is in such great shape and handles perfectly; it handles even better than some 2014-2015 cars Ive driven! Awesome experience and my wife and I are extremely pleased. Would definitely do business with Madsen Motors again!!
Friendly atmosphere and service was great. Cars are reasonably priced. In great condition with low mileage a plus.
Seamless experience. Wayne was great!Thank you!
Sorry it took me a year to write you guys a review. By far all the small car dealers we went in NC you guys are the best clean decent 🚗 to buy and honest people. I would highly recommendable here to buy!
I have been a customer/client of Madsen Motors for 5 years. Their personal attention, service and knowledge in assisting you with an upscale purchase, lease or resale as well as their maintenance professionals is excellent. Their experience reaches locally to nationwide as does their commitment to your satisfaction. I would go no where else and that means security and the pleasure of driving the finest of an automobile.
I had purchased my Lexus from Craig (owner) a few years ago and he has been friendly, professional and always available for advice. My experience with Craig and his brother has been excellent. Recently I had service on my Lexus. Craig keeps you informed about your cars progress and has knowledgeable technician who provides quality service. Thank you,
Wayne and Craig are fantastic to work with. I have had numerous transactions with them (buy and sell), and they always go the extra mile to get a deal done in the best possible way. I can always trust that they will have a quality car, and that I will always get honest advice even if it isnt in their best interest to give it. I cannot recommend this company more.
I highly recommend Madsen Motors. We have bought several cars from them over the last few years, and everything has been exemplary! If they dont have the car you want, they will find it, at a good price too. We have never been less than highly satisfied with the service.
Craig and his team consistently take good care of me and my Honda! I never have to worry about anything because they take care of everything and I know that it will be done right the first time. They also have a great detailing team! I know I (and my car) are in good, capable hands at Madsen Motors. Thanks for the great work and exceptional customer service!
Madsen Motor Company is wonderful! I have purchased many vehicles from them through the years and have always been happy with both the price & the service. I trust them completely with all service issues, they honor their promises and stand behind their work.
Great car buying experience from initial test drive through final sale. They seem to have quality inventory with good value, I shopped around several places looking for Audi Q5s and came back to Madsen to finally purchase.
Shopping for a car at Madsen Motor Company is always a positive experience for us. Wayne and Craig are great to work with. Over the years we have purchased at least 5 cars from them and each transaction went smoothly. When shopping for a quality previously owned car I highly recommend Madsen Motor Company.
Only 5 star ratings from all the people who visited them, speaks volumes. Don’t want to bother you with all the details. Let me keep it simple. We were at Madsen’s 4 times in past couple months. Better Business, Best Practices, Honest People, Great Service, Competitive Prices. I am happy to say, my day just gets better each time I speak to them. Must Visit for Service or Purchase, They are truly THE BEST. I feel lucky to be able to find them.Trust me, Customer for Life!!
Craig Madsen was a pleasure to work with. This was our first purchase from Madsen Motor Company and plan on being a repeat customer. The dealership was very professional with a no stress atmosphere. The travel from Wilmington to Cary was worth the trip. We are very pleased with our purchase.
Purchased a 2011 Mercedes E350 from Madsen Motor Co. a little over a year ago. This is the second Mercedes that I have purchased from them and both have been great vehicles with absolutely no problems. The E350, although having a little over 50K miles on it, was absolutely spotless (inside and out).Also, enjoyed the honest, personal and friendly buying experience from Craig & Wayne Madsen.
Great car buying experience. Encouraged me to have vehicle inspected by 3rd party mechanic demonstrating confidence in quality of his vehicles. Good suggestions regarding financing. Very knowledgeable about German vehicles. Highest quality used vehicles seen at this dealer in my used car search.
Madsen Motor Complany makes buying a car easy! Craig and Wayne know their business and take the feeling of the big lots out of the equation when buying. My wife and I felt at ease with their staff, their recommendations and definitely did not feel any pressure that we have seen at other car lots. I would highly recommend using Madsen Motor Company to find and buy your next car.
