I have to say this was by far a much easier experience than I had expected. Selling an engagement ring that Ive held on to since my fiance gave it back after our breakup... wasnt easy but was part of my past I needed to let go. Thanks to my rep for making it easy and quick. And they gave me a great price for the re-sell. I was also given the option to destroy the box it originally came in lol, honestly I did and it was therapeutic in a way. Overall just an amazing experience and couldnt be happier I came to such a great place.
I was able to sell them 2 gold bands, and happy to get that check right away! I was impressed with the showroom and the professional staff that I interacted with. They didnt want some of the pieces I brought in for various reasons, but they were honest and helpful in sharing 3 different options for where I could get these pieces sold. I will use them again!
I have several pieces of jewelry that belonged to my mother who died in 2020 that I wanted to know what are my options? I recently moved to North Carolina and I wasn’t sure where to begin. I chose JM Edwards Jewelry because of the positive reviews. Thank you Frank who greeted me when I first entered, Carl for your expertise, professionalism and honesty and finally Evette, who spent time sharing her knowledge and now there are 3 pieces that are still on my brain.
I walked in for a quick appraisal. The staff were extremely welcoming and quickly ensured my needs were met. I expected to have to explore multiple outlets for price comparison, but I was throughly impressed with the offer I received. It was more than what I was expecting. This is a great place to buy/sell/have an item repaired. The staff is extremely knowledgeable and great to work with. Highly recommend.
Thank you to Christian and the team for making my old diamond ring easy to sell. They offered me the best price and made the already emotional process as painless as possible.
I had a great experience! I went to sell my old wedding ring and it was quick in and out and great value for what I had. Carl was very friendly and professional. I would highly recommend them and will definitely be back!
The experience I had here was more than I could have imagined. I was treated like I was the only customer in the store. The quality of product and customer service was exceptional. I would highly recommend doing business her regardless of whether you are buying quality jewelry or selling it. Thanks for great honest service.
I worked with Christian, he was patient with me for hours as we went through quite a lot of product. Thanks for a positive outcome.
Having recently downsized now that we are empty nesters my wife was consolidating her jewelry and collected a bunch of old gold pieces that she was no longer using and others that were damaged and broken. Having never sold gold before we were hesitant to just walk into just any place. We did our homework and educated ourselves in how the whole process works. We then went online and read reviews of businesses that buy gold and felt that JR Raleigh was a place we could feel most comfortable. Christian Hale was very thorough and deliberate throughout the whole process. He took the time going through every piece. Ultimately we agreed on a price per pennyweight and received a good price for our gold. The entire process was very comfortable and we were very happy with Christian’s professional demeanor. I would say the best compliment we can pay is to say we will definitely return.
I was skeptical about the place once we pulled up because the building said Rolex & was very nice. I had left early for shopping & was in sweats, definitely not looking Rolex-ish. (If there is such a thing). However, we had the best customer service. The people are so down to earth.Additionally, the prices they gave for my gold were very fair and they even took time to price it for me with some pieces or without some pieces and didnt seem to mind a bit.I happened to be in the area that day but in the future I will make the drive to deal with them again. It was an incredibly positive experience.
They made selling my jewelry a very smooth, courteous and helpful process.
I went to JR Raleigh Gold & Diamond to sell some jewelry that I hadnt worn in a while. No apt necessary, so I walked in and met with Carl. He was very friendly, knowledgeable, professional, and honest. He wrote me a check for the pieces I agreed to sell and for another piece that was worth more- he gave me options to see if possibly consignment was better. Our exchange was without delay, yet I didnt feel rushed and felt he was very thorough with me. I browsed at the cases while I waited for my check and even tried on a few gold pieces. The sales associate was friendly and she knew immediately what looked good on me and wasnt afraid to say it if something didnt. I definitely would recommend and would return to this jewelry store for a future purchase.
A true pleasure working with everyone at JM Edwards Jewelry! Their customer service is top notch, and they offer exquisite selections in fine jewelry. A special thank you to Christian Hale and Carl Edwards. Both assisted my husband and made his experience such a pleasure.
Just returned home from a truly delightful experience. Carl was extremely helpful and explained each action. And, it was a treat to walk out with a check!
I went in earlier today to sell a necklace and bracelet. Christian helped me through the process and even gave me a good quote. Everyone I interacted with was very kind. I will definitely return in the future.
Excellent staff & service. Christian and the team were very knowledgeable regarding watches, jewelry and their respective values.Highly recommended for any jewelry investment!
I had a great experience with Carl and team when I had old gold necklaces to sell. I definitely wasn’t expecting to pull up to a beautiful Rolex dealer and jewelry store - but everyone was genuinely nice to work with. Carl took a look at some “mystery ” stud earrings I brought in and let me know what they were (mystic topaz!). I definitely recommend this jeweler.
I had a fantastic experience selling some estate jewelry with Carl at J. R. Raleigh in Cary. First off, its a beautiful store and building, and everyone was taking all the proper covid-19 precautions as you would hope and expect. But beyond that, Carl was extremely patient, informative, honest, and was able to help me sell some gold in addition to providing some referrals on likely better destinations for selling some other pieces that would be more beneficial for both parties. I was really pleased and would strongly recommend anyone else to do business with them.
Found some necklaces I hadnt worn in years and decided to sell them. Such a great experience selling to them! I was seen right away and was treated with respect. Highly recommend everyone was so nice!
I went to his jewelry store to trade in my boyfriends ring. I was impressed with what the store looked like. It is beautiful. The jewelry was amazing as well.I got a fair price for my trade and I will bring all my gold jewelry there to trade in if I ever have to again.The best part....I was in and out in less than 15 minutes.
When I first walked into the store I was promptly greeted. This was my first time having my items looked at. I’m not very well versed in jewelry and the gentleman helping me was marvelous. He was very thorough and kind explaining things to me. I was even given some wonderful referrals to places that may be able to assist me better. I was given great advice on where I might get a better rate for some of my items. Thank you so much for the excellent service.
Wonderful experience, beautiful atmosphere. Christian, Yvette and Tara were very professional and accommodating. Highly recommend!
Amazing establishment! I visited J.R. Raleigh Gold and Diamond Buyer to sell a few 14k gold chains I had lying around at home and I was blown away by the professionalism of the staff. Everyone was incredibly kind, knowledgable, and they offered a very fair price for my gold. If you are interested in selling gold and in search of a trustworthy business this is the place to do it!
I took in a treasured gold necklace to be sold and was received by all the staff in a timely and courteous way. Both Carl and Christian were very personable and knowledgeable, and handled the transaction quickly and efficiently. I also got a better price for the necklace than another high end jeweler in town. Thanks for a great experience.
Professional, personalized service. Offered creative ideas for re-setting diamonds. Was definitely satisfied and highly recommend.
This business is fantastic. I was very intimidated by the idea of selling jewelry, I was afraid of a sleazy pawn shop and being low balled. This is the perfect place to sell your jewelry! The buyers are so friendly and welcoming. The whole atmosphere is professional and inviting! I will never go anywhere else!
I went here a few years agoand had an absolutely amazing experience, they gave me such a fair offer on a ring that I bought for my wife at the time and unfortunately we broke up and she gave it back so I went to sell it for some extra cash so I could buy my daughter some things. The man was so nice such a gentleman and gave me SUCHHH a fair price!!! (:I had taken THE RING PREVIOUSLY TO A DIFFERENT SHOP AND THEY OFFERED SUCH A SIGNIFICANTLY LOWER OFFER!....Im actually going here in the morning to sell another ring, this ring is such an antique and has over 19 diamonds, and it is one that my grandmother gave me from inheritance she passed away last year so fingers crossed on what they will give me but from my first experience here a few years ago was excellent! Thank you so much staff for being so nice and informative on what I was selling what kind of diamond it was and thank you for the fair price you gave me I was able to buy my daughter such nice things!Sincerely,Cody Taylor
They were very polite, professional and thorough in the sale of my gold jewelry. The process was quick and they explained very clearly the value of each piece. I will be back!