Great Buying Experience! Bought a very clean, low mileage, quality car at a fair price. Staff very professional. Much better buying experience than traditional car dealers.
Madsen Motors is great! They are understanding of your needs and concerns, and are always accommodating. I really appreciate their honesty and transparency, especially when I came to fixing my car. They are always a reliable source!
Great experience with Madsen. Dear friends recommended Madsen and one of the best car purchasing experiences ever. Friendly, professional and I will defiantly purchase another vehicle from this company. Felt like we were family. Thanks Craig
Overall I had a very pleasant, no pressure car buying experience. The staff was very nice and I feel like I got a solid car for the money. As a consumer if I had to say what could have been better, the only thing I could say is that I would have liked to receive the car with a full tank of gas. Other than that the Benz runs well, has received multiple compliments and I would highly recommend them to family and friends in search of preowned luxury cars. If youre in the market, go see them!
Great experience! I personally dealt with Wayne Madsen, he was extremely helpful through the duration of our car purchasing period. Im more than happy I chose to do business with Madsen Motor Company. I highly recommend you visit Madsen for all your vehicle needs.
Purchased a 2014 Mercedes from Wayne Madsen. It was what I wanted, and the price was very fair. There was no hard sell on anything. He let me take the car out for a test drive alone. Bring it back when youre done. Buying cars is a stressful undertaking. This one was very easy. Paperwork only took 20 minutes. Highly recommended.
Very friendly, knowledgeable, overall great experience. I would highly recommend this dealership to anyone looking to purchase a used car.
I had a great experience. Everything went smooth and quick. I came from out of town and all e mails were answered and extra photos were sent. My daughter went with me to pick up the car and she said that Madsen Motors was the nicest used car dealer she had ever been in. I must agree!
Craig and Wayne Madsen always have the highest-quality luxury vehicle inventory in the Triangle area. Extremely knowledgeable about the industry in general and always a pleasure to deal with whether we wind up acquiring a vehicle from them or not. We have purchased three Lexus RXs from them during the past 15 years with all three of them serving as my wifes daily driver. Highly recommended that you check them out before you commit to a vehicle elsewhere.
I have never been so pleased with a car buying experience! The vehicle I purchased was in perfect condition and priced fairly. Craig Madsen could not have been any nicer or more accommodating through the buying process. I highly recommend!
I went down to look at a Mercedes convertible. They were very helpful and very patient taking the time to go over every aspect of the vehicle. They were very flexible and I loved the car so much I took it home. It was worth the drive from Goldsboro! I would definitely do business with them again.
Those two Madsen brothers are easy to talk to. I came away with a good education about Lexus and Mercedes vehicles. Nice store to visit.
Exactly the car buying experience I was looking for. High quality vehicles without the man behind the curtain negotiating ploy. Craig understands the value of trust in the purchasing process.
I began my search for a new car looking at AutoTrader. Then I move to dealerships. No one seemed that interested in selling a car. Several days later after having lunch with close friends, they began to tell me about these two brothers, Wayne and Craig. We moved to the computer and located a 2011 Lexus 350 at Madsen Motor. I talked to Wayne on the phone, then went over and met Craig. I test drove two cars. Wayne and Craig are knowledgeable, and give everyone a fair price. I didnt feel the need to stand and haggle over hidden costs - there were none. Everyone who works here were most helpful - and with a smile! I have found a home with Madsen Motors and Ill never shop at a dealership again. Im a convert. Thank you Wayne, Craig and staff!
Transform your car buying experience and give Madsen a try. Wayne and Craig are TOP NOTCH all the way around - from the quality of what they offer to their customer service to the absolute ease & hassle-free approach and ongoing relationship. If they dont have what you want they can likely find it. You wont regret visiting and buying a Madsen Motor Vehicle.I honestly dont see us buying another car that is from Madsen !Thank you both very much and see you soon !
Craig made the buying experience very easy and enjoyable. The staff are friendly and genuine and I was very impressed by their inventory and fair prices. Great business!
I just purchased a 2005 Lexus LS430 from Madsen Motor Company in Cary. I received outstanding services, professional advise and honesty when needing to make a smart decision on a major purchase for my car. Wayne was polite and informative allowing me to take my time and fully check out the car and even took in down to a mechanic I know to inspect it before making a decision. They came recommend from a referral and they did not disappoint!Highly RecommendJeff Robinson
Wayne made this the most pleasant car buying experience Ive ever had. I am new to the area so I was a little hesitant to purchase a Mercedes from a non-dealership but I could not be happier with my decision. I would give them the highest recommendation and I will certainly be a repeat customer.
I had a very good experience when i recently bought a Mercedes at Madsen Motors. No hassles or heavy handed sales pitches, just informative and aggressive on their offer. Car was very clean and ready to be driven home, Im pleased with my decision to purchase a Mercedes at Madsen Motors.Jack
Helpful, friendly and easy going sales staff. We have bought 2 cars from Madsen and each time we were thrilled with the deal we received as well the type of vehicle we were able to buy. We will definately go to Madsen again in the future.
Very professional and friendly and competent.The whole car buying process was fast and enjoyable, and I really felt well cared for. This place truly puts customers first!
Very easy to deal with. Polite and professional. Their selection of vehicles is worth the trip.
Wayne and the staff at Madsen Motors were great to work with. No pressure, honest suggestions about which vehicles would be most reliable. Would definitely recommend.
I just moved to the area and needed to get a bigger vehicle for my family. My wife and I searched for a few weeks at some of the local dealers and just had several poor experiences. We found a vehicle at Madsen Motors and figured we would give it a try. I can honestly say it was the best buying experience I have had purchasing a car. I usually try to stay away from dealerships but it was an absolute pleasure to trade and purchase our new vehicle here.
We recently purchased a 2015 Mercedes from Madsen Motors. We worked with Craig Madsen and could not have asked for a more cordial and professional experience. I would highly recommend this dealership to anyone wanting a great vehicle that you can trust will meet or exceed your expectations.
This being our fourth purchase from Madsen Motors and each purchase has been a good experience. We find the Madsen boys to be honest in their dealings and they only bring in high quality cars to sell.Highly recommend Madsen Motors.
Its great to have a mechanic/service company that you can trust. I feel like these guys are on your side, looking out for your best interest. Always friendly and knowledgeable.
For those car shoppers who are like us - we dreaded having trying to find a car. We are in shock how unique and pleasant the experience was at Madsen Motors. Both Craig and Wayne made the experience not only painless but enjoyable.
Great experience. No pressure, very knowledgeable folks. Wonderful car. Was nervous to negotiate but it was very painless. My highest recommendation. I will be back.
It was a fortunate accident I drove by Madsen and saw a car I had been looking for on their lot. I traded them my Mercedes SLK for their 500SL. It was an exceptional process and the deal was very fair. The level of detail they put into preparing the car I bought to get it ready for sale was exceptional. A bit of research and I knew I was dealing with a dealer that had an excellent reputation and they reinforced that in our transaction. I would highly recommend them to anyone.
Fantastic customer service, car was even better than advertised. Was well worth a 10-hour round trip to find a gem in perfect condition. Highly recommend!
Hands down the best car buying experience I have ever had! After visiting several other dealerships and becoming increasingly frustrated, a friend recommended I visit Madsen. I will never buy a car from anyone else again! Wayne and Craig made me feel very comfortable from the minute I walked in the door. Theyre extremely knowledgable, low pressure and operate with integrity. I felt like I was dealing with friends. Many thanks to Wayne and Craig for a great experience and fabulous new car!!