The staff at J.R. Raleigh was welcoming and friendly and I was able to accomplish my goal of selling some of my jewelry in a convenient and quick 20 minutes. I would definitely recommend them if youre looking for an appraisal or to sell high value jewelry.
My experience with J.R. Raleigh jewelers was fantastic. Carl helped me understand how my pieces were valued for the resale market and gave me a fair price for my trinkets. I couldn’t be happier with my experience or the result. I will always shop here for my future purchases.
The entire staff at J.R. was courteous and professional and very pleasant to work, and informative. I would highly recommend them to anyone looking to sell their jewelry!
I had a great experience selling gold here. Christian helped me and was extremely thorough about the process and explained to me what all my options were for selling something jewelry were. I had a few smaller diamonds in one piece that he recommended they remove and return to me. It was nice they actually did that as he seemed to be looking out for my best interest. I wold highly recommend them!
Very polite, informative, knowledgeable, and friendly staff!!!
My wife and I had a great experience with selling her older/broken gold jewelry. Carl made us feel comfortable throughout the entire process and was thorough in explaining our options. Great customer service overall!
I had an absolutely wonderful experience here! They are a family-owned business and the staff, including the owner, is extremely friendly and helpful. I will be using them for all my jewelry needs going forward and highly recommend that others do as well!
Such an easy experience!! Staff were friendly and helpful. I was assisted quickly and very pleased with the process.
Stunning showroom. Elegant staff. Totally pleasant and professional experience. I recommend j. R. Raleigh unequivocally. You can feel confident you are being treated honestly and fairly.
Excellent experience! Christian was so polite and through with everything I brought in. He took the time to explain what my options were so I could make the best decision. I will certainly recommend them to anyone looking to sell their old jewelry.
We inherited a very small amount of jewelry. J.R.Raleigh was respectful and kind throughout the process. He separated the mostly costume pieces from those with value. We are donating the money to the Hospice program that serves our family. Thank you!
Very wonderful place very knowledgeable and great customer service highly recommend
Great experience. I was a little nervous about selling gold as I never have done so before. The staff was very thorough in explaining everything. After about 10mins I knew I was in the right place. Highly recommend them.
I had a great experience here, selling a piece of jewelry. The staff were prompt and courteous. I would definitely go back.
Carl was very helpful when I brought in some jewelry to sell and made sure I had a good experience!
Exceptional customer experience. They took the time and care to explain every aspect of the valuation process. Beautiful and professional facility. Would absolutely recommend to anyone selling jewelry of any kind.
Everyone was so nice. The guy I worked with was very thorough in explaining what he was doing and how they price everything out. I will certainly use them in the future.
I highly recommend this company. They are professional, knowledgeable, and very kind.
This establishment has always been very helpful whenever I come in. The customer service here is so professional and I would always do business with them.
I brought in some jewelry I no longer wear and got a very fair offer. Plus, they cut me a check on the spot. Have recommended to my family and will be back in the future Im sure.
These folks are very fair and offer great prices! Super friendly and welcoming too.
Very friendly staff, Christian went above and beyond explaining everything to me. I would definitely recommend them.
Very professional. Beautiful location.
Raleigh gold is NOT Raleigh gold, its actually J M Edwards. Why the fake name? Why call yourselves diamond buyers then refuse to buy my diamond? Snooty service. Not fun.
Previous reviews are old. I had a horrible experience. The young guy that works there is so rude. I walked out in absolute shock and had to take a deep breath. Very sneaky place. I would not trust them.
If I ever need to sell gold again in the future Ill be coming back. Everyone at JR Raleigh Gold was super friendly and made the transaction very smooth.
Very polite and informative.